Over DaySmart Appointments
AppointmentPlus biedt software voor het plannen van afspraken voor bedrijven en instellingen van elke omvang, waaronder logistiek, detailhandel, gezondheidszorg, wellness, bankieren, financiën, automotive, massage, hoger onderwijs en vele anderen.
Het systeem is ontworpen om te schalen, dus of je organisatie nu 1 of 1000 locaties heeft, AppointmentPlus kan aan je behoeften voldoen. Het systeem is ook ontworpen om moeiteloos te kunnen worden geconfigureerd. Het kan dus worden aangepast aan de unieke planningsvereisten van vrijwel elk bedrijf.
AppointmentPlus is webgebaseerd, dus het is overal ter wereld 24 uur per dag toegankelijk. Zowel iOS- als Android-apps zijn gratis te gebruiken voor elke systeemgebruiker.
Afbeeldingen
Twijfels over DaySmart Appointments?
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DaySmart Appointments
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
Jotform
Calendly
Marketing 360
Vagaro
Reviews
Heb je DaySmart Appointments al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Computersoftware
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
5 Stars Plus
Beoordeeld op 29-3-2018
Pluspunten
We’ve been using AppointmentPlus for several years now. They had a glitch in a release about a year ago, but since then the system has been outstanding. They seem to really care about their clients and about continually improving their system. Every interaction we’ve had with customer service has been pleasant and fast. We are a very happy client.
Minpunten
As I noted, they had a release in early 2017 that caused some slowness in the system. But they fixed the issue quickly and ever since that time, the releases have been fine.
Antwoord van DaySmart Software
Robert, thank you for the review and the positive kudos! Yes, we did encounter an issue with a release about a year ago. And, as a result, we really focused on improving the software release process. As you noted, I’m happy to report that we’ve received excellent feedback on our releases since that time. Thank you for also spotlighting our customer service team as being pleasant and fast. We definitely strive to provide an exceptional customer service experience for our clients. We appreciate the excellent review!
- Sector: Schoolleiding
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Gets the job done most of the time
Beoordeeld op 24-4-2020
AppointmentPlus has helped prevent us from accidentally overbooking students (there were times...
AppointmentPlus has helped prevent us from accidentally overbooking students (there were times where we had a waiting period of 45 minutes for a 1 hour session) and definitively figure out where we had more openings so we could optimize our space and time. With enough time and effort (and the help of their support team), we have integrated the scheduling system into our daily routines.
We’ve spent a lot of time in this system and there’s still a lot of things they can improve, but at the end of the day, Appointmentplus helps us with scheduling.
Pluspunten
Customer support has been really responsive. [SENSITIVE CONTENT HIDDEN] helped us quite a bit in figuring out optimal setups specific to our needs. When we ran into issues, they were able to help dive into details with us in order to help find the root cause and escalate issues when necessary. If there was something they couldn’t fix immediately, they explained what was needed in order to fix the issue and kept us up to date on what they could tell us from the development team. [SENSITIVE CONTENT HIDDEN], who started helping us out later, provides a sociable experience and helps make tech calls feel much more casual.
Minpunten
It took a lot of trial and error to figure out which settings to turn off/on to optimize for our center and we ran into many issues while creating/modifying hundreds of weekly recurring appointments. The recent updates to recurring appointments, however, have made the task easier, but still takes much time and effort to navigate through while avoiding issues.
Antwoord van DaySmart Software
Thanks for the review, Gordon. I can imagine the challenges involved in moving your tutoring online. We've received similar kudos on our helpfulness from the many Mathnasiums who have turned to us for scheduling.
You noted how the system helped you optimize your scheduling and eliminated overbooking. Those are key benefits from using the system.
Thanks for taking the time to give us a review!
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Been an admin for over 10 years
Beoordeeld op 9-5-2023
Been a user since 2010 and haven't looked back. Been very helpful with keeping appts for my clients.
Been a user since 2010 and haven't looked back. Been very helpful with keeping appts for my clients.
Pluspunten
Ease of use and helpful for customers accountability.
Minpunten
Cost going up. Wish cost could go down a bit.
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 0.0 /10
Clunky, difficult to use and no better featured than any other app
Beoordeeld op 1-3-2018
Pluspunten
This should really be a simply must have these days but many don't so I guess it's worth mentioning. The security is locked down per user so each normal user can only see their own clients - this is important in confidential organisations.
Minpunten
All aspects of the UI is counter-intuitive so hard to learn to use and hard to use once you've learned.
It takes about three clicks (or swipes / touches) in a number of different popup boxes to perform a single action, for example cancelling an appointment. Many popup boxes are not resize-friendly either and when trying to (for example) cancel an appointment, each successive box pops up in an unlikely part of your screen, miles away from where its parent box was so if you have a big screen you're left wondering why it doesn't seem to have done anything.
Recurring appointment maintenance is almost entirely separate from single appointment maintenance so you have to go to an entirely different area in the app to manage repeating appointments. Most other systems smoothly integrate recurring with single appointment management in the creation, modification and deletion of any appointment.
Screen refreshes are woefully slow and there are too many of them. Accessing from London via a 75Mb fibre link it takes up to 5 seconds for a page to refresh and every time you cancel / change / add an appointment, the screen refreshes.
The app claims to be mobile friendly. If mobile friendly means the identical desktop site is shrunk to an infinitesimal version of itself so it fits on a mobile device screen then perhaps it is. But it isn't. :-)
By and large, I think compared to full slate and google calendar (at least) it's unacceptably unusable.
Antwoord van DaySmart Software
It was painful to read this review from a former client. Clearly they were not happy with our system. Some of what they noted is true. We did move to a three-step process for booking an appointment (select customer, enter appointment information, confirm appointment). Even though this user did not like the change, many of our other clients welcomed the change.
With regard to the system being hard to use, it does indeed have a lot of features. However, most clients report that it's easy to use once you get used to it.
There were a number of other issues noted by this user. Some are definitely valid concerns, and we've listened. We've made many improvements to the software and are super-excited about how these changes are helping our clients to even better streamline their operations.
We're jazzed about even more features and tools we'll be releasing soon.
- Sector: Schoolleiding
- Bedrijfsgrootte: 5.001-10.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
DaySmart/Appt plus
Beoordeeld op 2-5-2023
Pluspunten
Parents are able to easily make appts. Technicians can find and print their own appts.
Minpunten
Lack of printing the entire calendar for the day/week.
DaySmart Appointments - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over DaySmart Appointments.V. Welke prijsmodellen heeft DaySmart Appointments te bieden?
DaySmart Appointments kent de volgende prijsmodellen:
- Vanaf: US$ 49,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van DaySmart Appointments?
DaySmart Appointments heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door DaySmart Appointments ondersteund?
DaySmart Appointments ondersteunt de volgende talen:
Engels, Frans, Spaans
V. Biedt DaySmart Appointments ondersteuning voor mobiele apparaten?
DaySmart Appointments ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan DaySmart Appointments worden geïntegreerd?
DaySmart Appointments kan worden geïntegreerd met de volgende toepassingen:
Birdeye, Hatch, KCare, LeadsBridge, iContact
V. Welke mate van ondersteuning heeft DaySmart Appointments te bieden?
DaySmart Appointments biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor DaySmart Appointments.
