--- description: Gedetailleerde beoordelingen over Zoho Assist: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Zoho Assist met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Remote desktop software](/directory/1731/remote-desktop/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.nl/software/9913/zoho-assist Pagina: 1 / 59\ Volgende: [Volgende pagina](https://www.getapp.nl/software/9913/zoho-assist?page=2) > Ondersteun externe klanten snel door middel van op internet gebaseerde, bijgewoonde ondersteuningssessies op afstand en beheer externe computers moeiteloos via onbewaakte externe toegang. > > Oordeel: score van **4.7/5** door 1445 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 1445 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Opgericht**: 1996 ## Commerciële context - **Beginprijs**: € 480,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Prijsinformatie**: Gratis proefperiode van 15 dagen, ondersteuning op afstand en abonnementen voor onbewaakte toegang - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Bulgaars, Chinees, Duits, Engels, Frans, Italiaans, Japans, Koreaans, Nederlands, Portugees, Spaans, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 209 meer ## Functies - API - Aanpasbare branding - Aanpasbare rapporten - Aanpasbare sjablonen - Active Directory-integratie (AD) - Annotaties - Back-up en herstel - Beheer van problemen - Beheer van supporttickets - Beschikbaarheidsindicator - Bestanden delen - Bestandsoverdracht - Bewaking - Chatten/messaging - Communicatie via meerdere kanalen - Controle en beheer op afstand - Dashboard - Desktop/Browser Sharing - Diagnostische hulpmiddelen - Diagnostische hulpmiddelen ## Integraties (17 in totaal) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Remote desktop software](https://www.getapp.nl/directory/1731/remote-desktop/software) ## Gerelateerde categorieën - [ITSM-software](https://www.getapp.nl/directory/292/it-service-management-itsm/software) - [Software voor ondersteuning op afstand](https://www.getapp.nl/directory/563/remote-support/software) - [MSP-software (Managed service provider)](https://www.getapp.nl/directory/645/managed-service-providers-msp/software) - [Thuiswerksoftware](https://www.getapp.nl/directory/1699/remote-work/software) - [Remote desktop software](https://www.getapp.nl/directory/1731/remote-desktop/software) ## Alternatieven 1. [TeamViewer ONE](https://www.getapp.nl/software/90948/teamviewer) — 4.6/5 (11629 reviews) 2. [Slack](https://www.getapp.nl/software/91563/slack) — 4.7/5 (24142 reviews) 3. [AnyDesk](https://www.getapp.nl/software/120039/anydesk) — 4.6/5 (1787 reviews) 4. [Supremo Remote Desktop](https://www.getapp.nl/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [ISL Light](https://www.getapp.nl/software/114883/isl-light) — 4.7/5 (779 reviews) ## Reviews ### "Zoho Assist review" — 4.0/5 > **Mohamed** | *28 juni 2026* | Lucht- en ruimtevaart | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Great system specially for internal IT support Ticketing \& Change Request Logs — built-in ticket system, every IT action tied to a ticket, full change history for management visibility Device Monitoring — real-time health monitoring, proactive issue detection before users complain Hardware \& Software Inventory Scan — automatic scan of all enrolled devices showing installed software, hardware specs, printers, and user accounts > > **Minpunten**: The price a little high , if the price is lower it would allow us to add more licance with even highr > > Hardware \& Software Inventory Scan — automatic scan of all enrolled devices showing installed software, hardware specs, printers, and user accounts ----- ### "Zoho for begginers" — 4.0/5 > **Ulysses** | *19 mei 2026* | Telecommunicatie | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: What I like most about Zoho Assist is its exceptional balance of simplicity and cross-platform flexibility at an incredibly competitive price point. For IT professionals, MSPs, or helpdesk teams, it strips away the bloated installation processes of legacy remote-support software, making on-demand troubleshooting entirely frictionless. > > **Minpunten**: While Zoho Assist is an excellent, cost-effective tool for remote support, it isn't without its flaws. When deploying it at scale or using it for intensive troubleshooting, certain limitations and performance bottlenecks become noticeable. > > Overall Verdict: A Dependable Workhorse with Exceptional Value My overall experience with Zoho Assist has been highly positive, cementing its place as a reliable, go-to tool for cloud-based remote support and unattended endpoint management. While it might not have the hyper-fluid screen-mirroring frame rates of some specialized, heavy-duty desktop applications, it more than makes up for it in sheer utility, ease of deployment, and cross-platform flexibility. For an IT professional, helpdesk agent, or managed service provider (MSP), it acts as a dependable workhorse that gets the job done without overcomplicating the workflow or draining the budget. ----- ### "expensive but usually stable" — 3.0/5 > **Andrea** | *18 februari 2025* | Evenementenbureaus | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: unattended access is great, but client has a hard time installing for connection > > **Minpunten**: difficulty for client to connect; screen lags on client's pc > > a bit expensive for what I need; client's screen lags and I am often needing to reconnect because client screen freezes ----- ### "Great product overall" — 5.0/5 > **Paul** | *14 april 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Fast connectivity. Easy to use portal. Good for grouping and managing clients. Cross platform support. Price beats most others without losing features > > **Minpunten**: Occasional browser issues depending on which one you are using. If not using unattended connectivity, you have to go thought the connection with the end user in detail > > Zoho Assist has become an essential part of our remote support workflow. We use it across all our clients, and it consistently delivers fast, reliable connectivity. The toolset is practical and well thought out, giving us everything we need to troubleshoot efficiently. The portal is clean, intuitive, and easy for out technicians and use. Overall, it’s a dependable remote support solution that just works. ----- ### "Reliable and Affordable Remote Support Tool for Nonprofits" — 5.0/5 > **Brian** | *16 juni 2026* | Management non-profit organisaties | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Zoho Assist has been an excellent remote support tool for our IT team. The remote access capabilities are seamless and reliable, allowing us to quickly connect to end-user machines without any complicated setup. The unattended access feature is particularly valuable for managing servers and systems after hours. It integrates well with our existing workflow, and the web-based console means technicians don't need to install heavy software. The pricing is very reasonable, especially for a nonprofit organization, and the session recording feature is great for documentation and training purposes. > > **Minpunten**: Occasionally, connection stability can be inconsistent on slower networks, which can be frustrating during active support sessions. The mobile app experience could use some improvement for technicians who need to provide support on the go. Additionally, some of the more advanced reporting features are locked behind higher-tier plans, and the user interface, while functional, can feel a bit cluttered at times. Customer support response times could also be faster for non-critical issues. > > Overall, Zoho Assist has been a reliable and cost-effective remote support solution for our IT team at a nonprofit organization. It simplifies remote troubleshooting significantly, allowing us to support staff across multiple locations without needing to be on-site. The tool has saved us considerable time and resources, and I would recommend it to other IT administrators, particularly those in budget-conscious organizations looking for a capable remote access platform. ----- Pagina: 1 / 59\ Volgende: [Volgende pagina](https://www.getapp.nl/software/9913/zoho-assist?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/9913/zoho-assist) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens