--- description: Gedetailleerde beoordelingen over Blackbaud CRM: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Blackbaud CRM met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Blackbaud CRM reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Fondsenwerving software](/directory/169/fundraising/software) > [Blackbaud CRM](/software/91747/blackbaud-crm) # Blackbaud CRM Canonical: https://www.getapp.nl/software/91747/blackbaud-crm Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.nl/software/91747/blackbaud-crm?page=2) > Blackbaud CRM combineert toonaangevende fondsenwerving, online toepassingen, bruikbaar prospectonderzoek en -analyse en multichannel direct marketing in één platform om een geïntegreerd beeld van de ervaring van je doelgroep in je organisatie mogelijk te maken. Blackbaud CRM is gemaakt voor de grootste non-profitorganisaties met zeer complexe behoeften en is ontworpen om jouw unieke processen te ondersteunen. Of je nu een sponsorprogramma, internationale kantoren met missiewerk over de hele wereld, of een federatief organisatiemodel hebt, Blackbaud CRM lost de uitdagingen op van middelgrote tot grote non-profitorganisaties. > > Oordeel: score van **3.5/5** door 51 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **3.5/5** | 51 Reviews | | Gebruiksgemak | 3.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 2.9/5 | Gebaseerd op alle reviews | | Functies | 3.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 60% | (6/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Blackbaud - **Locatie**: Charleston, VS - **Opgericht**: 1981 ## Commerciële context - **Doelgroep**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Verenigd Koninkrijk, Verenigde Staten ## Functies - Beheer van fondsenwerving - CRM - Communicatiebeheer - Contactenbeheer - Donaties bijhouden - Donorenbeheer - E-mailmarketing - Engagement tracking - Evenementenbeheer - Integratie van sociale media - Ledendatabase - Lidmaatschapsbeheer - Rapportage en statistieken - Subsidiebeheer - Verwerking van ACH-betalingen - Voor non-profitorganisaties - Vrijwilligersbeheer - Websitebeheer - Workflowbeheer ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Fondsenwerving software](https://www.getapp.nl/directory/169/fundraising/software) ## Gerelateerde categorieën - [Fondsenwerving software](https://www.getapp.nl/directory/169/fundraising/software) - [CRM-systemen voor non-profitorganisaties](https://www.getapp.nl/directory/1517/nonprofit-crm/software) - [Software voor non-profitorganisaties](https://www.getapp.nl/directory/775/nonprofit/software) - [Campagne management software](https://www.getapp.nl/directory/304/campaign-management/software) ## Alternatieven 1. [DonorPerfect](https://www.getapp.nl/software/91736/donorperfect-fundraising-software) — 4.5/5 (1471 reviews) 2. [Donorbox](https://www.getapp.nl/software/108833/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.getapp.nl/software/103573/bloomerang) — 4.7/5 (1287 reviews) 4. [DonorSnap](https://www.getapp.nl/software/103381/donorsnap) — 4.6/5 (414 reviews) 5. [Neon CRM](https://www.getapp.nl/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (620 reviews) ## Reviews ### "good" — 5.0/5 > **Alvin** | *18 juli 2019* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: blackbaud on its own as a CRM is pretty good > > **Minpunten**: any additional products from blackbaud may not be the best ----- ### "Blackbaud is a great quality, scalable solutions" — 4.0/5 > **ethan** | *15 maart 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: What I like most about Blackbaud is its built specifically for capturing and tracking data for non for profit agencies and allows you to see all of your data is a very secure envrionment > > **Minpunten**: I did not like the level of customer level support that was provided when requiring answers to technical questions, and the timliness of response was not always the grestest. ----- ### "Lackluster Customer Service, Limited Flexibility, and Expensive" — 3.0/5 > **Christopher** | *2 april 2019* | Religieuze instellingen | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: The software is extremely detailed and if the user is trained it takes much less manual implementation than other less expensive competitors. This software is offered on the desktop as well as a cloud-based version. There are many additional products offered with the CRM to offer a whole encompassing experience with little manual effort. > > **Minpunten**: Complex and not user friendly, difficult to teach new users, and for small non-profits too many options. > > To start, Blackbaud has terrible customer service. My organization has been with Blackbaud over two decades and when interacting with our Blackbaud financial representative I was not informed of this information. Blackbaud would require my organization lock into 3-year contracts at a time. Furthermore, my organization paid extra for this product called "Address Finder NXT" which is suppose to update the donor list for deceased donors. However, when performing my own experiment this product was not accurate. My organization did not renew a contract so Blackbuad auto-renewed my organization for another 3 years without our permission. As the new development coordinator I ended our 23-year relationship with Blackbaud for a more affordable customer-friendly Donor software company. For small non-profits I would not recommend Blackbaud. I would never recommend Blackbaud CRM to any organization. ----- ### "Powerful tool for the Right Organization\!" — 4.0/5 > **Adrienne** | *3 december 2019* | Management non-profit organisaties | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Blackbaud CRM is a robust system. Constituent profiles allow for you to collect a wealth of information about your constituents and use it to analyze, communicate, and solicit donations or sell your products. You can not only collect biographical information, you can also upload media, create action tracks (work flows), record giving history, etc. You can also add custom attributes for anything that is not out of the box. There is a lot of support available for blackbaud products and a knowledgeable support team dedicated to answering questions and troubleshooting. > > **Minpunten**: Software is a little clunky at times, you have to use it as it was intended or create workarounds to make things work. Software is pricey for a non-profit. Learning curve can be high for new users. When it comes to Membership, which is a big part of our business, the functionality is basic. > > Blackbaud CRM has given us a baseline for what to look for in a software. It has a lot of features and functionality that can be adapted for an organization. ----- ### "Blackbaud is great for non-profits\!" — 5.0/5 > **Chelsea** | *27 december 2018* | Musea en instituten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: I love that Blackbaud has many different software options. The non-profit I work for used Blackbaud's Raisers Edge software for many years and switched to Altru in 2012 as our CRM needs had increased/developed as our organization grew. I also am appreciative of the time and attention that Blackbaud employees provide when support or training is needed. > > **Minpunten**: Blackbaud's client base is largely owned by non-profit organizations. Non-profits aren't typically the kind that can spend thousands of dollars on software every month. However, Blackbaud's products are very costly. I would say they are worth the money, if it's affordable. But I do question their motives when it comes to cost, as they seem very high for who the products are for. > > Blackbaud has allowed our team to increase relationship with our patrons through the careful documentation of every interaction and helpful information regarding the constituent- including sales orders, event registrations, donations, prospect management, memberships, contact information, household/organization relationships, marketing communications, etc. We also utilize the training and support available through Blackbaud to ensure we are using their tools to their full potential. ----- Pagina: 1 / 3\ Volgende: [Volgende pagina](https://www.getapp.nl/software/91747/blackbaud-crm?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/91747/blackbaud-crm) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens