Eventbrite

Pluspunten

I used Eventbrite a couple of times when booking events for myself or colleagues. It was simple, easy, had the information I was looking for where I expected it to be and all (comprehensive) steps that led me through researching the event (MTP Hamburg) to choosing what I specifically wanted to finalizing booking completely without any hassle. A while later I had to organize an Event myself and remembered my positive experience as a user, which I wanted to provide to attendees of my event as well. It was then, that I realized how much this has to do with the way you setup an event from inside Eventbrite. There is a verry good guide for setting up events and a step by step tour for beginners. There also are recommendations about what to do when and what information might be expected by potential attendees. I liked the basic support which was included as a beginner. Also, there are areas where Eventbrite clearly draws a line regarding its functionalities and forwards you to connected third party services (as for example if you want super fancy badges or have more esoteric data mining procedures in mind regarding your attendees data). As a newbie to event management AND Eventbrite in particular I was also happy about the broad spectrum of FAQ and help videos. I was very happy to be supplied with a solution that provided me with high quality, easy to use features and was free to use for my non-profit event on top of it.

Minpunten

Speaking of FAQ and learning how to use Eventbrite it is true that there is a lot of material available online. Sadly there is also light and shadow to this. Some of the explanations I found online were clearly dated and others did either not cover the specifics of the topic I needed (recommendation / invitation based multi stepp application requests) or referred to things which had been changed in the past. Also the Options for the design and look of the Event Homepage were limited. These aren't necessarily bad things only. BEing forced to stay with a simple (but still beautiful) Layout as well as required to go with a simpler application process then I imagined in the end turned out to be good as it simplified things and allowed me to concentrate on matters more central to the event I was planning. It just needed some letting go first and willingness to do it differently than I first had imagined.

Pluspunten

EventBrite is a really special platform for planning all kinds of events, and for scheduling all kinds of activities. What I like the most in relation to this platform is that it has a really smart notification system, which is capable of sending notifications to the mobile phone of each employee, to inform them of any event that will be in progress, this helps a lot to keep up to date. day.

Minpunten

EventBrite is a really expensive platform compared to other platforms that have a much lower cost. Currently this is the only factor that I have criticized about this platform, because its prices do not help my company much to get a really fast ROI.

Pluspunten

EventBrite seems like it wouldn't stand out well, in a sea of other event apps. Yet here's the thing, when it comes to getting your tickets (not seats per se), this is the best app! From local plays, to wine-n-paints to film festivals, EventBrite make it all easy. Search for an event locally or in another state. Pay either with a card or several 3rd party options. Need a refund, they take care of it in the app.

Minpunten

There's a couple small little negatives that trip up the experience. It takes a few extra seconds to load up pages, searching doesn't always yield results. But that's about it!

Pluspunten

While I do not actually like anything about this software itself, I do like that, although with considerable difficulty, it enables me to book online for events. I simply wish that events would use different software in order to achieve the same end result of allowing booking online.

Minpunten

I find this software unwelcoming and overly complicated to achieve a seemingly simplistic task. It is even difficult to sign in, and I am rarely sure, even after receiving a confirmation e-mail if I have booked correctly. As a result, I regularly waste time calling the event venue the next day, if a number is provided, to check that all details have been accurately received, and often (not always, but more frequently than I regard as reasonable), despite having received a confirmation e-mail, had I not checked with the venue, I was not booked into the event, which for events with limited space is, of course, potentially especially problematic. As a culture writer, attending arts events is an important aspect of my job, and it is a great time waster and strain whenever an event is done entirely through Eventbrite, as I must check anything possible and still be nervous that I will have trouble attending a sometimes necessary event.

Pluspunten

Eventbrite delivers a world-class event registration landing pages and overall management. Their UI is incredibly easy to navigate and so straightforward to setup a page quickly. They also offer free events so you can use Eventbrite for free if you're not charging for tickets. They also have a great community forum for every city where people can search for Eventbrite events happening near them and also receive email updates on these local events.

Minpunten

Eventbrite's landing pages are pretty hard-coded where there isn't a ton of flexibility to the design and overall branding. The system also isn't designed that great for nonprofits. Often for nonprofit events, a donor may buy a ticket where part of their transaction is tax deductible but another part is not. Eventbrite doesn't have a field to capture the tax deductible amount per ticket, so the nonprofit has to manually go in and calculate that amount per ticket when they're generating tax summaries to send at the end of the year.