Bitrix24

Bitrix24

Free collaboration, communication & management tool suite

4.1/5 (339 review)

Bitrix24 - Overzicht

Bitrix24 is an online business collaboration platform. Bitrix24 serves users by providing tools such as a CRM, document management, tasking, time management, and project management integrated in a social-style environment which incorporates user profiles, liking, commenting, instant messaging, and content sharing.

Bitrix24 aims to provide a practical solution for managing a company online. From clock-in at the start of the day through tasks, processing sales, and finishing with reporting, there are flexible and precise tools to handle each operation.

Over 10,000 intranets created already! Up to 12 users free!

Bitrix24 simplifies communications with social features such as liking and comments and automated processes such as notifications, subscriptions to discussions or groups, and assisted reporting.

This progressive platform unites robust modules performing the full range of intranet services:
- workgroups (projects) with tasks, calendars, files, wiki, photo gallery and conversations;
- company services such as visual structure, absence chart, task and work time reporting, employee directory;
- time management tools with check-in/-out mechanism, daily planner, and regular work reports;
- time planning feature with calendars, event scheduler and meeting manager (with outlook and CalDAV sync)
- document libraries with flexible permission systems, versioning, and WebDAV support
- social search that covering all system objects including uploaded documents, tasks, and events. Results conform to access permissions;
- CRM with email integration and visual business process construction tools.

By connecting these powerful tools in a highly intuitive social layer, Bitrix24 provides a solution that is ideal for small business and suitable for organizations of any size.

Prijzen

Vanaf
$39/maand
Prijsopties
Gratis proefversie
Gratis
Abonnement
Prijs-kwaliteitverhouding

Apparaten

Bedrijfsgrootte

K
M
L

Markten

Australië, Canada, Europa, Duitsland, Verenigd Koninkrijk, Verenigde Staten van Amerika

Ondersteunde talen

Chinees (Vereenvoudigd), Chinees (Traditioneel), Engels, Frans, Duits en nog 6 andere, Pools, Portugees, Russisch, Spaans, Turks, Oekraïens

Reviews van Bitrix24

Totaalscore
4.1/5
79% positieve reviews
132
Uitstekend
135
Zeer goed
47
Gemiddeld
11
Slecht
14
Erg slecht
Vertalen met Google

A Secret Jewel

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 20-8-2018
Bron van de reviewer: Capterra

Ok, I have been using Bitrix24 for several years now... sometimes for little things, some other times just for testing and understand how the product has been changing over the time, but right now is a true hidden jewel for me. This CRM delivers everything in one package, I can run almost my entire company on it. CRM, Prospects, Projects, Intranet, Workflows, Phones, Unified Communications, etc. If this piece of software adds accounting and financials to the packages, it would be a one-stop solution for every entrepreneur.

I think that the most valuable feature I ever see on this tool is the fact that the CRM processes are truly customizable... I mean, most of the CRM systems let you customize small things like the field name, some behaviors and some other little stuff (almost meaningless), however, Bitrix24 lets you change everything to fit from a single person orden processing to a multilanguage sales operation, super easy, and if you need to try different angles, you can create multiple pipelines with different configurations...

As i said before, I have tried Bitrix24 in the past, also worked with most of the popular ones (from Microsoft to Zoho and NoCRM) and since i rediscover the new features and funcitionalitis from Bitrix 24 im not looking aymore

You can try it for free and send me a comment about it.

Pluspunten

1.-) Super customizable, multi pipelines, streamlined CRM
2.-) Great team management and employee time sheets system
3.-) Unified communications
4.-) the ability to attach phone numbers to it (and make and receive calls)
5.-) Multichannel contact widget for your website, directly connected to the CRM
6.-) Automation and visual workflow designer
7.-) website builder included (awesome for landing and squeeze pages)
8.-) Taks, Schedule and project management
9.-) Great community support

Minpunten

- The free version attaches a Bitrix24 reference at the bottom of every email.
- A couple of functions are not polished or clear enough (at least for me).
- Don't have an accounting feature.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Vertalen met Google

Everything your team needs to get things done on one page, which can be a bit of a problem

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 27-6-2018
Bron van de reviewer: Capterra

Pluspunten

Bitrix24 has an astonishing number of advanced services available in its free tier -- basically everything except Advanced CRM and Tasks or a lot of online storage, restricted to 12 users. That has to be some kind of record for a service of this type and power. 12 users! For a small business that needs a comprehensive space to communicate, collaborate, get things done, follow up leads, even answer emails and make telephone calls! I really can't think of a more powerful solution at this price. The Activity Stream is among the best of its kind.

The paid plans are also very reasonable considering what you get. There's even a special plan at $69/month for businesses that don't need a lot of users or storage space but have a lot of sales to make and/or leads to follow up on. That strikes me as very very smart. The price is this aggressive, I would imagine, because of the traction of well-known solutions like Salesforce, which all the better for consumers, of course.

Minpunten

Even though I appreciate everything there one page ready for me to use, the sheer amount of choices can be a bit daunting. Luckily, the lefthand nav can be configured so you can hide stuff you don't need. The design looks to my eyes about 5 years out of style so the UI could use an upgrade, for sure. I'm not sure design is this company's strong point. For instance, the default desktop image makes the menu items hard to read. These seems like quibbles though, don't they. My team ultimately decided on another collaborative space because our needs were half-editorial and Bitrix24 can't really help you there.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Vertalen met Google

Brilliant!...All in one solution for Internal communication and project management

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 14-2-2019
Bron van de reviewer: Capterra

We are using Bitrix24 for internal communication and basic task management. Its been a great experience especially with a lot of features. I would surely keep on using.

Pluspunten

- Bitrix24 consist of lots of features and modules that can be switched on or off as needed which is huge plus because it makes it really easy to manage your projects while keeping software simple

- Implementation and learning of the software is very easy and that's what our staff loved about it

- It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose

- Brilliant within the company social feature.

- Accessible on multiple platform which is huge plus. Can be accessed through Web site, Mobile apps and Desktop application for WIndows, Mac and even Linux platform. That's a brilliant thing I would say

Minpunten

- There is a lot of room in improvement of user experience. If developers can work on User Experience that would be great

- Navigation is not that easy and is really confusing for project management features again this might be related to user experience. I would say they can really improve that.

- Configurations are not very flexible i.e you can not configure the software according to your needs you have to work with what is provided by the developers itself.

- It would have been great if they had a training scheduler or calendar management feature.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Vertalen met Google

All in one CRM solution / Best for middle-sized companies and teams to handle leads and work with deals

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 21-5-2018
Bron van de reviewer

Pluspunten

*Functionality

Bitrix24 has a lot of great features, but its biggest advantage that I have used is an all-in-one solution. We have a chat there, can work with deals, create schedules, assign tasks with ease and track progress on specific work with history and recent actions taken by the responsible person

*Ad-dons

Bitrix24 has its own marketplace where you can set integration with many services, like mail chimp or a certain work process optimizer.

*UI

Since I started working in Bitrix24, their UI has changed a lot and has become more user friendly. At first it was a bit complicated, but the team is working a lot to make it user-friendly. I can see the work

*Customization

Even in a free plan, bitrix24 leaves a lot of space for adjusting the platform to the companies approach. you can create teams and spaces and plan sales and development processes

Minpunten

*updates

I also don't believe that their approach to upgrades is comfortable. Even though it does not take much time, but once in a while, the whole service goes down displaying that it is updating and you need to wait. This sometimes can slow work of the department and cause problems

*slow
Being a power house CRM system, bitrix24 is sometimes slow, although I can see that bitrix team is working to improve it.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

9.0/10
Vertalen met Google

Excellent value and overall feature set, just needs a bit of polishing the rough edges.

Beoordeeld op 9-2-2016
Bron van de reviewer

I've tried a number of project management/collaboration tools including Asana, Basecamp, Wrike, Wunderlist, Zoho, Salesforce, etc. I can't speak to the customer support of Bitrix, as I haven't contacted them. So far, the system has been fairly reliable. The desktop Windows client is somewhat limited compared to the web version, but for most offices, I can't imagine this is a big deal. I really haven't used the CRM or telephony options, so I can't comment on them.

Pluspunten

1. Price. The free version offers a fantastic feature set for up to 12 users. Better yet, when you finally outgrow the 12 seats, the pricing model is the cheapest I've seen with this level of all around features. How can you beat an unlimited employees option with 100gb of storage for only $99 per month? It blows away the competition when it comes to the pricing model. 2. The feature set is very deep. One of my problems with tools like Asana is that it is absolutely fantastic when it comes to project management for small groups, but lacks Gannt charts, CRM functionality, etc. Don't get me wrong, Asana is a great tool, but a limited one to a specific use case scenario. 3. The developers of Bitrix have added additional functionality via Zapier. Zapier is similar to IFTTT, only it a paid program to connect 3rd party apps. 4. One-time cost option for on-premise organizations that need to satisfy specific regulatory or security requirements. Can add additional users to the platform for a one-time cost.

Minpunten

1. Not as "snappy" fast as Asana and other super streamlined AJAX apps. Page loads and menus are heavier sometimes in functionality, but at a sacrifice of speed. It isn't terrible, but compared to the instant loading of other competitors, it is noticeable. 2. More work needs to be put in on the tutorials, FAQ's and general knowledge base. The system itself is actually more mature than the documentation describing how to use it. You will spend a bit of time learning how to find your way around. Hopefully they'll flesh this out as time goes on. 3. The user interface isn't as "slick" compared to some other options. To me, it just seems a bit busy. There are lots of powerful features within Bitrix, but things need a bit of cleaning up and "gloss" to make it really beautiful.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Prijzen van Bitrix24

Vanaf
$39/maand
Prijsopties
Gratis proefversie
Gratis
Abonnement
Prijs-kwaliteitverhouding

Basic (up to 12 users): Free

Plus (up to 24 users): $39/month

Standard (unlimited users, 100GB storage): $99/month

Professional (unlimited users, unlimited storage): $199/month

A 30-day free trial is available for the self-hosted version of Bitrix24, which costs from $1490.

Bitrix24 - Functies

  • API
  • Activiteiten volgen
  • Activiteitendashboard
  • Automatische meldingen
  • Bestandsbeheer
  • Chatten
  • Communicatiebeheer
  • Documentbeheer
  • Documenten opslaan
  • Drag & Drop-interface
  • Integratie van derden
  • Opmerkingen
  • SSL-beveiliging
  • Samenwerkingstools
  • Toegangsbeheer
  • Toestemmingsbeheer
  • Zoekfunctionaliteit

  • Aanpasbare branding
  • Gemeenschappelijke werkruimte
  • Prognoses

Categorieën

Customer Support Software Attendance Tracking Software Customer Communications Management Software Softphone Software Sales Coaching Software Service Desk Software Yoga Studio Software Nonprofit Software Retail & Consumer Services Software Salon Software Email Tracking Software Financial CRM Software HOA Software Healthcare & Pharmaceuticals Software Healthcare CRM Software Insurance Software Customer Success Software Recreation & Wellness Software Dance Studio Software Construction Software Construction CRM Software Customer Experience Software Cloud Storage Software Church Management Software Association Management Software Marketing Planning Software Complaint Management Software Business Intelligence & Analytics Software Business Intelligence (BI) Software Appointments and Scheduling Software Conference Software Meeting Software Configure Price Quote Software Predictive Dialer Software Enterprise Social Networking Software Enterprise Resource Planning (ERP) Software Applications Suite Software Social Networking Software Social Media Marketing Software Facebook App Software Resource Management Software Employee Engagement Software Productivity Software Account Based Marketing Software Call Recording Software Campaign Management Software Time Clock Software Time & Expense Software Calendar Software Issue Tracking Software Telephony Software IVR Software Finance & Accounting Software Billing & Invoicing Software Scheduling Software Customer Service Software SMS Marketing Software Business Phone Systems Software Sales Enablement Software Idea Management Software Sales Management Software Help Desk & Ticketing Software Human Resources (HR) Software Online CRM Software VoIP Software IT Project Management Software Inside Sales Software Landing Page Software Form Builder Software Website & eCommerce Software Time Tracking Software Live Chat Software File Sharing Software Industry Specific Software Professional Services Software Consulting Software Quoting Software Sales Force Automation Software Professional Services Automation (PSA) Software Email Marketing Software Workforce Management Software Event Management Software Team Communication Software Lead Generation Software Predictive Lead Scoring Software Lead Management Software Contact Management Software Online Marketing Software Marketing Automation Software Business Process Management (BPM) Software Nonprofit Software Nonprofit CRM Software Document Management Software Instant Messaging & Chat Software Project Collaboration Software Task Management Software Business Management Software Employee Scheduling Software Communication Software Collaboration Software Project Management & Planning Software Operations Management Software HR & Employee Management Software Communications Software Lead Capture Software Sales Software Intranet Software CRM Software Customer Management Software Knowledge Management Software Project Management Software Web Collaboration Software Portal Software IT Management Software Business Workflow Software Visual Project Management Software Unified Communications Software Real Estate & Property Software Telemarketing Software Marketing Software Cloud PBX Software Internal Communications Software Call Center Software Customer Service & Support Software Contact Center Software

Aanvullende informatie voor Bitrix24

Voornaamste functies van Bitrix24

  • Activity logging
  • Activity management
  • Approval workflows
  • Automatic notifications
  • Badges
  • Billing & invoicing
  • CRM dashboards
  • CRM, document, HR & financial workflows
  • Calendar sync with Google, iCal and MS Outlook
  • Call recording
  • Collaboration tools
  • Computer telephony
  • Configurable workflow
  • Contact management
  • Custom CRM forms
  • Customizable callback widget
  • Customizable fields
  • Customizable templates
  • Document management
  • Document sharing
  • Drag & drop interface
  • Employee directory
  • Face recognition
  • Feedback collection
  • File sharing and versioning
  • Gantt charts
  • Group chats
  • HR management
  • Instant messenger
  • Invoice management
  • Kanban boards
  • Landing page creator
  • Mail merge
  • Meeting management
  • Offline access
  • Permission management
  • Photo albums
  • Progress tracking
  • Project management
  • Project planning
  • Project time tracking
  • Quote management
  • Real-time notifications
  • Real-time updates
  • Records management
  • Recurring tasks
  • Sales pipeline management
  • Sales reporting
  • Sales targets
  • Search functionality
  • Social network integrations
  • Synchronous document editing
  • Task checklists
  • Task management
  • Task status tracking
  • Task templates
  • Ticket management
  • Time & attendance tracking
  • Version control
  • Version history
  • Voice & video calls & conferencing
  • Website forms
  • Website integration
  • Website live chat

Pluspunten

Bitrix24 provides an communications and collaboration platform that covers internal operations as well as external relations. Having the full tool set in a single cloud service provides technical advantages like unified search and human-facing advantages like the need only to acclimate to one user interface. Bitrix24 lets you:
-store, search, share and discuss documents and other objects
-coordinate schedules, tasks, and projects
-and manage external communications via CRM and extranet all with minimal navigation.

Bitrix24 - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Bitrix24.

V. Welke prijsmodellen heeft Bitrix24 te bieden?

Bitrix24 kent de volgende prijsmodellen:

Vanaf: $39/maand

Prijsmodel: Gratis, Abonnement

Gratis proefversie: Niet beschikbaar

Basic (up to 12 users): Free

Plus (up to 24 users): $39/month

Standard (unlimited users, 100GB storage): $99/month

Professional (unlimited users, unlimited storage): $199/month

A 30-day free trial is available for the self-hosted version of Bitrix24, which costs from $1490.

V. Wat zijn de voornaamste functies van Bitrix24?

Bitrix24 biedt de volgende functies:

  • Activity logging
  • Activity management
  • Approval workflows
  • Automatic notifications
  • Badges
  • Billing & invoicing
  • CRM dashboards
  • CRM, document, HR & financial workflows
  • Calendar sync with Google, iCal and MS Outlook
  • Call recording
  • Collaboration tools
  • Computer telephony
  • Configurable workflow
  • Contact management
  • Custom CRM forms
  • Customizable callback widget
  • Customizable fields
  • Customizable templates
  • Document management
  • Document sharing
  • Drag & drop interface
  • Employee directory
  • Face recognition
  • Feedback collection
  • File sharing and versioning
  • Gantt charts
  • Group chats
  • HR management
  • Instant messenger
  • Invoice management
  • Kanban boards
  • Landing page creator
  • Mail merge
  • Meeting management
  • Offline access
  • Permission management
  • Photo albums
  • Progress tracking
  • Project management
  • Project planning
  • Project time tracking
  • Quote management
  • Real-time notifications
  • Real-time updates
  • Records management
  • Recurring tasks
  • Sales pipeline management
  • Sales reporting
  • Sales targets
  • Search functionality
  • Social network integrations
  • Synchronous document editing
  • Task checklists
  • Task management
  • Task status tracking
  • Task templates
  • Ticket management
  • Time & attendance tracking
  • Version control
  • Version history
  • Voice & video calls & conferencing
  • Website forms
  • Website integration
  • Website live chat

V. Wat zijn de typische gebruikers van Bitrix24?

Bitrix24 heeft de volgende typische klanten:

Grote ondernemingen, Middelgroot bedrijf, Non Profit, Klein bedrijf

V. Welke talen worden door Bitrix24 ondersteund?

Bitrix24 ondersteunt de volgende talen:

Chinees (Vereenvoudigd), Chinees (Traditioneel), Engels, Frans, Duits, Pools, Portugees, Russisch, Spaans, Turks, Oekraïens

V. Welke prijsmodellen heeft Bitrix24 te bieden?

Bitrix24 kent de volgende prijsmodellen:

Gratis, Abonnement

V. Biedt Bitrix24 ondersteuning voor mobiele apparaten?

Bitrix24 ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Bitrix24 worden geïntegreerd?

Bitrix24 kan worden geïntegreerd met de volgende toepassingen:

Bitium, JivoChat, Landingi, Mailchimp, Mailigen, PieSync, Predictive Dialer, SALESmanago Marketing Automation, SendPulse, SharpSpring

V. Welke mate van ondersteuning heeft Bitrix24 te bieden?

Bitrix24 biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Forum, Kennisbank, Online ondersteuning, Video-instructies