--- description: Gedetailleerde beoordelingen over Brandwatch: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Brandwatch met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Brandwatch reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Social media marketing tools](/directory/104/social-media/software) > [Brandwatch](/software/90431/brandwatch) # Brandwatch Canonical: https://www.getapp.nl/software/90431/brandwatch Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90431/brandwatch?page=2) > Brandwatch is analysesoftware voor sociale media die consumenteninzichten en markttrends biedt door gesprekken over meerdere platforms te analyseren. > > Oordeel: score van **4.2/5** door 255 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.2/5** | 255 Reviews | | Gebruiksgemak | 4.1/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.4/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.8/5 | Gebaseerd op alle reviews | | Functies | 3.9/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Cision - **Opgericht**: 1867 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop) - **Ondersteunde talen**: Arabisch, Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Indonesisch, Italiaans, Japans, Nederlands, Noors, Pools, Portugees, Russisch, Spaans, Tsjechisch, Turks, Zweeds - **Beschikbare landen**: Australië, België, Canada, China, Denemarken, Duitsland, Filipijnen, Finland, Frankrijk, Ierland, India, Israël, Italië, Japan, Koeweit, Luxemburg, Mexico, Nederland, Nieuw-Zeeland, Noorwegen en 13 meer ## Functies - @mentions - AI/machine learning - API - Aanpasbare branding - Aanpasbare rapporten - Aanpasbare sjablonen - Activiteiten volgen - Activiteitendashboard - Afbeeldingenbibliotheek - Alerts/Escalation - Analytics - Antwoordbeheer - Beheer van digitale assets - Beheer van klantervaringen - Beheer van meerdere accounts - Beheer van meerdere kanalen - Beheer van negatieve feedback - Beheer van prestaties op sociale media - Benchmarking - Bewaking ## Integraties (19 in totaal) - Bitly - Box - Bynder - Dropbox Business - Google Drive - Hootsuite - HubSpot Service Hub - Khoros Marketing - Neurons - OneDrive - QBank - Salesforce Sales Cloud - Salesforce Service Cloud - ServiceNow - Shopify ... en 4 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Social media marketing tools](https://www.getapp.nl/directory/104/social-media/software) ## Gerelateerde categorieën - [Social media marketing tools](https://www.getapp.nl/directory/104/social-media/software) - [Website analyse tools](https://www.getapp.nl/directory/109/web-analytics/software) - [Brand management software](https://www.getapp.nl/directory/302/brand-management/software) - [Reputatiemanagement software](https://www.getapp.nl/directory/873/reputation-management/software) - [Social media monitoring tools](https://www.getapp.nl/directory/1091/social-media-monitoring/software) ## Alternatieven 1. [YouScan](https://www.getapp.nl/software/114583/youscan) — 4.9/5 (114 reviews) 2. [Brand24](https://www.getapp.nl/software/101485/brand24) — 4.7/5 (254 reviews) 3. [Sprout Social](https://www.getapp.nl/software/20453/sprout-social) — 4.4/5 (606 reviews) 4. [Sprinklr](https://www.getapp.nl/software/100180/sprinklr) — 4.3/5 (91 reviews) 5. [facelift](https://www.getapp.nl/software/117515/facelift) — 4.4/5 (131 reviews) ## Reviews ### "Falcon.io Review" — 5.0/5 > **Rob** | *25 augustus 2021* | Marktonderzoek | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Great program to publish and schedule your social media content - especially if you have a lot of content to publish. > > **Minpunten**: It is very similar to other programs- but somewhat more expensive. > > Very good experience. It helped to get our social media scheduled and publish on time, without having trouble forgetting any important posts. ----- ### "Brandwatch is super powerful and well rounded." — 5.0/5 > **Jeb** | *11 december 2024* | Publiceren | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: We love all the integration with the different platforms we use but especially WhatsApp. > > **Minpunten**: There was nothing wrong with Brandwatch for us. It was just a little more then we needed. We are a small business and don't need so much power. > > Brandwatch was great to work with. Not too difficult to set up and a joy to use. The data we got from our testing was magnificent and info we didn't know before. ----- ### "Brandwatch: Useful Tool, Predatory Business Practices" — 1.0/5 > **Chris** | *9 maart 2025* | Marketing en reclame | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Brandwatch used to be a solid analytics \& social listening tool. The dashboard was well-structured, reporting was comprehensive, \& sentiment analysis was useful. It offered valuable insights into brand perception, competitor monitoring, \& market trends. At its core, Brandwatch is a powerful tool, but no level of analytics justifies the kind of predatory business practices I’ve now experienced. > > **Minpunten**: Deceptive renewal tactics \& a customer-unfriendly approach. Brandwatch quietly slipped an auto-renewal clause into what was a manual renewal agreement, locking us into another contract cycle without explicit consent. Previously, contract renewals were handled with an account manager reaching out—but now? No heads-up, no automated reminder, just a silent renewal \& a big invoice. When challenged, they deflected with "standard practice" excuses, despite past renewals being explicitly manual. If a company relies on fine print trickery rather than product value to retain customers, it speaks volumes. > > I was a strong advocate for Brandwatch \& regularly recommended it to peers \& leadership groups. That ends today. This is a textbook case of short-term financial gain at the cost of long-term trust. Great tool, terrible ethics. There are better analytics platforms out there that don’t resort to legal landmines \& deceptive billing tactics to keep customers on board. Would I recommend Brandwatch now? Absolutely not. Would I ever trust them again? Not a chance. Sies. ----- ### "market leader and first mover since 1999" — 5.0/5 > **Michele** | *24 september 2021* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: 100% flexibility and scalability. it can be used by any type of user and it can scale to any company size and need > > **Minpunten**: to leverage it at fool capacity it require some serious skills in query wirting > > always available to solve issue or arrange product training. ----- ### "Take the time to explore" — 5.0/5 > **Geverifieerde reviewer** | *20 maart 2020* | Marketing en reclame | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: The best thing for me is their customer support. Falcon is a very robust software and it takes time to learn it. Having a person available at all times to answer your questions is a very powerful feature and one I've taken advantage of multiple times. They are always available, even if it is to help you locate a specific thing in your dashboard. > > **Minpunten**: Probably the mobile apps. Since the software is so robust, there are a bunch of different apps that you need to perform all the different tasks. I think this is useful if you have a big team but our team is small, even thou our client is big and having so many different apps makes it quite annoying when trying to manage. > > I am very impressed, I wasn't very famliar with it when I started using it but I'm starting to see the power of it. The learning curve, like I said, is a big one but there is a lot of help and resources available to navigate you thru it. I wish I started with the tutorials, like my CRM suggested but I hoped it would be fairly plug and play so that's my bad. ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.getapp.nl/software/90431/brandwatch?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/90431/brandwatch) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens