Constant Contact

4,3 (2.827)
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Over Constant Contact

Constant Contact helpt kleine bedrijven, non-profitorganisaties en particulieren bij het navigeren door de vele mogelijkheden van het internet met een robuust pakket van webontwerp, e-commerce, domein, logocreatie en online marketingtools.

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Twijfels over Constant Contact? Vergelijk met een populair alternatief

Constant Contact

4,3 (2.827)
VS.
Meeste reviews

Beginprijs

US$ 12,00
maand
US$ 25,00
maand

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

139
195

Integraties

178
22

Gebruiksgemak

4,3 (2.827)
4,0 (18.636)

Prijs-kwaliteitverhouding

4,1 (2.827)
4,0 (18.636)

Klantenservice

4,2 (2.827)
4,1 (18.636)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews

Totaalscore

4,3 /5
(2.827)
Prijs-kwaliteitverhouding
4,1/5
Functies
4,2/5
Gebruiksgemak
4,3/5
Klantenondersteuning
4,2/5

Heb je Constant Contact al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 2.827 reviews worden weergegeven
Jennifer
Jennifer
Totaalscore
  • Sector: Vastgoed
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Constant Contact - The Best Digital Marketing Tool for Your Business

Beoordeeld op 8-6-2022

Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage...

Constant Contact enables me to easily and efficiently produce high-quality marketing pieces, manage data and see at a glance what is working and what isn't, for my business. Even the free version provides everything necessary to pick up and run right out of the gate!

Pluspunten

Constant Contact's user-friendly platform is my go-to for all things digital marketing. From designing marketing pieces to importing/exporting contacts, data organization, customization, reporting and analytics, social media posts and more - there is nothing that it cannot do!

Minpunten

I would like to see more customizable features added.

Overwogen alternatieven

Mailchimp

Redenen om over te stappen op Constant Contact

Constant Contact is more user-friendly and cost-effective than the alternatives I have tried.
Megan
Megan
Totaalscore
  • Sector: Vrije tijd, reizen en toerisme
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Useful, Consistent, Not Always User Friendly

Beoordeeld op 8-10-2021

In general, I prefer Constant Contact over MailChimp, but it could be because I'm used to it (been...

In general, I prefer Constant Contact over MailChimp, but it could be because I'm used to it (been using it for 10+ years) and because it's cheaper for the amount of contacts we have. I also like that I can do surveys through it. MailChimp also didn't seem any more user-friendly than Constant Contact when I tried to work with it a few times.

Pluspunten

The email templates and survey features are really helpful. We can also connect their email lists into our website pretty easily. It's nice to have one paid service that sends out emails AND sends out surveys. MailChimp doesn't offer both features in one, so it's why I stick with Constant Contact. It's also cheaper than MailChimp for the amount of contacts we have. It's expensive, but it's the best one we've found.

Minpunten

It's not very user-friendly to make the edits I'd like in the actual emails I'm making. There aren't very many templates useful to us, so oftentimes, I end up making my own template and then saving it. The photos don't always load easily when I pull up our photo album, but it does eventually work when I mess with it a bit. My colleagues oftentimes have difficulty with using it as they're not as used to it as I am, so I wouldn't say it's user-friendly off the bat. It takes a learning curve for sure.

Overwogen alternatieven

Mailchimp

Redenen om over te stappen op Constant Contact

It would have been us making a switch from Constant Contact to MailChimp as Constant Contact was what we already had. I didn't feel like MailChimp was worth switching everything over, so I have just stayed with Constant Contact.
Zandalee
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

What I Experience with Constant Contact

Beoordeeld op 11-9-2024

Pluspunten

The best thing about Constant Contact is the availability of website builder tools combined with email marketing in one single integrated repository.

Minpunten

Constant Contact just work fine although some additional products such as plugins and domains are pricey to acquire.

Antwoord van Constant Contact

Hi Zandalee! Thank you for the positive review!

Lacy
Totaalscore
  • Sector: Nutsbedrijven
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 2.0 /10

Outdated service

Beoordeeld op 27-5-2022

In general, Constant Contact feels like a software built decades ago that's bolted on features over...

In general, Constant Contact feels like a software built decades ago that's bolted on features over time instead of a well-designed, intentionally integrated solution. Templates are old fashioned. Automations are limited. (For example, a welcome email cannot be a series.) Old sign-up forms are maintained, but weren't migrated to the new functionality, so we'd have to rebuild each one to modernize them. Custom contact fields are limited to text or date. Missing details like this add up to each project taking more time than it should.

I suspect Constant Contact was a front-runner in the early days, but there are better email marketing solutions now at a similar or lower price point that offer a coherent, simple-to-use, and modern product. This was one of the first SaaS products I replaced with another service when I took over my job.

Pluspunten

Drag-and-drop email builder is straightforward, and I appreciate the polling and RSVP functionalities. It's easy to collaborate with team members on the same projects (but not on a variety of projects -- see below). Overall the naming and location of items is intuitive, which makes it easy to find your way around if you've used other email marketing software. I like the ability to get a url to past email campaigns.

Minpunten

The templates and functionality are outdated, and it takes time to build out customized elements that fit with a modern aesthetic. Support is so-so; other service providers (such as MailerLite) have raised the bar with quick response times that Constant Contact just doesn't offer.

This product works best for a single user or two. The list, segments, and tagging attributes offer flexibility, but they get out of hand quickly when used for multiple goals or by different teams. This email marketing service has been the hardest for us to keep clean. Additionally, there is a single unsubscribe form, which doesn't make sense when different teams use the same service.

The search function for past campaigns doesn't work well, so it takes time to riffle through the list to what we need. This is how many of the features work: they're probably there, but it takes time to get what you need.

Robert
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great Job Helping Us

Beoordeeld op 14-8-2024

Great experience, helpful Customer and Technical Service.

Great experience, helpful Customer and Technical Service.

Pluspunten

Ease of setting up account. Our members enjoy the clean look of the newsletters and announcements.

Minpunten

Nothing. How can I complain, the price is great, and the service is 110%.

Overwogen alternatieven

SurveyMonkey

Redenen om over te stappen op Constant Contact

Seemed a better interface and the price was about the same.

Antwoord van Constant Contact

Hi Robert! Thank you for the kind words and the positive review!

5 van 2.827 worden weergegeven Lees alle reviews

Constant Contact - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Constant Contact.

Constant Contact kent de volgende prijsmodellen:

  • Vanaf: US$ 12,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Constant Contact heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Constant Contact ondersteunt de volgende talen:

Deens, Duits, Engels, Frans, Italiaans, Nederlands, Noors, Portugees, Spaans, Zweeds

Constant Contact ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Constant Contact kan worden geïntegreerd met de volgende toepassingen:

123FormBuilder, 1CRM, Accumulus, Act!, Acuity Scheduling, Adobe Commerce, Agendize, Aircall, AllClients, AnyMeeting, Appforma, Basecamp, Batchbook, Bedrock Data, Big Cartel, BigCommerce, BigContacts, Bitrix24, Bizness Apps, Blackbaud CRM, Buildout, Call Loop, Capsule, Caterease, ChamberMaster, Chargebee, Checkfront, Classy, ClicData, ClickDesk, Clio, Clover, CompanyHub, ConnectWise PSA, Contactually, Copper, CoreCommerce, Cyclr, Cyfe, Dasheroo, DaySmart Appointments, DialMyCalls, Digioh, Digital River, DonorPerfect, DonorSnap, Drupal, Duda, EZ Texting, Easy Insight, Efficy CRM, Eventbrite, FireText, FreshBooks, Freshdesk, Freshsales, Front, Full Slate, Gatsby, Genbook, Get Satisfaction, Gmail, Google Contacts, Groove, Groove, Grow, Help Scout, Highrise, Hootsuite, HubSpot CRM, IconCMO, Insightly, Instapage, Interact, Interakt, Intercom, Joomla, Just Add Content, Justuno, Keap, Kommo, Kustomer, LeadMaster, LeadSync, Leadpages, LeadsBridge, Little Green Light, LiveChat, Livespace, LoginRadius, Maestrano, MailMunch, Make, ManyContacts, Meta for Business, Microsoft 365, Microsoft Outlook, Mindbody, Mojo Helpdesk, MoonClerk, MyFormData, Neon CRM, NetSuite, Nimble, Novi AMS, Nutshell, OnePageCRM, Operations Hub, Outreach, Perkville, PersistIQ, Personyze, Phone2Action Grassroots, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, Poptin, Privy, ProProfs Training Maker, QuickBooks Online, QuickBooks Online Advanced, Rafflecopter, Recurly, Rely POS, RepeatRewards, Results, SalesSeek, Salesflare, Salesforce Platform, Salesforce Sales Cloud, Setmore, Shift4Shop, Shoeboxed, Shopify, SignUpGenius, SlickText, Solve CRM, SproutVideo, Stripe, SubHub, SugarCRM, Survicate, TXTImpact, Teamleader, Teamwork Desk, Teamwork.com, Total Party Planner, Tripleseat, Typeform, Unbounce, Unified Practice, Viewbix, Volusion, Vtiger CRM, WaiverFile, WaiverForever, WebRezPro, Wishpond, Wistia, Wix, WooCommerce, Woobox, WordPress, Workbooks, Xero, Yondo, Zapier, Zendesk Sell, Zendesk Suite, Zoho Books, Zoho CRM, dotloop, eBridge Connections, noCRM.io, uReserve, vcita, weclapp

Constant Contact biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

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