Over Booker
Versla je concurrentie met de bekroonde salon- en spa-software van Booker, het alles-in-één platform dat begrijpt dat jij je liever richt op je klanten in plaats van alle dagelijkse taken handmatig af te handelen. Booker helpt je jouw online boekingen, verkooppunten, lidmaatschaps- en loyaliteitsprogramma's te beheren, terwijl je tegelijkertijd nieuwe klanten aantrekt en ervoor zorgt dat ze terugkomen. Overal 24/7 toegang tot je Booker-account met de veilige, kosteneffectieve en handige cloudgebaseerde software van Booker.
Het platform is opgebouwd rond 5 hoofdpijlers van bedrijfsmanagement:
Aantrekken: ontvang boekingen van nieuwe klanten via je website en op partnersites, zoals Facebook, Yelp, MapQuest en meer.
Boeken: bied je klanten de vrijheid om op elk gewenst moment een afspraak te maken met online, sociale en mobiele boekingsopties.
Verkopen: beheer en optimaliseer je verkooppunten, betalingsverwerking, e-commerce en cadeaukaartverkoop, allemaal vanaf één platform.
Beheer: Neem de controle over je werknemers-, klant- en inventarisgegevens met gebruiksvriendelijke tracking- en rapportagetools.
Behouden: bouw duurzame relaties met klanten op met behulp van bewaartools die de juiste boodschap op het juiste moment leveren.
Afbeeldingen
Twijfels over Booker?
Vergelijk met een populair alternatief
Booker
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
Acuity Scheduling
Schedulicity
Noterro
ZENOTI
Reviews
Heb je Booker al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Detailhandel
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Booking appointments with a few clicks!
Beoordeeld op 17-12-2019
Easy to use, easy to book, easy to look at past and future bookings!
Easy to use, easy to book, easy to look at past and future bookings!
Pluspunten
Excellent for booking appointments for guests. Easy to pull up upcoming and past bookings with names and dates.
Minpunten
This is a wonderful program that hasn't failed us yet. We have our employees using this program with no issues at all.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Booker review
Beoordeeld op 15-10-2019
I hated them and will never go back. Absolutely negligent business practices by their vendor...
I hated them and will never go back. Absolutely negligent business practices by their vendor companies.
Pluspunten
When I first signed with Booker, I liked the merchant services fees were better than Mindbody Online. Also, I liked that I locked in a significantly cheaper monthly rate as opposed to Mindbody.
Minpunten
The automatic emails at the time, could not be turned off. It didn't work with my type of business. Also, I hated the company that handled their merchant services. They put my account on hold after trying to cancel their services. A ridiculous customer service representative froze my account so then no deposits could go through affecting my payroll. No one told me that canceling my services with Booker would affect the merchant services or my ability to receive deposits. Absolute jerks.
- Sector: Publiceren
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
I used to love Booker, but fixes and updates come slowly and customer service is terrible!
Beoordeeld op 30-10-2017
Booker is a robust solution for online scheduling and taking payments too. In theory, Booker will...
Booker is a robust solution for online scheduling and taking payments too. In theory, Booker will save you loads of time since customers schedule and manage their own appointments. In reality, we spend too much time on the phone with Booker trying to work out quirks.
Pluspunten
Admin backend is solid and reliable.
Lots of options to customize. Too many at times since finding just the right setting can take 15-20 minutes or require a phone call to customer service.
Minpunten
Customer front end is weak and confusing. Booker does not allow certain booking options (CF2) to be used in iFrames. This forces you to send customers to a 3rd party website (not yours) to make appointments. Fixes and feature requests come slowly if at all.
If you are interested in using Booker be sure you know what you are getting into before you commit. It is very difficult to get 100, 500, or thousands of customers to move to a new appointment system if you later decide Booker is not what you expected. Get used to what Booker looks like now and be okay with that for the long haul. Don't plan on being able to add a feature of even getting Booker to fix bugs. Booker will show you a long list of "fixes" and revision numbers of updated software. I have never known any of these updates to address a bug of concern we had with the SaaS. Customer requests are ignored and bugs are described as features. Yes, they really are! For example, in some places staff names are sorted by first name and in other places they are sorted by last name. This does make it feel like you are using different software products and will infuriate you at times.
Different interfaces all work differently. In other words, they all feel like different products. We use the admin interface, the Booker iOS app, the Booker customer app, CF1, and Facebook app. That seems like lots of great options until you realize how disjointed and different they all are. You are not merely learning one software package, you really have to learn them all.
- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A Very Useful Tool for Every Business
Beoordeeld op 24-12-2022
I use Booker as our point of sale system in a number of locations since everything is in one place,...
I use Booker as our point of sale system in a number of locations since everything is in one place, simplifying our work. I've tried seven other point-of-sale programs, including Salon Iris, Square, Micros, and others, but none of them compare to Booker as a POS program for salons.
Pluspunten
Staff scheduling and operating hours are simple to do and follow to.There are so many options for categories to pick from, and I appreciate that you can create your own, so it's easy to add and remove services from our menu.
Minpunten
Too many errors and issues with making appointments. Sometimes it will state there is no personnel on duty or the service won't appear on the menu. Refreshing the page and logging out and back in again won't always work.
- Sector: Geestelijke gezondheidszorg
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 6.0 /10
Gets the job done, but can glitch frequently.
Beoordeeld op 31-3-2019
Overall Booker was easy to learn, pretty user friendly, and helped us streamline schedules for...
Overall Booker was easy to learn, pretty user friendly, and helped us streamline schedules for multiple providers at once which I believe impacted overall experience guests had at the spa.
Pluspunten
I liked the ease of integrating new specials or services we were offering. It was generally easy to navigate and was also integrated with our website which was convenient and allowed guests to easily book online.
Minpunten
At the time I was using Booker, I experienced many times where the program would freeze out would have really slow load times which made it difficult during high volume times at the spa.
Booker - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Booker.V. Welke prijsmodellen heeft Booker te bieden?
Booker kent de volgende prijsmodellen:
- Vanaf: US$ 129,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van Booker?
Booker heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Booker ondersteund?
Booker ondersteunt de volgende talen:
Engels
V. Biedt Booker ondersteuning voor mobiele apparaten?
Booker ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Booker worden geïntegreerd?
Booker kan worden geïntegreerd met de volgende toepassingen:
Clover, Google Analytics 360, Google Calendar, Keap, Mailchimp, Meta for Business, Twitter
V. Welke mate van ondersteuning heeft Booker te bieden?
Booker biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Booker.
