--- description: Gedetailleerde beoordelingen over SysAid: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk SysAid met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SysAid reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Helpdesk software](/directory/287/help-desk-ticketing/software) > [SysAid](/software/90863/sysaid) # SysAid Canonical: https://www.getapp.nl/software/90863/sysaid Pagina: 1 / 22\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90863/sysaid?page=2) > Transformeer de productiviteit van medewerkers, verbeter de ervaring van eindgebruikers en stimuleer waarde in je hele organisatie met meerlaags servicebeheer, ingebouwd activabeheer en geavanceerde automatisering en orkestratie. > > Oordeel: score van **4.5/5** door 519 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 519 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: SysAid Technologies - **Locatie**: Toronto, Canada - **Opgericht**: 2002 ## Commerciële context - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Chinees, Duits, Engels, Frans, Hebreeuws, Italiaans, Japans, Portugees, Russisch, Spaans - **Beschikbare landen**: Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Barbados, Belarus, België, Belize, Benin en 189 meer ## Functies - AI Copilot - AI Summarization - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Alerts/Escalation - Analytics - Asset Lifecycle Management - Assets volgen - Auditbeheer - Auditing van problemen - Audittrail - Automatisering van bedrijfsprocessen - Bandbreedtecontrole - Barcode/Ticket Scanning ## Integraties (39 in totaal) - Asana - CAS - Docusign - Google Calendar - Google Chat - Google Workspace - Harvest - Jira - Jotform - Lansweeper - Microsoft 365 - Microsoft 365 License Optimization - Microsoft Intune - Microsoft Power BI - Microsoft Teams ... en 24 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Helpdesk software](https://www.getapp.nl/directory/287/help-desk-ticketing/software) ## Gerelateerde categorieën - [Helpdesk software](https://www.getapp.nl/directory/287/help-desk-ticketing/software) - [ITSM-software](https://www.getapp.nl/directory/292/it-service-management-itsm/software) - [IT-asset management software](https://www.getapp.nl/directory/325/it-asset-management/software) - [Workflow management systemen](https://www.getapp.nl/directory/566/business-workflow/software) - [Server monitor tools](https://www.getapp.nl/directory/652/it-server-network-monitoring/software) ## Alternatieven 1. [Freshdesk](https://www.getapp.nl/software/10317/freshdesk) — 4.5/5 (3425 reviews) 2. [Freshservice](https://www.getapp.nl/software/91351/freshservice) — 4.5/5 (714 reviews) 3. [Zoho Desk](https://www.getapp.nl/software/10036/zoho-desk) — 4.5/5 (2212 reviews) 4. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4079 reviews) 5. [Milvus](https://www.getapp.nl/software/132287/milvus) — 4.8/5 (298 reviews) ## Reviews ### "Efficient IT Management with Some Room for Improvement" — 5.0/5 > **Luigi** | *5 september 2024* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: SysAid's user-friendly interface and real-time chat feature make it easy to manage IT support tasks and provide immediate assistance to users. > > **Minpunten**: The self-service portal could use a design update, and the change management process is not as intuitive as it could be. > > Overall, SysAid has been a great ITSM solution for our organization, simplifying support processes and improving user satisfaction, though there are some areas for improvement. ----- ### "SysAid, a cost effective reliable ITSM System for Mid - Large Enterprise" — 4.0/5 > **Corus** | *3 december 2024* | Hoger onderwijs | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Straight forward easy to configure inhouse without the need for a third-party expertise, including the workflow designer for Change management, making it easy to ensure each step is taken in the change process. > > **Minpunten**: Admin Group Privacy - Right now, regardless of how you configure the admin groups, it is not possible to ensure that one group mis not able to see members of the other group, including their tickets. > > Other than a few things, we are generally happy with the system, as it has so far allowed us to manage our IT services effectively without having to pay hefty annual subscriptions. ----- ### "SysAid review" — 3.0/5 > **Tonia** | *29 april 2025* | Management non-profit organisaties | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: SysAid is easy to use and has a dedicated account specialist to assist with the POC and initial setup. > > **Minpunten**: What I liked least about SysAid is that many features like RMM is an add-on. The look and feel of the software is outdated. > > Overall, SysAid was our second choice. Had everything been under one pane of glass we would have gone with them. ----- ### "Simple and Effective Ticket Management" — 5.0/5 > **Christopher** | *19 maart 2026* | Schoolleiding | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like that Sysaid is very easy to use and makes logging, tracking, and updating tickets straightforward. The interface is clear, and the workflow supports quick responses, which helps in day-to-day IT support. > > **Minpunten**: Occasionally, the platform can be slow to load or respond especially during busy periods. This can make navigating tickets or updating details slightly frustrating. > > Overall, my experience has been good. Sysaid is easy to use, and it makes raising, tracking, and managing tickets straightforward. A few areas could be smoother, but it works well for everyday IT support tasks. ----- ### "Great support and customer care, a lot of features, requires someone to help with the setup" — 5.0/5 > **Nejc** | *3 december 2024* | Verzekeringen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Professional support, great Helpdesk, great costumer care, extensive documentation, ai chatbot > > **Minpunten**: Although the new UI/UX is great if still lacks basic features and stability > > A lot of features and configuration options. We would recommend using professional sysaid hours to setup the system. ----- Pagina: 1 / 22\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90863/sysaid?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/90863/sysaid) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens