--- description: Gedetailleerde beoordelingen over CallRail: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk CallRail met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CallRail reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Telefonie software](/directory/294/telephony/software) > [CallRail](/software/90860/callrail) # CallRail Canonical: https://www.getapp.nl/software/90860/callrail Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90860/callrail?page=2) > CallRail biedt oproepregistratie en analyse aan meer dan 100.000 bedrijven en marketingbureaus in Noord-Amerika. De intuïtieve software helpt gegevensgestuurde marketeers de prestaties van hun advertentiecampagnes te optimaliseren en de verkoopeffectiviteit te vergroten. > > Oordeel: score van **4.5/5** door 173 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 173 Reviews | | Gebruiksgemak | 4.4/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.3/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: CallRail - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 55,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Brazilië, Canada, Duitsland, Verenigd Koninkrijk, Verenigde Staten ## Functies - API - Aanpasbare rapporten - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Archiveren en retentie - Automatic call distribution (ACD) - Beller-ID - Bellijstbeheer - Bestandsoverdracht - Bewaking - Bronnen bijhouden - CTI (Computer Telephony Integration) - Call Scoring - Callcenterbeheer - Campagneanalytics - Chatten/messaging - Communicatie via meerdere kanalen - Controle van oproepen - Conversies bijhouden ## Integraties (17 in totaal) - Acquisio - Google Data Studio - HubSpot CRM - HubSpot Marketing Hub - Kenshoo Infinity Suite - Kissmetrics - Marin Software - Meta for Business - Mixpanel - Pipeline CRM - Salesforce Marketing Cloud - Salesforce Sales Cloud - Slack - Unbounce - VWO Testing ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Telefonie software](https://www.getapp.nl/directory/294/telephony/software) ## Gerelateerde categorieën - [Telefonie software](https://www.getapp.nl/directory/294/telephony/software) - [Call tracking software](https://www.getapp.nl/directory/749/call-tracking/software) - [Call recording software](https://www.getapp.nl/directory/935/call-recording/software) - [Gespreksanalyse](https://www.getapp.nl/directory/3884/conversation-intelligence/software) - [Lead management software](https://www.getapp.nl/directory/339/lead-management/software) ## Alternatieven 1. [Nextiva](https://www.getapp.nl/software/91289/nextiva) — 4.6/5 (916 reviews) 2. [CTM](https://www.getapp.nl/software/127363/calltrackingmetrics) — 4.7/5 (158 reviews) 3. [JustCall](https://www.getapp.nl/software/2047760/justcall) — 4.1/5 (224 reviews) 4. [RingEX](https://www.getapp.nl/software/105173/ringcentral-mvp) — 4.2/5 (1203 reviews) 5. [Five9](https://www.getapp.nl/software/91276/five9) — 4.2/5 (481 reviews) ## Reviews ### "My Favorite Call Tracking Service" — 5.0/5 > **Mike** | *27 november 2018* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Very easy to set up. Doesn't take a lot of time. Can track both calls and forms. > > **Minpunten**: There are issues from time to time with bad numbers. However, for the most part their customer service is quick to fix. > > We use it to track the results of our marketing campaign both in-house and for clients. ----- ### "Great software, but more expensive than the other like it" — 5.0/5 > **Chris** | *3 november 2018* | Marketing en reclame | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I like a lot about this - it's simple to use once you get the hang of it, and from there - you can do so much. > > **Minpunten**: I got a ton of numbers that had issues, I guess they were used before for other things but it's like they were all spammy. I even got calls from numbers I never called and they said I was calling them, when I definitely wasn't. It's also really expensive. ----- ### "Rip OFF" — 1.0/5 > **Andrii** | *25 oktober 2023* | Consumentengoederen | Aanbevelingsscore: 1.0/10 > > **Pluspunten**: Nothing to share read a review it’s unacceptable what they do\! > > **Minpunten**: NA read a review below, it’s unacceptable what they do > > I'm writing to express my sheer disappointment and frustration with CallRail's services and customer support. Recently, I was stunned to discover that my account had been switched to annual billing, leading to an unwelcome and substantial charge of over $1,600.What makes this situation egregious is that I never authorized the switch from monthly to annual billing. The fact that such a significant change in billing was made without my explicit consent is not only unethical but also suggests a lack of regard for customer preferences and authorization.Upon contacting CallRail to address this issue, their response was beyond disheartening. The refusal to issue a refund for a service that I did not sign up for is unacceptable. This move from CallRail feels less like a misunderstanding and more like a blatant ripoff. The action taken by their representative on my account was done without my approval, and their subsequent denial of responsibility is both infuriating and disappointing.I feel obligated to take this matter further, including filing complaints with the Better Business Bureau and relevant consumer protection agencies. Others should be warned: what I experienced with CallRail goes beyond poor customer service; it's misleading, unprofessional, and completely unacceptable. Please be very cautious with their billing practices and their account management. ----- ### "Awesome call system\!" — 5.0/5 > **Rick** | *17 juli 2019* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It has an intuitive interface to click together your call system. Plus, it has tracking numbers which can be useful. > > **Minpunten**: It really needs a way to reuse branches of the system. I'm not happy that I have to duplicate things just to make it work. (Ex. If no one answers, send it to voicemail. If they press a certain buttons, send the call to our answering service. The list goes on.) I THINK that CallRail is the one that adds the ?v=\[string\] to the end of our URLs, and that's bad practice. It makes it so if someone tries to share the link, then they copy the tracking code with it, thus throwing off our results. That really needs to be set in a cookie. However, I can't remember if that was a problem with CallRail or not, though. > > For the most part things are going well so far. ----- ### "Great Call Tracking Software" — 5.0/5 > **Mike** | *28 november 2018* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It helps business owners figure out which advertising platform brings in the most business. > > **Minpunten**: Although tracked by the software, form submissions cannot be used as conversions in Google Ads and Bing Ads. Yet. The software does get constant updates. > > Great call and form submission tracking software. It has a lot of integrations and always adding new ones. Support is responsive to inquires, which is another plus. ----- Pagina: 1 / 8\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90860/callrail?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/90860/callrail) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens