Field Harmony

Field Harmony

Field service management software

4.9/5 (10 review)

Field Harmony - Overzicht

Wat is Field Harmony?

Field Harmony was built by the owner of a appliance repair business owner, so we know a thing or two about field service management. Field Harmony has been tailored from the ground-up to focus on exactly the business problems and challenges that face actual service operators.

Field Harmony - Overzicht

Prijzen

Vanaf
US$ 15,00/maand

Prijsopties

Gratis proef
Abonnement

Try Field Harmony free for 30 days, no credit card required!
• Field Harmony - Field Edition costs $15 per month and is ideal for field technicians.
• Field Harmony - Office Edition costs $25 per month and is perfect for business managers and dispatch operators.


Field Harmony - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Canada, Verenigde Staten van Amerika
Ondersteunde talen
Engels

Screenshots

Schermopname van Field Harmony: Technicians can manage their day better with Field Harmony.
Schermopname van Field Harmony: Technicians can manage their day better with Field Harmony. Schermopname van Field Harmony: Complete jobs by adding attachments and creating invoices right from your device. Schermopname van Field Harmony: Technicians can accept jobs on any device. Schermopname van Field Harmony: Our advanced reports let you view your most profitable days, technicians, and more. Schermopname van Field Harmony: View customer jobs, locations, and invoices. Schermopname van Field Harmony: View daily, weekly, or monthly schedules. Schermopname van Field Harmony: Manage customer locations and appointments

Field Harmony reviews

Field Harmony reviews

Totaalscore
4.9
/
5 10 reviews
Uitstekend
9

Zeer goed
1

Gemiddeld
0

Slecht
0

Erg slecht
0

Prijs-kwaliteitverhouding
0
Functies
0
Gebruiksgemak
5
Klantenondersteuning
5
100% heeft deze app aanbevolen
Robert S.

excellent resource

I was kinda hesitant to put our whole operation under an online app. It's just like trusting another person you don't know to manage your money. We are currently still in the trial phase as far as I'm concerned still. Paul has always been able to answer any questions I have., so I would give there customer support a gold star and in this case I guess it's 5 gold stars. The inventory tracking and reorder setup seems to be working as described.

It has saved our technicians a lot of time since they don't have to worry about not having the right parts on board. They also don't have to do a 3 hour truck inventory every month which in costs us a lot in productivity. Our warehouse staff has also noticed similar results. i understand there are definitely more features, but we are implementing very slowly at this point.


Vertalen met Google
Scottie T.

An awesome app

Look no further. This is it. If you need a cloud-based software package for your field techs and office to use, you've found what I would consider the best of the bunch. Easy to learn, easy to use, accessible for anywhere with an internet connection and the best feature that you don't have to use all that often, great support on the back end.

Field Harmony does customer management, inventory management, job management and reordering of inventory if you so desire. It's about as comprehensive a package as I've found and does everything I can think of wanting it to do other than the job for me! My company would still be using paper logs without this and in this day and age that's just now way to run a business. Look at Field Harmony and you'll be glad you did.


Vertalen met Google
Toni E.

Great Product

Just have to give some much deserved praise to this company. I was under a free trial but my life was very busy and I was unable to really get a feel for what the program would do. Paul reached out and offered to do a walk through online with me when things calmed down and even gave me another month trial so I could really assess the program properly. His view point of "treating others like he would like to be treated" is a HUGE selling point with me and he backs up the words with actions that proves that he is trying to help the appliance repair companies that use his program. I am working with the program now and really enjoying it!


Vertalen met Google
Scottie T.

THE software for field service

Pros: It. Just. Works.
Field Harmony does mapping, service scheduling, inventory management, customer management, parts ordering(if you want it to). It does pretty much everything you could need for your field techs to be successful. It works for small business or large and does what you need it to do.
Customer service is outstanding. They're on the ball addressing problems when they arise and are easy to get a hold of through email or phone and are always friendly and eager to help. You couldn't ask for better service.

Cons:
Honestly can't think of any real flaws or cons in the system. Guess it would be better if it was free but that's not really much of a complaint.


Vertalen met Google
Tim N.

It's awesome!

Ive used FH for over a year now. Its been great. The office gals love it and after some working with it- the techs love it too. As the owner, I found this program to be very affordable and well worth the effort of moving from a paper based invoice to an email invoice. Its really helped organize my calls. No dropped calls, no forgotten invoices, no missed opportunities. Its been great. Paul has been very responsive in training me and assisting in learning the program. Very pleased with Field Harmony.


Vertalen met Google
Robert S.
Sector: Maritiem
Vertalen met Google

excellent resource

Beoordeeld op 25-10-2014
Bron van de reviewer: GetApp

I was kinda hesitant to put our whole operation under an online app. It's just like trusting another person you don't know to manage your money. We are currently still in the trial phase as far as I'm concerned still. Paul has always been able to answer any questions I have., so I would give there customer support a gold star and in this case I guess it's 5 gold stars. The inventory tracking and reorder setup seems to be working as described.

It has saved our technicians a lot of time since they don't have to worry about not having the right parts on board. They also don't have to do a 3 hour truck inventory every month which in costs us a lot in productivity. Our warehouse staff has also noticed similar results. i understand there are definitely more features, but we are implementing very slowly at this point.

Pluspunten

Field Harmony has increased our overall productivity. It still has some features we haven't utilized. The is less room for human error.

Minpunten

It doesn't auto Maintain itself. There is still room for human error and is only as good as the people who use it. I would also like to see more utilization of bar code technology.

Scottie T.
Sector: Consumentenelektronica
Vertalen met Google

An awesome app

Beoordeeld op 15-9-2014
Bron van de reviewer: GetApp

Look no further. This is it. If you need a cloud-based software package for your field techs and office to use, you've found what I would consider the best of the bunch. Easy to learn, easy to use, accessible for anywhere with an internet connection and the best feature that you don't have to use all that often, great support on the back end.

Field Harmony does customer management, inventory management, job management and reordering of inventory if you so desire. It's about as comprehensive a package as I've found and does everything I can think of wanting it to do other than the job for me! My company would still be using paper logs without this and in this day and age that's just now way to run a business. Look at Field Harmony and you'll be glad you did.

Pluspunten

Organized
Easy to use
Easy to learn
Great tech support
Cloud-based
It. Just. Works.

Minpunten

It isn't free? That's a con, right? Oh, and it doesn't actually do my jobs for me.

Toni E.
Sector: Consumentendiensten
Vertalen met Google

Great Product

Beoordeeld op 10-9-2014
Bron van de reviewer: GetApp

Just have to give some much deserved praise to this company. I was under a free trial but my life was very busy and I was unable to really get a feel for what the program would do. Paul reached out and offered to do a walk through online with me when things calmed down and even gave me another month trial so I could really assess the program properly. His view point of "treating others like he would like to be treated" is a HUGE selling point with me and he backs up the words with actions that proves that he is trying to help the appliance repair companies that use his program. I am working with the program now and really enjoying it!

Pluspunten

Designed specifically for the appliance repair industry.
Easy to use.
GREAT customer service with quick response when questions/problems arise.

Minpunten

Haven't come up with any yet.

Scottie T.
Vertalen met Google

THE software for field service

Beoordeeld op 1-11-2014
Bron van de reviewer: Capterra

Pros: It. Just. Works.
Field Harmony does mapping, service scheduling, inventory management, customer management, parts ordering(if you want it to). It does pretty much everything you could need for your field techs to be successful. It works for small business or large and does what you need it to do.
Customer service is outstanding. They're on the ball addressing problems when they arise and are easy to get a hold of through email or phone and are always friendly and eager to help. You couldn't ask for better service.

Cons:
Honestly can't think of any real flaws or cons in the system. Guess it would be better if it was free but that's not really much of a complaint.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Tim N.
Vertalen met Google

It's awesome!

Beoordeeld op 21-1-2015
Bron van de reviewer: Capterra

Ive used FH for over a year now. Its been great. The office gals love it and after some working with it- the techs love it too. As the owner, I found this program to be very affordable and well worth the effort of moving from a paper based invoice to an email invoice. Its really helped organize my calls. No dropped calls, no forgotten invoices, no missed opportunities. Its been great. Paul has been very responsive in training me and assisting in learning the program. Very pleased with Field Harmony.

Vertalen met Google

Antwoord van Field Harmony

It has been a pleasure working with you. We are very thankful for your feedback and look forward to continuing to help you automate your service business.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Gebruikersaanbeveling
0/10
Gebaseerd op 10 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Field Harmony

Prijzen van Field Harmony

Vanaf
US$ 15,00/maand
Gratis proef
Abonnement

Try Field Harmony free for 30 days, no credit card required!
• Field Harmony - Field Edition costs $15 per month and is ideal for field technicians.
• Field Harmony - Office Edition costs $25 per month and is perfect for business managers and dispatch operators.

Try Field Harmony free for 30 days, no credit card required!
• Field Harmony - Field Edition costs $15 per month and is ideal for field technicians.
• Field Harmony - Office Edition costs $25 per month and is perfect for business managers and dispatch operators.

Prijs-kwaliteitverhouding
0/5
Gebaseerd op 10 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Field Harmony - Functies

Field Harmony - Functies

API
Aanpasbare rapportage
Activiteiten volgen
Activiteitendashboard
Auditing
Audittrail
Automatische meldingen
Bewaking
Compliancebeheer
Documenten opslaan
Factureren
Factuurbeheer
Gegevens importeren en exporteren
Integratie van derden
Rapportage en statistieken
Realtime gegevens
Realtime rapportage
Voorraad bijhouden
Voorraadbeheer
Workflowbeheer
Functies
0/5
Gebaseerd op 10 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

Aanvullende informatie voor Field Harmony

Aanvullende informatie voor Field Harmony

Voornaamste functies van Field Harmony

  • Advanced Financial Reports
  • Appointment Confirmation with Photo
  • Estimate Profit by Technician
  • Locate Field Technicians by GPS
  • Manage Dispatch & Scheduling
  • Manage Inventory, Set Up Alerts, and Notify Suppliers
  • Store Data Securely Using Amazon's S3 Service
  • Use on Any Internet Connected Device

Pluspunten

Since Field Harmony is web based, you can manage your business on your tablet, laptop, desktop, or even your smartphone. Built by need, Field Harmony is designed to save your business money and make it more productive. Support is free and you can be up and going in 30 minutes!

Field Harmony - Veelgestelde vragen

Field Harmony - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Field Harmony.

V. Welke prijsmodellen heeft Field Harmony te bieden?

Field Harmony kent de volgende prijsmodellen:

Vanaf: US$ 15,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

Try Field Harmony free for 30 days, no credit card required! • Field Harmony - Field Edition costs $15 per month and is ideal for field technicians. • Field Harmony - Office Edition costs $25 per month and is perfect for business managers and dispatch operators.

V. Wat zijn de voornaamste functies van Field Harmony?

Field Harmony biedt de volgende functies:

  • Advanced Financial Reports
  • Appointment Confirmation with Photo
  • Estimate Profit by Technician
  • Locate Field Technicians by GPS
  • Manage Dispatch & Scheduling
  • Manage Inventory, Set Up Alerts, and Notify Suppliers
  • Store Data Securely Using Amazon's S3 Service
  • Use on Any Internet Connected Device

V. Wat zijn de typische gebruikers van Field Harmony?

Field Harmony heeft de volgende typische klanten:

Freelancers, Middelgroot bedrijf, Klein bedrijf

V. Welke talen worden door Field Harmony ondersteund?

Field Harmony ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft Field Harmony te bieden?

Field Harmony kent de volgende prijsmodellen:

Abonnement

V. Biedt Field Harmony ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door Field Harmony worden ondersteund

V. Met welke andere apps kan Field Harmony worden geïntegreerd?

Field Harmony kan worden geïntegreerd met de volgende toepassingen:

QuickBooks

V. Welke mate van ondersteuning heeft Field Harmony te bieden?

Field Harmony biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Kennisbank, Online ondersteuning, Video-instructies