amoCRM

Lead- en verkoopbeheer voor het MKB

4,5 /5 (130 review) Schrijf een review!

amoCRM - Overzicht

Wat is amoCRM?

amoCRM is een intuïtieve oplossing voor verkoop- en leadbeheer voor het MKB. In tegenstelling tot andere tools, kan deze tool in slechts enkele minuten worden ingesteld. amoCRM is gebruikersgericht, met een kernfocus op interactief ontwerp en maatwerk voor moeiteloze verkoopautomatisering. Gebruikers kunnen leads naar verschillende statussen slepen en neerzetten, op elk gewenst moment aangepaste velden creëren en binnen slechts een paar klikken gedragsgestuurde acties instellen.

Als beheerder kunnen gebruikers snel nieuwe gebruikers aan amoCRM toevoegen en eenvoudig hun instellingen voor gebruikersbeheer en -rechten wijzigen, zodat gegevens altijd beveiligd blijven. Gebruik de iPhone- of Android-app om notities en taken bij te houden terwijl je onderweg bent. amoCRM kan ook worden geïntegreerd met andere nuttige diensten zoals MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier en meer, om de gebruikersworkflow te verbeteren. amoCRM ondersteunt contact- en leadbeheer, evenals taken en meldingen en e-mailsynchronisatie in twee richtingen. Andere functies van amoCRM omvatten een dashboard en KPI's, digitale pijplijn en verkoopanalyses.

amoCRM - Overzicht

Prijzen

Vanaf
US$ 15,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

amoCRM - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Azië, Australië, Brazilië, Canada, China en nog 5 andere, Europa, Duitsland, India, Japan, Latijns-Amerika
Ondersteunde talen
Engels, Russisch, Spaans

Screenshots

Schermopname van amoCRM: Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date.
Schermopname van amoCRM: Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date. Schermopname van amoCRM: Lead cards store all the interaction happening with the lead, and custom fields will help you store all the relevant data about contacts, company, and more. Schermopname van amoCRM: Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business. Schermopname van amoCRM: Automate the routine and boost your sales team productivity. Less boring tasks - more valuable input from your salespeople. Schermopname van amoCRM: Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more. Schermopname van amoCRM: Keep a keen eye on your state of affairs with our in-depth analytics. Sales data, forecasts, event logs and more. Schermopname van amoCRM: Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free. Schermopname van amoCRM: We support all major messenger platforms: Facebook Messenger, Instagram, WeChat, Viber, Skype, Telegram.  Chat with your customers the way they like it.

amoCRM reviews

amoCRM reviews

Totaalscore
4,5
/
5
Uitstekend
79

Zeer goed
39

Gemiddeld
11

Slecht
1

Erg slecht
0

Prijs-kwaliteitverhouding
4,5
Functies
4,4
Gebruiksgemak
4,4
Klantenondersteuning
4,4
91% heeft deze app aanbevolen
Brian møller J.

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.

It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.


Vertalen met Google
Ahmed F.

It Is For You

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.


Vertalen met Google
Nikolay R.

Not very intuitive software

You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.


Vertalen met Google
Алексей М.

Excel vs amoCRM

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.


Vertalen met Google
Sylvie G.

The platform supports working with popular social networks


Vertalen met Google
Brian møller J.
Vertalen naar het Nederlands

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

Wekelijks 1-5 maanden lang gebruikt
Beoordeeld op 12-2-2018
Bron van de reviewer: Capterra

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.

It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.

Pluspunten

I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity.

I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute.
There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface.
And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company.

I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit.

I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.

Minpunten

Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Ahmed F.
Sector: Marketing en reclame
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen naar het Nederlands

It Is For You

Dagelijks Gratis proef lang gebruikt
Beoordeeld op 4-10-2019
Bron van de reviewer: Capterra

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.

Pluspunten

I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals. Each customer is extraordinary and interesting, which means you need to adjust to their style and needs. I really depend on amoCRM for getting client data, utilizing internet based life the executives highlights and progress following. This product empowers me to dispatch a battle and increase leads. This product enables me to discuss adequately with my customers and keeps me directly on track with what steps to take.

Minpunten

Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.

Vertalen naar het Nederlands

Antwoord van QSOFT

Hey Ahmed,

Thanks for your feedback!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Nikolay R.
Sector: Consumentendiensten
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Not very intuitive software

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 29-10-2019
Bron van de reviewer: Capterra

You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.

Pluspunten

It does keep track of my customers. It does email the reports well. I can automate some features, even if they are not really set up well.

Minpunten

It's not intuitive at all. It's very slow and it's hard to import/export clients DB, and it's not really easy to clean it up. The work flow really needs to be explained better somehow.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 6.0/10

Алексей М.
Sector: Informatietechnologie en -diensten
Vertalen naar het Nederlands

Excel vs amoCRM

Beoordeeld op 16-12-2015
Bron van de reviewer: GetApp

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.

Vertalen naar het Nederlands

Antwoord van QSOFT LLC

Mr. Marinov! We are very grateful for such a detailed review of our system. We are also pleased that we could benefit your business!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Sylvie G.
Sector: Financiële dienstverlening
Bedrijfsgrootte: 10.001+ werknemers
Vertalen naar het Nederlands

The platform supports working with popular social networks

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 23-12-2019
Bron van de reviewer: Capterra

Pluspunten

I work in a large bank, we have many sales channels. We maintain accounts on social networks, so it was important for us that the platform support integration with them. AmoCRM was just what we needed. With its help, we track information from Facebook, Twitter, Linkedin and Instagram.

Minpunten

Developers often release updates. It may seem to some that this is great. But for users, amoCRM is a real nightmare. It is not possible to use the platform during updates. All modules at best start to slow down, and at worst they just stop working.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
8,1/10
Gebaseerd op 130 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van amoCRM

Prijzen van amoCRM

Vanaf
US$ 15,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4,5/5
Gebaseerd op 130 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

amoCRM - Functies

amoCRM - Functies

API
Aangepaste velden
Aanpasbare branding
Aanpasbare rapportage
Aanpasbare sjablonen
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
Contactenbeheer
Contactendatabase
E-mailintegratie
Elektronische betalingen
Enquêtes en feedback
Gegevens importeren en exporteren
Herinneringen
Integratie van derden
Integratie van sociale media
Kalenderbeheer
Klantendatabase
Rapportage en statistieken
Functies
4,4/5
Gebaseerd op 130 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

amoCRM - Veelgestelde vragen

amoCRM - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over amoCRM.

V. Welke prijsmodellen heeft amoCRM te bieden?

amoCRM kent de volgende prijsmodellen:

Vanaf: US$ 15,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van amoCRM?

We hebben geen informatie over functies van amoCRM

V. Wat zijn de typische gebruikers van amoCRM?

amoCRM heeft de volgende typische klanten:

Freelancers, Grote ondernemingen, Middelgroot bedrijf, Non-profit, Klein bedrijf

V. Welke talen worden door amoCRM ondersteund?

amoCRM ondersteunt de volgende talen:

Engels, Russisch, Spaans

V. Welke prijsmodellen heeft amoCRM te bieden?

amoCRM kent de volgende prijsmodellen:

Abonnement

V. Biedt amoCRM ondersteuning voor mobiele apparaten?

amoCRM ondersteunt de volgende apparaten:

Android, iPhone

V. Met welke andere apps kan amoCRM worden geïntegreerd?

amoCRM kan worden geïntegreerd met de volgende toepassingen:

Akita, JivoChat, Landingi, LiveChat, Mailchimp, Ringostat, SendPulse, Tidio, Workato, Zendesk

V. Welke mate van ondersteuning heeft amoCRM te bieden?

amoCRM biedt de volgende ondersteuningsopties:

Online ondersteuning, Telefonische ondersteuning, Video-instructies, Kennisbank