Rocket Matter
Rocket Matter
Over Rocket Matter
Rocket Matter is het toonaangevende platform voor het beheer van juridische praktijken waarmee advocatenkantoren zaken snel kunnen organiseren, meer tijd kunnen vastleggen, de efficiëntie van facturering kunnen verbeteren, prestaties kunnen meten en een betere klantenservice kunnen bieden. Klanten hebben gemeld dat na het gebruik van Rocket Matter - het eerste cloudgebaseerde product in zijn soort - hun inkomsten drastisch zijn gestegen dankzij het feit dat het de eenvoudigste en krachtigste tijd- en factureringssoftware in de sector heeft.
Rocket Matter heeft ook een krachtigere integratie met Office 365 en QuickBooks Online dan andere online software voor het beheer van juridische praktijken. Het integreert ook met QuickBooks Online, Evernote, ScanSnap Cloud, Ruby Receptionists, Box, Dropbox, LexCharge en vele andere vaak gebruikte toepassingen.
Kortom: Rocket Matter helpt advocatenkantoren meer geld te verdienen en maakt het leven van advocaten daadwerkelijk een stuk eenvoudiger. Met een in de VS gevestigde klantenservice die meerdere prijzen heeft gewonnen, is het geen verrassing dat duizenden advocatenkantoren zweren bij Rocket Matter. Zoals Carmelous G. Aloupas, Esq. van Aloupas Law in Virginia zei: "Ik heb veel oplossingen voor het beheer van juridische praktijken gebruikt, zoals PC Law, Abacus en Clio, maar Rocket Matter overtreft ze allemaal. Het is het meest gebruiksvriendelijk, de klantenservice is uitstekend en het is zeer betaalbaar."
Afbeeldingen
Twijfels over Rocket Matter?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
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CARET Legal
Reviews
Heb je Rocket Matter al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Rechtspraktijk
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great tool. Better than competitors.
Beoordeeld op 26-3-2019
Pluspunten
The interface is super clean and is far less overwhelming than Clio.
Minpunten
There are only a few integrations currently, but they are the important ones.
- Sector: Rechtspraktijk
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great for a small law firm
Beoordeeld op 19-8-2020
I've loved using this product, it's simple and keeps my firm organized.
I've loved using this product, it's simple and keeps my firm organized.
Pluspunten
Many features with Rocket Matter are similar to other software out there. I've sat through a lot of tutorials while considering making a switch, no reason in particular, just wanted to know if there was something better available. I will say the one thing I love about this product is it is very user friendly. Functions and features are consistently being added to make daily tasks easier. Our firm practices both criminal defense and plaintiff's work, the software works well for both. Tracking time, billing, calendaring, assigning tasks, everything is basically accessible anywhere you are in the system. I also love the layout, being able to customize, the drop-down feature helps keep me organized and the page clean. Customer service is also great, any issue I've ever had has been courteously addressed and followed up on.
Minpunten
I wish there was a way to track who put something in at what time, and if it was deleted or edited, who and at what time that happened. Would also love more integration with case law sites or software and possibly a way to save said case law to certain matters for easy access in the future. File storage seemed to be the main issue I noticed while looking into other products, however, for the price of Rocket Matter, what is offered is understandable.
- Sector: Rechtspraktijk
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Poor performing software. Poor customer support!!
Beoordeeld op 6-5-2021
Very poor.
Very poor.
Pluspunten
The software is user friendly and easy to navigate.
Minpunten
Constant problems with slow service. Accounting feature does not integrate well with QUICKBOOKS. Reports functions are limited. Company lags behind on Ad In integration with Microsoft Products. We had serious issues for over one month while RM engineering was “investigating” the problem. Our assigned customer service representative was rude and refused to take any responsibility on behalf of RM. we have moved to a monthly plan and will change platforms. RM looks great on the surface, but once you begin using same, you will find it is inefficient, clunky and not at all robust.
Antwoord van ProfitSolv
Thank you for taking the time to share your thoughts about Rocket Matter. We are sorry to hear that you have experienced frustration with our product and our customer service team. We pride ourselves on offering exemplary customer service and are always looking for ways to better our customers' experiences. We would love to regain your trust in our product and our team and would appreciate the chance to make things right! Seeing as though you have chosen to remain anonymous, we can only hope that you reach out to us at [email protected].
Thanks!
The Rocket Matter Team
- Sector: Juridische dienstverlening
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Rocketmatter for Legal professionals
Beoordeeld op 8-4-2021
Overall, my experience with Rocket Matter has been very successful in navigating through the...
Overall, my experience with Rocket Matter has been very successful in navigating through the website and it is pretty self explanatory which helps when training new employees comes up.
Pluspunten
The ease in using this software makes working to track time spent on cases flawless.
Minpunten
I least like that you have to manually input custom billing rates. I think an option to select a handful of cases to all set billing until we need to adjust cases due to increased or decreased billing per hour.
- Sector: Juridische dienstverlening
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Rocket Matter is everything you need. And it is Great!
Beoordeeld op 14-7-2016
Rocket Matters (RM) is everything you need for your law office and most other practices. My...
Rocket Matters (RM) is everything you need for your law office and most other practices. My company has been using it since around January 2013 and we are very happy with it. Before I have used ProLaw, Clio, and Abacuslaw but RM blows the others out of the water.
Pluspunten
You can upload documents to every matter/case you have.
You can put in transactions. This is specially useful so that any user can see what has been happening in the case. It is also very easy to read unlike ProLaw/Abacuslaw. The system feels clean and clutter free.
The system is very easy to use. Adding documents/notes/transactions/billing is very useful.
We love that we are able to add tags to matters. Very often you have case numbers, family members that are a part of the case but the name of the case is in someone else's name. Without these it is very difficult to match some correspondences to their cases.
There is a build in time you can use to assist you with billing for what you are doing.
RM is very easy to teach to new staff. Most things are self explanatory.
Minpunten
Very few.
Sometimes when they redesign the system it can take some getting used to. But this is true of every program out there. And even then they give you over 30 days were you can try the new design and still go back to the old one if you have trouble with it.
Sometimes the system can be slow. However this can be a combination of the computer and internet speed.
Sometimes you can't duplicate case names. Which makes sense in a way since you don't want to confuse it with another case and make an error, but too often client's have the same name.
Rocket Matter - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Rocket Matter.V. Welke prijsmodellen heeft Rocket Matter te bieden?
Rocket Matter kent de volgende prijsmodellen:
- Vanaf: US$ 49,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Beschikbaar
V. Wat zijn de typische gebruikers van Rocket Matter?
Rocket Matter heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Rocket Matter ondersteund?
Rocket Matter ondersteunt de volgende talen:
Engels
V. Biedt Rocket Matter ondersteuning voor mobiele apparaten?
Rocket Matter ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Rocket Matter worden geïntegreerd?
Rocket Matter kan worden geïntegreerd met de volgende toepassingen:
Birdeye, Box, Dropbox Business, Evernote Teams, Gmail, Google Calendar, Kenect, LawToolBox, Lawmatics, Microsoft Outlook, Microsoft Word, NetDocuments, QuickBooks Online Advanced, Ruby Receptionists, Smith.ai, Tracers, Woodpecker
V. Welke mate van ondersteuning heeft Rocket Matter te bieden?
Rocket Matter biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten
Gerelateerde categorieën
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