---
description: Gedetailleerde beoordelingen over Conversational Cloud: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Conversational Cloud met soortgelijke producten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Conversational Cloud reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Live chat software](/directory/561/live-chat/software) > [Conversational Cloud](/software/944/liveperson)

# Conversational Cloud

Canonical: https://www.getapp.nl/software/944/liveperson

Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.getapp.nl/software/944/liveperson?page=2)

> LivePerson is een marktleider in conversationele AI en chatbots op ondernemingsniveau die de verkoop verhogen en de klantenservice op grote schaal verbeteren op alle favoriete berichtenkanalen.
> 
> Oordeel: score van **4.3/5** door 41 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.3/5** | 41 Reviews |
| Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews |
| Functies | 4.3/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: LivePerson
- **Locatie**: New York, VS
- **Opgericht**: 1996

## Commerciële context

- **Beginprijs**: US$ 1,00
- **Prijsmodel**:  (Gratis proef)
- **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)
- **Ondersteunde talen**: Engels, Spaans
- **Beschikbare landen**: Australië, Brazilië, Canada, Duitsland, Frankrijk, Ierland, Italië, Japan, Mexico, Nederland, Nieuw-Zeeland, Singapore, Spanje, Turkije, Verenigd Koninkrijk, Verenigde Arabische Emiraten, Verenigde Staten, Zuid-Afrika

## Functies

- AI/machine learning
- API
- Aanpasbare branding
- Aanpasbare rapporten
- Activiteitendashboard
- Alerts/Escalation
- Autoresponders
- Beheer van enquêtes/peilingen
- Beheer van klantervaringen
- Beheer van negatieve feedback
- Beheer van supporttickets
- Bestanden delen
- Bewaking
- CRM
- Chatbot
- Chatten/messaging
- Chattranscriptie
- Codevrije ontwikkeling
- Communicatie via meerdere kanalen
- Communicatiebeheer

## Integraties (9 in totaal)

- Instagram
- Meta for Business
- NetSuite
- Salesforce Sales Cloud
- SugarCRM
- Twilio
- Twitter/X
- WhatsApp
- Zendesk Suite

## Ondersteuningsopties

- E-mail/helpdesk
- Veelgestelde vragen/forum
- Kennisbank
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten

## Categorie

- [Live chat software](https://www.getapp.nl/directory/561/live-chat/software)

## Gerelateerde categorieën

- [Live chat software](https://www.getapp.nl/directory/561/live-chat/software)
- [Customer engagement software](https://www.getapp.nl/directory/650/customer-engagement/software)
- [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software)
- [Conversational AI software](https://www.getapp.nl/directory/1647/conversational-ai-platform/software)
- [CRM-software](https://www.getapp.nl/directory/230/crm/software)

## Alternatieven

1. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1754 reviews)
2. [Zoho CRM](https://www.getapp.nl/software/9908/zoho-crm) — 4.3/5 (6964 reviews)
3. [Typeform](https://www.getapp.nl/software/91581/typeform) — 4.7/5 (945 reviews)
4. [Trustpilot](https://www.getapp.nl/software/113149/trustpilot) — 4.5/5 (1202 reviews)
5. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4072 reviews)

## Reviews

### "Simple and Easy way for communication" — 5.0/5

> **Evan** | *28 augustus 2018* | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: The application, LivePerson makes it extremely easy and efficient for me to connect with customers for my ongoing business
> 
> **Minpunten**: The thing that i dislike most about the application, Liveperson, is that the graphic user interface can use a much needed update.

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### "Live Engage" — 5.0/5

> **Zenovia** | *3 oktober 2018* | Consumentendiensten | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: We use this at work and I really enjoy the easy functionality of the product.  It is very easy to dock on the side of the screen and still be able to see all of the relevant information needed to conduct a chat.  We  honestly hardly ever have down time with the product.
> 
> **Minpunten**: There really are not any things at this time that I do not like about the product.
> 
> We are able to easily and efficiently engage with our customers \& clients and resolve issues without being on the phone.

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### "We used LivePerson for years but the functionality of it was truly lacking." — 3.0/5

> **Erica** | *8 maart 2018*
> 
> **Pluspunten**: The canned answer database and shortcut capabilities to send the available answers.
The ability for a supervisor to send a private message in the chat to the agent for them to copy and paste to their chatter.
> 
> **Minpunten**: Terrible customer service - we were charged for months after closing the account
Removal of desktop app
Drastic changes and updates without any warning or training

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### "Works Well, Very User Friendly" — 4.0/5

> **amanda** | *7 januari 2020* | Computerhardware | Aanbevelingsscore: 5.0/10
> 
> **Pluspunten**: This program was the easiest live person software out of several we have used.
> 
> **Minpunten**: We were not able to answer chats after hours. We switched to a company we can do this.

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### "Newbie to chat, great for org" — 4.0/5

> **Geverifieerde reviewer** | *25 juni 2018* | Entertainment
> 
> **Pluspunten**: Great way to have multiple employees respond to web inquiries, lowering call volume and non-sales lead form submissions.
> 
> **Minpunten**: Set up took some time and things on the back end aren't the most intuitive but their chat team is excellent about walking you though things, trouble shooting, etc with screenshots and such.

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Pagina: 1 / 3\
Volgende: [Volgende pagina](https://www.getapp.nl/software/944/liveperson?page=2)

## Links

- [Bekijk op GetApp](https://www.getapp.nl/software/944/liveperson)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/software/944/liveperson> |
| de-AT | <https://www.getapp.at/software/944/liveperson> |
| en | <https://www.getapp.com/customer-service-support-software/a/liveperson/> |
| en-AE | <https://www.getapp.ae/software/944/liveperson> |
| en-AU | <https://www.getapp.com.au/software/944/liveperson> |
| en-CA | <https://www.getapp.ca/software/944/liveperson> |
| en-GB | <https://www.getapp.co.uk/software/944/liveperson> |
| en-IE | <https://www.getapp.ie/software/944/liveperson> |
| en-NZ | <https://www.getapp.co.nz/software/944/liveperson> |
| en-SG | <https://www.getapp.sg/software/944/liveperson> |
| en-ZA | <https://www.getapp.za.com/software/944/liveperson> |
| es | <https://www.getapp.es/software/944/liveperson> |
| es-CL | <https://www.getapp.cl/software/944/liveperson> |
| es-CO | <https://www.getapp.com.co/software/944/liveperson> |
| es-MX | <https://www.getapp.com.mx/software/944/liveperson> |
| fr | <https://www.getapp.fr/software/944/liveperson> |
| fr-BE | <https://fr.getapp.be/software/944/liveperson> |
| fr-CA | <https://fr.getapp.ca/software/944/liveperson> |
| nl | <https://www.getapp.nl/software/944/liveperson> |
| nl-BE | <https://www.getapp.be/software/944/liveperson> |

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