Brightpearl
Over Brightpearl
Brightpearl is een platform voor detailhandelsactiviteiten. Brightpearl is nauw geïntegreerd in al je verkoopkanalen en verbindt je verkooporders, orderverwerking, voorraadbeheer, boekhouding, rapportage en planning, magazijnbeheer, voorraadaanvulling en meer. Brightpearl is speciaal ontworpen voor bedrijfsmodellen in de detailhandel en is gebouwd om piekbelasting betrouwbaar aan te pakken. Het integreert met het volledige detailhandelsysteem, is systeemeigen voor omnichannel, is het registratiesysteem voor belangrijke handelsgegevens, biedt realtime handelsinzichten en is geautomatiseerd zodat jij de controle kunt behouden en de uitzonderingen kunt beheren.
Wat maakt Brightpearl uniek:
Software en service. Service is een integraal onderdeel van dit bedrijfsaanbod. De detailhandelconsultants van dit platform zorgen ervoor dat je drie keer sneller live bent dan de traditionele ERP (Enterprise Resource Planning), en altijd tegen vaste kosten. En het interne team ondersteunt je in het hele proces, van technische ondersteuning tot doorlopend zakelijk advies.
Ontworpen voor de detailhandel. Brightpearl is alleen ontworpen voor de detailhandel. Dit betekent: configuratie in plaats van coderen, ontworpen voor gebruik door verkopers in plaats van IT-personeel, elke nieuwe functie is relevant en de integraties en het ecosysteem zijn 100% voor de detailhandel.
Ontworpen om met je mee te schalen. Of het nu gaat om seizoenspieken, promoties of aanhoudende groei, verkopers hebben een platform voor bedrijfsactiviteiten nodig dat het volume aankan. Dit platform biedt betrouwbare cijfers: bestellingen, SKU's, kanalen, rapportage en financiële gegevens geschikt voor handelaren van miljoenen.
Afbeeldingen
Twijfels over Brightpearl?
Vergelijk met een populair alternatief
Brightpearl
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
NetSuite
Stitch Labs
QuickBooks eCommerce
Extensiv Order Manager
Reviews
Heb je Brightpearl al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent, intelligent platform
Beoordeeld op 28-4-2021
An intelligent platform that allows the business to report and develop it's strengths and weaknesses...
An intelligent platform that allows the business to report and develop it's strengths and weaknesses. As well as manage stock, customer orders and build information for the business. The features available suit a variety of business needs and the go to customer service and support system is vital.
Pluspunten
The abilities and reporting involved with controlling stock and orders
Minpunten
We have maxed Brightpearl's abilities, but due to their expansive resources we are looking into their other analytics service to fulfill our requirements.
Antwoord van Sage
Hi Ellie,
Thank you so much for sparing the time to review us.
It's great to hear that you've been able to get such insights to help your growth!
Our entry level reporting is sufficient for some of our brands, but we acknowledged that some need more power and granularity which is why we have developed our analytics suite to meet this need. It sounds like you'd be a great fit for it.
Thanks again,
Tom (Brightpearl)
- Sector: Vrije tijd, reizen en toerisme
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
We moved from Sage
Beoordeeld op 28-9-2020
The relationship manager and technical response is now good and because we have had problems with...
The relationship manager and technical response is now good and because we have had problems with our supply change we have now bought Demand Planner and are confident that this will help greatly with our management of supplies and the amount of time taken in dealing with them.
Pluspunten
We moved some years ago from Sage, which was causing us serious problems and although the original implementation was rather time consuming and the product cost very much more than Sage we have over the years been pleased we made the move.
We are mainly geared towards traditional rather than on-line sales but the interface with other apps is good, the accounting is solid and the sales/warehousing function substantially meets our needs.
Minpunten
All aspects are ok - does a good job for us
Antwoord van Sage
Hi Martin,
Thank you for sharing your thoughts on Brightpearl, we love hearing from our customers!
Your feedback echoes a lot of concerns businesses come to us with when they're looking at upgrading their traditional back office systems. We build our implementation plans around the requirements of our customers, so while they can be time consuming, they're vital to ensure that you hit the ground running. Which is sounds like you did! So great to hear!
It's excellent to hear the great support that you're getting from our teams too. We've had rave feedback about Brightpearl Demand Planner so it's great that you've invested in that too.
Thank you again,
Tom
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
An ERP that attempts to find a mid-market ecommerce niche but falls short in many ways
Beoordeeld op 25-11-2020
Overall, Brightpearl did not meet its promises. After just 6 months, we made a decision to start...
Overall, Brightpearl did not meet its promises. After just 6 months, we made a decision to start looking elsewhere and abandon the tremendous investment we had made in Brightpearl.
If your business has over $5 million in sales, and a dedicated full time bookkeeper who interacts daily with both purchasing staff and sales staff, Brightpearl may be a fit for you. If not, we do not recommend Brightpearl.
Pluspunten
Brightpearl has a lot of features and can be powerful at automation in some areas.
Minpunten
Brightpearl is expecially weak in several essential areas: onboarding/training, user interface, purchasing automation. Brightpearl charges a hefty price (more than $10K) for onboarding data, setup and training and both are disappointing. Data migration is complex because Brightpearl keeps its data in an uncommon way. You will need a third party data consultant familiar with Brightpearl data to get the data in the right format. Training is inadequate. We were never trained in much of the system because the trainer ran out of time. We asked repeatedly for more training but were not given it. This created enormous extra work for our team throughout the first few months. In fact, the training was so incomplete that we never received any training on the general ledger of the ERP. ERPs are rooted in accounting. But we were not trained on it. The user interface is antiquated. We've never experienced a user experience that required so many clicks to do the most basic things. Data is not visible in context during purchasing or inventory management. Purchasing in general is clunky. Time consuming.
Redenen om voor Brightpearl te kiezen
We left Volusion and moved to BigCommerce. Whereas Volusion had a native inventory management system, Bigcommerce does not. So we needed an inventory management system with automation for drop ships and in-house fulfillment. We thought Brightpearl would provide inventory management, sales automation and financial accounting that would provide transaction level insight into our purchasing and sales.Redenen om over te stappen op Brightpearl
It had promised to be robust and powerful.Antwoord van Sage
Hi Steve,
Thank you for the feedback.
I'm sorry to hear that you're reporting such issues with our onboarding. Our implementation team match training plans with against a defined list of the modules our customers tell us they're looking to adopt when they go live with us. In short, if something will be used, training on it will be provided.
We have been aware you feel that training has fell short in some areas and in response, your Project Manager and our VP of Global Professional Services have both attempted to get in touch with you to schedule additional training, but have not received any response.
We would really like to discuss these issues 1:1, so please get in contact with us ASAP so we can work on a way forward together.
Tom (Brightpearl)
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Brightpearl made things so much easier to track
Beoordeeld op 7-7-2021
Before Brightpearl we were using various systems to track stock, fulfill orders, deal with...
Before Brightpearl we were using various systems to track stock, fulfill orders, deal with accounts, manage our suppliers — which was all a bit crazy and really time-consuming.
This was the first time using software like this, but Brightpearl ran several training sessions and gave an open floor to discuss how to utilize Brightpearl best for us. Their support has been exceptional and they've been on hand to help clarify issues we encountered quickly.
Pluspunten
We’ve used Brightpearl for several years now, and I can confidently say that adopting it has made things way more efficient, saved us a significant amount of time, and helped us understand the business better. We’ve got several departments working together through a unified hub to manage sales, stock, and reporting across all our different sales channels.
Brightpearl has allowed us to focus more of our time on growth rather than being swamped under a load of different systems that didn’t give us an up-to-date picture of where we were.
Minpunten
There is a bit of a learning curve with understanding everything that the software can do.
Antwoord van Sage
Hi Alex,
Thank you very much for leaving us your review.
It's wonderful to hear about the huge positive impact that switching to Brightpearl has been for you all.
It's also great to hear about the great experience you had with being trained and setup on our platform - and it sounds like that great experience continues to this day.
Thank you again,
Tom (Brightpearl)
- Sector: Detailhandel
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Brightpearl is a big help!
Beoordeeld op 8-2-2018
Pluspunten
What I like about this software is that it has centralized system, we do not need to log in into several accounts with our partners' channels. This system is more efficient compared to others because it requires less operation from the ordering of goods to supplier up to the delivery to the stores. Our items reach the stores with less lead time. It will really help to reduce/eliminate stock outs and opportunity loss.
Minpunten
One thing which I think this system needs to improve is about the report/data it generates. We, as an Inventory Analyst, we rely so much to the data that the system is giving us, for us to do our function and data analysis.
Antwoord van Sage
Hi Loreto,
Firstly, thank you for taking the time to review us. Direct, honest feedback is very important to us. I'm really pleased that you find Brightpearl to be a big help and you like the centralised approach. Having everything under one roof is core to what we do and will keep doing. I'm also really pleased to hear that it's helped with reducing your lead times - our automation was built to do that and it's great to hear individual cases when that fruit comes to bear. Thank you for your feedback on our reporting. It's been a point of focus for us and I'm pleased to say that we've improved the capabilities of several of our report in our suite and will continue to do so. To catch up with our latest improvements, be sure to stay tuned to our release notes: https://help.brightpearl.com/hc/en-us/categories/201499746-Release-Notes-Notifications.
Thank you again,
Tom
Brightpearl
Brightpearl - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Brightpearl.V. Welke prijsmodellen heeft Brightpearl te bieden?
Brightpearl kent de volgende prijsmodellen:
- Vanaf:
- Prijsmodel: Abonnement
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van Brightpearl?
Brightpearl heeft de volgende typische klanten:
2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Brightpearl ondersteund?
Brightpearl ondersteunt de volgende talen:
Engels
V. Biedt Brightpearl ondersteuning voor mobiele apparaten?
Brightpearl ondersteunt de volgende apparaten:
iPad (mobiel)
V. Met welke andere apps kan Brightpearl worden geïntegreerd?
Brightpearl kan worden geïntegreerd met de volgende toepassingen:
Adobe Commerce, Authorize.Net, Avalara, BILL, BigCommerce, Dotdigital, Glew, Klaviyo, Mailchimp, PayPal, Quickbooks Online, ShipStation, Shopify, Shopify Plus, Stripe, Worldpay, Xero, ekmPowershop
V. Welke mate van ondersteuning heeft Brightpearl te bieden?
Brightpearl biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Brightpearl.
- Winkelwagensoftware
- Kassasystemen
- Retail software
- Boekhoudprogramma's
- BPM-software
- WMS-systemen
- ERP-systemen
- Voorraadbeheer software
- Business management software
- Order management systemen
- Webshop software
- Voorraadbeheersystemen
- Orderinvoer software
- Multi-channel e-commerce software
- Supply chain management software
- Distributiesoftware
