Bitrix24

Bitrix24

100% gratis toolpakket voor CRM, samenwerking en communicatie

4/5 (382 review)

Bitrix24 - Overzicht

Bitrix24 is een gratis samenwerkingsplatform. Bitrix24 ondersteunt gebruikers door tools te bieden zoals CRM, documentbeheer, taakopgave, tijdbeheer en projectmanagement geïntegreerd in een sociale stijl omgeving met gebruikersprofielen, leuk-vinden, commentaar, chatberichten en het delen van content.

Bitrix24 biedt een praktische oplossing voor het online beheren van een bedrijf. Vanaf het inklokken aan het begin van de dag via taken, het verwerken van de verkoop en het afronden met rapportage, zijn er flexibele en precieze tools om elke stap af te handelen.

Meer dan 5 miljoen bedrijven in 186 landen vertrouwen op Bitrix24. Tot 12 gebruikers gratis.

Bitrix24 vereenvoudigt de communicatie met sociale functies zoals leuk-vinden en opmerkingen en geautomatiseerde processen zoals meldingen, abonnementen op discussies of groepen en ondersteunde rapportage.

Dit progressieve platform combineert robuuste modules die het volledige scala aan intranetdiensten uitvoeren:
- Werkgroepen (projecten) met taken, kalenders, bestanden, wiki, fotogalerij en gesprekken;
- Bedrijfsdiensten zoals visuele structuur, afwezigheidstabel, taak- en werktijdrapportage, werknemersgids;
- Hulpmiddelen voor tijdbeheer met in- en uitcheckmechanisme, dagelijkse planner en regelmatige werkrapporten;
- Tijdplanningsfunctie met kalenders, evenementplanner en vergaderingsbeheerder (met synchronisatie naar Outlook en CalDAV);
- Documentbibliotheken met flexibele machtigingssystemen, versiebeheer en WebDAV-ondersteuning;
- Sociaal zoeken dat alle systeemobjecten omvat, inclusief geüploade documenten, taken en gebeurtenissen. Resultaten worden aangepast op toegangsrechten;
- CRM met e-mailintegratie en tools voor visuele constructie van bedrijfsprocessen.

Door deze krachtige tools in een zeer intuïtieve sociale laag te verbinden, biedt Bitrix24 een oplossing die ideaal is voor kleine bedrijven en geschikt is voor organisaties van elke omvang.

Prijzen

Vanaf
US$ 69,00/maand
Prijsopties
Gratis proefversie
Gratis
Eenmalige licentie
Abonnement
Prijs-kwaliteitverhouding

Apparaten

Bedrijfsgrootte

K
M
L

Markten

Azië, Australië, Brazilië, Canada, China en nog 5 andere, Europa, Duitsland, India, Japan, Latijns-Amerika

Ondersteunde talen

Chinees (Vereenvoudigd), Chinees (Traditioneel), Engels, Frans, Duits en nog 11 andere, Indonesisch, Italiaans, Japans, Pools, Portugees, Russisch, Spaans, Taiwanees, Thai, Turks, Oekraïens

Bitrix24 reviews

Totaalscore
4/5
78% positieve reviews
145
Uitstekend
152
Zeer goed
59
Gemiddeld
10
Slecht
16
Erg slecht
Jorge rene A.
Vertalen met Google

A Secret Jewel

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 20-8-2018
Bron van de reviewer: Capterra

Ok, I have been using Bitrix24 for several years now... sometimes for little things, some other times just for testing and understand how the product has been changing over the time, but right now is a true hidden jewel for me. This CRM delivers everything in one package, I can run almost my entire company on it. CRM, Prospects, Projects, Intranet, Workflows, Phones, Unified Communications, etc. If this piece of software adds accounting and financials to the packages, it would be a one-stop solution for every entrepreneur.

I think that the most valuable feature I ever see on this tool is the fact that the CRM processes are truly customizable... I mean, most of the CRM systems let you customize small things like the field name, some behaviors and some other little stuff (almost meaningless), however, Bitrix24 lets you change everything to fit from a single person orden processing to a multilanguage sales operation, super easy, and if you need to try different angles, you can create multiple pipelines with different configurations...

As i said before, I have tried Bitrix24 in the past, also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since i rediscover the new features and funcitionalitis from Bitrix 24 im not looking aymore

You can try it for free and send me a comment about it.

Pluspunten

1.-) Super customizable, multi pipelines, streamlined CRM
2.-) Great team management and employee time sheets system
3.-) Unified communications
4.-) the ability to attach phone numbers to it (and make and receive calls)
5.-) Multichannel contact widget for your website, directly connected to the CRM
6.-) Automation and visual workflow designer
7.-) website builder included (awesome for landing and squeeze pages)
8.-) Taks, Schedule and project management
9.-) Great community support

Minpunten

- The free version attaches a Bitrix24 reference at the bottom of every email.
- A couple of functions are not polished or clear enough (at least for me).
- Don't have an accounting feature.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Rick P.
Vertalen met Google

Everything your team needs to get things done on one page, which can be a bit of a problem

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 27-6-2018
Bron van de reviewer: Capterra

Pluspunten

Bitrix24 has an astonishing number of advanced services available in its free tier -- basically everything except Advanced CRM and Tasks or a lot of online storage, restricted to 12 users. That has to be some kind of record for a service of this type and power. 12 users! For a small business that needs a comprehensive space to communicate, collaborate, get things done, follow up leads, even answer emails and make telephone calls! I really can't think of a more powerful solution at this price. The Activity Stream is among the best of its kind.

The paid plans are also very reasonable considering what you get. There's even a special plan at $69/month for businesses that don't need a lot of users or storage space but have a lot of sales to make and/or leads to follow up on. That strikes me as very very smart. The price is this aggressive, I would imagine, because of the traction of well-known solutions like Salesforce, which all the better for consumers, of course.

Minpunten

Even though I appreciate everything there one page ready for me to use, the sheer amount of choices can be a bit daunting. Luckily, the lefthand nav can be configured so you can hide stuff you don't need. The design looks to my eyes about 5 years out of style so the UI could use an upgrade, for sure. I'm not sure design is this company's strong point. For instance, the default desktop image makes the menu items hard to read. These seems like quibbles though, don't they. My team ultimately decided on another collaborative space because our needs were half-editorial and Bitrix24 can't really help you there.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Irfan A.
Vertalen met Google

Brilliant!...All in one solution for Internal communication and project management

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 14-2-2019
Bron van de reviewer: Capterra

We are using Bitrix24 for internal communication and basic task management. Its been a great experience especially with a lot of features. I would surely keep on using.

Pluspunten

- Bitrix24 consist of lots of features and modules that can be switched on or off as needed which is huge plus because it makes it really easy to manage your projects while keeping software simple

- Implementation and learning of the software is very easy and that's what our staff loved about it

- It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose

- Brilliant within the company social feature.

- Accessible on multiple platform which is huge plus. Can be accessed through Web site, Mobile apps and Desktop application for WIndows, Mac and even Linux platform. That's a brilliant thing I would say

Minpunten

- There is a lot of room in improvement of user experience. If developers can work on User Experience that would be great

- Navigation is not that easy and is really confusing for project management features again this might be related to user experience. I would say they can really improve that.

- Configurations are not very flexible i.e you can not configure the software according to your needs you have to work with what is provided by the developers itself.

- It would have been great if they had a training scheduler or calendar management feature.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Yaroslav K.
Vertalen met Google

All in one CRM solution / Best for middle-sized companies and teams to handle leads and work with deals

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 21-5-2018
Bron van de reviewer: GetApp

Pluspunten

*Functionality

Bitrix24 has a lot of great features, but its biggest advantage that I have used is an all-in-one solution. We have a chat there, can work with deals, create schedules, assign tasks with ease and track progress on specific work with history and recent actions taken by the responsible person

*Ad-dons

Bitrix24 has its own marketplace where you can set integration with many services, like mail chimp or a certain work process optimizer.

*UI

Since I started working in Bitrix24, their UI has changed a lot and has become more user friendly. At first it was a bit complicated, but the team is working a lot to make it user-friendly. I can see the work

*Customization

Even in a free plan, bitrix24 leaves a lot of space for adjusting the platform to the companies approach. you can create teams and spaces and plan sales and development processes

Minpunten

*updates

I also don't believe that their approach to upgrades is comfortable. Even though it does not take much time, but once in a while, the whole service goes down displaying that it is updating and you need to wait. This sometimes can slow work of the department and cause problems

*slow
Being a power house CRM system, bitrix24 is sometimes slow, although I can see that bitrix team is working to improve it.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

9.0/10
Paul anthony S.
Vertalen met Google

Excellent value and overall feature set, just needs a bit of polishing the rough edges.

Beoordeeld op 9-2-2016
Bron van de reviewer: GetApp

I've tried a number of project management/collaboration tools including Asana, Basecamp, Wrike, Wunderlist, Zoho, Salesforce, etc. I can't speak to the customer support of Bitrix, as I haven't contacted them. So far, the system has been fairly reliable. The desktop Windows client is somewhat limited compared to the web version, but for most offices, I can't imagine this is a big deal. I really haven't used the CRM or telephony options, so I can't comment on them.

Pluspunten

1. Price. The free version offers a fantastic feature set for up to 12 users. Better yet, when you finally outgrow the 12 seats, the pricing model is the cheapest I've seen with this level of all around features. How can you beat an unlimited employees option with 100gb of storage for only $99 per month? It blows away the competition when it comes to the pricing model. 2. The feature set is very deep. One of my problems with tools like Asana is that it is absolutely fantastic when it comes to project management for small groups, but lacks Gannt charts, CRM functionality, etc. Don't get me wrong, Asana is a great tool, but a limited one to a specific use case scenario. 3. The developers of Bitrix have added additional functionality via Zapier. Zapier is similar to IFTTT, only it a paid program to connect 3rd party apps. 4. One-time cost option for on-premise organizations that need to satisfy specific regulatory or security requirements. Can add additional users to the platform for a one-time cost.

Minpunten

1. Not as "snappy" fast as Asana and other super streamlined AJAX apps. Page loads and menus are heavier sometimes in functionality, but at a sacrifice of speed. It isn't terrible, but compared to the instant loading of other competitors, it is noticeable. 2. More work needs to be put in on the tutorials, FAQ's and general knowledge base. The system itself is actually more mature than the documentation describing how to use it. You will spend a bit of time learning how to find your way around. Hopefully they'll flesh this out as time goes on. 3. The user interface isn't as "slick" compared to some other options. To me, it just seems a bit busy. There are lots of powerful features within Bitrix, but things need a bit of cleaning up and "gloss" to make it really beautiful.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Prijzen van Bitrix24

Vanaf
US$ 69,00/maand
Prijsopties
Gratis proefversie
Gratis
Eenmalige licentie
Abonnement
Prijs-kwaliteitverhouding

Bitrix24 - Functies

  • API
  • Activiteiten volgen
  • Activiteitendashboard
  • Automatische meldingen
  • Bestandsbeheer
  • Chatten
  • Communicatiebeheer
  • Documentbeheer
  • Documenten opslaan
  • Drag & Drop-interface
  • Integratie van derden
  • Opmerkingen
  • SSL-beveiliging
  • Samenwerkingstools
  • Toegangsbeheer
  • Toestemmingsbeheer
  • Zoekfunctionaliteit

  • Aanpasbare branding
  • Gemeenschappelijke werkruimte
  • Prognoses

Categorieën

DMS-systemen Instant messaging en chat software Samenwerkingssoftware voor projecten Taakbeheer software Business management software Personeelsplanning software Communicatietools Samenwerkingssoftware Project management en planning tools Operations management software HR- en personeelsmanagement software Communicatietools Lead capture software Sales software Intranet software CRM-software Klantenbestand software Kennismanagement software Project management tools Online samenwerkingssoftware Portal software ICT-beheersoftware Business workflow software Visuele project management software Unified communications software Vastgoed software Telemarketing software Marketing software Cloud PBX-software Interne communicatie tools Call center software Klantenservice software Contactcenter software CRM-systemen voor non-profitorganisaties Software voor non-profitorganisaties BPM software Marketing automation software Online marketing tools Contactbeheer software Lead management software Predictive lead scoring software Lead generation software Teamcommunicatie software Event management software Personeelsbeheer software E-mail marketing software PSA-software (Professional services automation) Sales force automation software Besteksoftware Software voor adviesbureaus Software voor zakelijke dienstverlening Branchespecifieke software Bestandsdeling software Live chat software Tijdregistratie software Website en webshop software Formulier software Landingpage software Inside sales software IT-project management software VoIP-software Online CRM systemen HR-software Helpdesk software en ticketsystemen Sales management software Ideemanagement software Sales enablement software Zakelijke telefoonsystemen SMS-marketing software Klantenservice software Planning software Factuurprogramma's Financiële- en boekhoudsoftware IVR-software Telefonie software Issue tracking software Agenda software Urenregistratie- en declaratiesoftware Urenregistratie software Campagne management software Call recording software Account-based marketing software Productiviteit software Software voor medewerkersbetrokkenheid Resource planning software Facebook app software Social media marketing tools Social media software Appsuite software ERP-systemen Sociaal intranet software Predictive dialer software CPQ-software (Configuratie, prijs, offerte) Vergadersoftware Conferentie software Afspraken en planning software BI-tools Business intelligence & analytics tools Klachtenbeheer software Marketing planning software Software voor verenigingen Software voor kerken Cloudopslag software Customer experience software CRM voor de bouw Software voor de bouwsector Dansschool software Wellness software Customer success software Verzekeringssoftware CRM in de zorg Software voor gezondheidszorg en farmaceutische sector VVE-software CRM-systemen voor banken en verzekeraars E-mail tracking software Salon software Retail software en consumentenservice Software voor non-profitorganisaties Yogastudio software Servicedesk software Sales coaching software Softphone software Customer communication management software Gantt chart software Aanwezigheidsregistratie software Digital workplace software Customer support software

Bitrix24 - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Bitrix24.

V. Welke prijsmodellen heeft Bitrix24 te bieden?

Bitrix24 kent de volgende prijsmodellen:

Vanaf: US$ 69,00/maand

Prijsmodel: Gratis, Eenmalige licentie, Abonnement

Gratis proefversie: Beschikbaar

V. Wat zijn de voornaamste functies van Bitrix24?

We hebben geen informatie over functies van Bitrix24

V. Wat zijn de typische gebruikers van Bitrix24?

Bitrix24 heeft de volgende typische klanten:

Grote ondernemingen, Middelgroot bedrijf, Non-profit, Klein bedrijf

V. Welke talen worden door Bitrix24 ondersteund?

Bitrix24 ondersteunt de volgende talen:

Chinees (Vereenvoudigd), Chinees (Traditioneel), Engels, Frans, Duits, Indonesisch, Italiaans, Japans, Pools, Portugees, Russisch, Spaans, Taiwanees, Thai, Turks, Oekraïens

V. Welke prijsmodellen heeft Bitrix24 te bieden?

Bitrix24 kent de volgende prijsmodellen:

Gratis, Eenmalige licentie, Abonnement

V. Biedt Bitrix24 ondersteuning voor mobiele apparaten?

Bitrix24 ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Bitrix24 worden geïntegreerd?

Bitrix24 kan worden geïntegreerd met de volgende toepassingen:

Bitium, JivoChat, Landingi, Mailchimp, Mailigen, PieSync, Predictive Dialer, SALESmanago, SendPulse, SharpSpring

V. Welke mate van ondersteuning heeft Bitrix24 te bieden?

Bitrix24 biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Forum, Kennisbank, Online ondersteuning, Video-instructies