Act!

CRM & Marketing Automation together as one.

3,7 /5 (629 review) Schrijf een review!

Act! - Overzicht

Wat is Act!?

CRM and Marketing Automation together as one – Act! provides users with everything they need to market like a pro, turn leads into sales, and win raving fans for life. For over 30 years, Act! has been a pioneer in the small & midsized business software market and today offers the rich functionality, unparalleled flexibility, and exceptional value that enables a perfect fit for every customer.

Act! - Overzicht

Prijzen

Vanaf
£ 8,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Act! 365 : £ 8 / user / month
Act! CRM only : £ 28 / user / month
Act! Growth Suite : £ 59 / user / month


Act! - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Australië
Ondersteunde talen
Engels, Frans, Duits

Media

Welcome page
Opportunity list view with additional KPIs
Powerful Marketing Automation - Real-time Results
Act! Marketing Automation - Comprehensive Campaign Management
Pipeline Management View with Additional KPIs
Act! Marketing Automation Template Editor
Act! Marketing Automation - Visual Workflow Designer
Actionable Business Insights
Actionable Business Insights
Act!-video Schermopname van Act!: Welcome page Schermopname van Act!: Opportunity list view with additional KPIs Schermopname van Act!: Powerful Marketing Automation - Real-time Results Schermopname van Act!: Act! Marketing Automation - Comprehensive Campaign Management Schermopname van Act!: Pipeline Management View with Additional KPIs Schermopname van Act!: Act! Marketing Automation Template Editor Schermopname van Act!: Act! Marketing Automation - Visual Workflow Designer Schermopname van Act!: Actionable Business Insights Schermopname van Act!: Actionable Business Insights

Act! reviews

Act! reviews

Totaalscore
3,7
/
5
Uitstekend
237

Zeer goed
180

Gemiddeld
92

Slecht
55

Erg slecht
65

Prijs-kwaliteitverhouding
3,8
Functies
3,7
Gebruiksgemak
3,7
Klantenondersteuning
3,4
66% heeft deze app aanbevolen
Thomas O.

Love the ease of use for both entering data and retrieving info

I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.


Vertalen met Google
Paul B.

A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom


Vertalen met Google
Kathryn S.

I have used this software sice ACT4

Its a Like hate relationship. I use to call it LOVE hate. Its just a LIKE now.


Vertalen met Google
Bud M.

22 year plus customer Sage / Act

Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.


Vertalen met Google
Cindy T.

This is a great place to start


Vertalen met Google
Thomas O.
Sector: Farmaceutica
Bedrijfsgrootte: 11-50 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Love the ease of use for both entering data and retrieving info

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 7-5-2018
Bron van de reviewer: Capterra

I use it to track my clients and prospects and I can tell anyone the last time I made contact, what that was - letter, Email, Phone Call, etc. and it allows me to connect important info to any of my clients, prospects, friends and family.

Pluspunten

The fact that I was able to use the product immediately with no instruction was a great pro. Entering data and retrieving info about a client is easy, and building history of calls, Email messages, letters in a record is great.

Minpunten

I am not happy with support as all they do is provide a fix when there is a problem, but not direction in how to build reports or use other functionality. I have had to fix the same problem with direction from their service group several times. If I ask for help with reports they tell me I need to find a consultant for that.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Paul B.
Sector: Fabricage van elektrische/elektronische producten
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

A GOOD STABLE BASE FOR CRM ... JUST WISH ENHANCING WAS A LITTLE EASIER

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 31-10-2019
Bron van de reviewer: Capterra

We need ACT, and it is the core of what we do. We would like to see ways that we can add depth and richness to a good platfrom

Pluspunten

I like the fact that a team of 5 can share effectively in real time, I like the ease of changing layouts and adding fields, and with Seamless the ablity to easily prdcue high quality documenation. It's link to outlook and ODBC is good and it is a stable, which being at the core of our business is a good thing

Minpunten

There are many things I think we could do to be more productive but can't, and we do see fields being changed or lost "by themselves". The web version was a poor version of the Pro, and we haven't been able to make it available when offline, which is a frustration.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 7.0/10

Kathryn S.
Sector: Consumentendiensten
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

I have used this software sice ACT4

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 16-8-2020
Bron van de reviewer: SoftwareAdvice

Its a Like hate relationship. I use to call it LOVE hate. Its just a LIKE now.

Pluspunten

The heritage base of this software is amazing. Its creators designed it to easily collect contact info was and is still unmatched. They thought of everything 20 years ago. They loved developing this software.
And Then ???

Minpunten

Every company that has owned ACT since Act 6 has treated it like an unwanted child. There is no pride attached to it. If it crashes support will get you and running. But if you run into a glitch in forms or something, your going to have to sail that ocean all alone

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 5.0/10

Bud M.
Sector: Financiële dienstverlening
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

22 year plus customer Sage / Act

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 16-4-2017
Bron van de reviewer: SoftwareAdvice

Years ago Act software helped me build a tremendous mortgage business. Out of that experience, I am reaching out to offer some effective criticism to enhance your product. Good luck! Feel free to contact me anytime.

Pluspunten

I was probably one of the first purchasers of Act. It is a great program that needs a company to put some serious thought behind making it work better. After shopping several other CRM software's I still think it is above the rest in both user friendly and functionality. You price for the product is more than fair (in fact, I think low) but the software runs like it is somebody's part time job.

Minpunten

Customer service is the worst. The guys in India are great and I have nothing bad to say about them but is there some reason I need to sit on a phone 45 minutes waiting to speak to the representative? Again I think Act could be the CRM leader but I don't see much improvement over the past few years. The principles of this company have sat back and let opportunities walk by not focusing on the customers needs. With all the apps and technologies available Act should have more to offer.When I purchase a product I do not expect to have to spend hours chasing down my answers through videos.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 3.0/10

Cindy T.
Sector: Financiële dienstverlening
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

This is a great place to start

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 25-7-2020
Bron van de reviewer: Capterra

Pluspunten

If you're new to using a CRM or want to keep things very simple, this system can't be beat for the money. It does all the basics with ease.

Minpunten

If you want to dig deeper and do email campaigns or capture custom information, this isn't the best system to use. When my company stopped supporting it, I began to have a lot of problems operating the system, and the ACT support team was not very helpful. I spent hours trying to use the system and then had to give us and switch to another one. This happened right after I renewed for another year, and they did not want to refund me.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
7,3/10
Gebaseerd op 629 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Act!

Prijzen van Act!

Vanaf
£ 8,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Act! 365 : £ 8 / user / month
Act! CRM only : £ 28 / user / month
Act! Growth Suite : £ 59 / user / month

Act! 365 : £ 8 / user / month
Act! CRM only : £ 28 / user / month
Act! Growth Suite : £ 59 / user / month

Prijs-kwaliteitverhouding
3,8/5
Gebaseerd op 629 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Act! - Functies

Act! - Functies

API
Aangepaste velden
Aanpasbare branding
Aanpasbare rapportage
Aanpasbare sjablonen
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
Contactenbeheer
Contactendatabase
E-mailintegratie
Elektronische betalingen
Enquêtes en feedback
Gegevens importeren en exporteren
Herinneringen
Integratie van derden
Integratie van sociale media
Kalenderbeheer
Klantendatabase
Rapportage en statistieken
Functies
3,7/5
Gebaseerd op 629 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Aanvullende informatie voor Act!

Aanvullende informatie voor Act!

Voornaamste functies van Act!

  • Opportunity management

Pluspunten

  • Rich Customer Management: Keep rich customer details, emails, documents, notes, history, activities, and more in one easy to find place—Act!—for a complete view of relationships across your team

  • Organisation : Act! keeps all your contact & customer details (history, notes, etc.) accessible at the same place to easily organise, prioritise and follow-up on prospection and sales activities.

  • Mobile app: Act! Companion, a mobile CRM app for iPhone®, iPad®, and Android™, keeps you connected to key Act! details from wherever you work

  • Powerful Marketing Automation: Optimize all the ways you and your team communicate with prospects and customers to maximize engagement and drive business growth with Act! Marketing Automation.

  • Dynamic Sales Pipeline Management: Manage opportunities using a simple, out-of the-box sales process or one configured to fit your company’s sales methodology. See a complete, visual representation of your sales pipeline to project revenue, adjust strategy, and quickly focus efforts.

  • Actionable Business Insights: See dynamic, visual snapshots of real-time metrics with interactive, graphical Act! Insight dashboards covering individual, team, and business performance. Monitor sales, marketing, and business health KPIs for smarter decision-making.

  • Custom tables: Unlock the full potential of Act! with Custom Tables! Manage detailed, industry-specific data like insurance policies, service contracts, mortgages, or projects with ease.

  • Popular Apps & Integrations: Connect with Microsoft® Outlook®, Slack™, QuickBooks® Online, Shopify, and hundreds of additional apps that extend the power and reach of Act! with Act! Connect. Get started with a few simple steps, then watch as Act! Connect automatically moves info between Act! and the apps of your choice.

  • Act! - Veelgestelde vragen

    Act! - Veelgestelde vragen

    Hieronder zie je enkele veelgestelde vragen over Act!.

    V. Welke prijsmodellen heeft Act! te bieden?

    Act! kent de volgende prijsmodellen:

    Vanaf: £ 8,00/maand

    Prijsmodel: Abonnement

    Gratis proef: Beschikbaar

    Act! 365 : £ 8 / user / month Act! CRM only : £ 28 / user / month Act! Growth Suite : £ 59 / user / month

    V. Wat zijn de voornaamste functies van Act!?

    Act! biedt de volgende functies:

    • Opportunity management

    V. Wat zijn de typische gebruikers van Act!?

    Act! heeft de volgende typische klanten:

    Klein bedrijf, Middelgroot bedrijf

    V. Welke talen worden door Act! ondersteund?

    Act! ondersteunt de volgende talen:

    Engels, Frans, Duits

    V. Welke prijsmodellen heeft Act! te bieden?

    Act! kent de volgende prijsmodellen:

    Abonnement

    V. Biedt Act! ondersteuning voor mobiele apparaten?

    Act! ondersteunt de volgende apparaten:

    Android, iPhone, iPad

    V. Met welke andere apps kan Act! worden geïntegreerd?

    Act! kan worden geïntegreerd met de volgende toepassingen:

    Campaign Monitor, CloudCall, Constant Contact, DevHub, Evolve IP Phone System, HomeTrak, Mailjet, SalesNexus, Social Campaigns, SpitFire

    V. Welke mate van ondersteuning heeft Act! te bieden?

    Act! biedt de volgende ondersteuningsopties:

    Veelgestelde vragen, Forum, Kennisbank, Video-instructies, Online ondersteuning, Telefonische ondersteuning