amoCRM

amoCRM

Lead- en verkoopbeheer voor het MKB

4.5/5 (131 review)

amoCRM - Overzicht

amoCRM is een intuïtieve oplossing voor verkoop- en leadbeheer voor het MKB. In tegenstelling tot andere tools, kan deze tool in slechts enkele minuten worden ingesteld. amoCRM is gebruikersgericht, met een kernfocus op interactief ontwerp en maatwerk voor moeiteloze verkoopautomatisering. Gebruikers kunnen leads naar verschillende statussen slepen en neerzetten, op elk gewenst moment aangepaste velden creëren en binnen slechts een paar klikken gedragsgestuurde acties instellen.

Als beheerder kunnen gebruikers snel nieuwe gebruikers aan amoCRM toevoegen en eenvoudig hun instellingen voor gebruikersbeheer en -rechten wijzigen, zodat gegevens altijd beveiligd blijven. Gebruik de iPhone- of Android-app om notities en taken bij te houden terwijl je onderweg bent. amoCRM kan ook worden geïntegreerd met andere nuttige diensten zoals MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier en meer, om de gebruikersworkflow te verbeteren. amoCRM ondersteunt contact- en leadbeheer, evenals taken en meldingen en e-mailsynchronisatie in twee richtingen. Andere functies van amoCRM omvatten een dashboard en KPI's, digitale pijplijn en verkoopanalyses.

Prijzen

Vanaf
US$ 15,00/maand
Prijsopties
Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Apparaten

Bedrijfsgrootte

K
M
L

Markten

Azië, Australië, Brazilië, Canada, China en nog 5 andere, Europa, Duitsland, India, Japan, Latijns-Amerika

Ondersteunde talen

Engels, Russisch, Spaans

amoCRM reviews

Totaalscore
4.5/5
91% positieve reviews
76
Uitstekend
43
Zeer goed
11
Gemiddeld
1
Slecht
0
Erg slecht
Geverifieerde reviewer
Vertalen met Google

amoCRM Allows me to Effectively Communicate With Customers

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 26-10-2018
Bron van de reviewer: Capterra

Definitely try it out for yourself, great program!

Pluspunten

I manage a lot of accounts for different clients. Since we can’t choose our accounts and are assigned to designated clients, we need to know how to deal with people. Every client is different and unique, which means you have to adapt to their style and needs. I truly rely on amoCRM for obtaining customer information, using social media management features and progress tracking. This software enables me to launch a campaign and gain leads. This software allows me to communicate effectively with my clients and keeps me right on track with what steps to take.

Minpunten

Frankly, I think the program offers too many features which can be quite confusing. I haven’t tried all the features because I only use the ones that will help me in my job.
Not technically a con, but it feels a bit crowded.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling

10.0/10
Ahmed F.
Vertalen met Google

It Is For You

Dagelijks Gratis proefversie lang gebruikt
Beoordeeld op 4-10-2019
Bron van de reviewer: Capterra

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.

Pluspunten

I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals. Each customer is extraordinary and interesting, which means you need to adjust to their style and needs. I really depend on amoCRM for getting client data, utilizing internet based life the executives highlights and progress following. This product empowers me to dispatch a battle and increase leads. This product enables me to discuss adequately with my customers and keeps me directly on track with what steps to take.

Minpunten

Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.

Vertalen met Google

Antwoord van QSOFT

Hey Ahmed,

Thanks for your feedback!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

9.0/10
Anastasia Z.
Vertalen met Google

Great storage solution

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 19-5-2019
Bron van de reviewer: Capterra

Pluspunten

I work as a web application developer and use the platform mainly for communication with colleagues and for accessing various documents of our company. If the platform is viewed as cloud storage, then amoCRM is the perfect solution. Using the platform, you can save on third-party storage.

Minpunten

Developers should refine the interface, make it more humane: remove unnecessary tools from the main menu, simplify attaching files to cards.

Vertalen met Google

Antwoord van QSOFT

Hi, Anastasia,

Thanks for your feedback!

It's awesome that you found amoCRM a perfect storage solution as well as a good tool for internal communication. As it's not an ordinary use case for our product, we'd love to make a short interview with your company representative. If there's an opportunity to do that, please, contact our marketing specialist at [email protected]

Thanks for your comment regarding the product's interface. We'll work more on making it as convenient as possible.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

8.0/10
Brian møller J.
Vertalen met Google

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

Wekelijks 1-5 maanden lang gebruikt
Beoordeeld op 12-2-2018
Bron van de reviewer: Capterra

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.

It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.

Pluspunten

I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity.

I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute.
There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface.
And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company.

I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit.

I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.

Minpunten

Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Алексей М.
Vertalen met Google

Excel vs amoCRM

Beoordeeld op 16-12-2015
Bron van de reviewer: GetApp

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.

Vertalen met Google

Antwoord van QSOFT LLC

Mr. Marinov! We are very grateful for such a detailed review of our system. We are also pleased that we could benefit your business!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Prijzen van amoCRM

Vanaf
US$ 15,00/maand
Prijsopties
Gratis proef
Abonnement
Prijs-kwaliteitverhouding

amoCRM - Functies

  • API
  • Aangepaste velden
  • Aanpasbare rapportage
  • Aanpasbare sjablonen
  • Activiteiten volgen
  • Activiteitendashboard
  • Automatische meldingen
  • CRM-integratie
  • E-mailintegratie
  • Gegevens importeren en exporteren
  • Herinneringen
  • Integratie van derden
  • Integratie van sociale media
  • Kalenderbeheer
  • Klantendatabase
  • Mobiele integratie
  • Rapportage en statistieken

  • Aanpasbare branding
  • Elektronische betalingen
  • Realtime gegevens

amoCRM - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over amoCRM.

V. Welke prijsmodellen heeft amoCRM te bieden?

amoCRM kent de volgende prijsmodellen:

Vanaf: US$ 15,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van amoCRM?

We hebben geen informatie over functies van amoCRM

V. Wat zijn de typische gebruikers van amoCRM?

amoCRM heeft de volgende typische klanten:

Freelancers, Grote ondernemingen, Middelgroot bedrijf, Non-profit, Klein bedrijf

V. Welke talen worden door amoCRM ondersteund?

amoCRM ondersteunt de volgende talen:

Engels, Russisch, Spaans

V. Welke prijsmodellen heeft amoCRM te bieden?

amoCRM kent de volgende prijsmodellen:

Abonnement

V. Biedt amoCRM ondersteuning voor mobiele apparaten?

amoCRM ondersteunt de volgende apparaten:

Android, iPhone

V. Met welke andere apps kan amoCRM worden geïntegreerd?

amoCRM kan worden geïntegreerd met de volgende toepassingen:

Akita, JivoChat, Kixie, Landingi, LiveChat, Mailchimp, Ringostat, SendPulse, Tidio, Zendesk

V. Welke mate van ondersteuning heeft amoCRM te bieden?

amoCRM biedt de volgende ondersteuningsopties:

Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies