Salesforce Sales Cloud

Salesforce Sales Cloud

Cloudgebaseerde CRM en verkoopautomatisering

4,4/5 (14338 review)

Salesforce Sales Cloud - Overzicht

Wat is Salesforce Sales Cloud?

Salesforce CRM (Sales Cloud) biedt alles wat je nodig hebt binnen handbereik - vanaf elke locatie. Van sociale accounts en contactpersonen tot mobiel, Chatter en Analytics, is samenwerking binnen je wereldwijde organisatie en sneller deals sluiten niet alleen mogelijk, het is gemakkelijk.

Salesforce Sales Cloud - Overzicht

Prijzen

Vanaf
US$ 25,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Salesforce Sales Cloud - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Azië, Australië, Canada, China, Europa en nog 5 andere, Duitsland, India, Latijns-Amerika, Mexico, Middle-East and Africa
Ondersteunde talen
Engels, Frans, Duits, Italiaans, Russisch, Spaans, Zweeds

Screenshots

Schermopname van Salesforce Sales Cloud:
Schermopname van Salesforce Sales Cloud: Schermopname van Salesforce Sales Cloud: Schermopname van Salesforce Sales Cloud: Schermopname van Salesforce Sales Cloud: Schermopname van Salesforce Sales Cloud:

Salesforce Sales Cloud reviews

Salesforce Sales Cloud reviews

Totaalscore
4,4
/
5
Uitstekend
7553

Zeer goed
5190

Gemiddeld
1251

Slecht
221

Erg slecht
123

Prijs-kwaliteitverhouding
4
Functies
4,3
Gebruiksgemak
3,9
Klantenondersteuning
4,1
89% heeft deze app aanbevolen
Huw W.

Salesforce CRM Review - Daily user

My overall experience using Salesforce has been good. I've used the application for 19 months and I'd say it took at least 3 months to get familiar with the tool. I work for an organisation of +180k and the tool is used widely across the business, which is a testament to its reliability and scalability. For smaller organisations, there is likely to be less complexity involved, as there will be less integration required with other applications - which Salesforce does incredibly well. To summarise, I'd say to prospective adopters of Salesforce, expect to invest some time in training new users of the tool but its remarkable functionality and capabilities far outweigh this ramp-up period.


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Greg B.

The number 1 CRM solution for very good reasons

I have been working with and enjoying Salesforce for 7 years now, Salesforce is constantly evolving and introducing new functionalities, and what is not available out of the box (so to speak) can be achieved either by custom development, or using the dedicated app store which allows vendors to tailor solutions to problems and offer them as bolt on solutions inside the salesforce system.


Vertalen met Google
John M.

Best CRM System Hands Down

Salesforce has replaced my to do list and has become my sole task manager. Salesforce keeps me organized by truncating deadlines, clients and client interactions. Also, it allows us to make a schedule to determine our tasks for the quarter.


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Sal T.

Salesforce: Helps Improve Internal Communications/External Customer X


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Geverifieerde reviewer

Easy to Use

We can track all of our leads and opportunities from how they are coming from all the way to the final disposition of the leads and everything in between. We are very happy with Salesforce and can't imagine ever using another CRM.


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Huw W.
Sector: Computerhardware
Bedrijfsgrootte: 10.001+ werknemers
Vertalen naar het Nederlands

Salesforce CRM Review - Daily user

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 6-11-2019
Bron van de reviewer: Capterra

My overall experience using Salesforce has been good. I've used the application for 19 months and I'd say it took at least 3 months to get familiar with the tool. I work for an organisation of +180k and the tool is used widely across the business, which is a testament to its reliability and scalability. For smaller organisations, there is likely to be less complexity involved, as there will be less integration required with other applications - which Salesforce does incredibly well. To summarise, I'd say to prospective adopters of Salesforce, expect to invest some time in training new users of the tool but its remarkable functionality and capabilities far outweigh this ramp-up period.

Pluspunten

-Highly customisable with deep and wide integration with my organisations SaaS or natively developed applications.
-Allows you to produce very detailed reports to track my own activity and history. Which can also be used by management to track team progress and activity.
-A customisable dashboard that allows frequently uses tabs to be populated to a "bookmarks bar" which allows for faster navigation.
-Great search feature that allows for search across the entire CRM database.

Minpunten

-Due to its high functionality and range of options it can be overbearing to use at times.
-Requires internet connection which means there is occasional latency and is not accessible at all times.
-Visually, it's not the most appealing tool that I've ever used.
-Steep learning curve for those that have not used it before, but then that goes for most CRM tools.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 8.0/10

Greg B.
Sector: Computersoftware
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen naar het Nederlands

The number 1 CRM solution for very good reasons

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 5-2-2020
Bron van de reviewer: SoftwareAdvice

I have been working with and enjoying Salesforce for 7 years now, Salesforce is constantly evolving and introducing new functionalities, and what is not available out of the box (so to speak) can be achieved either by custom development, or using the dedicated app store which allows vendors to tailor solutions to problems and offer them as bolt on solutions inside the salesforce system.

Pluspunten

Salesforce is hugely customisable, as a consultant, I am always asked to customise the system to fit the needs of the client, and I have not yet found a requirement that cannot be met, it may take knowledge and expertise from multiple different types of people (admins, developers, specialists etc.) but with enough understanding the sky is the limit.

Minpunten

There are certain limitations which may need to be overcome when setting up a new CRM system, if you are coming from a complex CRM previously, then achieving the same functionality is not always easy, but that is the reason you are switching systems, to gain benefits, not just to put a new interface on to the same solution.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

John M.
Sector: Financiële dienstverlening
Bedrijfsgrootte: 2-10 werknemers
Vertalen naar het Nederlands

Best CRM System Hands Down

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 23-3-2020
Bron van de reviewer: Capterra

Salesforce has replaced my to do list and has become my sole task manager. Salesforce keeps me organized by truncating deadlines, clients and client interactions. Also, it allows us to make a schedule to determine our tasks for the quarter.

Pluspunten

Salesforce has immensely improved the way we service our clients and maintain client records. In recent years, we were able to upgrade to a version of Salesforce that directly integrated with our custodian which sent direct data feeds daily to our system. This integration has been a big improvement and we have yet to scratch the surface with some of the benefits it provides.

Minpunten

The upgrade to Lightning, while great has its shortcomings. Not all of the features from Classic have been migrated over to Lightning. The feature we are requesting the most is the ability to assign a calendar event to more than one person. This seems like a simple ask and should be implemented as soon as possible.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak

Waarschijnlijkheid van aanbeveling: 10.0/10

Sal T.
Sector: Mediaproductie
Vertalen naar het Nederlands

Salesforce: Helps Improve Internal Communications/External Customer X

Beoordeeld op 21-9-2016
Bron van de reviewer: SoftwareAdvice

Pluspunten

I have been using, recommending and adopting salesforce.com for my sales teams for ten years in several different digital technology, media and advertising organizations. I can say unequivocally that the CRM software has evolved from being a supplement and "nice to have" to a must buy and necessary and vital tool for doing business. The key to any business solutions and software product is getting the team to adopt and use it. Training and practice is essential. Its like your golf game, the more you practice the better your score or working out, no pain, no gain.

I like the social media and conversational abilities you can have with sales team; the app is excellent for quick reviews and checking on status of pending, pitches and prospects; the flexibility and customization options based o salesperson, account, deal size, industry vertical. In one organization we adopted it for internal sales data use and tracking and also incorporated product data about our partners, customers, audience metrics and analytics and distribution platform.

Minpunten

Depending on the level of subscription, will also vary with the amount of personalized training you receive. I would also say there needs to be more attention and customization devoted to industry verticals that contain many nuances regarding customer segments and rev streams. This includes the advertising and digital sales industries where there are multiple customer touchpoints and rev streams including agencies, direct to client, programmatic, 3rd party vendors, ad tech partners etc. I also think saleforce.com needs to develop more compatible software and training that integrates salesforce,com into other software linked to finance, accounting etc.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Medische apparatuur
Bedrijfsgrootte: 13-50 werknemers
Vertalen naar het Nederlands

Easy to Use

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 10-3-2020
Bron van de reviewer: Capterra

We can track all of our leads and opportunities from how they are coming from all the way to the final disposition of the leads and everything in between. We are very happy with Salesforce and can't imagine ever using another CRM.

Pluspunten

This product was very easy to install and includes a cloud version. For most small, medium and some larger size businesses, this software will meet all of your Sales and Marketing needs. This software is a great overall value for the price point. Customer service is great!

Minpunten

There is a slight learning curve as this software has so must functionality and is very robust. Other than that the possibilities for your sales team with this software are limitless.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Gebruikersaanbeveling
8,1/10
Gebaseerd op 14.338 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
Vergelijk met alternatieven

Prijzen van Salesforce Sales Cloud

Prijzen van Salesforce Sales Cloud

Vanaf
US$ 25,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4/5
Gebaseerd op 14.338 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Salesforce Sales Cloud - Functies

Salesforce Sales Cloud - Functies

API
Aangepaste velden
Aanpasbare branding
Aanpasbare rapportage
Aanpasbare sjablonen
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
CRM-integratie
E-mailintegratie
Elektronische betalingen
Enquêtes en feedback
Gegevens importeren en exporteren
Herinneringen
Integratie van derden
Integratie van sociale media
Kalenderbeheer
Klantendatabase
Rapportage en statistieken
Realtime gegevens
Functies
4,3/5
Gebaseerd op 14.338 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Video's en instructies

Video's en instructies

Salesforce Sales Cloud - Veelgestelde vragen

Salesforce Sales Cloud - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Salesforce Sales Cloud.

V. Welke prijsmodellen heeft Salesforce Sales Cloud te bieden?

Salesforce Sales Cloud kent de volgende prijsmodellen:

Vanaf: US$ 25,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van Salesforce Sales Cloud?

We hebben geen informatie over functies van Salesforce Sales Cloud

V. Wat zijn de typische gebruikers van Salesforce Sales Cloud?

Salesforce Sales Cloud heeft de volgende typische klanten:

Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf

V. Welke talen worden door Salesforce Sales Cloud ondersteund?

Salesforce Sales Cloud ondersteunt de volgende talen:

Engels, Frans, Duits, Italiaans, Russisch, Spaans, Zweeds

V. Welke prijsmodellen heeft Salesforce Sales Cloud te bieden?

Salesforce Sales Cloud kent de volgende prijsmodellen:

Abonnement

V. Biedt Salesforce Sales Cloud ondersteuning voor mobiele apparaten?

Salesforce Sales Cloud ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Salesforce Sales Cloud worden geïntegreerd?

Salesforce Sales Cloud kan worden geïntegreerd met de volgende toepassingen:

CogniDox, Gold Lasso, Intellect, InterWeave Smart Payment Gateway, Nirvaha Commissions, O2B, Reviso, Sofon Guided Solutions, SurveyGizmo, TeamSupport

V. Welke mate van ondersteuning heeft Salesforce Sales Cloud te bieden?

Salesforce Sales Cloud biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Forum, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies