Over Booker

Versla je concurrentie met de bekroonde salon- en spa-software van Booker, het alles-in-één platform dat begrijpt dat jij je liever richt op je klanten in plaats van alle dagelijkse taken handmatig af te handelen. Booker helpt je jouw online boekingen, verkooppunten, lidmaatschaps- en loyaliteitsprogramma's te beheren, terwijl je tegelijkertijd nieuwe klanten aantrekt en ervoor zorgt dat ze terugkomen. Overal 24/7 toegang tot je Booker-account met de veilige, kosteneffectieve en handige cloudgebaseerde software van Booker.

Het platform is opgebouwd rond 5 hoofdpijlers van bedrijfsmanagement:

Aantrekken: ontvang boekingen van nieuwe klanten via je website en op partnersites, zoals Facebook, Yelp, MapQuest en meer.

Boeken: bied je klanten de vrijheid om op elk gewenst moment een afspraak te maken met online, sociale en mobiele boekingsopties.

Verkopen: beheer en optimaliseer je verkooppunten, betalingsverwerking, e-commerce en cadeaukaartverkoop, allemaal vanaf één platform.

Beheer: Neem de controle over je werknemers-, klant- en inventarisgegevens met gebruiksvriendelijke tracking- en rapportagetools.

Behouden: bouw duurzame relaties met klanten op met behulp van bewaartools die de juiste boodschap op het juiste moment leveren.

Prijzen vanaf:

US$ 129,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Booker

Apparaten

Bedrijfsgrootte

K M G

Markten

Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 129,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Top 5 alternatieven voor Booker

Afbeeldingen

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Functies

Totaal aantal functies van Booker: 82

  • API
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Aanwezigheidsbeheer
  • Activiteitendashboard
  • Afspraakplanning
  • Afsprakenbeheer
  • Behandelingspakketten
  • Beheer van beursstands
  • Beheer van cadeaubonnen
  • Beheer van retailvoorraad
  • Betalingen verwerken
  • Bevestigingen/herinneringen
  • CRM
  • Creditcardbeheer
  • E-mailmarketing
  • Elektronische handtekening
  • Factureren
  • Foto's voor en na
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Gegevenssynchronisatie
  • Geplande distributie
  • Groepsplanning
  • Herinneringen
  • In- en uitklokken
  • Inkoop en ontvangst
  • Integratie van sociale media
  • Integraties van derden
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Kamers reserveren
  • Klantenaccounts
  • Klantenbeheer
  • Klantendatabase
  • Klantendatabase
  • Klantenportal
  • Klantprofielen
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Marketingautomatisering
  • Multilocatie
  • Online betalingen
  • Online reserveren
  • Online tijdklok
  • Orderautomatisering
  • Payroll en provisies
  • Payrollbeheer
  • Personeelsbeheer
  • Personeelsplanning
  • Personeelsportal
  • Provisiebeheer
  • Rapportage en analyse
  • Realtime planning
  • Realtime rapportage
  • Referenties bijhouden
  • Reserveringenbeheer
  • Reserveringsbeheer
  • Retail POS
  • Sms-berichten
  • Sms-marketing
  • Streepjescodes en tickets scannen
  • Taakplanning
  • Terugkerende afspraken
  • Tijd en onkosten bijhouden
  • Tijdklok
  • Toegangsopties/machtigingen
  • Transactiegeschiedenis
  • Verkooppunt
  • Verkooprapporten
  • Verwerking van creditcards
  • Voor schoonheidsinstituten en wellnesscenters
  • Voorraad bijhouden
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Website-integratie
  • Werknemersdatabase
  • Wisselen van dienst
  • Zelfservice voor werknemers
  • eCommerce-beheer

Alternatieven

Mindbody

4,0
#1 alternatief voor Booker
Mindbody biedt business management software voor wellnessbedrijven, salons, sportscholen, wellnessprofessionals en...

Vagaro

4,7
#2 alternatief voor Booker
Vagaro is een webgebaseerde oplossing voor eigenaren van salons en fitnesscentra om hun bedrijf te promoten, personeel...

Phorest

4,8
#3 alternatief voor Booker
Phorest software voor salons helpt salons om moeiteloos voorraad, personeel en verkoop te beheren, maar biedt gebruikers...

Shopify

4,5
#4 alternatief voor Booker
Shopify is een handelsplatform dat verkoop eenvoudig maakt voor iedereen – online, op een winkellocatie en alles...

Reviews

Totaalscore

4,1 /5
(925)
Prijs-kwaliteitverhouding
3,9/5
Functies
4,0/5
Gebruiksgemak
4,2/5
Klantenondersteuning
4,1/5

Heb je Booker al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 925 worden weergegeven
Ashely S. Ashely S.
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Book It!

Beoordeeld op 11-10-2018

Pluspunten

Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

Minpunten

The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

Michael C. Michael C.
Totaalscore
  • Sector: Medische praktijk
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Using it for our Med Spa

Beoordeeld op 24-9-2019

Booker does what we need, support has always been responsive and it is easy to use.

Booker does what we need, support has always been responsive and it is easy to use.

Pluspunten

Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

Minpunten

We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need.

Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

Overwogen alternatieven

DaySmart Salon

Redenen om voor Booker te kiezen

We were with a franchise that required Booker for a year.

Overgestapt van

DaySmart Salon

Redenen om over te stappen op Booker

Mandated by Francise
Heba M. Heba M.
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 4.0 /10

Good but customer support is lacking.

Beoordeeld op 29-10-2021

Pluspunten

Very easy to use and customize. Easy to access from anywhere.

Minpunten

Expensive and lots of down time. Expensive for adding more features. Lots of reporting issues but customer service isn’t helpful

Overwogen alternatieven

Mindbody

Redenen om over te stappen op Booker

Mind body was very focused on classes
Anna P. Anna P.
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 11-50 werknemers
  • Anders 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Booker? ARE YOU KIDDING?

Beoordeeld op 10-4-2017

This company is a joke. They may have tried to put together a Salon software, which has some good...

This company is a joke. They may have tried to put together a Salon software, which has some good qualities and bad, but, the company has ruined their name and a host of other businesses because of their lack of understanding how their software has a direct effect and how they manage their software on a day to day basis. They are completely horrific! We continually try to deal with the issues, (Booker being slow, or totally down on a regular basis), and we have heard every unimaginable excuse, but the only people that are having a very costly, negative impact, are the businesses that purchased this worthless product. We came to Booker primarily through the recommendation of Spa Magazine. They touted Booker as being the Best Software Company in the market and they still continue to do so. We took their recommendation strongly and pursued Booker. We were courted with full Attention and Promises when we first met. We were promised complete support and excellent service, which was also written by American Spa. We signed on with Booker and slowly problems continued to arise. We worked through them but as time progressed, it became a regular ongoing occurrence. We were told that Booker was growing too fast and that the problems would be resolved; this couldn't be further from the truth. Things progressively got worse! We have issues getting through to Booker and the slowness and down times are becoming commonplace. Our business has suffered and lost customer satisfaction and comfort in quick appointments. Our good will has been damaged and through all of this, we have tried to be tolerant and understanding. Last week the experience in our company, using Booker software, became intolerable. The software was barely running or slow, and on our busiest day, it completely shut down. We were so dependent on Booker that we had to turn away our business. We cannot continue to do business this way! We would love to know if other companies are dealing with this issue and what they are doing to keep their business from this harm. While we wait on hold and continue trying to get through to the owner of Booker, we are searching for a software that can service our needs with minimal issues. Please let us know

Antwoord van Kirsten

Dear Anna,

We take our role in your business very seriously. We've invested significantly in improving our servers so this won't happen again in the future. This investment of engineering resources and updated equipment has resulted in greater stability and faster speed, and we intend to continue the improvements.

We'd love to discuss this further with you if you have time. We thank you for using Booker and for your feedback.

Thank you,
The Booker Team

Celeste W. Celeste W.
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Just switched BACK to Booker from another booking software

Beoordeeld op 25-7-2019

We have been using Booker in my business for years and earlier this year we were convinced by...

We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over. It was one of the worst decisions we have made. After 4 months of giving it our best try and much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made. Booker is the BEST platform for service based booking and the back end reporting of that kind of business. I do wish their customer service was as good as the other one we tried but it is not nearly as responsive. We are happy to be back though!!

Pluspunten

Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options.

Minpunten

The customer support could be faster and more helpful. The client end of scheduling could be easier for the client.

Overwogen alternatieven

Mindbody

Redenen om voor Booker te kiezen

We needed a more comprehensive product.

Redenen om over te stappen op Booker

Negative reviews from staff who used Mindbody in other clinics.
5 van 925 worden weergegeven Lees alle reviews

Booker - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Booker.

Booker kent de volgende prijsmodellen:

  • Vanaf: US$ 129,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Niet beschikbaar

Booker heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Booker ondersteunt de volgende talen:

Engels

Booker ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Booker kan worden geïntegreerd met de volgende toepassingen:

Clover, Facebook for Business, Google Analytics, Google Calendar, Keap, Mailchimp, Twitter

Booker biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Booker.