Looker

The option to pull a lot of data in an organized fashion.

This software RARELY works, it's completely glitchy. I use it, well, I attempt to use it, daily. But I continuously receive the No Date to Report message. It completely hinders my job as I need the data from the reporting. Seriously, it is glitchy every single day.

For your developers, the customer service is superior. They also do a great job reaching out to your primary users. With respect to frontend users, those using it for simpler data retrieval/review, their interface is rather easy to use and logical to work through. They do a lot to make the system as simple as possible. Only your BI developers and/or data engineering team can clutter the space.

If you decide to purchase the non-customized version, the color palette Looker uses is rather bland (More noticeable to executives and heavy users-most users will be fine with it though). The company's integrations are rather limited, but supposed to improve with Looker 5 (via the Action Hub). However, it seems that most integrations will require purchasing from third parties, instead of being a Looker hosted and "controlled" solution you purchase through them. That complicates the process.

Looker's user-friendly interface made it easy for us explore and use. It has good drag-and-drop features , which made it easy for us to create dashboards and reports. Looker's data modeling capabilities enabled us to create and manage data models that can be used across multiple data sources. This provided us a unified view of data and made it easy for us to analyze and explore. It has the ability to add custom visualizations and integrations. we also were able to share reports and dashboards with business users , making it easy to collaborate on data analysis and insights.

Looker's data source support is limited. We require significant training to fully utilize its features and functionalities. Its customization capabilities are limited compared to other BI platforms.