Over Vend

Vend is het enige POS-systeem voor succes in de detailhandel, van 1 winkel tot 100+. Het wordt gebruikt door detailhandelaren van alle soorten en maten om de ultieme klantervaring te creëren en verkoop, voorraad, klanten en meer te beheren.

Het is snel, intuïtief en werkt op elk apparaat, zodat jij je kunt concentreren op het tevredenstellen van je klanten en niet op je technologie. Of je nu op een Mac, pc of iPad werkt, het responsieve verkoopscherm van Vend werkt goed en ziet er geweldig uit. Vend werkt offline, zodat je zelfs als het internet uitvalt, kunt doorgaan met verkopen. Vend hersynchroniseert automatisch je verkopen zodra je weer online bent.

Vend werkt met een breed scala aan hardware. Steek simpelweg een netwerkbonnetjesprinter in het stopcontact, sluit een barcodescanner aan en je bent klaar. Het kan zelfs werken met printers, kassaladen en streepjescodescanners die je al bezit.

*NIEUW* Klanten kunnen bij hun winkel inchecken op hun mobiele telefoon en betalen met hun PayPal-account. Bereik meer dan 100 miljoen PayPal-gebruikers en leer je klanten beter kennen.

Begin vandaag nog met een gratis 30-daagse proefversie van Vend. Geen creditcard vereist. Geen verplichtingen.

Prijzen vanaf:

US$ 69,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Australië, Canada, Verenigd Koninkrijk, Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 69,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Afbeeldingen

Vend Software - 1
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Functies

Totaal aantal functies van Vend: 40

  • API
  • Afbetalingsbeheer
  • Beheer van cadeaubonnen
  • Beheer van meerdere kanalen
  • Bestellingen automatiseren
  • CRM
  • E-mailmarketing
  • Elektronische handtekening
  • Inkooporderbeheer
  • Itembeheer
  • Klantenaccounts
  • Klantendatabase
  • Kortingsbeheer
  • Kosten bijhouden
  • Leveranciersbeheer
  • Loyaliteitsprogramma
  • Magazijnbeheer
  • Multilocatie
  • Nabestellingbeheer
  • Orderbeheer
  • Personeelsbeheer
  • Prijsbeheer
  • Productidentificatie
  • Prognose
  • Rapportage en analyse
  • Retail POS
  • Retourbeheer
  • Retouren bijhouden
  • SKU- en UPC-codes
  • Streepjescodes en tickets scannen
  • Streepjescodes/RFID
  • Toegangsopties/machtigingen
  • Touchscreen
  • Verkooppunt
  • Verkooprapporten
  • Voorraad bijhouden
  • Voorraadbeheer
  • Voorraadoptimalisatie
  • Zoeken/filteren
  • eCommerce-beheer

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Reviews

Totaalscore

4,2 /5
(223)
Prijs-kwaliteitverhouding
4,1/5
Functies
4,0/5
Gebruiksgemak
4,3/5
Klantenondersteuning
4,0/5

Heb je Vend al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 223 reviews worden weergegeven
Darrel
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Awesome POS system

Beoordeeld op 10-10-2018

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened...

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened of computers. We also have a sister business that is totally different......but we're able to integrate our loyalty program using VEND, and it's easy for each business to personalize the system.

Pluspunten

I spent several months reviewing POS to replace our existing system---being cloud based and integrating with Shopify were absolute musts. I had narrowed it down to two, Vend being one. Since we are a non-profit they gave us a discount, which clinched the deal, but Vend also had acouple features we liked that the other one didn't. Once it was approved, I spent a month or so converting all of our products (about 3000), customers (over 3000) and vendors (a few hundred) into the new system, using CSV files, as well as changing the way departments and categories worked----much more closely to how we operate than our old system allowed. Five days after we went live, I went on a ten day vacation to Europe. All my employees said it was really easy to learn and navigate (and the few questions they had were quickly answered by their 24/7 help). They're are always making improvements and updates.

Minpunten

Their e-commerce platform comes as part of our package, but at the time we signed up (two years ago), it was still pretty plain, so we're still paying for a separate Shopify account (it integrates quite well with Shopify, so I haven't been in a hurry to switch over anyway). At some point I'll probably take a closer look and see if switching over makes sense.

Geverifieerde reviewer
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

The most atrocious app support I have ever faced

Beoordeeld op 22-5-2021

Bad.

Bad.

Pluspunten

Vend has one of the most easy to use cloud point of sale that I have tried and tested over the years. As a business owner, Vend has been useful for my day to day work.

Minpunten

The customer support team is atrocious. I have been trying to speak to someone from the Vend support team since 24th April due to some billing issues that could have been easily resolved in 1 or 2 days. Up until now, the issue is not solved and no one has responded to me on this issue. Speaking to the live chat guy and he kept me waiting for over 3 hours with no reply when he told me that he will be transferring me over to the billing time for assistance. Emails went unanswered and the support team even closed the ticket without giving me a reply or resolution to the problem. I'm not so sure that Vend is a system that caters to the small and medium business owners because we business owners and managers, we don't have all the time in the world to be waiting for your reply and chasing you for answers. I will definitely not recommend that anyone takes up this system unless you think you are ready to work with a support team that does not attend to you when help is needed.

Overwogen alternatieven

Loyverse POS
Tony
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

A good start-up POS software solution through to multiple site or franchise-sized businesses.

Beoordeeld op 11-10-2017

Suitable for start up to multiple site smaller businesses.

Suitable for start up to multiple site smaller businesses.

Pluspunten

Video and text tutorials are first rate to help start new staff and keep up with areas of growth, like how to do a store credit or introducing gift cards.
Updates to features are added regularly.
The front screen is easily understood and the ability to add preset SKU buttons to the screen or folders on the screen is easy. The adaptability of what we have as a cafe sell screen versus the boutique shop versus our department stores sell screens
PC, iPad or mobile device usability.

Minpunten

The customer needs to know how to do a product family tree and then set the Types and Tags correctly so that the reporting functions can give data that is segregated correctly.
The Lay-by function acts differently than other software functions. (Sales are not added to the date it is paid off, maybe 2 months later, which means completed sales are understated during the Lay-by period)
There is no method for importing costs within the system. Costs have to added together outside (cost of good, freight, charges, fuel surcharge, import duties, etc.) and then migrated with the receiving function.
We found that our iPad's slow down considerably and we are constantly restarting them, trying to look for and run updates, checking for errored sales, running them through the App Store rather than from the App icon on the desktop.
The sales ledger cannot export for analysis a full days trading with 300 sale transactions.
Reports export as .csv files but won't export well to .xml Need to use Open Office spreadsheet for best and most reliable file integrity.
The Price Book function is limited to two or more identical SKU's (2 of same chocolate block) not product categories (2 types of chocolate block)

Leah
Totaalscore
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Tremendous POS

Beoordeeld op 6-6-2018

1. Easy, simple online storefront integration. This has increased our sales and has allowed us to...

1. Easy, simple online storefront integration. This has increased our sales and has allowed us to make sales to a wider customer base.
2. Inventory movement transparency. Our former software solution was impossible to use in any way that allowed us to view historic inventory movements, as it didn't include any type of purchase order system; inventory had to be updated item by item manually.
3. Inventory valuation. The ability of Vend to average out our costs means that we have a real-time view of the value of our stock at any and all times.

Pluspunten

The software is easy to use and incredibly user friendly, and is consistently being updated with new features and improvements to old ones. It offers a full-scope inventory management experience. It makes it easy for us to take our shop on the go, as we sell at numerous trade shows and conventions.

Minpunten

There are still some features missing, or which I would term incomplete, but as Vend is relatively new and the team is constantly working on releasing updates, I have every confidence that these are cases where it is just a matter of time. It is somewhat frustrating at times that there are some issues where internet connectivity issues can cause hiccups in the system that then need to be fixed on the back end by support, but these are few and far between.

Antwoord van Vend

Hey Leah, thanks for taking the time to review Vend POS! It's wonderful to hear that you're so delighted with the software. Thank you for also appreciating that our team are working on making Vend even better and creating terrific new features to make running a retail business easy. If you have any specific features you would like to request or feedback for our team please submit a ticket using the follow link https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Thanks again! Best, Lucia (Vend's Community Manager)

Julia
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

It's been awesome..we have greatly enjoyed VEND and would highly recommend it to anyone!

Beoordeeld op 7-6-2018

ease of set up , ease of running

ease of set up , ease of running

Pluspunten

It's a very intuitive program for staff to use...accross our 7 locations staff was able to learn and use the program immediately

setting up the sell screen, buttons, keys and departments was easy to do with the help of the online tutorials and some tips from customer service, as well price changes and new products are easily added and adjusted.

the real time information that I am able to easily access at my office to see what's going on is great....i am able to compare outlets performance side by side

I was able to, relatively easily, import a large data base of existing gift certificates to use on the new system...

Minpunten

There is some information/data that i would like to be able to be put in a report/receipt , that function is currently unavailable...discount reports and the gift certificate number showing on the purchase receipt...

we have had some hiccups with the bluetooth connections with the printers

and some problems with speed and button response, but did find that updates tended to fix that problem...

wish there was a way to access my stores through my phone, perhaps by an administrator app of some kind...

Antwoord van Vend

Hey Julia, thank you for your review and high recommendation of Vend POS! Delighted to hear that you're so pleased with using Vend point of sale software to run your business and thanks for your feedback as well. If you require assistance with your hardware I recommend contacting our support team for assistance. You can submit a ticket or a feature request anytime with this link here https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Best, Lucia (Vend's Community Manager)

5 van 223 worden weergegeven Lees alle reviews

Vend - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Vend.

Vend kent de volgende prijsmodellen:

  • Vanaf: US$ 69,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Vend heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Vend ondersteunt de volgende talen:

Engels

Vend ondersteunt de volgende apparaten:

iPad (mobiel)

Vend kan worden geïntegreerd met de volgende toepassingen:

Deputy, Quickbooks Online, Timely, Xero

Vend biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, 24/7 (contact met medewerker), Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Vend.