--- description: Gedetailleerde beoordelingen over Twilio: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Twilio met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Twilio reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [SMS-marketing software](/directory/1291/sms-marketing/software) > [Twilio](/software/90610/twilio-communications-platform) # Twilio Canonical: https://www.getapp.nl/software/90610/twilio-communications-platform Pagina: 1 / 22\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90610/twilio-communications-platform?page=2) > Twilio biedt een krachtige API voor telefoondiensten waarmee bedrijven kunnen bellen en gebeld kunnen worden en sms-berichten kunnen verzenden en ontvangen. Met Twilio kunnen programmeurs eenvoudig verschillende communicatiemethoden integreren en bestaande vaardigheden voor webontwikkeling, bestaande code, bestaande servers, bestaande databases en bestaand karma gebruiken om deze communicatieproblemen snel en betrouwbaar op te lossen. > > Oordeel: score van **4.4/5** door 513 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.4/5** | 513 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.0/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.2/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Twilio - **Locatie**: San Francisco, VS - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: US$ 0,01 - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Windows (lokaal), Linux (lokaal) - **Ondersteunde talen**: Duits, Engels, Frans, Japans, Portugees, Spaans - **Beschikbare landen**: Argentinië, Australië, Brazilië, Canada, Chili, Colombia, Duitsland, Frankrijk, Hongkong SAR van China, Ierland, Israël, Japan, Mexico, Nieuw-Zeeland, Oostenrijk, Singapore, Taiwan, Verenigd Koninkrijk, Verenigde Staten, Zwitserland ## Functies - API - Alerts/Escalation - Analytics - Archiveren en retentie - Audio/Video Conferencing - Automated Attendant - Automatic Outbound Dialer - Automatic call distribution (ACD) - Beller-ID - CRM - CTI (Computer Telephony Integration) - Call conferencing - Callcenterbeheer - Campagnebeheer - Chatbot - Chatten/messaging - Communicatie via meerdere kanalen - Compliancebeheer - Contactenbeheer - Controle van oproepen ## Integraties (6 in totaal) - Freshdesk - Oracle Service - Salesforce Service Cloud - Zapier - Zendesk Suite - Zoho CRM ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [SMS-marketing software](https://www.getapp.nl/directory/1291/sms-marketing/software) ## Gerelateerde categorieën - [SMS-marketing software](https://www.getapp.nl/directory/1291/sms-marketing/software) - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) - [VoIP-software](https://www.getapp.nl/directory/107/voip/software) - [Callcenter software](https://www.getapp.nl/directory/275/call-center/software) - [IVR-software](https://www.getapp.nl/directory/289/ivr/software) ## Alternatieven 1. [Klaviyo](https://www.getapp.nl/software/105931/klaviyo) — 4.6/5 (539 reviews) 2. [SlickText](https://www.getapp.nl/software/111837/slicktext-com) — 4.8/5 (271 reviews) 3. [EZ Texting](https://www.getapp.nl/software/20491/ez-texting) — 4.5/5 (273 reviews) 4. [Omnisend](https://www.getapp.nl/software/112199/omnisend) — 4.7/5 (837 reviews) 5. [ClickSend](https://www.getapp.nl/software/2057523/clicksend) — 4.3/5 (93 reviews) ## Reviews ### "Good option to integrate communication into your developments." — 4.0/5 > **Milton** | *30 augustus 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: He has always been a benchmark in the communication sector. It has a very advanced API and can be integrated with many developments. > > **Minpunten**: Your rates should be more affordable, the internal administration of the dashboard should be more friendly and easy to use. Unsubscribe from a service should be more intuitive. ----- ### "Powerful Messaging" — 4.0/5 > **David** | *7 januari 2026* | Facilitaire diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Twilio is very powerful and allows me to not only send bulk emails but also text. App is very secure. > > **Minpunten**: Learning curve was a little difficult at first but it didn't tak elong. Once set up, there is little to no interaction, > > My experience with Twilio is positive. Once I got it set up, it just runs in the backgorund with no input on my end. ----- ### "Secure and cumbersome" — 3.0/5 > **Geverifieerde reviewer** | *29 juli 2025* | Management non-profit organisaties | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: It makes the work possible, even if it is cubersome. It allows for secure access and connection to the team. > > **Minpunten**: My use was on a customized platform, and it feels very hard to navigate. I continually have to reference the help guides. And the security aspects, although necessary, require frequent and repeated logins. > > It made work that had to be secure possible, even though it feels cumbersome. For the kind of work I do, I am happy to have a resource that makes it possible, even if it feels difficult. ----- ### "Good Service" — 4.0/5 > **Jessica** | *6 november 2025* | Schoolleiding | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: what i like most is the software and communication and how quick it was to get the calls done most of the times with no issues. > > **Minpunten**: the amount of times there were issues receiving calls and or there were no calls coming in thru the lines without rebooting the system. > > for the most part twilio was a good source thru my employer and communicating with customers and the leniency to make the calls ----- ### "Flexible messaging muscle that keeps us connected with customers." — 5.0/5 > **Rahman** | *28 april 2025* | Kantoorbenodigdheden | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Twilio allows us to send SMS notifications, order updates, and appointment reminders straight to our customers’ phones. I like the flexibility of the platform. It’s robust enough for us to hack it to serve what we need, such as sending a single alert or building out more advanced messaging flows for promotions. > > **Minpunten**: It’s pretty techy for beginners if you’re not tech-savvy. For us, it took a while to get the settings right and if you want more advanced options like two-way conversation or WhatsApp integration, the price can escalate rapidly. > > It’s helped us get to customers more quickly and more directly, especially when email is simply ignored. So that instant communication has increased our response to promotions and meant that our order process has been able to roll on without these big lags between everything. ----- Pagina: 1 / 22\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90610/twilio-communications-platform?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/90610/twilio-communications-platform) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens