---
description: Gedetailleerde beoordelingen over Spiceworks Cloud Help Desk: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Spiceworks Cloud Help Desk met soortgelijke producten.
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title: Spiceworks Cloud Help Desk reviews, prijzen en scores | GetApp Nederland 2026
---

Breadcrumb: [Startpagina](/) > [Website monitoring tools](/directory/113/website-monitoring/software) > [Spiceworks Cloud Help Desk](/software/91171/spiceworks-it-help-desk)

# Spiceworks Cloud Help Desk

Canonical: https://www.getapp.nl/software/91171/spiceworks-it-help-desk

Pagina: 1 / 25\
Volgende: [Volgende pagina](https://www.getapp.nl/software/91171/spiceworks-it-help-desk?page=2)

> Blijf op de hoogte van alles wat er op je netwerk gebeurt, van wanneer een gebruiker ongeoorloofde software installeert tot wanneer het tonerniveau van je printer te laag wordt. Met Spiceworks kun je meldingen volgen en ontvangen over alle netwerkgebeurtenissen die voor jou het belangrijkste zijn.
> 
> Oordeel: score van **4.4/5** door 586 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**.

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## Snelle statistieken en scores

| Metriek | Score | Details |
| **In totaal** | **4.4/5** | 586 Reviews |
| Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews |
| Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews |
| Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews |
| Functies | 4.2/5 | Gebaseerd op alle reviews |
| Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) |

## Over de leverancier

- **Bedrijf**: Ziff Davis

## Commerciële context

- **Beginprijs**: US$ 6,00
- **Prijsmodel**:  (Gratis versie beschikbaar)
- **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Implementatie en platforms**: Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal)
- **Ondersteunde talen**: Duits, Engels
- **Beschikbare landen**: Australië, Canada, China, Duitsland, Ierland, India, Japan, Verenigd Koninkrijk, Verenigde Staten

## Functies

- Aanpasbare branding
- Alerts/Escalation
- Analytics
- Applicatiebeheer
- Assets volgen
- Auditing van problemen
- Bandbreedtecontrole
- Baselinemanager
- Beheer van IT-assets
- Beheer van Service Level Agreements (SLA's)
- Bewaking
- Capaciteitsbeheer
- Compliancebeheer
- Configuratiebeheer
- Connectiviteitsbeheer
- Dashboard
- Diagnostische hulpmiddelen
- E-mailbeheer
- Geautomatiseerde antwoorden
- Geautomatiseerde routing

## Ondersteuningsopties

- Veelgestelde vragen/forum
- Kennisbank
- Chatten

## Categorie

- [Website monitoring tools](https://www.getapp.nl/directory/113/website-monitoring/software)

## Gerelateerde categorieën

- [Website monitoring tools](https://www.getapp.nl/directory/113/website-monitoring/software)
- [IT-asset management software](https://www.getapp.nl/directory/325/it-asset-management/software)
- [Server software](https://www.getapp.nl/directory/647/system-administration/software)
- [Server monitor tools](https://www.getapp.nl/directory/652/it-server-network-monitoring/software)
- [APM-tools](https://www.getapp.nl/directory/270/application-monitoring-performance/software)

## Alternatieven

1. [Freshservice](https://www.getapp.nl/software/91351/freshservice) — 4.5/5 (805 reviews)
2. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1789 reviews)
3. [Milvus](https://www.getapp.nl/software/132287/milvus) — 4.8/5 (298 reviews)
4. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4094 reviews)
5. [SysAid](https://www.getapp.nl/software/90863/sysaid) — 4.5/5 (526 reviews)

## Reviews

### "Ticketing Tool" — 5.0/5

> **Sandeep** | *25 april 2023* | Commercieel vastgoed | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: I liked the ticketing process or features that were available when creating tickets, as well as the email alerts for each follow-up.
> 
> **Minpunten**: The least i like was server availability, Some times due to work load the server gets crashing and after restarting all the services only it will work without any issues.The initial stage of setup using authentication was difficult.
> 
> We are using Spiceworks for ticketing day to day issues where users are facing and for regular follow-up of any tasks assigned.

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### "The Society's review" — 4.0/5

> **Jason** | *25 september 2025* | Management non-profit organisaties | Aanbevelingsscore: 8.0/10
> 
> **Pluspunten**: Super easy to use, straightforward, and simple. Covers everything I need. HIPAA protected and budget friendly.
> 
> **Minpunten**: Could use more customization options, end users struggle with getting setup and accessing at times. Almost too simple.

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### "Spiceworks Cloud Help Desk" — 3.0/5

> **John** | *5 maart 2025* | Civiele techniek | Aanbevelingsscore: 6.0/10
> 
> **Pluspunten**: It's cloud based, so accessible from any location. On prem version was difficult with so many remote workers
> 
> **Minpunten**: Could not create multiple templates for forms. with the on-prem version we had different ticket forms for different topics. Cloud based was limited to just 1 main form
> 
> It's ok for a free option, but ultimately, I had to navigate away from it due to it's lack of customizable options

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### "Best price to get tickets resolved" — 5.0/5

> **Suzanne** | *6 april 2025* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 10.0/10
> 
> **Pluspunten**: When reviewing needs vs cost, this wins hands down\!
> 
> **Minpunten**: It doesn't integrate as easy as other packages
> 
> In a company that needs to have problems resolved quickly and the ability for others to see what is being held up, this is a great product\!

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### "Spiceworks Cloud for Excellence Customer Assistance" — 5.0/5

> **Jessica** | *24 november 2024* | Grafisch ontwerp | Aanbevelingsscore: 9.0/10
> 
> **Pluspunten**: Spiceworks Cloud has a live chat that makes customers raise their issues.
> 
> **Minpunten**: Spiceworks Cloud is detailed and has a friendly feature.
> 
> Spiceworks Cloud makes communication very reliable and customers are always happy.

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Pagina: 1 / 25\
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## Links

- [Bekijk op GetApp](https://www.getapp.nl/software/91171/spiceworks-it-help-desk)

## Deze pagina is beschikbaar in de volgende talen

| Locatie | URL |
| de | <https://www.getapp.de/software/91171/spiceworks-it-help-desk> |
| de-AT | <https://www.getapp.at/software/91171/spiceworks-it-help-desk> |
| en | <https://www.getapp.com/it-management-software/a/spiceworks-it-help-desk/> |
| en-AE | <https://www.getapp.ae/software/91171/spiceworks-it-help-desk> |
| en-AU | <https://www.getapp.com.au/software/91171/spiceworks-it-help-desk> |
| en-CA | <https://www.getapp.ca/software/91171/spiceworks-it-help-desk> |
| en-GB | <https://www.getapp.co.uk/software/91171/spiceworks-it-help-desk> |
| en-IE | <https://www.getapp.ie/software/91171/spiceworks-it-help-desk> |
| en-NZ | <https://www.getapp.co.nz/software/91171/spiceworks-it-help-desk> |
| en-SG | <https://www.getapp.sg/software/91171/spiceworks-it-help-desk> |
| en-ZA | <https://www.getapp.za.com/software/91171/spiceworks-it-help-desk> |
| es | <https://www.getapp.es/software/91171/spiceworks-it-help-desk> |
| es-CL | <https://www.getapp.cl/software/91171/spiceworks-it-help-desk> |
| es-CO | <https://www.getapp.com.co/software/91171/spiceworks-it-help-desk> |
| es-MX | <https://www.getapp.com.mx/software/91171/spiceworks-it-help-desk> |
| fr | <https://www.getapp.fr/software/91171/spiceworks-it-help-desk> |
| fr-BE | <https://fr.getapp.be/software/91171/spiceworks-it-help-desk> |
| fr-CA | <https://fr.getapp.ca/software/91171/spiceworks-it-help-desk> |
| nl | <https://www.getapp.nl/software/91171/spiceworks-it-help-desk> |
| nl-BE | <https://www.getapp.be/software/91171/spiceworks-it-help-desk> |
| pt | <https://www.getapp.com.br/software/91171/spiceworks-it-help-desk> |
| pt-PT | <https://www.getapp.pt/software/91171/spiceworks-it-help-desk> |

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