Interne communicatietools die de aandacht van werknemers trekken
4.3/5 (3 review)SnapComms is een toonaangevende leverancier van interne communicatiesoftware. Dit platform helpt organisaties de aandacht van medewerkers te trekken via een reeks boeiende tools die e-mail omzeilen.
De zeer visuele, multifunctionele communicatietools worden direct aan medewerkers geleverd waar ze ook zijn en presteren over het hele communicatiespectrum, van intrusieve alarmsignalen op volledig scherm tot meer passieve kanalen voor algemeen bewustzijn.
Frisse, aantrekkelijke indelingen zijn onder meer: Desktop (en mobiel) waarschuwingen voor dringende of belangrijke communicatie van medewerkers - scrollende berichten (tickers) geleverd aan het bureaublad met links naar verdere informatie en meer volledige berichtvensters - nieuwsbrieven voor het verpakken van samengestelde content in een hoogwaardig, aantrekkelijk merkeigen formaat - interactieve digitale displays en berichten geleverd aan screensavers - quiz- en enquêtetools voor gamification en feedback van medewerkers - paniekknopmeldingen voor noodsituaties.
De veelzijdige software wordt wereldwijd gebruikt door afdelingen voor communicatie, IT, HR, beveiliging, naleving en andere zakelijke functies. Dit platform is opgericht in 2007 en heeft meer dan 2 miljoen betaalde zakelijke gebruikers in meer dan 75 landen. Klanten komen uit elke sector en omvatten meerdere Fortune 500-bedrijven en -wederverkopers, verspreid over Noord-Amerika, Europa, Zuidoost-Azië, Australazië, het Midden-Oosten, Afrika, het Caribisch gebied en Zuid-Amerika. Het hoofdkantoor is in Auckland, Nieuw-Zeeland en er zijn kantoren in de Verenigde Staten en het Verenigd Koninkrijk en datacenters over de hele wereld.
Pluspunten
The SnapComms platform is simple to use and the messages hard to miss. In an organisation that deals with mountains of complex data and information, it is refreshing to reach our employees through a crisp and attention-grabbing format that gets read and generates real conversations; an outcome we are always trying to achieve in the internal communications and employee engagement space.
The SnapComms team have also been very responsive in dealing with questions as they arise and have actively sought feedback and taken onboard suggestions for improvement which holds great promise for the platform as it continues to evolve.
Minpunten
The platform is exceptionally easy to use as an administrator on a desktop; however, the mobile interface could be improved from an admin user experience. I am confident that these limitations will be improved over time.
I used SnapComms when I was the Internal Communications manager at a large telecommunications company, one of our major issues was we had over 3000 staff spread over three major sites and at over 100 retail outlets throughout the country. Our biggest issue was the company grew very quickly, but we didn't evolve our communications to match our size so email was very much the cornerstone of our internal communications. This however became a problem as we grew as there was so much email traffic, that any important messages were lost in the avalanche of email that staff had to get through. An urgent message sent out via email might not get read for a few hours, maybe even days.
SnapComms allowed us to bypass email and get messages directly in front of employees, no matter what they were doing, obviously we had to choose which messages were sent out as urgent alerts, versus those messages that didn't require immediate attention - so other channels such as screensavers and wallpaper allowed for a more passive means to communicate
Pluspunten
- Messages can cut through whatever staff are doing on their PCs so they get immediate attention
- The suite of tools can be used to create campaigns that can run over a number of days to really drive home educational messages
Minpunten
- The system allows a lot of customisation which in turn means users need training to use the system, however once trained they system is fairly easy to use
Scoreverdeling
Waarschijnlijkheid van aanbeveling
Hieronder zie je enkele veelgestelde vragen over SnapComms.
SnapComms kent de volgende prijsmodellen:
Prijsmodel: Abonnement
Gratis proefversie: Beschikbaar
We hebben geen informatie over functies van SnapComms
SnapComms heeft de volgende typische klanten:
Grote ondernemingen, Middelgroot bedrijf
SnapComms ondersteunt de volgende talen:
Engels
SnapComms kent de volgende prijsmodellen:
Abonnement
SnapComms ondersteunt de volgende apparaten:
Android, iPhone, iPad
SnapComms kan worden geïntegreerd met de volgende toepassingen:
Slack
SnapComms biedt de volgende ondersteuningsopties:
Veelgestelde vragen, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies
We have cut through a number of traditional views on how internal communications should be approached and the conversation that this has generated has been positive for the business.
Ultimately, we want our messages to be seen and then discussed at a peer to peer level which is what SnapComms has enabled.
Take your time to introduce SnapComms to the business, and plan carefully which messages will be delivered via SnapComms. While it has been tempting to use SnapComms more frequently, a balanced and considered approach has been extremely beneficial in ensuring that our messages have had the most impact.