--- description: Gedetailleerde beoordelingen over Lime Connect: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Lime Connect met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Lime Connect reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Conversational AI software](/directory/1647/conversational-ai-platform/software) > [Lime Connect](/software/90636/userlike-live-chat) # Lime Connect Canonical: https://www.getapp.nl/software/90636/userlike-live-chat Pagina: 1 / 27\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90636/userlike-live-chat?page=2) > Userlike is live chatsoftware voor ondersteuning van websites en mobiele berichten. Ondersteun je klanten via een chatvenster op je site of de favoriete berichten-app van je klanten, zoals WhatsApp, Facebook en meer. > > Oordeel: score van **4.6/5** door 647 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 647 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Userlike - **Locatie**: Cologne, Duitsland - **Opgericht**: 2011 ## Commerciële context - **Beginprijs**: US$ 100,00 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop) - **Ondersteunde talen**: Bulgaars, Chinees, Deens, Duits, Engels, Fins, Frans, Grieks, Hongaars, IJslands, Italiaans, Japans, Lets, Litouws, Nederlands, Noors, Pools, Portugees, Russisch, Sloveens, Slowaaks, Spaans, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - AI Copilot - AI/machine learning - API - Aanpasbare branding - Aanpasbare rapporten - Aanpasbare sjablonen - Activiteiten volgen - Activiteitendashboard - Alerts/Escalation - Analyse van klantenservices - Autoresponders - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Beheer van supporttickets - Bestanden delen - CRM - Chatbot - Chatten/messaging - Chattranscriptie ## Integraties (35 in totaal) - BigCommerce - Capsule - CentralStationCRM - Cloudflare - Dropbox Business - Freshdesk - GitHub - Google Analytics 360 - Help Scout - Highrise - HubSpot CRM - HubSpot Service Hub - JIRA Service Management - Jimdo - Jira ... en 20 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Conversational AI software](https://www.getapp.nl/directory/1647/conversational-ai-platform/software) ## Gerelateerde categorieën - [Conversational AI software](https://www.getapp.nl/directory/1647/conversational-ai-platform/software) - [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software) - [EMM-software (Enterprise Mobility Management)](https://www.getapp.nl/directory/290/mobile/software) - [Live chat software](https://www.getapp.nl/directory/561/live-chat/software) - [Customer support software](https://www.getapp.nl/directory/562/customer-support/software) ## Alternatieven 1. [Freshdesk](https://www.getapp.nl/software/10317/freshdesk) — 4.5/5 (3425 reviews) 2. [Slack](https://www.getapp.nl/software/91563/slack) — 4.7/5 (24103 reviews) 3. [LiveChat](https://www.getapp.nl/software/8385/livechat) — 4.6/5 (1723 reviews) 4. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1781 reviews) 5. [Tidio](https://www.getapp.nl/software/105081/tidio-chat) — 4.7/5 (590 reviews) ## Reviews ### "Great value for money chat application" — 5.0/5 > **Christoph** | *17 december 2018* | Horeca | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Userlike is a great software for startups working on a budget. It does have its cons (more about that below), but the overall value for money we get from Userlike makes this a clear recommendation. > > **Minpunten**: Chat settings are pretty hard to find the first time you use it (under "Widgets"), but once that is sorted out, no prob. Big con however is that there doesn't seem to be a way to set chat rules by URL and that you cannot rule that the chat or "leave a message" window won't be shown at all if now agent is online. Will be happy to correct this if we simply haven't used it correctly, because we're only on it for two weeks now. ----- ### "Works, does what it should, integrations like Slack or Pipedrive are still far from being awesome" — 5.0/5 > **Christoph** | *13 november 2017* | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Easy to install: Just implement a code snippet (e.g. via Google Tag Manager) and off you go. Easy to customize: Change colors etc. in the backend. Easy to use: Login in a browser tab and you're online. > > **Minpunten**: We're coming from Lifezilla and need to get used to some differences over time. Not seeing all current visitors is one of them. The slack integration is much poorer than expected and pretty annoying in the end. Sending leads to pipedrive is a good idea but by far not where it could be regarding individual settings (like filling custom fields for the deal source). ----- ### "Chat with your site visitors" — 3.0/5 > **Geverifieerde reviewer** | *25 maart 2018* | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: It was easy to set-up on our website as there is a WordPress plugin available in the repository, and the chat window gave good information. > > **Minpunten**: The mantra of "Decisions not options" for software development has not made it yet to UserLike team. The number of decisions you need to make before you can set-up your chat successfully is to high to get to 'instant gratification'. What made it very awkward was that you as a support rep actually have to physically be logged in on the UserLike website to be able to be 'available' for a chat and respond to chats. A browser extension for Firefox or Chrome would take care of that issue. We would have wanted a few more settings available on our site to modify, and stay on our site. We opted for a on-site installation of another system at the end. ----- ### "New Customer Experience with Userlike" — 5.0/5 > **Tom** | *21 februari 2017* | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: - easy in use - awesome dashboard > > **Minpunten**: Backend possibilty to change the header Offline Chat Messages > > We wanted a quick solution for upgrading our customer experience in searching and buying products in our onlineshop. So we integrated the userlike chat system. A new great way to interact with our customers directly and get a quick response. Easy way to install and user friendly Dashboard and chatpanel. ----- ### "Quick Customer Service Plus It's FREE" — 5.0/5 > **Christian** | *15 februari 2017* | Vrije tijd, reizen en toerisme | Aanbevelingsscore: 10.0/10 > > I like that it's an option to use this resource for absolutely free. It's a useful feature and you can engage with a whole set of audience that prefers to chat. There are premium options for those with a good budget that can get even better features. What is nice, is that it allows customers to leave an email for when you are not available to chat and this feature follows the customer to every webpage in a way that does not hinder the customer or website experience. ----- Pagina: 1 / 27\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90636/userlike-live-chat?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/90636/userlike-live-chat) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens