CareCloud

Over CareCloud
CareCloud Central is een zeer praktische, intuïtieve en robuuste oplossing voor praktijkbeheer voor zorgverleners in alle soorten en maten, en is beschikbaar voor een aantrekkelijke prijs.
Het plannen, annuleren en zelfs verplaatsen van afspraken is een fluitje van een cent met de medische planningssoftware van CareCloud.
Het platform volgt voortdurend de betalingsstatistieken en trends in claimafwijzingen, en wanneer er een afwijzingspatroon opduikt, genereert de software regels om het te vernietigen.
Wanneer je elektronisch claims indient via de medische factureringssoftware van CareCloud, hoef je je geen zorgen te maken dat je die kleine foutjes maakt die de betaling weken of zelfs maanden kunnen vertragen.
Geen IT-persoon nodig ; CareCloud maakt het eenvoudig om op maat gemaakte, intuïtieve rapporten te genereren en deze naar verschillende bestandsindelingen te exporteren.
Central is een webgebaseerd platform, wat betekent dat er geen servers zijn om in te stellen en geen software om te installeren en te onderhouden ; je logt simpelweg in vanaf elke computer en elke browser, altijd en overal voor directe toegang tot de bedrijfsvoering van je praktijk.
Op basis van feedback van artsen heeft het bedrijf dit platform aangepast om de workflow discreet te verbeteren en het voor artsen gemakkelijker te maken om een hoogwaardige patiëntenervaring te bieden.
Dit systeem verbetert stilletjes de productiviteit van je praktijk door vele corrigerende taken te automatiseren en de hoeveelheid gebruikersinvoer die voor andere taken nodig is, te minimaliseren. Omdat het zo natuurlijk is om te gebruiken, kunnen artsen meer tijd met hun patiënten doorbrengen in plaats van met hun computers te worstelen.
Afbeeldingen
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Reviews
Heb je CareCloud al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Medische praktijk
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Carecloud compatibility
Beoordeeld op 26-3-2020
Overall, I have been impressed with Carecloud. When ever there is an issue, they rise to the...
Overall, I have been impressed with Carecloud. When ever there is an issue, they rise to the occasion, making my day better which comes down to making my patients' care, and their day better, which is who we are really serving. It has also allowed me to see the productivity of the practice. As a midlevel, this allows me to ramp up productivity on my part, especially if the month has been slow.
Pluspunten
I have worked with numerous EMR platforms. Carecloud has been the most user friendly. It has a great interface when working with a patient chart: Providers can change the widgets to create the initial view of the chart in the most efficient way; providers can create very specific templates in relation to the reason of visit thereby limiting the time it takes to document; with the right computer and specs, it's very fast which tackles the "time toilet" of EMR; providers and staff have the ability to view the entire chart from their iPhone or Android at anytime so if wifi goes down you never lose the chart data; and providers can view their productivity as a practice or individually at any time from their platform. Providers can choose to see the productivity dashboard, the schedule dashboard, or the clinical dashboard upon signing in making it efficient for even the physician who owns his own practice to view all the information for his business within a few seconds, or browse his schedule for the day. It hardly never goes down. In 5 years, it has only gone "down" once for approximately 6 hours, if there is ever an issue it usually is back up within 20 min.
Minpunten
I do wish Carecloud was compatible with an iPad. Currently, I use a flip laptop by Dell and it works but if you use a larger laptop, it is cumbersome to take into each patient room. I also wish the help desk staff was more aggressive at completing tasks with a great fix, I usually figure it out by the time support calls back. IT support usually responds within 2 hours. They tend to call during clinic hours. Currently, if you have a suggestion, it goes into a queue, and is determined by the Carecloud support what is priority to be considered. I would say about 70% of my requests have been addressed and fixed, but it takes time. As a provider, there are medical legal issues that I am aware of that I'm not always sure IT is aware of. I wish that the Carecloud support staff would take providers' suggestions as a priority and realize that we are watching out for our patients welfare as well as our own and protecting our license to practice medicine.
- Sector: Geestelijke gezondheidszorg
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great layout! User friendly.
Beoordeeld op 31-8-2021
Overall, we had very little problems, so my frustrations with customer service were minimal. I...
Overall, we had very little problems, so my frustrations with customer service were minimal. I would highly recommend this software to a more robust practice with mulitple providers, users, etc.
Pluspunten
I loved the look of this software. They have created a platform that looks like the iPhone with bright colors and rounded app-looking options. I found that all my users were able to easily identify where things should be and did not have difficultly learning their way around the system. I also appreciate the "all-in-one" approach. Everything, anyone in our company could need was available within the software.
Minpunten
During my time as a user (2014-2017), I found the customer service process to be frustrated. You were required to create a 'case' online and could not get someone on the phone easily.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Worst choice since starting my own medical practice; I turned away from Carecloud after 2...
Beoordeeld op 18-11-2016
I am a solo practitioner in internal medicine. I used Athenahealth before Carecloud due to...
I am a solo practitioner in internal medicine. I used Athenahealth before Carecloud due to college's recommendation. But the feels for non closed loop orders were getting expensive so I looks for a program that won't charge me a dollar for each prescription. I was interested in Carecloud due to their App settings and made it look easy to document/chart.
I should have known when they were trying to get me to sign their contract that I was in for a big diasppointment. They, the sales rep gave me a deadline to sign the contract with appealing price if I sign before the timeline. He got me on the phone with the big boss, also the same thing,' its the lowest price so sign now', like a used car dealer to seal a deal. I was a fool, $36,000 lost due to my stupid action signing that day. I will regret for the rest of my life. After 1 month of use, I knew this isnt what I wanted to uses going forward. I plan to make a youtube video showing how slow Carecloud is. Whenever patient calls for appointment or refill, it takes long time to pull up their charts and all patients complain ' why does it take so long to pull up my chart?' and we say it's our carecloud program... But that's just the tip of the iceburg. Here are the reasons I gave them for terminating with them.
1 - Promise to incorporate clients' suggestion for improvement to their platform is an empty promise. We have offered them pages upon pages of suggestions, of which exactly NONE have been incorporated in their promise of "updates" every 3 weeks. When challenged on this, the company brushed us off, saying "do you know how many providers we take care of?" Pretty clear that we, as a individual client, are not important.
2 - It may look organized but when actually using it, it forces you to move back and forth all day long between different organizational icons. Even the simplest task of ordering a patient's lab requires at least 5 minutes. It is the farthest from "user-friendly" that we can imagine!!
3 - By definition, an EMR is an ELECTRONIC medical record. Despite this, any documents that require the provider to initial or sign (all home health documentations, labs to be reviewed, etc.) need to be printed, then hand signed, then re-scanned into the computer. Be prepared to have your support staff spend an extra-ordinary amount of time managing this challenge. Again, our practice has asked CareCloud to address this concern several times without any indication that they will actually become a
Pluspunten
initial look of it, looks different, but it is an illusion to believe that you will be better organized provider/front desk/reception with the App functionality.
Minpunten
cons: Slow, breaks down.
Slow and shuts down.
Jumping from app to app to just to see patient's insurance information, up coming appointment, and to see EOB, that is not allowed in carecloud. You have to download CMS program to see EOB.
When claim has issues, it can sit in an app and none of your manager or carecloud will let you know that there is problem in you A/R, help you to solve problems. You are on your own. I almost went broke due to using their concierge service. No money was coming in.... Be prepared to get a loan or go broke with their billing services.
- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Carecloud takes the cake for all of the software systems I use daily!
Beoordeeld op 12-9-2017
Overall, I work in numerous systems every day and looking at the services compared to the price I...
Overall, I work in numerous systems every day and looking at the services compared to the price I think Carecloud is most definitely worth every penny. If you look at the seamless process of checking patients in and checking their eligibility, the system is extremely helpful compared to others. I always say, " You get what you pay for!" and Carecloud shows that on every level.
Pluspunten
I like the all in one user friendliness! ERAs individually split up for billing secondary claims which makes them a breeze! Also, printing proof of timely filing from the patient screen helps out tremendously. The Collections app is probably my next favorite. I don't feel like I am stuck running reports all day. Instead, I can go in to my denial bucket and work the claims directly from there without having to run a report and then go to the patients one by one and then work the claims. I also love that it stores copies of all of the statements that I generate for each patient so when a patient calls regarding a balance and has a question, I can tell exactly what they are looking at!
Minpunten
The one thing I do not like about Carecloud is the inability to send claims on demand. If you miss pick-up at 8p.m. the claims have to wait until the next night. I wish we could get a change for this. Also, I wish when working with claims in the outbox that we could select as many as we want and then be able to change the delivery method all at one time, like printing without the claim form. It would save our office time as we have quite a few that have to go paper.
- Sector: Medische praktijk
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
CareCloud review
Beoordeeld op 23-5-2019
The customer service at CareCloud is exceptional!!!!! Anytime we've called they have always been...
The customer service at CareCloud is exceptional!!!!! Anytime we've called they have always been pleasant, helpful and usually are able to solve our issues.
Pluspunten
The billing and collections modules have increased our revenue. With the two modules we can immediately see if a claim has errors. Our old EMR system took weeks for us to receive a denied claim. The Appointment module is easy to use.
When we first started with CareCloud in 2014 the Prescription module was easy and quick to use. The main reasons we selected CareCloud was because of the Billing, Collections and Prescription modules.
We are extremely happy with the reporting module. We are able to get so much more information from the system than with our prior EMR.
Minpunten
I wish the system would alert you if you scheduled a physical to early (less than 366 days).
The recent upgrades to the prescription module has made it harder to use. With these changes now there is more room for errors to be made when selecting the medications. It takes us twice as long to fill prescriptions with having to search for the correct medication from the lists.
CareCloud - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over CareCloud.V. Welke prijsmodellen heeft CareCloud te bieden?
CareCloud kent de volgende prijsmodellen:
- Vanaf: US$ 499,00
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van CareCloud?
CareCloud heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door CareCloud ondersteund?
CareCloud ondersteunt de volgende talen:
Engels
V. Biedt CareCloud ondersteuning voor mobiele apparaten?
CareCloud ondersteunt de volgende apparaten:
iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan CareCloud worden geïntegreerd?
CareCloud kan worden geïntegreerd met de volgende toepassingen:
CodoniX EHR, EHR YOUR WAY, EyeMD EMR, ICANotes, MD Logic, Praxis EMR, Sevocity, TeleVox, Vital Interaction
V. Welke mate van ondersteuning heeft CareCloud te bieden?
CareCloud biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor CareCloud.
- EPD-software
- Medische facturatiesoftware
- Praktijksoftware
- Medische planningssoftware
- Afspraken software
- Revenue cycle management software
- EPD-software voor cardiologen
- EPD-software voor podologen
- Patiëntenadministratie software
- Patiënt engagement software
- Telegeneeskunde software
- Patiëntenportaal software
- EPD software voor eerstelijnszorg
- Patiëntenplanning software
- EPD-software voor dringende zorg
- EPD-software voor huisartsen