Pipedrive - Overzicht

Wat is Pipedrive?

Pipedrive is een tool voor CRM en het beheer van de verkooppijplijn voor kleine en middelgrote verkoopteams. Het is ontworpen via een samenwerking tussen ervaren verkopers en ex-medewerkers van Skype. Pipedrive organiseert leads op een manier waardoor je altijd een goed overzicht van de verkoopactiviteiten hebt en waardoor je je eerst op de meest belangrijke deals concentreert.

Wanneer je Pipedrive opstart, kom je altijd terecht bij één enkele, gestroomlijnde weergave van je verkoopproces. Het geeft duidelijkheid en zorgt ervoor dat je hele team vanuit dezelfde basis werkt. Je e-mails, oproepen en voortgang worden automatisch bijgehouden. Pipedrive vereenvoudigt het proces, zodat jij je kunt concentreren op datgene waar je het beste in bent. Omdat de pijplijn je uitgangspunt is, houdt Pipedrive je acties gericht op de juiste doelen en zijn deze realistisch in plaats van idealistisch.

Pipedrive kan worden geïntegreerd met Google Contacten, Google Agenda en andere Google-apps en is toegankelijk via een desktop of mobiel apparaat.

Pipedrive - Overzicht

Prijzen

Vanaf
US$ 15,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Pipedrive - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Australië, China en nog 5 andere, India, Japan, Duitsland, Brazilië, Mexico
Ondersteunde talen
Duits, Engels, Fins, Frans, Italiaans en nog 9 andere, Japans, Koreaans, Nederlands, Noors, Pools, Portugees, Russisch, Spaans, Turks

Media

Pipeline with Activity
List View
Timeline
Contact View
Take Notes with @mentions
Plan for Follow-Ups
Live Dashboard
Statistics View in Pipedrive
Healthy Pipeline
Seamless Android and iOS Mobile apps
Pipedrive-video Schermopname van Pipedrive: Pipeline with Activity Schermopname van Pipedrive: List View Schermopname van Pipedrive: Timeline Schermopname van Pipedrive: Contact View Schermopname van Pipedrive: Take Notes with @mentions Schermopname van Pipedrive: Plan for Follow-Ups Schermopname van Pipedrive: Live Dashboard Schermopname van Pipedrive: Statistics View in Pipedrive Schermopname van Pipedrive: Healthy Pipeline Schermopname van Pipedrive: Seamless Android and iOS Mobile apps

Pipedrive reviews

Pipedrive reviews

Totaalscore
4,5
/
5
Uitstekend
1461

Zeer goed
664

Gemiddeld
95

Slecht
22

Erg slecht
11

Prijs-kwaliteitverhouding
4,5
Functies
4,3
Gebruiksgemak
4,6
Klantenondersteuning
4,4
94% heeft deze app aanbevolen
Christopher J.

The Best CRM In The Game

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.


Vertalen met Google
Shayne H.

PipeDrive is the best "Beginner" CRM Platform out there!

PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface. If you are a budding enterprise, PipeDrive is the software for you. If you're a full-fledged corporate, I'd personally recommend you evaluate other options because although PipeDrive is amazing, it still sports limited functionality that won't do a large company any justice.


Vertalen met Google
Michelle H.

A CRM System that just Works for Sales Management

Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.


Vertalen met Google
Geverifieerde reviewer

Great for a small business with a small team

Our team is satisfied with Pipedrive so far because it is the only tool we could find that does what we need. We would love for more features to be added, but at present it is working for us.


Vertalen met Google
Dave C.

An Affordable CRM that is both Feature Rich and Easy to Use

The onboarding experience is one of the best I have had. You can quickly get going and they have a ton of resources to get additional help (forums, videos, blog posts, video updates etc.)


Vertalen met Google
Christopher J.
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

The Best CRM In The Game

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 8-9-2020
Bron van de reviewer: Capterra

Pipedrive is by far my favorite CRM after extensively reviewing over a dozen of them. I recommend it to all of my clients because of how versatile it is with third party integrations. I also recommend it to any beginners since you do have the option of getting WAY more features than anyone else offers at the top-tier package; all while being one of the least expensive.

Pluspunten

I like the simplistic UI, the customizability, and the fact that Pipedrive has the widest range of integrations in it's class. I would go as far as to call it MODULAR, meaning you can add pretty much any feature you'd like via 3rd party integrations. With this is mind, you'll never be limited to some of the things Pipedrive doesn't do as well. Alternatively, if you're looking for everything under one roof, Pipedrive does this better as a whole than any of the competition.

Minpunten

I'm not a huge fan of how some of the very simple features are blocked off from the lowest price plan. Since I prefer the 'modular' setup, this is the only plan that makes sense to me, but I do miss some of the features like important fields that display certain fields first based on where the deal or person / organization is in the pipeline.

I used to run the top tier package from Pipedrive, and I wasn't really impressed with the automation features. They're a bit limited and the triggers don't always work.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Shayne H.
Sector: Internet
Bedrijfsgrootte: 11-50 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

PipeDrive is the best "Beginner" CRM Platform out there!

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 6-10-2020
Bron van de reviewer: Capterra

PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface. If you are a budding enterprise, PipeDrive is the software for you. If you're a full-fledged corporate, I'd personally recommend you evaluate other options because although PipeDrive is amazing, it still sports limited functionality that won't do a large company any justice.

Pluspunten

1) You can send emails directly from the platform! This gives you an edge on your communication efforts and helps you trigger alerts, get notifications and manage a large volume of clients - often simultaneously.

2) The interface is very easy to use and there is no steep learning curve necessary for one to get accustomed to the platform. This also encompasses of how easy it is to navigate through the platform.

3) PipeDrive can seamlessly integrate with many third party service providers. We have had no problems integrating PipeDrive with MailChimp, Slack, Gmail, LinkedIn, etc

4) PipeDrive will never let your leads go stale. Leads that need following up with will be highlighted based on the criteria designed by the user. Intuitive icons beside each lead can give you a detailed picture as to what stage of your business process the lead is on and what required action needs to be taken.

5) PipeDrive makes it super easy to enter leads and move them through various stages of your business process.

6) Inter-departmental communication is a breeze. I've noticed a strong synergy between our sales and marketing department after implementing PipeDrive in our organization. It's very convenient to identify high potential leads and PipeDrive eliminates the need of trying to give the next department a detailed back-story about leads during a hand-off. This saves a LOT of time.

7) Dashboards can help you evaluate and track project progress at a glance.

Minpunten

1) We are unable to send one email to multiple contacts. Right now, we have to send them out one after the other. Sincerely wish they look into this.

2) Usually hands when processing large volumes of data.

3) Not suitable for large firms and organizations. I deem this to be an entry/Beginner CRM platform.

4) There aren't any built-in marketing and contract management tools.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Michelle H.
Sector: Informatietechnologie en -diensten
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

A CRM System that just Works for Sales Management

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 12-11-2020
Bron van de reviewer: Capterra

Overall a good experience using the platform my new team members just needed two days of training and found it easier to use.

Pluspunten

Easy to manage different pipelines for different sales projects. The email template is one of the key features we like as it allows us to format our emails and the fields are filled in automatically, so every client receives a quality email without spending time typing out individual emails. Like the filter system that allows you to select just the clients, you wish to target and even the group email shot is an excellent tool we use often. We have added out funnels and Xero to the platform and both work perfectly with Pipedrive. Our market profile is primarily created on google documents and we have ease of importing the information onto the Pipedrive pipeline. We use the activities to set reminders which allows us to keep track of our work tasks on a given day. For sales, you can modify the platform to include the key features that you would like for your company and client information to be saved. Allows you to make group amendments in list form for a high volume of clients so if you need to split the work between the team this is an excellent tool.

Minpunten

The emails received are not automatically assigned to a client and sometimes land on other client's deals in Pipedrive. There seems to be a lot of downtime of late and we have had several clients confirm that they have not received the email off Pipedrive. There is a lot of new additions to Pipedrive but not enough time to learn them this can be a pro and a con. The support is not always available for immediate help. There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 6.0/10

Geverifieerde reviewer
Sector: Financiële dienstverlening
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

Great for a small business with a small team

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 26-8-2020
Bron van de reviewer: Capterra

Our team is satisfied with Pipedrive so far because it is the only tool we could find that does what we need. We would love for more features to be added, but at present it is working for us.

Pluspunten

Pipedrive is easy to use and usually doesn't require tons of reading to understand how it works. They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest. It's a great tool for someone who wants something that is simple to use and doesn't cost an arm and a leg. The features are great for our small team to keep track of emails, leads and lead stages all from within one dashboard.

Minpunten

There are a few things that would have made it way more useful for our use case.
One of these is the inability for one team member to view the mail tracking features on emails sent my other members. I person A sends an email to client 1, I cannot see the mail tracking feature to see if the client read the email or not. I have to ask each team member individually if their client "saw" their email.
Another common issue is syncing. Sometimes, the platform is unable to sync emails from other accounts like Hey and it takes us a lot of time getting them to show up within the system.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Dave C.
Sector: Design en ontwerp
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands
Vertalen naar het Nederlands

An Affordable CRM that is both Feature Rich and Easy to Use

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 29-8-2020
Bron van de reviewer: Capterra

The onboarding experience is one of the best I have had. You can quickly get going and they have a ton of resources to get additional help (forums, videos, blog posts, video updates etc.)

Pluspunten

I recently switched to Pipedrive from one of their competitors for two main reasons - their Contact Timeline feature and the wide arrange of integrations made available on all of their plans, even the lowest tiers.

With the Contact Timeline feature I can quickly see all the touchpoints (both when and how) I have had with an existing contact. This is super helpful when looking for clients to follow up with in a single glance. I have seen similar offerings in personal contact organizers but nothing fleshed out to this degree and integrated with a more capable CRM.

Hands down Pipedrive has the most comprehensive integration marketplace for the best price period. Other CRMs charge a hefty price to access webhooks or Zapier and usually allow access only on their higher level tiers. I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them. I am amazed at how many native and 3rd party integrations they have. If the tool exists, there’s a good chance you can connect to it with Pipedrive. It’s obvious that they have made integrations a priority and this adds a lot of value to the platform.

Minpunten

Overall I’m very impressed with Pipedrive. I do wish they would focus more of their efforts on the GSuite or Gmail Chrome Plugin. This is a real missed opportunity. In my previous CRM I could access all of my deals, contacts and notes right within Gmail. This was a real time saver, since I never had to leave Gmail to view my CRM data. Pipedrive’s Gsuite plugin is more context related. You can only see the contact/deal related information for the email you are currently viewing. I hope the plugin gets more attention in the future.

Another modification I would like to see is image previews of contacts on the main contact page. They do offer this in the contact timeline view, but I would love to see it in the main contacts page as well.

Finally, the Smart Contact Data tool needs some work. I have had issues with it finding enriched data on a lead. The previous CRM I worked with did a much better job. Hopefully this gets hammered out.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
8,8/10
Gebaseerd op 2.253 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
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Prijzen van Pipedrive

Prijzen van Pipedrive

Vanaf
US$ 15,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4,5/5
Gebaseerd op 2.253 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
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Pipedrive - Functies

Pipedrive - Functies

API
Aangepaste velden
Aanpasbare branding
Aanpasbare rapportage
Aanpasbare sjablonen
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
Contactenbeheer
E-mailintegratie
Elektronische betalingen
Enquêtes en feedback
Gegevens importeren en exporteren
Herinneringen
Integratie van derden
Integratie van sociale media
Kalenderbeheer
Klantendatabase
Rapportage en statistieken
Realtime gegevens
Functies
4,3/5
Gebaseerd op 2.253 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Pipedrive - Veelgestelde vragen

Pipedrive - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Pipedrive.

V. Welke prijsmodellen heeft Pipedrive te bieden?

Pipedrive kent de volgende prijsmodellen:

Vanaf: US$ 15,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van Pipedrive?

We hebben geen informatie over functies van Pipedrive

V. Wat zijn de typische gebruikers van Pipedrive?

Pipedrive heeft de volgende typische klanten:

Klein bedrijf, Grote ondernemingen, Non-profit, Freelancers, Middelgroot bedrijf

V. Welke talen worden door Pipedrive ondersteund?

Pipedrive ondersteunt de volgende talen:

Duits, Engels, Fins, Frans, Italiaans, Japans, Koreaans, Nederlands, Noors, Pools, Portugees, Russisch, Spaans, Turks

V. Welke prijsmodellen heeft Pipedrive te bieden?

Pipedrive kent de volgende prijsmodellen:

Abonnement

V. Biedt Pipedrive ondersteuning voor mobiele apparaten?

Pipedrive ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Pipedrive worden geïntegreerd?

Pipedrive kan worden geïntegreerd met de volgende toepassingen:

ActiveCampaign, Acuity Scheduling, Bitium, Freshdesk, Help Scout, HubSpot Marketing Hub, PieSync, SeamlessGov, Survicate, Zapier

V. Welke mate van ondersteuning heeft Pipedrive te bieden?

Pipedrive biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Kennisbank, Online ondersteuning, Video-instructies, Telefonische ondersteuning