Over DaySmart Appointments
AppointmentPlus biedt software voor het plannen van afspraken voor bedrijven en instellingen van elke omvang, waaronder logistiek, detailhandel, gezondheidszorg, wellness, bankieren, financiën, automotive, massage, hoger onderwijs en vele anderen.
Het systeem is ontworpen om te schalen, dus of je organisatie nu 1 of 1000 locaties heeft, AppointmentPlus kan aan je behoeften voldoen. Het systeem is ook ontworpen om moeiteloos te kunnen worden geconfigureerd. Het kan dus worden aangepast aan de unieke planningsvereisten van vrijwel elk bedrijf.
AppointmentPlus is webgebaseerd, dus het is overal ter wereld 24 uur per dag toegankelijk. Zowel iOS- als Android-apps zijn gratis te gebruiken voor elke systeemgebruiker.
Afbeeldingen
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Beginprijs
Prijsopties
Functies
Integraties
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Prijs-kwaliteitverhouding
Klantenservice
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YouCanBook.me
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Reviews
Heb je DaySmart Appointments al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
5 Stars Plus
Beoordeeld op 29-3-2018
Pluspunten
We’ve been using AppointmentPlus for several years now. They had a glitch in a release about a year ago, but since then the system has been outstanding. They seem to really care about their clients and about continually improving their system. Every interaction we’ve had with customer service has been pleasant and fast. We are a very happy client.
Minpunten
As I noted, they had a release in early 2017 that caused some slowness in the system. But they fixed the issue quickly and ever since that time, the releases have been fine.
Antwoord van DaySmart Software
Robert, thank you for the review and the positive kudos! Yes, we did encounter an issue with a release about a year ago. And, as a result, we really focused on improving the software release process. As you noted, I’m happy to report that we’ve received excellent feedback on our releases since that time. Thank you for also spotlighting our customer service team as being pleasant and fast. We definitely strive to provide an exceptional customer service experience for our clients. We appreciate the excellent review!
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Best scheduler I've found
Beoordeeld op 5-6-2018
Pluspunten
We've had trouble finding the right scheduling system. We tested a number of them, but settled on AppointmentPlus. The main reason is that it has more configurability for our complex scheduling process. They had a trainer help us get it set up. That was free, which was pretty cool. Once it was up and going, we've had very few questions. It has been very reliable. We're happy customers.
The Good News:
-Configurable - lots of settings and rules
-Intuitive - easy to work with appointments and run reports
-Training - I thought it was great that we had a real person training us
Minpunten
Looks - the interface looks a little dated, but it works just fine. This is why I only gave 4 stars on features.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
ONE OF MY BIGGEST MISTAKES
Beoordeeld op 8-5-2019
very dissatisfied, I'm in a tough spot as we cannot just cancel our service & move on. I now have...
very dissatisfied, I'm in a tough spot as we cannot just cancel our service & move on. I now have to look for another company and transition away from this platform as they impact to our business is too much to continue this relationship.
Pluspunten
I liked everything they told me the software would do, the customization, the sync with outlook. the email notifications
Minpunten
during the sales call it appeared they would provide much of the functionality we needed for scheduled our internal appointments. However, piece by piece they started to chip away at the functionality that the software could provide. Outlook integrations didn't work, Customization was limited due to how the account was setup just to name a few. They apologized...
Fine, we found a work around of all those misses.
Now we find that often they are outages, software problems & they customer service is less than helpful. 99% of the time, they advise they need to submit a ticket. Only one rep has every attempted any trouble shooting when i have called. Many of my ticket go unanswered for day or weeks.
I have an open ticket with them for over 6 weeks now. I have 11 locations & 2 of my locations cannot have appointments scheduled.
I've called serval time & just get the run around for 6 weeks... Today i called because the tool is malfunctioning again. and without doing any research i get an almost immediate, "oh, this is a known issue..." ok when will it be fixed I ask. "we do not know, we're working on it."
I have submitted 18 trouble tickets in 6 months. 3 a month. More than half of those tickets I was told these are issues that maybe fixed with future updates.
Antwoord van DaySmart Software
Hi Anthony. It would be an understatement to say that it was painful to read your review. You sound very frustrated. We failed you and I apologize for that. Thank you for taking the time to post a review. I appreciate it.
- Sector: Werving en selectie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Could Not Be Happier
Beoordeeld op 30-3-2018
Pluspunten
The AppointmentPlus system has been a welcomed addition to our busy office. We use it for job candidate screening call scheduling. It has saved me countless hours of having to go back and forth in trying to find a time to schedule.
The system is well-designed and easy to use. I also like the automated email reminders I get. Overall, I couldn’t be happier with the system.
Minpunten
I can’t really think of any cons. Customer service is outstanding and the system exceeds our expectations
Antwoord van DaySmart Software
Jennifer, we appreciate the 5-star review! Yes, having to go back-and-forth in trying to find a date and time that works is a big time-waster. I’m happy to hear that AppointmentPlus has solved this problem for your organization. It makes us happy that you couldn’t be happier!
- Sector: Schoolleiding
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great Way to Keep Track of Students
Beoordeeld op 25-10-2018
Pluspunten
Used this software in our tutoring department at college, it was a great software that all the tutors could use to make appointments for students, it allowed us to filter tutors available by time and subject making it easy to find the best time and tutor for the students needs.
Minpunten
It was often a little difficult to combine appointments during the same hour time slot.
Antwoord van DaySmart Software
Thank you for the positive review! I see that you use AppointmentPlus for tutoring appointments. We work with both small tutoring companies and with some of the largest universities in the world. I'm happy that you like the flexibility that AppointmentPlus offers with regard to tutor schedules, subjects and student tracking!
DaySmart Appointments - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over DaySmart Appointments.V. Welke prijsmodellen heeft DaySmart Appointments te bieden?
DaySmart Appointments kent de volgende prijsmodellen:
- Vanaf: US$ 49,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van DaySmart Appointments?
DaySmart Appointments heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door DaySmart Appointments ondersteund?
DaySmart Appointments ondersteunt de volgende talen:
Engels, Frans, Spaans
V. Biedt DaySmart Appointments ondersteuning voor mobiele apparaten?
DaySmart Appointments ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan DaySmart Appointments worden geïntegreerd?
DaySmart Appointments kan worden geïntegreerd met de volgende toepassingen:
Birdeye, Hatch, KCare, LeadsBridge, iContact
V. Welke mate van ondersteuning heeft DaySmart Appointments te bieden?
DaySmart Appointments biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor DaySmart Appointments.
