Agorapulse

Agorapulse

Management binnen social media voor teams en bureaus

4.7/5 (292 review)

Agorapulse - Overzicht

Wat is Agorapulse?

Met Agorapulse kunnen bedrijven hun sociale mediaberichten beheren, content inplannen en publiceren, belangrijke beïnvloeders identificeren, sociale kanalen volgen en inzichtelijke rapporten opstellen. Het platform integreert met Facebook, Twitter, Instagram, YouTube, LinkedIn en Google+ om content te plaatsen op meerdere platforms. Agorapulse biedt een uniek Social Inbox-systeem dat managers binnen sociale media helpt om alle vragen, communicatie en klachten van fans of klanten te prioriteren en beantwoorden.

Agorapulse helpt marketingteams tijd te besparen bij het publiceren van content dankzij een geavanceerd wachtrijsysteem waarmee populaire content automatisch opnieuw kan worden geplaatst. Het platform kwalificeert fans en volgers om bedrijven te helpen potentiële ambassadeurs en beïnvloeders te herkennen om zo de aandacht op hen te vestigen en hen te koesteren als kansen.

De belangrijkste functies van Agorapulse omvatten een sociale media-inbox voor elke account die binnenkomende berichten bijhoudt, planning en wachtrijen, opnieuw in de wachtrij plaatsen en geavanceerde contentvoorbeelden, vastleggen van commentaar op Facebook- en Instagram-advertenties, onbeperkte rapporten, aanpasbare automatische moderator-regels om spam te voorkomen, identificatie van beïnvloeders, en meer.

Agorapulse - Overzicht

Prijzen

Vanaf
US$ 99,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Agorapulse - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Azië, Australië, Canada, China, Europa en nog 5 andere, Duitsland, India, Japan, Latijns-Amerika, Middle-East and Africa
Ondersteunde talen
Engels, Frans, Portugees, Spaans

Screenshots

Schermopname van Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Schermopname van Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Schermopname van Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Schermopname van Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Schermopname van Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Agorapulse reviews

Agorapulse reviews

Totaalscore
4.7
/
5 292 reviews
Uitstekend
205

Zeer goed
78

Gemiddeld
7

Slecht
1

Erg slecht
1

Prijs-kwaliteitverhouding
4.5
Functies
4.4
Gebruiksgemak
4.6
Klantenondersteuning
4.8
97% heeft deze app aanbevolen
Matt T.

Recommending AgoraPulse for Social Media Management Platform

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.


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Jerry P.

Excellent social media management tools for small to mid-size teams

We have a team of more than 10 people managing about a half dozen social media accounts. AgoraPulse gives us a central platform where we can monitor our accounts, respond to our community, schedule and develop content, generate reports, and even keep track of our more engaged users. AgoraPulse saves our small team hours--possibly more than a hundred hours--every month.


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Geverifieerde reviewer

Great Tool for Social Media Managers

Overall, our team is very happy with Agorapulse - the functionality, support and features.


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Matt M.

AgoraPulse solves two critical problems that others struggle with...

In general, as a business owner, I deal with a lot of different user interfaces and productivity platforms on a daily basis, AgoraPulse included. That said, AgoraPulse is simply my favorite tool in terms of user friendliness and overall experience. I don’t really know how they pulled it off, but AgoraPulse turned a challenging task into a simple and intuitive experience...this is their strength, and that is a good strength to have in any user-centric industry. I am a big fan!


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Ian P.

Frustrating UI and poor integration with social media channels


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Matt T.
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 2-10 werknemers
Vertalen met Google

Recommending AgoraPulse for Social Media Management Platform

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 27-8-2019
Bron van de reviewer: Capterra

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Pluspunten

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Minpunten

Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

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Antwoord van AgoraPulse

Hi there Matt,

Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

Here's to your continued social media success!
Lisa

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Jerry P.
Sector: Hoger onderwijs
Bedrijfsgrootte: 201-500 werknemers
Vertalen met Google

Excellent social media management tools for small to mid-size teams

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 2-5-2019
Bron van de reviewer: Capterra

We have a team of more than 10 people managing about a half dozen social media accounts. AgoraPulse gives us a central platform where we can monitor our accounts, respond to our community, schedule and develop content, generate reports, and even keep track of our more engaged users. AgoraPulse saves our small team hours--possibly more than a hundred hours--every month.

Pluspunten

AgoraPulse offers a full suite of tools for social media management and monitoring for small to mid-size teams. It was easy to get our team trained and working within a couple days. AgoraPulse's support team has been wonderfully friendly and responsive, answering questions and dealing with any issues we've encountered, responding to chats usually within five minutes. The range of supported social media platforms was attractive, since it covered nearly all the services we use.

We originally were looking for a social media monitoring tool with some basic automated reporting. The integrated workflow tool and content scheduling calendars were originally nice add-ons to have, but they have quickly become the part of AgoraPulse that we use the most. The ability to schedule and assign content weeks in advance and pass drafts through an editorial process all within AgoraPulse has been a real time saver.

To be honest, the price was the first thing that caught our attention. While SproutSocial or Hootsuite have become the de-facto industry standard for enterprise-level social media management, the price tag they offered for our small team--well beyond $10,000 USD--was well beyond anything our budget could handle. AgoraPulse offered a competitive package for a fraction of the cost, offering friendly, personable support throughout the onboarding process and beyond.

Minpunten

The interface and some of the features feel somewhat underdeveloped compared to some of the bigger and more expensive options. In their defense, however, AgoraPulse is actively developing and changing the platform. They have an active feedback forum where users can offer feedback and feature requests, and they seem to regularly implement changes based on feedback from users. As long as they keep improving, the lack of polish in the interface and some of the features is outweighed by their more affordable price.

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Antwoord van AgoraPulse

Hi Jerry,

I love hearing how Agorapulse has saved you tons of time and money. You're right: we're in constant listen and optimize mode. I think you'll love the improvements we'll make this year that will make your social media management even easier.

Warm regards,
Lisa at Agorapulse

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
Vertalen met Google

Great Tool for Social Media Managers

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 10-2-2020
Bron van de reviewer: GetApp

Overall, our team is very happy with Agorapulse - the functionality, support and features.

Pluspunten

It was difficult for us to find a tool that met our "must-haves" for social media management. This tool allows for scheduling posts and also queueing content which we really like the ability to hop between both structures. The reporting is effortless - we've saved at least 5 hours a month on running reports for our clients - and the reports include the client logo which is a big plus!

Minpunten

While we love using the queus for scheduling content, it would be great if we could set each queues frequency. Right now, it is set up so that a queue pushing content every week on the day you set it. It would be great to set a queue to push content every other week or something like that. Additionally, it would be great if we could add internal notes to the content calendar. This would broaden the functionality of the tool for other marketing campaigns other than just social media.

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Antwoord van AgoraPulse

Hi there,

So glad Agorapulse saves you time with your agency. Have you tried the new reports yet? Hope you like them as much as I do!

You have two really cool requests -- the non-weekly queues and calendar notes. If you read this, reach out to me (I don't know your name). I'd be happy to add you to our features list for these two.

Lisa at Agorapulse

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Matt M.
Sector: Verpakkingen en verpakkingsmaterialen
Bedrijfsgrootte: 2-10 werknemers
Vertalen met Google

AgoraPulse solves two critical problems that others struggle with...

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 10-12-2019
Bron van de reviewer: Capterra

In general, as a business owner, I deal with a lot of different user interfaces and productivity platforms on a daily basis, AgoraPulse included. That said, AgoraPulse is simply my favorite tool in terms of user friendliness and overall experience. I don’t really know how they pulled it off, but AgoraPulse turned a challenging task into a simple and intuitive experience...this is their strength, and that is a good strength to have in any user-centric industry. I am a big fan!

Pluspunten

ArogaPulse helps me in two key ways that other social media management platforms can’t match: 1) The interface is intuitively easy to navigate; therefore saving time and minimizing the potential for user error in content management and creation...all accomplished by a very clever and intuitive workflow interface that very intentionally does not overwhelm the user, which is a huge challenge with a feature rich platform such as AgoraPulse. 2) The amazing customer support is second to none...not just in promptness, but in knowledge and tone, I am impressed with the support I get each and every time (it doesn’t even feel like support, it feels like a helpful conversation).

Minpunten

Honestly, I can’t really think of any negatives. It has been a pleasurable journey from the beginning. As a business owner, I am very impressed and the quality of the experience is a big priority in my approach both professionally and personally.

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Antwoord van AgoraPulse

Thanks, Matt! So glad our dashboard and customer support (or "helpful conversation team") are making your life at JUSTHANKS easier.

Warm regards,
Lisa at Agorapulse

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Ian P.
Vertalen met Google

Frustrating UI and poor integration with social media channels

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 2-9-2017
Bron van de reviewer: Capterra

Pluspunten

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Minpunten

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

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Antwoord van AgoraPulse

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Gebruikersaanbeveling
9.1/10
Gebaseerd op 292 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
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Prijzen van Agorapulse

Prijzen van Agorapulse

Vanaf
US$ 99,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4.5/5
Gebaseerd op 292 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
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Agorapulse - Functies

Agorapulse - Functies

A/B-tests
API
Aanpasbare branding
Aanpasbare sjablonen
Activiteitendashboard
Automatische meldingen
Beheer van e-mailmarketing
Bewaking
Campagneanalyse
Campagnebehee
Campagnesegmentering
Contentbeheer
Drag & Drop-interface
Engagementanalyses
Gegevens importeren en exporteren
Integratie van derden
Integratie van sociale media
Marketing via meerdere kanalen
Rapportage en statistieken
Realtime analyse
Functies
4.4/5
Gebaseerd op 292 gebruikersscores
Vergelijk functiescores met alternatieven
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Categorieën

Video's en instructies

Video's en instructies

Agorapulse - Veelgestelde vragen

Agorapulse - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Agorapulse.

V. Welke prijsmodellen heeft Agorapulse te bieden?

Agorapulse kent de volgende prijsmodellen:

Vanaf: US$ 99,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van Agorapulse?

We hebben geen informatie over functies van Agorapulse

V. Wat zijn de typische gebruikers van Agorapulse?

Agorapulse heeft de volgende typische klanten:

Grote ondernemingen, Middelgroot bedrijf, Non-profit, Klein bedrijf

V. Welke talen worden door Agorapulse ondersteund?

Agorapulse ondersteunt de volgende talen:

Engels, Frans, Portugees, Spaans

V. Welke prijsmodellen heeft Agorapulse te bieden?

Agorapulse kent de volgende prijsmodellen:

Abonnement

V. Biedt Agorapulse ondersteuning voor mobiele apparaten?

Agorapulse ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Agorapulse worden geïntegreerd?

Agorapulse kan worden geïntegreerd met de volgende toepassingen:

Facebook, Instagram, LinkedIn, Shift, Twitter

V. Welke mate van ondersteuning heeft Agorapulse te bieden?

Agorapulse biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Kennisbank, Online ondersteuning, Video-instructies