Kissmetrics

Oplossing voor web-analytics

4,3 /5 (14 review) Schrijf een review!

Kissmetrics - Overzicht

Wat is Kissmetrics?

Kissmetrics is een analytics- en conversieplatform dat is gebouwd om marketing te optimaliseren. Kissmetrics analyseert de interactie in de loop van de tijd van gebruikers met een website. Kissmetrics biedt bedrijven inzichten en helpt hen beslissingen te nemen en hun internetgebruikers beter te begrijpen.

Kissmetrics verbindt sessies van activiteit tussen apparaten en in de loop van de tijd. Deze inzichten helpen bij het identificeren van belangrijke patronen binnen doelgroepsegmenten. Kissmetrics stelt marketeers in staat hun impact te meten, hun campagnes te verbeteren en duidelijk te laten zien hoe ze hun keuzes kunnen koppelen aan het algehele bedrijfssucces. Kissmetrics legt vast wat er gebeurt voordat een bezoeker klant wordt, en koppelt die anonieme activiteit aan hun bekende activiteit zodra ze klant zijn geworden.

Kissmetrics - Overzicht

Prijzen

Vanaf
US$ 250,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Kissmetrics - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Azië, Australië, Canada, China, Europa en nog 5 andere, Duitsland, India, Japan, Latijns-Amerika, Middle-East and Africa
Ondersteunde talen
Engels

Screenshots

Schermopname van Kissmetrics: See revenue overview with Kissmetrics
Schermopname van Kissmetrics: See revenue overview with Kissmetrics Schermopname van Kissmetrics: Generate Kissmetrics reports Schermopname van Kissmetrics: Supports marketing features funnel Schermopname van Kissmetrics: Supports visitor data reporting Schermopname van Kissmetrics: See how campaigns impact customer engagement Schermopname van Kissmetrics: Generate and edit funnel reports

Kissmetrics reviews

Kissmetrics reviews

Totaalscore
4,3
/
5
Uitstekend
7

Zeer goed
5

Gemiddeld
1

Slecht
1

Erg slecht
0

Prijs-kwaliteitverhouding
3,8
Functies
4,2
Gebruiksgemak
3,3
Klantenondersteuning
4,2
86% heeft deze app aanbevolen
Shawn H.

Kissmetrics makes sure I can hit the curve balls out of the park

I am a daily Kissmetrics user, I start off my day checking my morning email to look for anything odd that might show up in the top 5 metrics that indicate product performance issues.
Then I use the population feature to check out the most important cohorts of my users.
I generally get around a dozen questions per day asking about feature use, or adoption rate, and I use Kissmetrics to pull those answers.


Vertalen met Google
Geverifieerde reviewer

Amazingly helpful, but really hard to implement and maintain


Vertalen met Google
Geverifieerde reviewer

When used correctly can give great insights, though it is hard to get there

I started using Kissmetrics, cause I had data that I was looking for that wasn't available through Google Analytics. The initial implementation was ok, but than I realized that the data was not correct since the integration with other tools I used, such as Unbounce didn't work smoothly.
I didn't have enough guidance to learn that, but only realized things in advance. Their support was ok, but it took them too much time to coordinate a talk with them to solve all issues, and there were always other issues I had to discover after the previous ones were solved.


Vertalen met Google
Geverifieerde reviewer

This Software is a Game Changer

For marketing, it has been eye opening. We're able to track all marketing efforts online and strategize accordingly. We've been amazed at what actually performed and what didn't. Eye opening data!


Vertalen met Google
Sabrina M.

Outstanding Software!!

The overall experience with Kissmetrics was outstanding. The customer support is like no other. They are so kind and understanding, happy to provide demos and walk you through your settings and functionality. The reports are very easy to create and read. The software is very user-friendly.


Vertalen met Google
Shawn H.
Sector: Computersoftware
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Kissmetrics makes sure I can hit the curve balls out of the park

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 24-10-2019
Bron van de reviewer: Capterra

I am a daily Kissmetrics user, I start off my day checking my morning email to look for anything odd that might show up in the top 5 metrics that indicate product performance issues.
Then I use the population feature to check out the most important cohorts of my users.
I generally get around a dozen questions per day asking about feature use, or adoption rate, and I use Kissmetrics to pull those answers.

Pluspunten

Quick access to the reports that I need most
Customizable user Populations
Super fast time over time and Cohort comparisons

Minpunten

I wish that there were more dashboard options, a way to set up automatic reports that would build and refresh in the app with a way to always have certain filters applied.
There is a dashboard, and it is very useful, but all Kissmetrics users share the same dashboard, and the dashboard does not allow overall filters (like excluding certain populations from all dashboard data)

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Medische apparatuur
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Amazingly helpful, but really hard to implement and maintain

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 15-8-2017
Bron van de reviewer: GetApp

Pluspunten

I think it's fair to say that Kissmetrics alongside Mixpanel are the 2 best tracking and leads analysis tools right now and for us, Kissmetrics won the competition for having a more accurate tracking tools and better pricing for a B2C company.
Generally these apps are made for B2B companies and therefore their pricing won't make sense for B2C since the total number of events they track easily impacts the price.

Minpunten

It takes a long time to implement it correctly especially if you have a complicated website with too many different events and properties.
They do help you to implement it but after it's done, you pretty much need to take care of new events tracking yourself. (Though, their support team still help you if you ask them questions)
There are certain limitations to it too:
- AdWords' dynamic tracking can't be reach by Kissmetrics. So if someone clicks on your AdWords ad, Kissmetrics only tells you it's Google. It can't tell you which ad group or ad it is coming from. Unless of course you deactivate the dynamic tracking and manually put the old UTM trackings for each ad in place.
- If you are doing Facebook Lead Ads, you should know since the lead conversion is happening outside of your main website, you can't store that information with the cookie attached to it to Kissmetrics or any other event tracking software.
- Kissmetrics says they have a good Salesforce integrations but it's not as smooth as you think it is. First of all, it's like an iframe within your SF and second of all, you can't do reporting within Salesforce regarding the Kissmetrics data. Their team says Kissmetrics should be the only place for your BI team to do reporting from.

All these aside, I still believe Kissmetrics is the best event tracking app out there with amazing pricing.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Geverifieerde reviewer
Sector: Financiële dienstverlening
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

When used correctly can give great insights, though it is hard to get there

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 4-7-2016
Bron van de reviewer: GetApp

I started using Kissmetrics, cause I had data that I was looking for that wasn't available through Google Analytics. The initial implementation was ok, but than I realized that the data was not correct since the integration with other tools I used, such as Unbounce didn't work smoothly.
I didn't have enough guidance to learn that, but only realized things in advance. Their support was ok, but it took them too much time to coordinate a talk with them to solve all issues, and there were always other issues I had to discover after the previous ones were solved.

Pluspunten

Interesting insights

Minpunten

- difficult to install and require a lot of work
- integration with other tools isn't complete

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 2.0/10

Geverifieerde reviewer
Sector: Administratie
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen naar het Nederlands

This Software is a Game Changer

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 1-10-2019
Bron van de reviewer: Capterra

For marketing, it has been eye opening. We're able to track all marketing efforts online and strategize accordingly. We've been amazed at what actually performed and what didn't. Eye opening data!

Pluspunten

The amount of data it appends and tracks is amazing. We're able to see which prospects are visiting which pages, and the conversion process. This has helped cultivate our marketing messages per audience, as well as track over the course of three years. Historical data has been valuable to compare if our interpretation of the data is accurate. Needless to say, we have been very pleased!

Minpunten

Some of the data isn't easy to summarize but that is really the lease of our concerns.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Sabrina M.
Sector: Hoger onderwijs
Bedrijfsgrootte: 10.001+ werknemers
Vertalen naar het Nederlands

Outstanding Software!!

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 23-10-2019
Bron van de reviewer: Capterra

The overall experience with Kissmetrics was outstanding. The customer support is like no other. They are so kind and understanding, happy to provide demos and walk you through your settings and functionality. The reports are very easy to create and read. The software is very user-friendly.

Pluspunten

This program is very user-friendly, very easy to grasp and understand the analytics. The reports come out simple and are useful. You can structure the software to track pretty much track anything you need.

Minpunten

I didn't have any dislikes, perhaps pricing, having a lower price option might be beneficial for some.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
7,2/10
Gebaseerd op 14 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Kissmetrics

Prijzen van Kissmetrics

Vanaf
US$ 250,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
3,8/5
Gebaseerd op 14 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Kissmetrics - Functies

Kissmetrics - Functies

API
Aanpasbare rapportage
Activiteitendashboard
Ad-hocrapportage
Bewaking
Business intelligence
Dashboards maken
Drag & Drop-interface
Gegevens filteren
Gegevens importeren en exporteren
Gegevensvisualisatie
Grafieken maken
Integratie van derden
Meerdere gegevensbronnen
Predictieve analyse
Rapportage en statistieken
Realtime analyse
Realtime gegevens
Trendanalyse
Visuele analyse
Functies
4,2/5
Gebaseerd op 14 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

Kissmetrics - Veelgestelde vragen

Kissmetrics - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Kissmetrics.

V. Welke prijsmodellen heeft Kissmetrics te bieden?

Kissmetrics kent de volgende prijsmodellen:

Vanaf: US$ 250,00/maand

Prijsmodel: Abonnement

Gratis proef: Niet beschikbaar

V. Wat zijn de voornaamste functies van Kissmetrics?

We hebben geen informatie over functies van Kissmetrics

V. Wat zijn de typische gebruikers van Kissmetrics?

Kissmetrics heeft de volgende typische klanten:

Freelancers, Middelgroot bedrijf, Klein bedrijf

V. Welke talen worden door Kissmetrics ondersteund?

Kissmetrics ondersteunt de volgende talen:

Engels

V. Welke prijsmodellen heeft Kissmetrics te bieden?

Kissmetrics kent de volgende prijsmodellen:

Abonnement

V. Biedt Kissmetrics ondersteuning voor mobiele apparaten?

We hebben geen informatie over apparaten die door Kissmetrics worden ondersteund

V. Met welke andere apps kan Kissmetrics worden geïntegreerd?

Kissmetrics kan worden geïntegreerd met de volgende toepassingen:

Bitium, ChurnSpotter, Help Scout, Klipfolio, LoginRadius, Mailchimp, Optimizely, Recurly, Shopify, VWO Testing

V. Welke mate van ondersteuning heeft Kissmetrics te bieden?

Kissmetrics biedt de volgende ondersteuningsopties:

Kennisbank, Online ondersteuning, Telefonische ondersteuning