DaySmart Appointments

We use this product daily to schedule our clients across 8 providers. It allows us to separate out each provider's availability, mark changes with different colors, create reports to show reasons for appointment cancellations, all while allowing each provider to access their own schedule anytime and having the office staff oversee all 8. We can see all open appointments on any given day, or all open appointments for a specific provider by the week. We use this calendar scheduling platform separate from other office software, but it is simple to keep the window open in Chrome and open it to make client appointments.

Really nothing that we don't like about the program after using it for several years. We went to this from paper schedule book and haven't looked back.

While the obvious scheduling features are essential, the thing I liked best was the record keeping. I am easily able to look back and see the appointment history of each individual client. All kept, missed and cancelled appointments are captured. Since I had a support staff who collaborated with me in scheduling and rescheduling, the notes that can be attached to each entry allow for clear understanding of where I stand with each client.

The mobile app was my least favorite feature. In fairness, it has been many months since I have last looked at it and newer updates might have made it more desirable. My feeling was that, even on my phone, I was better off accessing AppointmentPlus via a web browser.

Ease of use and adaptability! There is a lot to this software, but we only use it for a very specific reason and it is very adaptable for what we need it for. It is very easy to use...anybody can log on and just intuitively pick it up and run with it...seriously!

The reporting function gets a little confusing, probably because there are so many options to choose from.