--- description: Gedetailleerde beoordelingen over Zoho CRM: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Zoho CRM met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho CRM reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Lead management software](/directory/339/lead-management/software) > [Zoho CRM](/software/9908/zoho-crm) # Zoho CRM Canonical: https://www.getapp.nl/software/9908/zoho-crm Page: 1 / 280\ Volgende: [Next page](https://www.getapp.nl/software/9908/zoho-crm?page=2) > Zoho CRM is cloudgebaseerde software voor klantrelatiebeheer die bedrijven van elke omvang helpt deals slimmer, beter en sneller te sluiten. Met de oplossing kunnen bedrijven hun klanten bereiken via elk kanaal, zoals telefoon, e-mail, sociale media en livechat. > > Verdict: Rated **4.3/5** by 6959 users. Top-rated for **Waarschijnlijkheid van aanbeveling**. ----- ## Quick Stats & Ratings | Metric | Score | Detail | | **In totaal** | **4.3/5** | 6959 Reviews | | Gebruiksgemak | 4.2/5 | Based on overall reviews | | Klantenondersteuning | 4.1/5 | Based on overall reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Based on overall reviews | | Functies | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zoho - **Founded**: 1996 ## Commercial Context - **Beginprijs**: US$ 14,00 - **Prijsmodel**: (Gratis proef) - **Target Audience**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000 - **Deployment & Platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Bulgaars, Chinees, Chinees, Deens, Duits, Engels, Frans, Hebreeuws, Hindi, Hongaars, Indonesisch, Italiaans, Japans, Koreaans, Kroatisch, Nederlands, Pools, Portugees, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Available Countries**: Argentinië, Armenië, Australië, Bahrein, Bangladesh, Belarus, België, Bhutan, Brazilië, Canada, Chili, China, Colombia, Cyprus, Denemarken, Duitsland, Egypte, Estland, Filipijnen, Finland and 42 more ## Functies - A/B Testing - AI Copilot - AI/machine learning - API - Aanpasbare CTA's - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanstellen (van personeel) - Activiteiten volgen - Activiteitendashboard - Administratie - Afspraakplanning - Afsprakenbeheer - Afstemming van klanten en vastgoed - Alerts/Escalation - Analyse van verkooptrends - Asset Lifecycle Management ## Integrations (70 total) - 2iNova Practice Management Software - ActiveCampaign - Avaya Experience Platform - Bedrock Data - Box - Dealfront - Docusign - Dropbox Business - Eventbrite - GetResponse - Gmail - GoTo Meeting - Google Ads - Google Analytics 360 - Google Calendar ... and 55 more integrations ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Lead management software](https://www.getapp.nl/directory/339/lead-management/software) ## Gerelateerde categorieën - [CRM-software](https://www.getapp.nl/directory/230/crm/software) - [Contactbeheer software](https://www.getapp.nl/directory/337/contact-management/software) - [Sales force automation software](https://www.getapp.nl/directory/338/sales-force-automation/software) - [Lead management software](https://www.getapp.nl/directory/339/lead-management/software) - [Social CRM-tools](https://www.getapp.nl/directory/558/social-crm/software) ## Alternatieven 1. [Salesforce Sales Cloud](https://www.getapp.nl/software/90378/salesforce) — 4.4/5 (18760 reviews) 2. [HubSpot CRM](https://www.getapp.nl/software/102533/hubspot-crm) — 4.5/5 (4445 reviews) 3. [Bigin by Zoho CRM](https://www.getapp.nl/software/142099/bigin-by-zoho-crm) — 4.7/5 (715 reviews) 4. [Dynamics 365](https://www.getapp.nl/software/90844/dynamics-365) — 4.4/5 (5805 reviews) 5. [EngageBay CRM](https://www.getapp.nl/software/113999/engagebay-marketing) — 4.7/5 (906 reviews) ## Reviews ### "A Flexible, Powerful Tool for Streamlined Healthcare Operations" — 5.0/5 > **Mohamed** | *26 oktober 2024* | Ziekenhuis- en gezondheidszorgbranche | Recommendation rating: 10.0/10 > > **Pluspunten**: The customization and AI insights make it perfect for our needs, streamlining sales and support with seamless integration. > > **Minpunten**: The initial setup for Zoho CRM can be time-consuming, but the extensive support and documentation help make the process manageable. > > Zoho CRM has been a game-changer for us at MEDOC. Its customization, seamless integrations, and AI insights streamline our sales and customer support. Though setup takes time, the benefits to our workflow and client engagement are well worth it. Highly recommended\! ----- ### "Zoho CRM is a great workplace tool" — 5.0/5 > **Sherry** | *20 september 2025* | Vrije tijd, reizen en toerisme | Recommendation rating: 10.0/10 > > **Pluspunten**: I love Zoho CRM for so many reasons. One: We keep track of all of our staff, clients and vendors in one place. Two: It integrates wonderfully with Zoho invoice. Three: I can customize the customer information with the information I need to be there. Four: it integrates wonderfully with our website forms allowing a client to fill out a form and it automatically goes right into zoho CRM. > > **Minpunten**: What I like least about Zoho CRM is that while with Invoice we can have several of our staff set up, users cost more per user in the CRM. I also dislike the limits of certain fields used unless you pay more, but I know that's all CRMs. > > My overall experience with Zoho CRM has been so helpful to our company with the integration with our website forms and invoice system that our previous company before the pandemic used it and we went right back to it with the new company after the pandemic. ----- ### "Worst User Experience - too many phonecalls" — 1.0/5 > **Andrea** | *14 mei 2025* | Schoolleiding | Recommendation rating: 0.0/10 > > **Pluspunten**: ZOHO was supposed to help me streamline a lot of my processes for my small business.The pro's for me were the price and the ALL IN ONE factor. > > **Minpunten**: Despite all the marketing claims that Zoho CRM is “easy to use” and “intuitive,” my experience—and clearly that of many others—says otherwise. I scheduled a demo - then they canceled it and rescheduled it for 7:30am - well that did not work for me. Then the phone calls started. UGH They were very intrusive. Don't they know that people do not use the phone anymore ? I am surprised they didn't try to fax me. > > The interface is overwhelming, cluttered with endless tabs and technical jargon that isn’t clearly explained. It feels more like trying to navigate a complex enterprise system than a tool meant to help small businesses streamline their processes. What’s worse, after simply requesting a demo, I was relentlessly bombarded with calls—up to 10 times a day, starting as early as 7 a.m. While I understand the intention is to offer support, this level of aggressive sales outreach is intrusive and exhausting. If you’re a small business owner looking for a simple, effective CRM, I recommend skipping the headache and exploring options like Streak CRM. It’s clean, easy to use, integrates directly with Gmail, and doesn’t require a master’s degree to figure out. Zoho might work for large organizations with dedicated tech teams, but for small businesses looking for simplicity and peace of mind, it’s just not the right fit. ----- ### "Our client history in the industry." — 5.0/5 > **David** | *18 december 2025* | Machine- en installatiebouw | Recommendation rating: 9.0/10 > > **Pluspunten**: I prefer to have machine, contact, and deal history under one hood; this has facilitated my ability to respond to clients within a short time and also enable me to coordinate with sales. > > **Minpunten**: I do not like that fields and reports require time to be customized; I still use our administrator to make more complicated changes. > > The CRM of Zoho allows me to view all machines, issues, and discussions of a customer at a single location, which makes the collaboration between the support and sales smoother. ----- ### "Very Easy to Use" — 5.0/5 > **Evangeline** | *24 juli 2025* | Internet | Recommendation rating: 10.0/10 > > **Pluspunten**: I liked how easy it was to read the lead information and how easy it was to modify how you want it to look. The tabs to change information are easy to find and through the lead and noticeable of what the were there for. > > **Minpunten**: That there was no master tab for the order the notes were. They default to the oldest first. There is a tab above the notes to change it to newest first but you have to do it in each lead. > > Entering leads and setting appointments was very easy. Appointments were easy to find, see and able to links to multiple people. ----- Page: 1 / 280\ Volgende: [Next page](https://www.getapp.nl/software/9908/zoho-crm?page=2) ## Links - [View on GetApp](https://www.getapp.nl/software/9908/zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data