--- description: Gedetailleerde beoordelingen over Blackbaud CRM: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Blackbaud CRM met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Blackbaud CRM reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Fondsenwerving software](/directory/169/fundraising/software) > [Blackbaud CRM](/software/91747/blackbaud-crm) # Blackbaud CRM Canonical: https://www.getapp.nl/software/91747/blackbaud-crm Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.nl/software/91747/blackbaud-crm?page=2) > Blackbaud CRM combineert toonaangevende fondsenwerving, online toepassingen, bruikbaar prospectonderzoek en -analyse en multichannel direct marketing in één platform om een geïntegreerd beeld van de ervaring van je doelgroep in je organisatie mogelijk te maken. Blackbaud CRM is gemaakt voor de grootste non-profitorganisaties met zeer complexe behoeften en is ontworpen om jouw unieke processen te ondersteunen. Of je nu een sponsorprogramma, internationale kantoren met missiewerk over de hele wereld, of een federatief organisatiemodel hebt, Blackbaud CRM lost de uitdagingen op van middelgrote tot grote non-profitorganisaties. > > Oordeel: score van **3.5/5** door 51 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **3.5/5** | 51 Reviews | | Gebruiksgemak | 3.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 2.9/5 | Gebaseerd op alle reviews | | Functies | 3.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 60% | (6/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Blackbaud - **Locatie**: Charleston, VS - **Opgericht**: 1981 ## Commerciële context - **Doelgroep**: 2-10, 11-50, 51-200, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Verenigd Koninkrijk, Verenigde Staten ## Functies - Beheer van fondsenwerving - CRM - Communicatiebeheer - Contactenbeheer - Donaties bijhouden - Donorenbeheer - E-mailmarketing - Engagement tracking - Evenementenbeheer - Integratie van sociale media - Ledendatabase - Lidmaatschapsbeheer - Rapportage en statistieken - Subsidiebeheer - Verwerking van ACH-betalingen - Voor non-profitorganisaties - Vrijwilligersbeheer - Websitebeheer - Workflowbeheer ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Fondsenwerving software](https://www.getapp.nl/directory/169/fundraising/software) ## Gerelateerde categorieën - [Fondsenwerving software](https://www.getapp.nl/directory/169/fundraising/software) - [CRM-systemen voor non-profitorganisaties](https://www.getapp.nl/directory/1517/nonprofit-crm/software) - [Software voor non-profitorganisaties](https://www.getapp.nl/directory/775/nonprofit/software) - [Campagne management software](https://www.getapp.nl/directory/304/campaign-management/software) ## Alternatieven 1. [DonorPerfect](https://www.getapp.nl/software/91736/donorperfect-fundraising-software) — 4.5/5 (1415 reviews) 2. [Donorbox](https://www.getapp.nl/software/108833/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.getapp.nl/software/103573/bloomerang) — 4.7/5 (1287 reviews) 4. [DonorSnap](https://www.getapp.nl/software/103381/donorsnap) — 4.6/5 (414 reviews) 5. [Neon CRM](https://www.getapp.nl/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (618 reviews) ## Reviews ### "Crm for fundraisers" — 5.0/5 > **Geverifieerde reviewer** | *15 september 2019* | Management non-profit organisaties | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I like that crm can easily track interactions with top donors and fundraisers that I meet with on a weekly basis. > > **Minpunten**: Understanding some of the functionality of crm blackbaud takes some time, it is a little hard to understand/ learn at first. > > Overall, blackbaud CRM is a good application that took me a little bit of time to use its full functionality. ----- ### "Blackbaud is the gold standard" — 5.0/5 > **CORINNE** | *5 november 2019* | Management non-profit organisaties | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: We used this software at a previous organization that I worked at. Blackbaud has an incredible amount of reporting functionality. You can manipulate data any way you can imagine. Now that I have worked with other donor databases, I've come to appreciate in an even deeper way how much functionality Blackbaud's programs have. > > **Minpunten**: It takes a fair amount of experience and training to get the most out of the software, just because it can do SO much\! It is fairly user friendly for the basics, but when you are doing advanced query building and importing large amounts of data, you are going to need some technical assistance. But, they are pretty good about providing it. > > Overall, Blackbaud CRM is the gold standard for non profit fundraising software. It is expensive, but if your organization is large enough to afford it AND if you take the time and resources to train your employees to get the most out of it, you will gain tremendous insight into your donors and constituents. ----- ### "If you don't have it and are considering this product keep on looking\!" — 2.0/5 > **Jacqueline** | *27 juli 2023* | Entertainment | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: It is online and you can attach backup. I like that you can upload a budget. > > **Minpunten**: The customer support is pitiful and there is no one to holistically assist when you have a problem. Don't buy the line you can call one company for all your needs because it works like 20 companies all pointing their finger at each other and it is impossible to resolve problems. I am highly disatisfied. > > It is so frustrating. Customer service is an absolute joke ----- ### "Powerful tool for the Right Organization\!" — 4.0/5 > **Adrienne** | *3 december 2019* | Management non-profit organisaties | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Blackbaud CRM is a robust system. Constituent profiles allow for you to collect a wealth of information about your constituents and use it to analyze, communicate, and solicit donations or sell your products. You can not only collect biographical information, you can also upload media, create action tracks (work flows), record giving history, etc. You can also add custom attributes for anything that is not out of the box. There is a lot of support available for blackbaud products and a knowledgeable support team dedicated to answering questions and troubleshooting. > > **Minpunten**: Software is a little clunky at times, you have to use it as it was intended or create workarounds to make things work. Software is pricey for a non-profit. Learning curve can be high for new users. When it comes to Membership, which is a big part of our business, the functionality is basic. > > Blackbaud CRM has given us a baseline for what to look for in a software. It has a lot of features and functionality that can be adapted for an organization. ----- ### "Blackbaud is great for non-profits\!" — 5.0/5 > **Chelsea** | *27 december 2018* | Musea en instituten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I love that Blackbaud has many different software options. The non-profit I work for used Blackbaud's Raisers Edge software for many years and switched to Altru in 2012 as our CRM needs had increased/developed as our organization grew. I also am appreciative of the time and attention that Blackbaud employees provide when support or training is needed. > > **Minpunten**: Blackbaud's client base is largely owned by non-profit organizations. Non-profits aren't typically the kind that can spend thousands of dollars on software every month. However, Blackbaud's products are very costly. I would say they are worth the money, if it's affordable. But I do question their motives when it comes to cost, as they seem very high for who the products are for. > > Blackbaud has allowed our team to increase relationship with our patrons through the careful documentation of every interaction and helpful information regarding the constituent- including sales orders, event registrations, donations, prospect management, memberships, contact information, household/organization relationships, marketing communications, etc. We also utilize the training and support available through Blackbaud to ensure we are using their tools to their full potential. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.nl/software/91747/blackbaud-crm?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/91747/blackbaud-crm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens