Jobber

4,5 (754)
Schrijf een review!
Offertes opstellen, plannen en facturering voor thuisbedrijven

Over Jobber

Jobber is een cloudgebaseerde oplossing voor buitendienstbeheer die is ontworpen voor kleine en middelgrote bedrijven. Jobber is ontworpen en gebouwd om snel te leren en gemakkelijk te gebruiken, en heeft alle tools en flexibele functies die nodig zijn om het werk gedaan te krijgen.

Jobber is ontworpen voor bedrijven met een buitendienst, zoals loodgieterij, landschapsarchitectuur en gazononderhoud, schoonmaakservice, computerreparatie, HVAC (heating, ventilation en air conditioning, verwarming, ventilatie en airconditioning), ongediertebestrijding elektriciens, klusjesmannen, tapijtreiniging en meer.

Jobber ondersteunt een breed scala aan geplande en niet-geplande werkstromen, met zowel eenmalige als terugkerende contractcapaciteiten. Het planningsrooster en de kaartweergave van Jobber zorgen ervoor dat teams volledig worden toegewezen en efficiënt worden gerouteerd.

Het factureringssysteem van Jobber is nauw geïntegreerd met het planningsplatform en biedt facturering met één klik van een of meer taken met tracking en rapportage waardoor een bedrijf elke keer wordt betaald. Veel gebruikers van Jobber elimineren de extra kosten van een boekhoudsysteem van derden.

Buitendienstbeheerders kunnen unieke klant- en opdrachtdetails in Jobber bijhouden. Van aangepaste velden tot aangepaste taakformulieren tot het toevoegen van notities en bijlagen, teams zijn voorbereid op de taak. Medewerkers hebben toegang tot de informatie die ze nodig hebben wanneer ze deze in het veld nodig hebben, en managers hebben een duidelijk overzicht van elke klant en elk bezoek.

Robuust en toch eenvoudig te gebruiken vanaf elk apparaat. Planning, offertes en facturering helpen bedrijven georganiseerd te blijven en zich te concentreren op het leveren van goed werk. Met toevoegingen en verbeteringen die bijna dagelijks worden aangebracht, is Jobber een actief en krachtig ontwikkeld cloudgebaseerd bedrijfssysteem voor buitendienstbedrijven.


Afbeeldingen

Jobber Software - 1
Jobber Software - 2
Jobber Software - 3
Jobber Software - 4
Jobber Software - 5
Nog 6 andere bekijken
Jobber-video
Jobber Software - 1
Jobber Software - 2
Jobber Software - 3
Jobber Software - 4
Jobber Software - 5

Twijfels over Jobber? Vergelijk met een populair alternatief

Jobber

4,5 (754)
VS.

Beginprijs

US$ 49,00
maand
Geen prijsinformatie gevonden

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

195
86

Integraties

10
2

Gebruiksgemak

4,5 (754)
2,9 (58)

Prijs-kwaliteitverhouding

4,3 (754)
2,7 (58)

Klantenservice

4,5 (754)
2,9 (58)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Alternatieven

WorkWave Service

3,1
#1 alternatief voor Jobber
WorkWave Service is software voor buitendienstbeheer die geschikt is voor residentiële schoonmaakbedrijven, gazon- en...

QuickBooks Online Advanced

4,4
#2 alternatief voor Jobber
QuickBooks is een oplossing voor boekhouding- en bedrijfsbeheer waarmee MKB's verkoop, voorraad, financiële rekeningen...

SkyBoss

4,7
#3 alternatief voor Jobber
SkyBoss is een oplossing voor backoffice- en buitendienstbeheer voor de planning, dispatch en het bijhouden van klussen...

Knowify

4,5
#4 alternatief voor Jobber
Knowify is een mobiele oplossing voor aannemersbeheer waarmee bouwbedrijven opdrachten, contracten, wijzigingsopdrachten...

Reviews

Totaalscore

4,5 /5
(754)
Prijs-kwaliteitverhouding
4,3/5
Functies
4,2/5
Gebruiksgemak
4,5/5
Klantenondersteuning
4,5/5

Heb je Jobber al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 754 reviews worden weergegeven
Paul
Paul
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent company and excellent product

Beoordeeld op 8-3-2018

Makes things work so much better for us! There are small issues but we work through them. Nothing...

Makes things work so much better for us! There are small issues but we work through them. Nothing is perfect and for the price point this is phenomenally the best on the market.

Pluspunten

Absolutely great system and easily adaptable to service companies. They are constantly adding features and functions and I hate to give only 4 stars on that but there are a few things that we would like to have but it doesn't incorporate. They are ALWAYS open to listening and I have actually had some of my ideas incorporated into the program. If I could give 10 stars on the customer service and value for the money I absolutely would. It is a simple program to use once you play with it for a bit. They are always updating which is awesome always new functionality available!

Minpunten

I don't like the fact that Visits and Jobs are treated separately with no way to combine them. I wish that you could set this up and for us, just delete the visit altogether because for us a Job is a Visit. They are always 1 to 1 ratio for us. It makes some of the scheduling frustrating because you can schedule a job but not have a visit scheduled. I can completely see how other companies need the ability for multiple visits on 1 job though.
Would like to see compulsory custom fields so you don't forget to fill out important data on quotes or invoices.
This is a big one, if you don't use the Stripe Jobber Payments then you cannot post a refund to a clients account. You basically have to do a work around and then post a negative invoice. It is very frustrating for a basic accounting function. We often have customers place deposits or pay in advance and they don't use their full deposit for our service. We have to issue a refund and it is a real pain to do.

Olivia
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Jobber Customer Support Employees Deserve a Raise

Beoordeeld op 28-4-2023

Pluspunten

Jobber definitely has a learning curve. Any time I have ever had a question, though, Jobber support has been ULTRA helpful. Now that I am comfortable with the software, I love it. The setup makes it so easy to see what needs to be done so I don't miss anything, and the step-by-step process makes quoting, scheduling, and invoicing very streamlined.I find myself going "Oh, cool, Housecall Pro wouldn't let me do that" often.

Minpunten

The top two main concerns are issues with multiple contacts under a profile and calendar colors. I have no way of knowing what phone number/email goes to who, and I have up to 7 numbers under some of our commercial accounts. I need to be able to custom label numbers/emails other than "Work, Mobile, Home" Calendar colors is the only thing I miss from Housecall Pro. I could enter the HTML color code which made it so much easier to tell people apart on the calendar. While I'm at it, I'd like to be able to click and drag things at 15 minute intervals instead of 30 minutes; that would save me so much time.

Antwoord van Jobber Software

Hey Olivia! This was such a detailed review, so thank you so much for sharing this with us! It's so nice to know that our Support team was able to help make sure you were set up and feeling comfortable with Jobber and that you've now got everything in place so that you won't miss anything.

Really appreciate you flagging those concerns to us too! Our Support team can definitely offer suggestions for both the contact info you're needing to be more clearly labelled and calendar colors, so feel free to reach out to us to chat more about those pieces. It'd be great to hear from you!

John
Totaalscore
  • Sector: Chemicaliën
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

Good but not great. Extremely slow to implement functional improvements

Beoordeeld op 17-8-2023

The biggest benefit for my industry is to have an all-in-one software that lets me manage clients,...

The biggest benefit for my industry is to have an all-in-one software that lets me manage clients, scheduling, billing, and reporting, and most importantly track and log my pesticide usage - which is a legal requirement for my industry. It does the first 4 things really well, but the chemical tracking is such a cumbersome, poorly designed abomination that I'll jump ship in a heartbeat the minute I can find a comparable CRM solution.

Pluspunten

It's easy(ish) to get started. There's a lot to learn, like any software, but once you get used to it it's pretty good. Menus could be better, there's important features hidden in weird areas, but there's not so many different areas to explore that it's overwhelming.The ability to integrate a contact form into a website is a big one, it makes grabbing all of a customer's basic info a snap. Creating quotes, jobs, scheduling visits, invoicing, follow ups, all a snap.The mobile app is OK, could definitely benefit from improvements though. Hard to use an app that doesn't have any offline functionality whatsoever.Customer service is decent - though it used to be GREAT. Wait times are now very long, but the staff are all friendly and knowledgeable.The ability to create your own (service) reports and job forms to attach to visits is an important and useful feature for my industry. Attaching photos and other relevant files is quick and easy.

Minpunten

The short version of complaints is that Jobber devs simply don't listen. Ever. Years of submitting the same recommendations and complaints and nothing gets addressed. And I'm talking about fundamental critical changes that are vital to my industry, not cosmetic things or little bugs. But no, just the same lip service from the CS team "we'll certainly pass this along to our dev team". All they seem to be focused on improving is the offerings in their app marketplace, finding redundant integrations that no one is asking for or needs.Jobber is VERY expensive, which adds to the frustration of being ignored. If it fits your needs as is, great, but don't expect any changes.The mobile app can't be used properly offline. It won't even launch if there's no data. So if trying to access your schedule to find the address for your next appointment you'd better hope you took a screenshot of your day in the morning so you know where you need to go.Jobber doesn't push changes to client changes to QBO, instead it relies on making the changes in Quickbooks to be pushed to Jobber. We're using the CRM software as the primary tool to manage all aspects of client info, yet we have to open a completely different software to save changes to certain info.Pesticide use records. The whole thing is a mess, from top to bottom. Period.The system sends WAY too many emails to clients for various functions. I'm often marked as a spam sender and vital communcations are missed.

Antwoord van Jobber Software

Hi there John! Thank you very much for taking the time to leave us a detailed review.

Jobber has been, and continues to be, built on customer feedback and we acknowledge that suggestions that are provided to us might not come to fruition. We prioritize development based on customer impact to the majority, but we encourage you to keep sharing any ideas you have and check the Product Updates area for future changes.

With our new app design, certain functions were created to allow for unsaved items to be stored until a connection has been restored. However, this is just a start and we know there is much more we can do! We'd also love to hear what your needs would be for further offline functionality.

As for our sync with QBO, we are in the process of releasing a new version of the sync which will look at Jobber as the source of changes, so we also encourage you to reach out to us as migrations to this new sync is now available.

Finally, with the emails that we send out to your customers, this can be refined and we'd also like to know more which ones they are finding to be noisy or annoying.

We really want to stress how important it is for us to understand your needs and appreciate you sharing your thoughts. If you reach out to us, please be sure to mention that you left a Capterra review and we can speak to you directly about your feedback.

Take care!

Michael
Totaalscore
  • Sector: Landbouw
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 2.0 /10

Change is not always good.

Beoordeeld op 10-4-2024

Jobber is a wonderful tool although a little pricey, It would be nice if it could be paid for in...

Jobber is a wonderful tool although a little pricey, It would be nice if it could be paid for in English oounds without the need for currency change costs.

Pluspunten

The old home page was very robust and allowed for a good degree of business management on the fly

Minpunten

The new home page is a backward step in terms of usability of this platform

Candi
Totaalscore
  • Sector: Fabricage van elektrische/elektronische producten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy, Simple but Powerful App

Beoordeeld op 19-4-2023

Overall our experience has been great. We haven't had to contact customer service but a couple of...

Overall our experience has been great. We haven't had to contact customer service but a couple of times and they are on top of it and that is very important to me as the admin, because I am not with my employees all day, I am at the office and when they have a problem, I point them to Jobber customer service and you guys are awesome. Our employees are able to really track their time on the jobs which in the end will help them when they apply for their own electrical license.

Pluspunten

The fact that it was very easy to implement and get our staff on the app with such ease. The customer service is awesome. I can't tell you how many times I have punted questions from my employees over to the customer service chat on their own devices to answer their specific questions.

Minpunten

I wish that when we invoiced from Jobber and synced it with Quickbooks, that if we have a change on that invoice, that the change would sync over to quickbooks as well. I wish that there was like a daily journal feature that could be implemented somehow. My husband comes home at night and physically writes down all the things he did that day. So like a check list for himself. If I could get him to do on his Ipad, it would save him some time I think.

Overwogen alternatieven

Housecall Pro

Redenen om over te stappen op Jobber

A plumber friend of mine mentioned it and we looked into Jobber and did a demo, plus my friend showed up some real life situations on his phone and my husband was sold.

Antwoord van Jobber Software

Hey Candi! This was such a thorough review, thank you so much for taking the time to share your thoughts here! We especially appreciate your notes about wanting updates to sync to QuickBooks and some sort of journal space to hopefully save your husband some time. It sounds like the journal especially would be a big help for you two, so that's great feedback for us to have. Thanks again!

5 van 754 worden weergegeven Lees alle reviews

Jobber - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Jobber.

Jobber kent de volgende prijsmodellen:

  • Vanaf: US$ 49,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Jobber heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50

Jobber ondersteunt de volgende talen:

Engels

Jobber ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Jobber kan worden geïntegreerd met de volgende toepassingen:

Braintree, Fundbox, Google Calendar, Mailchimp, PayPal, QuickBooks Online, Square Point of Sale, Stripe, Zapier, authorize.net

Jobber biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Jobber.