Agorapulse

Agorapulse

Management binnen social media voor teams en bureaus

4,6/5 (328 review)

Agorapulse - Overzicht

Wat is Agorapulse?

Met Agorapulse kunnen bedrijven hun sociale mediaberichten beheren, content inplannen en publiceren, belangrijke beïnvloeders identificeren, sociale kanalen volgen en inzichtelijke rapporten opstellen. Het platform integreert met Facebook, Twitter, Instagram, YouTube, LinkedIn en Google+ om content te plaatsen op meerdere platforms. Agorapulse biedt een uniek Social Inbox-systeem dat managers binnen sociale media helpt om alle vragen, communicatie en klachten van fans of klanten te prioriteren en beantwoorden.

Agorapulse helpt marketingteams tijd te besparen bij het publiceren van content dankzij een geavanceerd wachtrijsysteem waarmee populaire content automatisch opnieuw kan worden geplaatst. Het platform kwalificeert fans en volgers om bedrijven te helpen potentiële ambassadeurs en beïnvloeders te herkennen om zo de aandacht op hen te vestigen en hen te koesteren als kansen.

De belangrijkste functies van Agorapulse omvatten een sociale media-inbox voor elke account die binnenkomende berichten bijhoudt, planning en wachtrijen, opnieuw in de wachtrij plaatsen en geavanceerde contentvoorbeelden, vastleggen van commentaar op Facebook- en Instagram-advertenties, onbeperkte rapporten, aanpasbare automatische moderator-regels om spam te voorkomen, identificatie van beïnvloeders, en meer.

Agorapulse - Overzicht

Prijzen

Vanaf
US$ 99,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Agorapulse - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Azië, Australië, Canada, China, Europa en nog 5 andere, Duitsland, India, Japan, Latijns-Amerika, Middle-East and Africa
Ondersteunde talen
Engels, Frans, Portugees, Spaans

Screenshots

Schermopname van Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member.
Schermopname van Agorapulse: Easily respond to comments, ad comments, private/direct messages in our social media inbox. Easily translate inbox items, respond with a saved reply, label the message, or assign it to a team member. Schermopname van Agorapulse: Keep conversation history and add internal notes on your fans, followers, and detractors. Schermopname van Agorapulse: Our downloadable reports allow you to easily customize, share, and learn from your social media activity. Schermopname van Agorapulse: Crosspublish your content on several social media networks, tweak for each network, and preview the posts before they go live. Schedule, queue, or publish right away.

Agorapulse reviews

Agorapulse reviews

Totaalscore
4,6
/
5
Uitstekend
228

Zeer goed
88

Gemiddeld
9

Slecht
2

Erg slecht
1

Prijs-kwaliteitverhouding
4,5
Functies
4,4
Gebruiksgemak
4,6
Klantenondersteuning
4,8
96% heeft deze app aanbevolen
Matt T.

Recommending AgoraPulse for Social Media Management Platform

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.


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Geverifieerde reviewer

Essential tool for the day to day running of my business


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Ian P.

Frustrating UI and poor integration with social media channels


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Sara B.

The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the...

Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate!


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Mike G.

Agorapulse for Social Media Management Success

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.


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Matt T.
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Recommending AgoraPulse for Social Media Management Platform

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 27-8-2019
Bron van de reviewer: Capterra

Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.

Pluspunten

When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!

Minpunten

Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.

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Antwoord van AgoraPulse

Hi there Matt,

Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.

Here's to your continued social media success!
Lisa

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Essential tool for the day to day running of my business

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 11-5-2020
Bron van de reviewer: GetApp

Pluspunten

As a social media management business, with over 30 profiles in our portfolio, Agorapulse makes management a breeze. No messages slip through and the inbox function helps our whole team stay on top of incoming messages. Scheduling and rescheduling (with tabs) helps us with listening and reporting to our clients, and the interface is visual and easy to navigate. Not a day goes by that we don't use Agorapulse.

Minpunten

Generally I am pretty happy. The only downside is the monthly fee which is quite high for a small business like mine. I would like more features to be included in the price like competitor reports. I would also like to see deeper social listen features to be released.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Ian P.
Vertalen naar het Nederlands

Frustrating UI and poor integration with social media channels

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 2-9-2017
Bron van de reviewer: Capterra

Pluspunten

Social inbox is a useful and time-saving feature. We also use the Analytics every month to share with our clients.

Minpunten

Our experience with AgoraPulse has been incredibly frustrating. Our team has experienced a range of issues:
- images posted to social networks come out soft and blurry, despite us using good quality images
- the interface doesn't communicate the limitations of AgoraPulse's integration well. For example, the app can't post images to LinkedIn. We discovered this by posting images and text, only for the images to be dropped on the post.
- the customer service is responsive, but our problems are not being resolved.

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Antwoord van AgoraPulse

Hi Ian,

Mary here, Agorapulse's Advocacy Marketing Manager. I appreciate your honest review, as we always have things to work on.

Just to address these two points you've made, the LinkedIn issue is a restriction with how they work with 3rd party tools, but you're right - it should be made clear when you're creating a post.

The issue of blurry images sounds like it was from a bug when we first released the new version of the tool. We've since been able to fix that.

I know you've been in contact with our support team, but if there's anything I can do for you please don't hesitate to let me know.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Sara B.
Sector: Bouw
Bedrijfsgrootte: 1.001-5.000 werknemers
Vertalen naar het Nederlands

The Best Kept Secret: Social Media Marketing Tool, Agorapulse is the magician behind the curtain

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 19-2-2020
Bron van de reviewer: Capterra

Anytime I have had an issue with Agorapulse (my issues were user errors, lol) my chat interactions with support have been absolutely delightful. The response to any of my inquiries has been surprisingly quick and everyone I have dealt with has felt real and with just the right touch of humor to keep things fun. Agorapulse has made social media management FUN and giving me confidence when managing it all by myself could easily have turned into a scary nightmare! I can't say enough good things about my experience with Agorapulse. I'm a huge fan and advocate!

Pluspunten

I took over our social media marketing in the middle of last year. Social Media Management is not what I do full time. Instead, it's a tiny portion, and I have minimal time to dedicate myself to it. I began hunting for software to help me quickly balance everything. (I knew from experience I did not want to use Hootsuite. Several of us have tried it and found it challenging to manage our social media accounts with Hootsuite.) After doing a little digging, I stumbled across AgoraPulse and decided to give it a try for a year. And I have been incredibly happy that I made that decision!

This platform has made it so simple to set up a posting calendar. (For example, I can have a job post shared on our Facebook page every Monday morning. And our LinkedIn page every Wednesday afternoon.) Once I had my calendar set up with the types of posts I plan to create; I simply had to start adding to the queues. Then, Agorapulse rotates my posts, in those pre-selected slots, for the length of time I determine for each post.

Agorapulse is fantastic as a listening tool as well!

I love the control that I have. I love the easy-to-understand data that I always have at my fingertips, ready to show upper management of our social reach. I love that I can easily access Agorapulse from online and the app on my phone. And I love how effortless it is to create and post current marketing content across all of our accounts/platforms. Agorapulse has made me look like a professional!

Minpunten

My single issue has been in regard to payment. My company requires me to pay vendors by check using an invoice. Unfortunately, Agorapulse is not (or was not at that time) set up to receive payment inside the United States and I am currently unable to set up vendors outside the United States. So, we had to get creative and pay using a one-time-use debit card set up specifically for my annual subscription. We were able to figure it out and everyone I dealt with was very accommodating (they even extended my trial until payment could be arranged), but it would be much easier for our needs if Agorapulse was set up to receive payment to a PO Box or something within the US. Until this is changed, I will have to have these one-time-use debit cards created annually. Agorapulse is absolutely worth it, but it is a teeny bit annoying.

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Antwoord van AgoraPulse

Sara,

You have so many great quotables here! First of all, I'm sure you looked like a professional *before* you used our tool, but I'm glad that having us is icing on your professional cake!

I'm equally happy to hear that we bring fun to your social media management. I wish there was something we could do about the invoice situation -- but if there's anything else we can do for you, definitely reach out to your friends on the support team!

Warm regards,
Lisa Kalner Williams
Product Marketing Director
Agorapulse

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Mike G.
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Agorapulse for Social Media Management Success

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 19-3-2020
Bron van de reviewer: Capterra

It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media.

Pluspunten

Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social.

The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool.

Minpunten

Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something.

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Antwoord van Agorapulse

Thanks for the review and your longstanding support of Agorapulse. Michael!

Lisa at Agorapulse

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
9/10
Gebaseerd op 328 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Agorapulse

Prijzen van Agorapulse

Vanaf
US$ 99,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4,5/5
Gebaseerd op 328 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Agorapulse - Functies

Agorapulse - Functies

A/B-tests
API
Aanpasbare branding
Aanpasbare sjablonen
Activiteitendashboard
Automatische meldingen
Beheer van e-mailmarketing
Bewaking
Campagneanalyse
Campagnebehee
Campagnesegmentering
Contentbeheer
Drag & Drop-interface
Engagementanalyses
Gegevens importeren en exporteren
Integratie van derden
Integratie van sociale media
Marketing via meerdere kanalen
Rapportage en statistieken
Realtime analyse
Functies
4,4/5
Gebaseerd op 328 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

Agorapulse - Veelgestelde vragen

Agorapulse - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Agorapulse.

V. Welke prijsmodellen heeft Agorapulse te bieden?

Agorapulse kent de volgende prijsmodellen:

Vanaf: US$ 99,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van Agorapulse?

We hebben geen informatie over functies van Agorapulse

V. Wat zijn de typische gebruikers van Agorapulse?

Agorapulse heeft de volgende typische klanten:

Grote ondernemingen, Middelgroot bedrijf, Non-profit, Klein bedrijf

V. Welke talen worden door Agorapulse ondersteund?

Agorapulse ondersteunt de volgende talen:

Engels, Frans, Portugees, Spaans

V. Welke prijsmodellen heeft Agorapulse te bieden?

Agorapulse kent de volgende prijsmodellen:

Abonnement

V. Biedt Agorapulse ondersteuning voor mobiele apparaten?

Agorapulse ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Agorapulse worden geïntegreerd?

Agorapulse kan worden geïntegreerd met de volgende toepassingen:

Facebook, Instagram, LinkedIn, Shift, Twitter

V. Welke mate van ondersteuning heeft Agorapulse te bieden?

Agorapulse biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Kennisbank, Online ondersteuning, Video-instructies