Share Files & Collaborate on Creative Projects with Hightail
3.3/5 (98 review)OpenText Hightail is a creative review and approval technology solution for marketing and creative teams developing compelling visual content. Hightail is a cloud-based solution where teams can share files, review feedback and approve content in one place, streamlining the creative process and helping teams to keep deliver creative content for marketing campaigns on time.
Pluspunten
A mobile-ready solution that makes it easy for peers, partners, stakeholders, and vendors to see work product all in one place. This centralized approach ensures everyone is offering feedback on the correct version of an asset, and seeing peers comments, which reduces redundancy, making the process faster. Assigning feedback to team members as an action item is great, and ensures people can work focus on what matters, in a prioritized manner. Approval flows, both linear and non-linear make it easy to get the feedback needed in a timely manner.
Minpunten
Adding new team members to a space, based on the formatting of the introductory email is NOT ideal. The level of confusion for new users on 'where to start' or 'how to login' required additional emails and communication to ensure a smooth onboarding process. This level of effort wasn't extreme, but is the opposite of easy and has lead to some initial perception hurdles based caused by the way people feel about the solution, based on the poorly formatted and confusing 'welcome' email.
I have been using this tool for 10 years, and have been an early subscriber since the days of yousendit
It has changed branding a couple of times but it got better overtime.
It is not the only cloud service I use, as I have Dropbox, Skydrive, Box and iCloud accounts.
However, the main reason I stick with Hightail is the ability to control access to the files very easily and selectively.
In other words, the most critical tool for me is the Express App. Then comes the folder sync, and lastly comes hightail spaces.
I know hightail is focusing on boosting hightail spaces and stopped improvements to folders, express and desktop sync, but it would be a mistake to think Hightail Spaces is the reason to stick with this app.
As for pricing, I have been grandfathered in an old account on auto renew, so I do not think I would buy Hightail st the current pricing given the competition with the other cloud apps and services.
Pluspunten
Unlimited Storage
25 GB file transfer
Password protection
Delivery receipts
View activity
Collaboration with others
Set expiry date.
Sync folders to desktop
Express app
Hightail Spaces
Perfect tool for desktop collaboration.
Minpunten
Not intuitive on mobile devices.
The tracking app on iPhone and iPad cannot be used to forward files sent earlier from Tracker app, where it used to be possible to do so in yousendit app (the prior brand/software) but hightail rewrote the API and disabled that functionality.
While perfect on desktop, on mobile browsers the site does not format correctly within the window and text stays outside viewing area.
With Hightail, I do not need to maintain a ftp site. Hightail is my ftp site.
Pluspunten
I enjoy using the Hightail platform to send large files to clients and for clients to send large files to my firm. Art files for printing can be extremely large in size making email incompatible for sending. I can upload to Hightail and send in very short time to a client and they will get an email with a link to download. One of the benefits is the client can just download with out having to populate a form with all sorts of personal information. Additionally when I send a file I can immediately get a copy of the download link and email that to others or to the recipient explaining what has been uploaded. Another benefit is that I can email my client a link to upload files to me taking the place of having to maintain my own ftp site. The Hightail platform is USER FRIENDLY for both my staff and my clients staff. I have been using it for years and still see it as a WIN-WIN software program.
Minpunten
So far there is nothing that i have encountered that I do not like or interferes with my use.
I transfer a lot of data per month, and need that data to be very secure. I can't justify the cost of something like Aspera in my small business, and after trying many other transfer services during a time when Hightail was going through some major growing pains realized that this is the best transfer service for what I'm trying to accomplish. There are still things that could be improved, but overall it's an excellent product and one I have recommended to clients many times over the nearly 9 years I've used the service.
Pluspunten
I like that you can easily track files and that it tells you how long it's going to take for the upload to complete.
Minpunten
I cannot stand that you are not able to create paragraphs in messages that go along with what you're sending. I also slightly prefer the functionality of the old Hightail Express app to the Hightail Spaces app. Another bummer is that when someone comments on a video for feedback (when there are multiple video files in an upload) that you do not keep them all together. It sends a separate email for each one and is enormously time consuming to sift through volume projects if feedback is used in the app.
This software has allowed us to securely send large emails.It is easy to use and has a nice user friendly interface.
Pluspunten
One thing that excites me the most about hightail is the security feature it has. With the tool one can protect the file from unwanted third party by having document password that are only accessible by the intended recipient. With the tool one is also able to track email from who, where and when the email was downloaded.
Another thing that excites me is the ability to share large files. This is one of the key thing that made us purchase this tool. With it you are able to compress large document and send them easily. The other parties in the receiving end are also able to download it easily and fast.
Minpunten
I hate that the links shared expires very quickly.
The support team is also not interactive.
Send large files
Share large, multimedia files with ease and security. Hightail supports file sends up to 100GB (depending on plan level) with content control permissions, passcode protection and expiration date setting.
Preview visual files
Preview visual content without downloading large files, whether it's a native authoring tool format, .mov, .key and more.
Collect precise feedback
Precise, inline comments are specific to the image and time stamped for audio and video.
Version control
Clear versioning helps to prevent confusion over which file is the latest.
Approval routing
Assign approval requests on creative content in a specific order with due dates
Hieronder zie je enkele veelgestelde vragen over OpenText Hightail.
OpenText Hightail kent de volgende prijsmodellen:
Prijsmodel: Gratis, Abonnement
Gratis proefversie: Beschikbaar
OpenText Hightail biedt de volgende functies:
OpenText Hightail heeft de volgende typische klanten:
Freelancers, Grote ondernemingen, Middelgroot bedrijf, Non-profit, Openbare diensten, Klein bedrijf
OpenText Hightail ondersteunt de volgende talen:
Engels
OpenText Hightail kent de volgende prijsmodellen:
Gratis, Abonnement
OpenText Hightail ondersteunt de volgende apparaten:
Android, iPhone
OpenText Hightail kan worden geïntegreerd met de volgende toepassingen:
Adobe Illustrator CC, Bitium, Dropbox, Google Drive, Microsoft OneDrive, Microsoft Outlook, Podio, Sync
OpenText Hightail biedt de volgende ondersteuningsopties:
Veelgestelde vragen, Forum, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies
1. Speed to Market – the ability to provide feedback and reviews within the Hightail platform, without downloading content brings final versions to frontline teams sooner and with greater quality than old review methods.
2. Ease of Use – from individual contributors, to SMEs, managers, directors and above, adoption has been easy, even when reviewers were not tech savvy, so approval requests don’t “bottleneck” when using the Hightail platform.
3. Accountability – tracking and managing comments and feedback in one secure location eliminates assumptions about design choices, and provides clear ownership between requestor and design team member.
4. Vendor Management – centralized, secure, controlled access between T-Mobile and vendors of creative content in collaboration with design teams makes managing vendor performance faster, easier, and more transparent.
5. Security and Speed – ensuring content review takes place in a shared, secure, and trackable space eliminates churn and delay caused by feedback being provided as attached docs or large files sent through various other means.
6. Error Reduction – secure and centralized spaces for feedback, reviews, and approvals in Hightail stops a patchwork of tools currently in use from causing errors related to file access and/or incorrect version management or tracking.
7. Increased Efficiency – removing several tools from the review and approval process with the use of Hightail reduces the number of actions required of design teams,