Verizon Connect

Uitlezen tachograaf en track en Trace voor Facturatie

Kregen de track en Trace niet geïnstalleerd en om dan contract stop te zetten na 2 maanden nog niet gelukt, problemen worden opzij geschoven telkens naar iemand anders.
Met een niet geïnstalleerde installatie toch factuur opsturen en deze was dan nog een andere prijs dan eerst was afgesproken

The interface is very functional. We now have 8 vehicles on GPS at all times, in our business many times you'll need to drop everything and find help. The GPS allows us to our closet tech in the area. The Geofences also allow us to see how often we visit our favorite vendors which has provided essential info on our decision to begin stocking inventory.

The alerts are pretty unclear when there is an incident. Our drivers tend to give a bit on push back on their weekly driving score. If there was a bit of definition behind "hard braking or "quick starts" I think that would go a long way.

THE COST AND THE FACT THAT INSTALLATION WAS INCLUDED.

SOMETIMES THE REPORTS ARE DIFFICULT TO PULL CORRECT INFORMATION

there is nothing i like about verizon connect

account manager changes weekly. gps units do not function properly show trucks in tow when they are not shows trucks are running when they are not. I have spent countless hours troubleshooting they are sending out new units for defective ones they never arrive call in again they want me to troubleshoot again. the only thing this company is good at is charging you for services that do not work.

It was very easy to install, and the interface was simple.

The customer service was insane, we used the service for 4 years and it worked fine but we eventually didn't need it anymore. So we cancelled the service by email at 3 times over the next two years, and followed up by phone each time. In every occasion the customer service assured us that the service was cancelled however the following year they would retroactively try to bill us for it and we would start all over. Thankfully we had pre-paid for the first 4 years so they could not continue to bill us during that time, at this point we still don't have confirmation of cancellation after our latest email and phone conversations. They seem like a time-share salesman when trying to cancel, I would avoid this company like the plague.