Neon CRM
Neon CRM
Over Neon CRM
Werf meer fondsen, bespaar tijd en krijg dingen gedaan met een CRM-platform voor non-profitorganisaties dat werkt voor jouw behoeften. De meeste medewerkers van dit bedrijf komen uit een non-profitachtergrond ; ze hebben in jouw schoenen gestaan en hebben een database ontworpen om jouw problemen op te lossen.
Met al je gegevens en tools op één plek bespaar je tijd en kun je je concentreren op het werk dat er echt toe doet. Maak online formulieren, onderhoud contact met donateurs, plan evenementen, beheer leden, volg vrijwilligers en krijg inzichten via ingebouwde dashboards met belangrijke statistieken, dit alles met slechts enkele muisklikken.
Sluit je aan bij de duizenden organisaties die NeonCRM gebruiken om hun fondsenwerving, lidmaatschap, evenementen en websites te beheren. Prijzen al vanaf $ 100 per maand.
Afbeeldingen
Twijfels over Neon CRM?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
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Reviews
Heb je Neon CRM al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Schoolleiding
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
User Friendly
Beoordeeld op 1-9-2023
Pluspunten
I have worked in a few CRMs since starting my career, and Neon CRM is the most user friendly. Also, the help section is wonderful and easy to understand. If I cannot find an answer, customer service is prompt and helpful.
Minpunten
It would be nice if Neon had more capabilities for events such as a silent auction/raffle function.
Antwoord van Neon One
Hey Julie, thank you so much for taking the time to leave us a review! It's so wonderful hearing how useful our help resources and support team have been for you. Thanks again!
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
You have to wait forever for support
Beoordeeld op 7-12-2023
Our membership-based nonprofit has been using Neon CRM since 2017. We've seen a lot of improvements...
Our membership-based nonprofit has been using Neon CRM since 2017. We've seen a lot of improvements in that time, and expect the platform to become even more robust. In fact, one of the most endearing features of the Neon ecosystem is the monthly update and the associated webinars introducing new functionality. HOWEVER, as noted above: invariably, there is an excruciatingly long wait time before support tickets are answered.
Pluspunten
Neon CRM is a great system for administering membership, donations, and events for our non-profit.
Minpunten
Support is great, eventually... BUT it takes a week or more to get an answer to a simple question. This is a major shortcoming that Neon would do well to address.
Antwoord van Neon One
Hey Mike, thanks for your review! Glad to hear that your organization finds Neon CRM useful for membership management, donation tracking, and events. If you have simple questions and are looking for a quick solution, I'd recommend looking into our Support Center articles. We have hundreds that address all of the most common pains that our clients have ran into in the past. You can also always sign up for our open office hours to get your questions answered quickly by a member of our consulting team! Sign up for office hours here: https://academy.neonone.com/page/neon-crm-live-trainings. Thanks again!
- Sector: Kunst en nijverheid
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Not the same
Beoordeeld op 7-12-2023
It was good when it was just Arts People. Simple and clear Ever since Neon purchased it, prices...
It was good when it was just Arts People. Simple and clear Ever since Neon purchased it, prices have increased and customer service has plummeted, particularly as it relates to billing/invoicing.
Neon should consider making things technologically easier, not more difficult. Consider non-techies are doing this work internally and externally.
Pluspunten
Fairly easy to sell tickets. Prices have been fair, but are now increasing.
Minpunten
The inability to speak with someone on the phone. Very displeased about this.
Billing is a mess.
There are many reports, but finding or creating the one you want is not intuitive.
Customers are confused about the diagram when purchasing tickets.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
Great for managing renewals, not useful for team overall
Beoordeeld op 18-10-2023
One of the main reasons we wanted to a CRM to track a schools participation doesn't really work. We...
One of the main reasons we wanted to a CRM to track a schools participation doesn't really work. We are considering other platforms that might be able to offer this.
Pluspunten
Since switching to Neon processing membership renewals has been a million times easier. I can see easily how may years someone has been a member, what they have paid, the tier they should be at and I can easily communicate all this when their membership expires. Folks can easily become members through our site as well. Membership retention has been successful and my job has been easier.
Minpunten
I had hoped that with the eventbrite integration that I could go to a school and see everyone who had participated in a program. We do not offer individual memberships, but that is the only way that neon is set up. I want to be able to see how a school is using their membership through program participation year to year, but it is still impossible to run a report or see this easily. For this reason and many others, nobody on my team is using the platform. I looked and nobody had logged in for years! I have deemed it a non-useful tool for this reason.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Thoughts & Enhancement Suggestions.
Beoordeeld op 5-9-2023
I do like this program for its donation and I love the Neone ONe Library with videos and self-traini...
I do like this program for its donation and I love the Neone ONe Library with videos and self-training. However, this product does not fully meet our needs, and I am having difficulty convincing Board Members to use Neon One. Some will not log in.
Pluspunten
I love that almost everything is in one place.
Minpunten
I am upset with the increasing yearly pricing. It is becoming too expensive for our needs. We must separately pay to use Quickbooks, perform Board Management, locate an electronic Membership Card service, and pay for additional training to customize our experience further.
Redenen om over te stappen op Neon CRM
We thought all features would be inclusive.Neon CRM - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Neon CRM.V. Welke prijsmodellen heeft Neon CRM te bieden?
Neon CRM kent de volgende prijsmodellen:
- Vanaf: US$ 99,00/maand
- Prijsmodel: Abonnement
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van Neon CRM?
Neon CRM heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Neon CRM ondersteund?
Neon CRM ondersteunt de volgende talen:
Engels
V. Biedt Neon CRM ondersteuning voor mobiele apparaten?
Neon CRM ondersteunt de volgende apparaten:
V. Met welke andere apps kan Neon CRM worden geïntegreerd?
Neon CRM kan worden geïntegreerd met de volgende toepassingen:
ClickBid, Constant Contact, Continue to Give, Denali Fund, DonorDrive, Eventbrite, Fundraise Up, Higher Logic Thrive, Mailchimp, Overflow, PayPal, QuickBooks Online Advanced, Resource Management, Stripe, TaxJar, The Giving Block, Ujoin, VolunteerLocal, Zapier, authorize.net, iWave
V. Welke mate van ondersteuning heeft Neon CRM te bieden?
Neon CRM biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Neon CRM.
