NetSuite - Overzicht

Wat is NetSuite?

NetSuite is 's werelds toonaangevende cloudgebaseerde softwarepakket voor bedrijfsvoering dat speciaal is ontworpen voor de behoeften van snelgroeiende en middelgrote bedrijven. NetSuite helpt bij het automatiseren van bedrijfsactiviteiten, het stroomlijnen van processen, het verlagen van IT-kosten en complexiteit en het verbeteren van realtime overzicht in het hele bedrijf door één complete webgebaseerde software-oplossing voor alle cruciale bedrijfsprocessen. Dit omvat boekhouding/enterprise resource planning (ERP), voorraadbeheer, klantrelatiebeheer (CRM), professional services automation (PSA) en e-commerce.

NetSuite is 's werelds meest gebruikte cloudgebaseerde ERP-oplossing, die wordt gebruikt door meer dan 40.000 organisaties in meer dan 160 landen. NetSuite ERP biedt een moderne, schaalbare oplossing waarmee je alle belangrijke backoffice-activiteiten en financiële bedrijfsprocessen in de cloud kunt uitvoeren. Van uitgebreide mogelijkheden voor financieel beheer, inclusief geavanceerde oplossingen voor omzetbeheer en facturering, tot oplossingen voor het beheer van voorraad, supply chain en magazijn, biedt NetSuite bedrijven van elke omvang, in alle sectoren en in alle delen van de wereld de mogelijkheid om innovatie en groei te ontketenen. Ingebouwde business intelligence met realtime rapportage en analyse voorziet organisaties van één enkele versie van de waarheid en stimuleert een betere, snellere besluitvorming.

De oplossing van NetSuite voor financieel beheer wordt gebruikt door duizenden organisaties in verschillende sectoren om hun boekhoudkundige behoeften te beheren. Deze software versnelt de financiële afsluiting, levert een krachtig kostenbeheer, biedt gestroomlijnd en controleerbaar opbrengstbeheer en garandeert een volledig realtime inzicht in de financiële prestaties van het bedrijf.

NetSuite - Overzicht

Prijzen

Vanaf
US$ 499,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

NetSuite - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Australië, China en nog 5 andere, India, Japan, Duitsland, Brazilië, Mexico
Ondersteunde talen
Chinees (Vereenvoudigd), Chinees (Traditioneel), Tjechisch, Deens, Nederlands en nog 15 andere, Engels, Frans, Duits, Indonesisch, Italiaans, Japans, Koreaans, Pools, Portugees, Russisch, Spaans, Zweeds, Turks, Taiwanees, Thai

Media

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NetSuite video Schermopname van NetSuite: Role-based KPIs and Dashboards: CFO Schermopname van NetSuite: Access your business from anywhere, at any time Schermopname van NetSuite: Role-based KPIs and Dashboards: Controller Schermopname van NetSuite: Optimized for mobile viewing Schermopname van NetSuite: Role-based KPIs and Dashboards: Inventory Manager

NetSuite reviews

NetSuite reviews

Totaalscore
4,1
/
5
Uitstekend
272

Zeer goed
298

Gemiddeld
101

Slecht
15

Erg slecht
21

Prijs-kwaliteitverhouding
3,7
Functies
4,1
Gebruiksgemak
3,8
Klantenondersteuning
3,6
81% heeft deze app aanbevolen
Aaron O.

Controller at Non-Profit Legal Service Provider

We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.


Vertalen met Google
Mariana V.

Pros and Cons - Don't fall for their sale pitch

- The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays.

-The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team.

- They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver.

- Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.


Vertalen met Google
Kathy S.

Netsuite Experience - It's nice to have all your info in one place

Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.


Vertalen met Google
Arthur H.

Extremely robust and customizable, yet archaic, poor interface, and too expensive.


Vertalen met Google
Joy G.

Powerful program with quirks

Before NetSuite, we were split between separate programs, NetSuite allowed us to do all business in one program - customer service, order processing, inventory, purchasing, shipping, accounting. It is able to integrate with many other programs, allowing for (mostly) seamless order sync'ing and live inventory levels. Essential with a company selling wholesale, retail and a direct to consumer website.


Vertalen met Google
Aaron O.
Sector: Juridische dienstverlening
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Controller at Non-Profit Legal Service Provider

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 7-12-2018
Bron van de reviewer: Capterra

We have used NetSuite for two years now. The Software saves us lots of time and makes our job easier.

Pluspunten

User friendly software!!! Great for custom reporting and searches, able to import payroll in a few minutes, drill down feature, web-based you can use anywhere and open multiple windows at the same time. The ability to scan in AP backup which saves space and time on billing and audits, recent activity allows you to find what you did last quickly, dashboard can be customized to specific users - shows key performance indicators such as bank balances, sales & expense versus other periods. There are workflows to automate task such as vendor approvals, customer service and all NetSuite employees are very friendly and extremely helpful. Also being a non-profit, NetSuite employees volunteer their time with through Pro Bono projects - we have used this three times with great results.

Minpunten

Any hurdles or issues that i have had were solved by reaching out to NetSuite. One year I was having difficulty printing 1099's but customer service helped get me on track.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Mariana V.
Sector: Biotechnologie
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands

Pros and Cons - Don't fall for their sale pitch

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 23-6-2020
Bron van de reviewer: Capterra

- The implementation has been extremely frustrating and disappointing. The sales team pushes for a sale that does not include all the client's needs, resulting in the need for change orders which causes delays.

-The implementation team is friendly and proactive but inexperienced/ with little supervision - I can tell they are working hard to find solutions for me, but they seem to be scrambling to figure things out without proper help/ and experienced person in the team.

- They have a tendency to promise things they are not able to deliver - for example, they sold me a 3-way match solution that they were not able to deliver it. Their excuse is that it wasn't working because of the partial receipt feature we need. Still, to me it is a very serious issue if they are selling things they can't deliver.

- Lastly, as it relates to reviews that you can't customize NetSuites, the truth is, you might be able to, but it will most likely be out of your scope. Although the change order may not be extremely pricey, the delays on the project may be extensive. And I'm not talking about 'unique customization' - I would think blanket POs/ partial receipts, 3-way match would be included in the original sales of a client that made extremely clear that the Procure to Pay module was the most important module to them.

Pluspunten

- The software allows for some visual customization of the home page based on each role that is easy to do without the help of a programmer. For example, customize the views for each roles, set up alerts, etc.
- The search bar within the software works extremely well, which makes it easier to navigate;
- The use of the software is intuitive and easy to follow/ learn;
- The SuiteAnswers articles are very helpful in answering questions/ showing how to do anything one may need in the system.

Minpunten

Before selecting this software, I read several reviews saying the biggest issue was the how difficult it was to customize the software. Here are some actual examples:

1. If you want a new field (which they call segment) to be tracked for reporting purposes, you need to create a costume segment, which wont be part of the basic product the sales team sells to you. Also, just found out that it can not created as a mandatory field.

2. All NetSuite modules are standard/ out of the box. Even though we emphasized that Procure to Pay was the absolutely most important module to us, the sales team pushed the basic procure to pay module, which did not include Blanket POs or 3-way match. The thing is the sales team pushes the basic solutions to close the sale, but then later you are stuck having to process change orders, which although are not very expensive, each take about 2 weeks to process, delaying the project.

3. After delaying our project to include 3-way match and blanket POs (2-week delay), the implementation issues begun. It turns out that the 3-way match that they sold to us does NOT work. What the system was able to do is a 2-way match. Also, the system does not allow for an approval flow for releases of blanked POs. Lastly, the costume segment can not be a mandatory field as it doesn't work on blanket PO releases.

In Summary - The sales team will push their most simple out of the box version, upgrades result in delays.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 6.0/10

Kathy S.
Sector: Detailhandel
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands

Netsuite Experience - It's nice to have all your info in one place

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 26-8-2019
Bron van de reviewer: Capterra

Overall, I do like Netsuite. There are moments that it is frustrating, but I love that we have most of our information in 1 system. It makes it so much easier when you have multiple stores and websites. We have had some features we have added on through other vendors, but for the most part, our employees can find what they need by looking in our Netsuite system, without having to look in multiple products. That convenience is worth a lot to me.

Pluspunten

I like that everything is in one location. We aren't having to export all of our inventory to a separate system, in order to have a website. It makes it so much easier for all of our employees, rather that having to log into multiple systems, to get real time information about inventory, orders, etc.

Minpunten

The product that we use for our website, SiteBuilder, is really in need of updates. My understanding, is that a lot of customers are still using this, but it is considered "deprecated", so it no longer gets updates. The problem is, that the other website platforms that you can upgrade to within Netsuite, are very difficult to customize. We have been told that the new "midrange product", really can't be customized at all. Suite Commerce Advanced, the top level product, would solve some of the issues we have with SiteBuilder, however, it is EXTREMELY expensive. Just the implementation costs are huge, but everyone we talked to when considering switching to the product, said that there isn't a real upgrade path. As new versions come out, you really have to re-implement your website. Since it is supposedly difficult to modify on your own, that means more implementation costs as new versions come out. Because of this, we have opted to stay with SiteBuilder, and work with 3rd party vendors, to try to get us some of the features that SiteBuilder is lacking. Although we do run into issues, overall, this has been working for us, and allowing us to keep everything in one system, which is very important to us.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 6.0/10

Arthur H.
Sector: Groothandel
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Extremely robust and customizable, yet archaic, poor interface, and too expensive.

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 6-6-2020
Bron van de reviewer: SoftwareAdvice

Pluspunten

The ability to customize just about anything your organization wants is rewarding. And if you are willing to spend, you can have your system fit your business processes like a glove. Integration apps, along with native functionality of workflows can put your business in a “semi-autopilot mode.” Practically limitless reporting capabilities. You can manage almost every aspect of the your organization while enforcing internal controls and monitoring employees with full visibility. I would recommend for enterprises with no less than 8M in sales and with at least 8 or more users to leverage the full functionality of this role-based system. Netsuite is built to fit the needs of each role within your organization, from the sales rep and warehouse manager to the A/R clerk and controller.

Minpunten

Nasty corporate culture. No accountability for system issues, error, or outages. Sneaky contracts that will hook you with discounts and raise fees exorbitantly after your are stuck with your data and huge conversion costs. Nightmarish implementation that Netsuite outsources to foreign “professional” services that know pretty much the same as you would do from the get go. They barely speak English—incorrect setup caused us much lost revenues and frustrated, burned-out employees. Never believe Netsuite reps who say implementation can be done in 3 months. Be prepared to spend a hundreds of hours to understand the software - it is not always intuitive. Plan comprehensive employee training. You will most likelly need a full time administrator to support users due to the high learning curve. As a retail and distribution company that grew out of Quick Books Desktop, Netsuite was apparently the the next solution. Although I still believe the software has much to offer, user interface is about 10 years behind time. My dream is that super user-friendly QuickBooks Online launches an Enterprise version one day.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 6.0/10

Joy G.
Sector: Kleding en mode
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands

Powerful program with quirks

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 13-9-2019
Bron van de reviewer: Capterra

Before NetSuite, we were split between separate programs, NetSuite allowed us to do all business in one program - customer service, order processing, inventory, purchasing, shipping, accounting. It is able to integrate with many other programs, allowing for (mostly) seamless order sync'ing and live inventory levels. Essential with a company selling wholesale, retail and a direct to consumer website.

Pluspunten

- great reporting and searching tools
- combines all company needs - customer records, transactions, accounting, inventory
- easy to integrate with most major programs
- highly customize-able
- easy to assign "roles" to employees to only access what they need in their positions
- mostly easy to use and informative help section

Minpunten

- searching and reporting can be tricky with label names differing
- expensive to start, maintain and update
- quirks that shouldn't be an issue - like applying credit memos to sales orders

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
7,6/10
Gebaseerd op 707 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van NetSuite

Prijzen van NetSuite

Vanaf
US$ 499,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
3,7/5
Gebaseerd op 707 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

NetSuite - Functies

NetSuite - Functies

API
Aanpasbare rapportage
Activiteiten volgen
Activiteitendashboard
Auditing
Audittrail
Automatische meldingen
Bewaking
Compliancebeheer
Documentbeheer
Documenten opslaan
Factureren
Gegevens importeren en exporteren
Integratie van derden
Rapportage en statistieken
Realtime gegevens
Realtime rapportage
Voorraad bijhouden
Voorraadbeheer
Workflowbeheer
Functies
4,1/5
Gebaseerd op 707 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

NetSuite - Veelgestelde vragen

NetSuite - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over NetSuite.

V. Welke prijsmodellen heeft NetSuite te bieden?

NetSuite kent de volgende prijsmodellen:

Vanaf: US$ 499,00/maand

Prijsmodel: Abonnement

Gratis proef: Niet beschikbaar

V. Wat zijn de voornaamste functies van NetSuite?

We hebben geen informatie over functies van NetSuite

V. Wat zijn de typische gebruikers van NetSuite?

NetSuite heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Middelgroot bedrijf

V. Welke talen worden door NetSuite ondersteund?

NetSuite ondersteunt de volgende talen:

Chinees (Vereenvoudigd), Chinees (Traditioneel), Tjechisch, Deens, Nederlands, Engels, Frans, Duits, Indonesisch, Italiaans, Japans, Koreaans, Pools, Portugees, Russisch, Spaans, Zweeds, Turks, Taiwanees, Thai

V. Welke prijsmodellen heeft NetSuite te bieden?

NetSuite kent de volgende prijsmodellen:

Abonnement

V. Biedt NetSuite ondersteuning voor mobiele apparaten?

NetSuite ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan NetSuite worden geïntegreerd?

NetSuite kan worden geïntegreerd met de volgende toepassingen:

BambooHR, Bill.com, Daptiv PPM, EasyEvent, InterWeave Quickbooks Integration, InterWeave Salesforce.com integration with Quickbooks, InterWeave Smart Payment Gateway, InterWeave SugarCRM integration with Quickbooks, InterWeave eMail Gateway, SnapLogic

V. Welke mate van ondersteuning heeft NetSuite te bieden?

NetSuite biedt de volgende ondersteuningsopties:

Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies, Veelgestelde vragen, Forum