--- description: Gedetailleerde beoordelingen over Dynamics 365: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Dynamics 365 met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dynamics 365 reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [ERP-systemen](/directory/322/enterprise-resource-planning-erp/software) > [Dynamics 365](/software/90844/dynamics-365) # Dynamics 365 Canonical: https://www.getapp.nl/software/90844/dynamics-365 Pagina: 1 / 235\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90844/dynamics-365?page=2) > Microsoft Dynamics 365 is meertalige ERP-software voor meerdere valuta's. De oplossing is ontworpen voor middelgrote en grotere bedrijven en is volledig aanpasbaar en uitbreidbaar via het rijke ontwikkelingsplatform en de tools. > > Oordeel: score van **4.4/5** door 5833 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 5833 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.3/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Microsoft - **Locatie**: Redmond, VS - **Opgericht**: 1975 ## Commerciële context - **Beginprijs**: US$ 50,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Hebreeuws, Hongaars, Italiaans, Japans, Koreaans, Nederlands, Noors, Pools, Portugees, Russisch, Spaans, Thai, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Australië, Brazilië, Canada, China, Duitsland, India, Japan, Mexico, Verenigd Koninkrijk, Verenigde Staten ## Functies - API - Aanpasbare branding - Aanpasbare sjablonen - Activiteiten volgen - Activiteitendashboard - Administratie - Analyse van verkooptrends - Asset Lifecycle Management - Balans en winst- en verliesrekening - Beheer van supporttickets - Beheer van vaste activa - Beheer van verkooppipeline - Bewaking - Budgettering/prognoses - Business Intelligence - CRM - Campagnebeheer - Campagneplanning - Cashbeheer - Chatten/messaging ## Integraties (24 in totaal) - ADP Workforce Now - Ameyo - AskNicely - Campaign Monitor by Marigold - Docusign - Five9 - Gainsight CS - InsideView - Lattice Engines - LinkedIn for Business - Microsoft 365 - Microsoft Azure - Microsoft Excel - Microsoft Outlook - Microsoft Power BI ... en 9 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [ERP-systemen](https://www.getapp.nl/directory/322/enterprise-resource-planning-erp/software) ## Gerelateerde categorieën - [ERP-systemen](https://www.getapp.nl/directory/322/enterprise-resource-planning-erp/software) - [Business management software](https://www.getapp.nl/directory/581/business-management/software) - [Crediteurenbeheer software](https://www.getapp.nl/directory/237/accounts-payable/software) - [Boekhoudprogramma's voor fondsen](https://www.getapp.nl/directory/168/fund-accounting/software) - [Factuurprogramma's](https://www.getapp.nl/directory/240/billing-invoicing/software) ## Alternatieven 1. [HubSpot CRM](https://www.getapp.nl/software/102533/hubspot-crm) — 4.5/5 (4468 reviews) 2. [Zoho CRM](https://www.getapp.nl/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 3. [Odoo](https://www.getapp.nl/software/102445/odoo) — 4.2/5 (1314 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.nl/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 5. [NetSuite](https://www.getapp.nl/software/9137/netsuite) — 4.2/5 (2051 reviews) ## Reviews ### "D365 is the Complete Solution for Pro Services" — 4.0/5 > **Eric** | *9 december 2025* | Telecommunicatie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Dynamics 365 is one of the most comprehensive tools that I have used, especially from the Sales \& Delivery side of the business. From start to finish, Dynamics has the ability to manage all aspects of a successful professional service organization. > > **Minpunten**: The configuration and set up can be exhausting because Dynamics 365 is so comprehensive and extensible. If the organization does not have a clearly defined roadmap for D365 implementation, the implementation and configuration team can quickly get lost and lose sight of end goals, requiring extensive rework. > > I have used D365 in multiple organizations. In the most recent iteration of D365, the integration of MS Teams to Project Operations is fantastic. This allows comms to be quickly and easily tied to Project records. This is a huge time saver for administrators when working with large pipelines of projects. ----- ### "Great experience using Dynamics 365\!" — 4.0/5 > **Geverifieerde reviewer** | *19 december 2025* | Juridische dienstverlening | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Microsoft dynamics allows us to keep all of our information and tracking of users, and products into one place. There is seamless integration across users. > > **Minpunten**: The integration across users is not super reliable. We experience a lot of lag and downtime between users. > > Great experience using Dynamics 365\! Overall, we are very happy using Dynamics 365 as there are a lot of different integrations for us. ----- ### "Room to Grow" — 3.0/5 > **Christian** | *1 mei 2025* | Medische apparatuur | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The platform is very robust with different modules and infinite capabilities, from sales to service management to marketing, to HR. I appreciate Microsoft's commitment to improvement in technology by integrating things like Teams and Copilot into our CRM workflow. > > **Minpunten**: Microsoft makes you work with costly implementation partners to set up your system. The system also does not integrate naturally with Business Central on the accounting side. Make updates to the system can also take some time to learn through the advanced settings. > > Our experience has been mixed, mostly due to poor implementation partners. While I believe in the power of the software and its capabilities, it does not seem like it is an industry-leading CRM at this point. However, I'm hopeful that it will get to that point with further investment from Microsoft. ----- ### "Dynamics 365: Feature‑Rich and Transformative for Teams" — 4.0/5 > **Lucas** | *6 maart 2026* | Financiële dienstverlening | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: One of the things I liked most about Dynamics 365 is how seamlessly it brings different business functions together—sales, service, finance, operations, and marketing all live in one connected ecosystem. That unified approach means data flows naturally between teams, giving everyone a clearer picture of customers and processes without jumping between disconnected tools. The platform also feels incredibly adaptable; whether you’re automating workflows, customizing dashboards, or integrating with other Microsoft apps, it gives you the flexibility to shape it around your business rather than forcing you into rigid structures. > > **Minpunten**: One thing I liked least about Dynamics 365 is that its complexity can feel overwhelming at times—there’s a noticeable learning curve, especially when navigating advanced modules or configuring custom workflows. The interface, while powerful, can occasionally feel cluttered, and some tasks require more clicks than you’d expect. Additionally, performance can vary depending on the environment, and certain customizations or integrations may require more technical expertise than smaller teams typically have. > > My overall experience with Dynamics 365 has been strong because it brings so many moving parts of a business into one connected platform, making it easier to see the full picture and act on it. Once you get past the initial learning curve, the system feels powerful and flexible—automation, reporting, and integrations all work together to streamline daily operations. Collaboration improves because teams aren’t working in silos, and having real‑time data available across modules helps with faster, more confident decision‑making. While there are moments where the interface feels dense or certain customizations require technical expertise, the platform ultimately delivers a robust, unified environment that can genuinely elevate how a business runs. ----- ### "Easy and quick to use" — 4.0/5 > **Stephanie** | *29 juli 2025* | Kleding en mode | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: This is the CRM used by my last job. I enjoyed the ease of use and figuring it out, in order to manage my day to day activity in the job. > > **Minpunten**: It did not track emails. You had to integrate with another software to track emails and activity with customers. > > Overall it was a great product to keep track of my database and set reminders to follow up with prospects. ----- Pagina: 1 / 235\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90844/dynamics-365?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/90844/dynamics-365) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens