Sisense

Sisense is an easy-to-use business intelligence and analytics software with a drag-and-drop interface, allowing users to create custom visualizations and reports without technical expertise. The software can handle large volumes of data from different sources, offering valuable insights for informed decision-making. Sisense also provides advanced analytics capabilities such as predictive analytics and machine learning to uncover hidden patterns in the data. Additionally, the software is scalable and backed by excellent customer support, making it suitable for businesses of all sizees.

Some potential drawbacks of Sisense, as noted by users, include its cost, a steep learning curve for advanced features, limited visualization options compared to other tools, and occasional technical issues. While Sisense's drag-and-drop interface is generally easy to use, some users have found that more advanced customization options can be challenging to master. However, Sisense does offer excellent customer support to help address any issues that may arise, and its powerful analytics capabilities and scalability make it a valuable tool for businesses of all sizes.

We really liked the fact that sisense is a "full-stack" BI tool so we could keep a separate reporting data store without having to pay extra fees for SQL licensing. We have a LOT of data since we work in healthcare, and paying SQL licensing fees to store an extra set of data would essentially double our reporting costs. There are many plugins available that you can use in combination to build a very flexible system.

One of the issues we ran into was becoming dependent on plugins and non-standard setup procedure to support our unique needs. As our system grew, it was difficult to find reliable support people to work with us on the Sisense side. The support team did not have the technical expertise I would expect for such a complicated product, so we ended up learning a lot on our own and solving our own problems.

The amount of data that can be uploaded to Sisense is incredibly large and at an amazing speed, speeding up processes and allowing our employees to get results and reports much faster than before using the tool. The architecture of the tool is very well crafted and has the API Rest option to gain access from outside without much trouble. Depending on its chip methodology the tool is usually faster than its competitors. The Sisense data collection and analysis system is one of the best tools you will find in the market, with a great adaptability to all processes and quite detailed management reports. Its cost is too high the truth, although its functionality is very good, we do not recommend it to small companies, its customer service department is always active and with quick and clear solutions.

Some instability can be noticed in some data cubes when they are a bit overloaded which visually does not look the best. Some problems also occur in the tool's accessories that are often used. Despite being a quite usable tool we still find that the costs are a bit high compared to the competition, we believe that the subscription plans should be reevaluated.

Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality.

The speed at which we constructed our original solution, and several solutions since, is outstanding. That speaks to the production functionality and performance, and the people at Sisense that have helped us along the way.

The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.