CiviCRM

Open source CRM for nonprofits, civic sector & advocacy orgs

4,2 /5 (33 review) Schrijf een review!

CiviCRM - Overzicht

Wat is CiviCRM?

"CiviCRM
is a web-based, open source, Constituent Relationship Management (CRM)
software Created to be used by non-profit organizations.
Being
a non profit open source app itself, CiviCRM understands the most
important thing that non-profits are required to do, and that is
creating and nurturing the relationship between themselves and their
constituents. This takes a little more than just collecting constituent
data- it’s really about keeping good relations with your supporters over
long periods of time.
To
Address this, CiviCRM made a strong web-based, open source, easy to
use, CRM to accomplish the highest expectations of anyone who uses it.
Unlike proprietary software, CiviCRM listens to it’s users and each
update addresses the real needs of the people who use it.
Given
a whole slew of features to sink their teeth into, organizations can
easily accomplish their goals via CiviCRM through
contact/event/member/case management, fundrasing, mass e-mail marketing,
peer-to-peer campaigns, and much much more.
CiviCRM
supports over 20 languages including: Chinese (Taiwan, China), Dutch,
English (Australia, Canada, U.S., UK), French (France, Canada), German,
Italian, Japanese, Russian, and Swedish."

CiviCRM - Overzicht

Prijzen

Vanaf
US$ 10,00/maand

Prijsopties

Gratis proef
Abonnement
Open source
Prijs-kwaliteitverhouding

the basic plan is $10, the standard is $25, and the pro plan is $50 a month, with each one sequentially suited for larger organizations.


CiviCRM - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Australië, China en nog 3 andere, India, Japan, Duitsland
Ondersteunde talen
Chinees (Traditioneel), Chinees (Vereenvoudigd), Deens, Duits, Engels en nog 9 andere, Frans, Italiaans, Japans, Nederlands, Noors, Portugees, Russisch, Spaans, Zweeds

Media

CiviCRM-video

CiviCRM reviews

CiviCRM reviews

Totaalscore
4,2
/
5
Uitstekend
15

Zeer goed
14

Gemiddeld
3

Slecht
1

Erg slecht
0

Prijs-kwaliteitverhouding
4,4
Functies
4,1
Gebruiksgemak
3,7
Klantenondersteuning
3,7
88% heeft deze app aanbevolen
Jonathan L.

Our go-to for Associations and others

CiviCRM integrates CRM functions for associations, affiliation groups and others as an add-on for the top GPL content management systems WordPress, Joomla and Drupal. We have been installing and hosting CiviCRM for several years and it has become a standard part of our toolbox.

It is especially strong on event registration and membership management. CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition. CiviContribute handles payments for memberships, donations and events.

CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

We have used CiviCRM for projects ranging from an international arts group to our son's Boy Scout troop. We have used it for camping registrations and conference registrations for thousands of users.

The real gem, as in any CRM tool are the reporting tools. You can pull membership, attendance or other reports in minutes. Think of a data related question and get an answer quickly and simply.


Vertalen met Google
Youssef Y.

Great potential and features


Vertalen met Google
Alex M.

A versatile but clunky CRM software


Vertalen met Google
Chelsea S.

A wonderful experience with CiviCRm


Vertalen met Google
Shirley D.

High functionality at low costs

Very functional so long as you don't need something new


Vertalen met Google
Jonathan L.
Sector: Internet
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Our go-to for Associations and others

Beoordeeld op 20-5-2016
Bron van de reviewer: GetApp

CiviCRM integrates CRM functions for associations, affiliation groups and others as an add-on for the top GPL content management systems WordPress, Joomla and Drupal. We have been installing and hosting CiviCRM for several years and it has become a standard part of our toolbox.

It is especially strong on event registration and membership management. CiviMail does an excellent job with bounce and subscription management, but it's not as user friendly as a service like MailChimp or Constant Contact for HTML mail composition. CiviContribute handles payments for memberships, donations and events.

CiviCase brings case management into to application and CiviVolunteer helps you keep track of the eager beavers who want to help your cause.

We have used CiviCRM for projects ranging from an international arts group to our son's Boy Scout troop. We have used it for camping registrations and conference registrations for thousands of users.

The real gem, as in any CRM tool are the reporting tools. You can pull membership, attendance or other reports in minutes. Think of a data related question and get an answer quickly and simply.

Pluspunten

Excellent event registration and membership management at a price that can't be equaled. Best of all, it works in and with our client's websites.

Minpunten

It's not an intuitive tool. You need to learn the logic of CiviCRM to get things done. It's not hard, but I wouldn't give it to a client without a few explanations and probably training.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Youssef Y.
Sector: Religieuze instellingen
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Great potential and features

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 14-10-2020
Bron van de reviewer: Capterra

Pluspunten

The flexibility of this platform is truly amazing. You can customise it to your exact needs and the range of features is unbeaten. Most powerful CRM I have come across.

Minpunten

The user interface is what lets this platform down. It is not responsive and although a developer has made a mobile app, it is too late to the game and does not properly give you the power of CiviCRM in your mobile. Considering most people now will want to access these platforms from phones, this is what makes CiviCRM unfortunately not really future proof.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 6.0/10

Alex M.
Sector: Religieuze instellingen
Vertalen naar het Nederlands
Vertalen naar het Nederlands

A versatile but clunky CRM software

Beoordeeld op 22-7-2016
Bron van de reviewer: SoftwareAdvice

Pluspunten

CiviCRM is extremely versatile and customizable. We use it to produce letters to donors and large mailing lists for various functions. If you have a fair amount of technical web knowledge, you can integrate your database with other online software like MailChimp. It is also FREE!

Minpunten

CiviCRM is pretty clunky and not pleasing to the eye. While you can segment your database in almost any way with the search features, it's often nearly impossible to know which version of the search interface you should use: Advanced Search? Search Builder? Full-text Search???????

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 5.0/10

Chelsea S.
Sector: Milieudiensten
Vertalen naar het Nederlands
Vertalen naar het Nederlands

A wonderful experience with CiviCRm

Beoordeeld op 26-4-2016
Bron van de reviewer: SoftwareAdvice

Pluspunten

I work for a very small and relatively new non-profit organization and CiviCRM has been the perfect combination of intuitive/ user-friendly, as well as adaptive to our unique needs as we continue to define our direction, expand our scope, and grow to reach a larger audience. Civi has allowed us to track and maintain well-rounded profiles of our constituents, donors, participants, and volunteers -- many of whom fit into multiple of these categories. I have a lot left to learn about Civi and when I get stumped, I can almost always find the answer in the forums online or through our vendor.

Minpunten

I've had the most difficulty with CiviCRM integrating into our Mailchimp account and newsletter. Overall, it's worked quite well but there have been several glitches and several times where the solution or steps to take to fix a problem were not at all obvious (to me, at least!).

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Shirley D.
Sector: Milieudiensten
Bedrijfsgrootte: Zelfstandig ondernemer
Vertalen naar het Nederlands
Vertalen naar het Nederlands

High functionality at low costs

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 26-7-2017
Bron van de reviewer: SoftwareAdvice

Very functional so long as you don't need something new

Pluspunten

Cost -- our volunteer run organization could afford it (we pay for hosting which includes administrator and user coaching)
Highly functional and generally very easy to use
Very flexible with extensions that are much more advanced than found in cost-comparable products -- membership, events, etc.
Very good API
Ability to fully get all data out of it

Minpunten

Import of large quantities of data using supplied import procedures is painful at best. That said, a person who understands the database can bypass the worst of it -- however, we could do this, and the closest competing product priced itself out of our reach by an excessive import fee.
While existing reports are easy to use, creating truly new ones is nearly impossible (need to create a new extension)
Sadly lacking documentation on creating extensions

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
7,8/10
Gebaseerd op 33 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van CiviCRM

Prijzen van CiviCRM

Vanaf
US$ 10,00/maand
Gratis proef
Abonnement
Open source
Prijs-kwaliteitverhouding

the basic plan is $10, the standard is $25, and the pro plan is $50 a month, with each one sequentially suited for larger organizations.

the basic plan is $10, the standard is $25, and the pro plan is $50 a month, with each one sequentially suited for larger organizations.

Prijs-kwaliteitverhouding
4,4/5
Gebaseerd op 33 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

CiviCRM - Functies

CiviCRM - Functies

API
Aangepaste velden
Aanpasbare branding
Aanpasbare rapportage
Aanpasbare sjablonen
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
Contactenbeheer
E-mailintegratie
Elektronische betalingen
Enquêtes en feedback
Gegevens importeren en exporteren
Herinneringen
Integratie van derden
Integratie van sociale media
Kalenderbeheer
Klantendatabase
Rapportage en statistieken
Realtime gegevens
Functies
4,1/5
Gebaseerd op 33 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Aanvullende informatie voor CiviCRM

Aanvullende informatie voor CiviCRM

Voornaamste functies van CiviCRM

  • Advocacy campaign management
  • Case management
  • Communications
  • Contact management
  • Contributions
  • Events
  • Members
  • Peer-To-Peer Fundraisers

CiviCRM - Veelgestelde vragen

CiviCRM - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over CiviCRM.

V. Welke prijsmodellen heeft CiviCRM te bieden?

CiviCRM kent de volgende prijsmodellen:

Vanaf: US$ 10,00/maand

Prijsmodel: Abonnement, Open source

Gratis proef: Niet beschikbaar

the basic plan is $10, the standard is $25, and the pro plan is $50 a month, with each one sequentially suited for larger organizations.

V. Wat zijn de voornaamste functies van CiviCRM?

CiviCRM biedt de volgende functies:

  • Advocacy campaign management
  • Case management
  • Communications
  • Contact management
  • Contributions
  • Events
  • Members
  • Peer-To-Peer Fundraisers

V. Wat zijn de typische gebruikers van CiviCRM?

CiviCRM heeft de volgende typische klanten:

Openbare diensten, Non-profit

V. Welke talen worden door CiviCRM ondersteund?

CiviCRM ondersteunt de volgende talen:

Chinees (Traditioneel), Chinees (Vereenvoudigd), Deens, Duits, Engels, Frans, Italiaans, Japans, Nederlands, Noors, Portugees, Russisch, Spaans, Zweeds

V. Biedt CiviCRM ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door CiviCRM worden ondersteund

V. Met welke andere apps kan CiviCRM worden geïntegreerd?

CiviCRM kan worden geïntegreerd met de volgende toepassingen:

CallHub, Flipcause, New/Mode, iATS

V. Welke mate van ondersteuning heeft CiviCRM te bieden?

CiviCRM biedt de volgende ondersteuningsopties:

Online ondersteuning, Video-instructies