iVend Retail

iVend Retail

Een geïntegreerde omnichannel-oplossing voor de detailhandel

4.1/5 (15 review)

iVend Retail - Overzicht

Wat is iVend Retail?

iVend Retail is een geïntegreerde omnichannel-oplossing die detailhandelaren van 5 tot meer dan 500 winkels in meer dan 46 landen over alle verticale markten ondersteunt. Met iVend Retail kunnen detailhandelaren een naadloze klantervaring bieden via verschillende verkoopkanalen en hun processen voor verkooppunt, promoties, analyses, voorraadbeheer, klanten, loyaliteitsprogramma's en meer stroomlijnen.

iVend Retail kan opschalen voor complexe omgevingen met meerdere winkels, talen en valuta's en is geschikt voor zowel grootschalige detailhandel als speciaalzaken met een hoog serviceniveau. Grootwinkelbedrijven profiteren van de snelle gebruikersinterface en flexibiliteit om mobiele kassa's toe te voegen. Winkeliers met een hoog serviceniveau zullen de vele speciale orderverwerkingsopties, gepersonaliseerde aanbiedingen en promoties en aangepaste branding voor de softwareschermen waarderen.

iVend Retail is beschikbaar op meerdere apparaten, waaronder desktop, mobiel en tablet en stelt detailhandelaren in staat om klanten te betrekken terwijl het inzicht biedt in de verkoop- en inventarisgegevens voor de gehele onderneming. iVend Retail levert een configureerbare, flexibele en schaalbare oplossing voor ondernemingen die moeiteloos te implementeren is en via open API's naadloos met elke ERP kan worden geïntegreerd.

iVend Retail - Overzicht

Prijzen

Vanaf
US$ 160,00/maand

Prijsopties

Gratis proef
Eenmalige licentie
Abonnement
Prijs-kwaliteitverhouding

iVend Retail - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Azië, Australië, Canada, China, Europa en nog 5 andere, Duitsland, India, Japan, Latijns-Amerika, Middle-East and Africa
Ondersteunde talen
Arabisch, Engels, Frans, Italiaans, Spaans

Screenshots

Schermopname van iVend Retail: iVend Point of Sale features customizable screens to reflect a retail brand.
Schermopname van iVend Retail: iVend Point of Sale features customizable screens to reflect a retail brand. Schermopname van iVend Retail: iVend Mobile Point of Sale (mPOS) features a colorful, easy to use interface for Item Selection. Schermopname van iVend Retail: iVend eCommerce features modern, fully customizable web design. Schermopname van iVend Retail: iVend Reporting & Analytics enables retailers to track Sales Trends from the store, Back Office or Head Office across the enterprise. Schermopname van iVend Retail: iVend Loyalty dashboard view enables retailers to segment their loyalty program members to offer targeted promotions. Schermopname van iVend Retail: iVend Passes can be sent to any smartphone user with Gift Cards, digital Loyalty Cards or Coupons.

iVend Retail reviews

iVend Retail reviews

Totaalscore
4.1
/
5 15 reviews
Uitstekend
8

Zeer goed
5

Gemiddeld
0

Slecht
1

Erg slecht
1

Prijs-kwaliteitverhouding
4
Functies
4.2
Gebruiksgemak
4.2
Klantenondersteuning
4.3
87% heeft deze app aanbevolen
Ivan P.

We are a 119 store apparel and footwear retailer. We are using iVend Retail POS software and loyalty system for last 5-6 years. We started using this application when we were 25 stores and grew with it as our primary retail solution.

I was the IT manager at the time we implemented iVend Retail. The primary reason for the change was better functionality compared to other systems we were evaluating.

I have seen this product change its complete look in last 5 years. It was always a feature rich POS software, but they kept adding functionalities and modules in every release. The entire suite is module based. We started only with the POS system for first 2 years in 25 stores, 70 odd POS. Then we implemented iVend Loyalty. It was a painless implementation. Then we upgraded our financial system from Sage to SAP. iVend has certified SAP connectors so it was easy for us to select our financial system. As we kept growing our number of stores, adding iVend in new stores was a one click job from the head office. We recently upgraded to their latest version iVend 6.0. This gave us the new Mobile POS module. We are now reducing cash counters to increase shop floor size, while adding iVend Mobile POS to be used by sales associates. We will be implementing iVend Passes this fall to add digital coupons, gift cards, and loyalty cards. We have a mix of iPhone POS and iPad POS. Adding a new store/POS is very easy. The system is very advanced and well suited for fast growing retailers who need deep functionalities and integrated systems.

As we grow, we keep adding advanced modules to suit our business. The integration between stores, head-office, and financial system is flawless. Whenever we have issues on integration failure, their support kicks in. We are very pleased with the level of customer service. Their knowledge portal has hundreds of training videos, how-to guides, etc. This helps new sales associates to get trained quickly.


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Willy O.

Good POS software with a lot of features and reporting capabilities


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Mary K.

We, the San Jose Sharks are a professional ice hockey team based in San Jose, California, United States. We are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). We play our home games at the HP Pavilion at San Jose, known locally as the Shark Tank.

iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned to use the software. Implementation time was quick. Anyone who visits the stadium on a game night can see how fast the POS system works. Thousands of sales within a short break was possible only with iVend's robust architecture. Whenever we need them to increase stores/ POS etc, they respond very quickly. Support is superb.

It will be nice to have the POS and store management available in an iPad or iPhone. We are waiting on this feature. I read on their roadmap magazine that this will be available by December 2012. This will help us increase point of sale without affecting real estate. Sales staff can carry these devices and assist customers.

We are running SAP Business One as a backend ERP while iVend Retail serves as our retail management front. Entire inventory management, promotions, loyalty, gift cards etc are managed by iVend. I know they have an integrated retail business Intelligence and ecommerce module. We have not activated them as yet. Overall, we are very pleased with the entire experience.


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Andee D.

VP of Finance

Never would have implemented this with the consultant hours that we had to pay to even get this going.


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Khin may A.

iVend Retail review on usage experience


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Ivan P.
Vertalen met Google

Beoordeeld op 2-9-2013
Bron van de reviewer: SoftwareAdvice

We are a 119 store apparel and footwear retailer. We are using iVend Retail POS software and loyalty system for last 5-6 years. We started using this application when we were 25 stores and grew with it as our primary retail solution.

I was the IT manager at the time we implemented iVend Retail. The primary reason for the change was better functionality compared to other systems we were evaluating.

I have seen this product change its complete look in last 5 years. It was always a feature rich POS software, but they kept adding functionalities and modules in every release. The entire suite is module based. We started only with the POS system for first 2 years in 25 stores, 70 odd POS. Then we implemented iVend Loyalty. It was a painless implementation. Then we upgraded our financial system from Sage to SAP. iVend has certified SAP connectors so it was easy for us to select our financial system. As we kept growing our number of stores, adding iVend in new stores was a one click job from the head office. We recently upgraded to their latest version iVend 6.0. This gave us the new Mobile POS module. We are now reducing cash counters to increase shop floor size, while adding iVend Mobile POS to be used by sales associates. We will be implementing iVend Passes this fall to add digital coupons, gift cards, and loyalty cards. We have a mix of iPhone POS and iPad POS. Adding a new store/POS is very easy. The system is very advanced and well suited for fast growing retailers who need deep functionalities and integrated systems.

As we grow, we keep adding advanced modules to suit our business. The integration between stores, head-office, and financial system is flawless. Whenever we have issues on integration failure, their support kicks in. We are very pleased with the level of customer service. Their knowledge portal has hundreds of training videos, how-to guides, etc. This helps new sales associates to get trained quickly.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Willy O.
Sector: Detailhandel
Vertalen met Google

Good POS software with a lot of features and reporting capabilities

Beoordeeld op 25-8-2016
Bron van de reviewer: SoftwareAdvice

Pluspunten

1. This software is easy to use. The POS screen is uncluttered, clean and designed for touch screen operation as well as using keyboard and mouse.
2. Has a lot of ready to use reports such as sales report, till report, inventory report, collection report.
3. You can develop custom reports using built-in report designer or Crystal Report.
4. Has a lot of useful dashboard such as sales dashboard, loyalty dashboard, merchandise dashboard.
5. Has dashboard designer.
6. Support is very responsive.
7. Relatively inexpensive.
8. The product family is quite complete. Loyalty scheme, digital loyalty card (plus digital voucher and gift card), mobile POS, and e-commerce.
9. Support for OPOS devices. Therefor supports a lot of devices.

Minpunten

1. Add-on development is still difficult.
2. New version sometimes buggy. And the 'bugs' are usually silly.
3. They increase the license price (Did I mention that before, it is relatively inexpensive?)

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Mary K.
Vertalen met Google

Beoordeeld op 16-10-2012
Bron van de reviewer: SoftwareAdvice

We, the San Jose Sharks are a professional ice hockey team based in San Jose, California, United States. We are members of the Pacific Division of the Western Conference of the National Hockey League (NHL). We play our home games at the HP Pavilion at San Jose, known locally as the Shark Tank.

iVend Retail was implemented across 22 stores in Sharks San Jose stadium in 2008. Our staff quickly learned to use the software. Implementation time was quick. Anyone who visits the stadium on a game night can see how fast the POS system works. Thousands of sales within a short break was possible only with iVend's robust architecture. Whenever we need them to increase stores/ POS etc, they respond very quickly. Support is superb.

It will be nice to have the POS and store management available in an iPad or iPhone. We are waiting on this feature. I read on their roadmap magazine that this will be available by December 2012. This will help us increase point of sale without affecting real estate. Sales staff can carry these devices and assist customers.

We are running SAP Business One as a backend ERP while iVend Retail serves as our retail management front. Entire inventory management, promotions, loyalty, gift cards etc are managed by iVend. I know they have an integrated retail business Intelligence and ecommerce module. We have not activated them as yet. Overall, we are very pleased with the entire experience.

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Andee D.
Sector: Detailhandel
Bedrijfsgrootte: 13-50 werknemers
Vertalen met Google

VP of Finance

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 20-12-2017
Bron van de reviewer: SoftwareAdvice

Never would have implemented this with the consultant hours that we had to pay to even get this going.

Pluspunten

The pro was that our partner hired one of their consultants and they assisted us directly without having contact with the vendor.

Minpunten

We have problem after problem implementing this software. Up to losing functionality of changing tax codes by start date and end date... ridiciulous issues. It kept having code issues for our database. Latest SAP said their code was causing a problem with SAP basic functionality and they said they would charge us to fix it.

Vertalen met Google

Antwoord van Mia

We are sorry to hear about your experience. We have initiated a detailed investigation into the problems you make mention of and in particular a review of your support related issues. We would like the opportunity to rectify the matter as quickly as possible. A member of our team will be in touch with you to discuss further with your implementation partner. We appreciate the opportunity to make sure iVend Retail is working for you and to restore our reputation with a trusted customer, like Vereens!

Scoreverdeling

Gebruiksgemak

Khin may A.
Sector: Automotive
Vertalen met Google

iVend Retail review on usage experience

Beoordeeld op 6-9-2016
Bron van de reviewer: SoftwareAdvice

Pluspunten

The software is lightweight and easy to use. The vendor is trusted and reliable vendor and the rate of customer caring is superb.

Minpunten

The product have some limitations and hindrances when it was using along with SAP other than the standalone. All the supports are good, very helpful and responsive apart from slightly lack of communication during hand over stage of the particular subject from one team to one team.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 7.0/10

Gebruikersaanbeveling
8.6/10
Gebaseerd op 15 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van iVend Retail

Prijzen van iVend Retail

Vanaf
US$ 160,00/maand
Gratis proef
Eenmalige licentie
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4/5
Gebaseerd op 15 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

iVend Retail - Functies

iVend Retail - Functies

API
Activiteitendashboard
Automatische meldingen
Factureren
Herinneringen
Kassasysteem
Klantendatabase
Klantgeschiedenis
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Orderbeheer
Personeelsbeheer
Rapportage en statistieken
Streepjescodes scannen
Systeem van cadeaubonnen
Verkooprapportage
Verwerking van creditcards
Voorraad bijhouden
Voorraadbeheer
Functies
4.2/5
Gebaseerd op 15 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

iVend Retail - Veelgestelde vragen

iVend Retail - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over iVend Retail.

V. Welke prijsmodellen heeft iVend Retail te bieden?

iVend Retail kent de volgende prijsmodellen:

Vanaf: US$ 160,00/maand

Prijsmodel: Eenmalige licentie, Abonnement

Gratis proef: Niet beschikbaar

V. Wat zijn de voornaamste functies van iVend Retail?

We hebben geen informatie over functies van iVend Retail

V. Wat zijn de typische gebruikers van iVend Retail?

iVend Retail heeft de volgende typische klanten:

Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf

V. Welke talen worden door iVend Retail ondersteund?

iVend Retail ondersteunt de volgende talen:

Arabisch, Engels, Frans, Italiaans, Spaans

V. Welke prijsmodellen heeft iVend Retail te bieden?

iVend Retail kent de volgende prijsmodellen:

Eenmalige licentie, Abonnement

V. Biedt iVend Retail ondersteuning voor mobiele apparaten?

iVend Retail ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan iVend Retail worden geïntegreerd?

iVend Retail kan worden geïntegreerd met de volgende toepassingen:

Logiwa, Toucan Toco, Workato

V. Welke mate van ondersteuning heeft iVend Retail te bieden?

iVend Retail biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Kennisbank, Telefonische ondersteuning, Video-instructies