QuickBooks eCommerce

For the consumer and the seller, this software simplified the buying and selling process. The software kept all the products organized and sent out all my invoices on time. The way it was able to keep track of my stock as it was received and shipped out was extremely helpful due to the speed and precision. Where free programs would take a million steps just to complete a sale and track stock, Trade Gecko would do it all in one go.

The software was a tiny bit sluggish at times when I needed it to function quickly. That is the drawback for any product that must be used over an internet connection though.

The software has some decent functionality in the inventory syncing between sales channels and purchase orders, product creation. But this would be a pretty expensive option for just inventory syncing.

Where to start... The back end reporting is the worst I have ever come across in any system. You cant run any type of clear order reporting, my accountants (two different ones) had to manually look at each order to reconcile payments for their wholesale module because there is no proper order reporting. When you ask TradeGecko about any gaps in reporting or any other lack of functionality they ask you to 'submit a feature request'. I submitted 11 of them over 1 year and have not heard back on any of them. Toerh negatives: You can not enter in any custom shipping amounts in the system. You can not enter in a ship to address when creating a new order for any drop ship orders, you have to go in a create a whole new customer in a different section of the system then go back into the order just to use a 1 time shipping address. You can't print or even export your inventory count reconciliation report... I have to take screenshots and then paste to excel just so I can have a report to investigate from... and these are just a few of the major gaps with this system. The support is worse that the gaps, there is no one to call you can only email them and it often takes weeks before you get a response and often the only response you get is to 'submit a feature request'. Save your money but more importantly save you time and look for another option.

The platform is designed to be user-friendly, making it accessible even to inexperienced employees. It is straightforward yet robust, with exceptional customer service and rapid support. Its intelligence features are highly useful and valuable. The B2B platform is highly effective, and customers appreciate its capabilities. Additionally, the outstanding inventory system has significantly reduced our non-productive hours. TG frequently provides updates and improvements to enhance the platform's functionality.

I would appreciate more customization options. Additionally, the system can be slow to load at times.

I love how it was build that even small business also can use, it work well with inventory and purchasing, love how fast we can find if it have any error

I love everything about this software, however I would love to see more development in this software also.