Over Salesforce Sales Cloud

Salesforce CRM (Sales Cloud) biedt alles wat je nodig hebt binnen handbereik - vanaf elke locatie. Van sociale accounts en contactpersonen tot mobiel, Chatter en Analytics, is samenwerking binnen je wereldwijde organisatie en sneller deals sluiten niet alleen mogelijk, het is gemakkelijk.

Prijzen vanaf:

N.v.t

  • Gratis versie
  • Gratis proef
  • Abonnement

Apparaten

Bedrijfsgrootte

K M G

Markten

Oostenrijk, Australië, Canada, China, Duitsland, Verenigd Koninkrijk, Ierland, India, Mexico, Maleisië, Nederland, Singapore, Thailand, Verenigde Staten, Vietnam

Ondersteunde talen

Duits, Engels, Frans, Italiaans, Russisch, Spaans, Zweeds

Prijzen vanaf:

N.v.t

  • Gratis versie
  • Gratis proef
  • Abonnement

Afbeeldingen

Salesforce Sales Cloud Software - 1
Salesforce Sales Cloud Software - 2
Salesforce Sales Cloud Software - 3
Salesforce Sales Cloud Software - 4
Salesforce Sales Cloud Software - 5
Nog 6 andere bekijken
Salesforce Sales Cloud-video
Salesforce Sales Cloud Software - 1
Salesforce Sales Cloud Software - 2
Salesforce Sales Cloud Software - 3
Salesforce Sales Cloud Software - 4
Salesforce Sales Cloud Software - 5

Functies

Totaal aantal functies van Salesforce Sales Cloud: 160

  • API
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Ad-hocrapportage
  • Afspraakplanning
  • Afsprakenbeheer
  • Afstemming van klanten en vastgoed
  • Analyse van klantenservices
  • Analyse van verkooptrends
  • Artsenbeheer
  • Automatische nummerkiezer
  • Batchverwerking
  • Bedrijfsprocesbesturing
  • Beheer van externe verkoop
  • Beheer van kopers
  • Beheer van oproepen
  • Beheer van salesactiviteit
  • Beheer van vergaderingen
  • Beheer van verkooppipeline
  • Beheer van voorstellen
  • Belangrijke prestatie-indicatoren (Key Performance Indicators, KPI's)
  • Bellijstbeheer
  • Berichtgeving van uitzonderingen
  • Bestemmingspagina's en webformulieren
  • Bronnen bijhouden
  • Budgettering/prognoses
  • CRM
  • Callcenterbeheer
  • Campagnebeheer
  • Campagneplanning
  • Catalogiseren/categoriseren
  • Concurrentieanalyse
  • Configureerbare workflow
  • Contactenbeheer
  • Contactendatabase
  • Content delivery
  • Contract- en licentiebeheer
  • Controle van antwoorden via e-mail
  • Controle van goedkeuringsbeheer
  • Conversies bijhouden
  • Correlatieanalyse
  • Dashboard
  • Dashboards maken
  • Dealbeheer
  • Documentbeheer
  • Documenten opslaan
  • Doelgroeptargeting
  • Dossiers van medische geschiedenis
  • Dynamische modellering
  • E-mailbeheer
  • E-mailmarketing
  • E-mails bijhouden
  • E-mailsjablonen
  • ERP
  • Engagement tracking
  • Financieel beheer
  • Garanties bijhouden
  • Gedeelde contacten
  • Gegevens importeren en exporteren
  • Gegevensbeheer
  • Gegevensvisualisatie
  • Herinneringen
  • Inboxbeheer
  • Inkooporderbeheer
  • Integratie in de administratie
  • Integratie van sociale media
  • Integraties van derden
  • Interactie bijhouden
  • Interne chatintegratie
  • Kalender-/herinneringssysteem
  • Kanaalbeheer
  • Kansenbehee
  • Kennisbeheer
  • Klanten volgen
  • Klantenbinding
  • Klantendatabase
  • Klantenondersteuning
  • Klantenonderzoeken
  • Klantgeschiedenis
  • Kwaliteitsbeheer
  • Lead nurturing
  • Leaddistributie
  • Leadkwalificatie
  • Leads beheren
  • Leads genereren
  • Leads vastleggen
  • Leadscoring
  • Leadsegmentering
  • Live chatten
  • MES
  • Marketing via meerdere kanalen
  • Marketingautomatisering
  • Meerdere campagnes
  • Meerdere valuta's
  • Mobiele toegang
  • Modellering en simulatie
  • Offertes
  • Onderhoudsbeheer
  • Online implementatie
  • Opdrachtenbeheer
  • Opmerkingen/notities
  • Oproepen opnemen
  • Oproepregistratie
  • Optimalisatie van conversiepercentages
  • Patiëntcommunicatie
  • Patiëntenbeheer
  • Personeelsbeheer
  • Pipelinebeheer
  • Pipelinerapporten
  • Plannen
  • Planning voor materiaalvereisten
  • Predictieve analyse
  • Presentatietools
  • Prestatiebeheer
  • Prestatiebeheer
  • Prestatiemeetwaarden
  • Productcatalogus
  • Prognose
  • Prognoses
  • Projectbeheer
  • Provisiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime meldingen
  • Referenties bijhouden
  • Routering
  • Samenwerkingstools
  • Scannen van vistekaartjes/-badges
  • Schattingen
  • Segmentering
  • Slepen en neerzetten
  • Sociale profielen van klanten
  • Statistische analyse
  • Taakbeheer
  • Taakvoortgang bijhouden
  • Territoriumbeheer
  • Toegangsopties/machtigingen
  • Tools voor exploratie
  • Trainingsbeheer
  • Veelgestelde vragen
  • Veiligheidsbeheer
  • Verkoopgoedkeuring
  • Verkoopprognose
  • Verkooprapporten
  • Versiebheer
  • Vervoersbeheer
  • Verzoeken escaleren
  • Voor Mac-apparaten
  • Voor de AEC-sector
  • Voor de verzekeringsbranche
  • Voor iPad-apparaten
  • Voor salesteams/-organisaties
  • Voor start-ups
  • Voorstellen genereren
  • Weergave van grafische gegevens
  • Workflowbeheer
  • XML / RSS
  • Zelfserviceportal
  • Zoeken/filteren

Alternatieven

Dynamics 365

4,3
#1 alternatief voor Salesforce Sales Cloud
Microsoft Dynamics 365 is meertalige ERP-software voor meerdere valuta's. De oplossing is ontworpen voor middelgrote en...

HubSpot CRM

4,5
#2 alternatief voor Salesforce Sales Cloud
Bespaar waardevolle verkooptijd met HubSpot CRM, dat zorgt voor alle kleine details van het opnemen van telefoongesprekk...

Zoho CRM

4,3
#3 alternatief voor Salesforce Sales Cloud
Zoho CRM is cloudgebaseerde software voor klantrelatiebeheer die bedrijven van elke omvang helpt deals slimmer, beter...

HubSpot Marketing Hub

4,5
#4 alternatief voor Salesforce Sales Cloud
De marketinghub van HubSpot is een schaalbaar, alles-in-één platform voor inbound marketing, dat een combinatie biedt...

Reviews

Totaalscore

4,4 /5
(17.105)
Prijs-kwaliteitverhouding
4,0/5
Functies
4,4/5
Gebruiksgemak
4,0/5
Klantenondersteuning
4,1/5

Heb je Salesforce Sales Cloud al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 17.105 reviews worden weergegeven
Avash K.
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Full Fledged CRM for Every Business

Beoordeeld op 16-5-2022

My overall experience with Salesforce Sales Cloud has been exceptional. It's easy to implement,...

My overall experience with Salesforce Sales Cloud has been exceptional. It's easy to implement, maintain and teach others to use it. The functions and flows are intuitive and easy to navigate once we get some experience. I highly recommend Salesforce Sales Cloud to every business as it can be used by businesses of any size.

Pluspunten

While there is a bit of a learning curve - Salesforce has exceptionally good and intuitive flows we get used to it. Another thing I like very much about Salesforce Sales Cloud is its scalability. Any business size can use it and scale it as the business grows which is rare in other CRMs as most are dedicated to certain business sizes. It is also flexible and customizable. I have set it up for a few clients of mine with little deviation in usage requirements and it worked perfectly with all of them. There is also a lot of automation that we can directly use - also we can take benefits of easy integrations available with other service providers. Also, it generally has more functions than we need so we don't need to worry much if the software is enough for a company. Maintaining it is also easy as every cloud service. Also, as with every cloud service - we can access it from different kinds of devices which is a added bonus.

Minpunten

I don't think there is much to dislike about Salesforce Sales Cloud - I think the pricing for small businesses can be better. Also, there is a bit of a learning curve but that's okay as of all CRM I have used to date - Salesforce was relatively easier to learn.

Geverifieerde reviewer
Totaalscore
  • Sector: Computernetwerken
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

All your sales and marketing needs under one umbrella

Beoordeeld op 17-5-2022

Brought in a lot of clarity in forecasting sales and lead volumes
Made data storing organized. It...

Brought in a lot of clarity in forecasting sales and lead volumes
Made data storing organized. It is our one-stop-shop for all sales and marketing-related information

Pluspunten

Helps maintain account and lead level data connected (hyperlinked)
Easy storage of every information at all stages of the sales funnel
Intuitive reporting and dashboard

Minpunten

High price
Complicated implementation
Customer support is not as great as HubSpot

Overwogen alternatieven

NetSuite CRM

Redenen om voor Salesforce Sales Cloud te kiezen

Hubspot reporting and dashboarding were too poor. It did not give us a clear picture of where we were in terms of our quota achievement.

Overgestapt van

HubSpot Marketing Hub

Redenen om over te stappen op Salesforce Sales Cloud

It was purely the management decision and external referral
Paul B.
Totaalscore
  • Sector: Tekstschrijvers
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

A three-year mistake that cost us plenty, a fool's gamble...

Beoordeeld op 17-5-2022

Polished sales process. Lots of promises. Bright, enthusiastic young people. Pricing that hooks you...

Polished sales process. Lots of promises. Bright, enthusiastic young people. Pricing that hooks you in. The reality" You are on your own. If you signed up for too many licenses, tough luck. If you are having trouble using it; live with it. If you didn't set it up right, that's your problem. Eventually, we dumped it and went to a simpler tool. Boy, was I a fool to think this would be easy. Staff resistance was an issue. People were too busy to keep it up to date. It was like you needed a team just to track the project tracking, data entry and reporting. Not ideal for a business where every client and every engagement was unique. Oh, the money I wasted.

Pluspunten

The prospect of improving project tracking, opportunities, etc. for the ad agency side of our business. It was going to change our business life. It really seemed like a good idea.

Minpunten

The set up process was poor, hence we didn't help ourselves much by the inept, unschooled effort in setting this tool up. It required the commitment of more time and staff than as a four-person enterprise we had to spare. But no one told us that. Frankly, the legal pad that we used to keep track of issues and opportunities was far better than this expensive nightmare that withered off eventually due to non-user-friendliness. It's great for a big company, but once they sold us and we signed on for three long years, we were sunk. Even the print and format of the reports was too small. Maybe we were incompetent, but no SaaS user should ever be so up a creek.

Brett J.
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The Only Sales CRM You Will Ever Need

Beoordeeld op 5-4-2022

I would 100% recommend Salesforce to any sized company seeking growth based around goal-setting and...

I would 100% recommend Salesforce to any sized company seeking growth based around goal-setting and team collaboration. Whether your employer has a team of 2 sales people or even 200, salesforce is the only sales tracking, data management CRM you will ever need as the accessibility and individual components that are offered to each individual user are an incredible value for what the true cost is to use Salesforce. Our overall sales have boosted an additional 20-30% as a result of switching over to Salesforce!

Pluspunten

Salesforce is not only extremely user friendly but very beneficial to all sales associates within a set group as the reminders, sales tracking database, task manager, and calendar features have become integral components of each salesman's daily routine here at our dealership. Where we work in such a fast paced environment that's constantly changing and evolving, it's crucial to keep everyone on our Sales team on the same page regarding where vehicles stand within the sales/finance/service process to ensure we maximize every potential deal and are able to turn units as quickly and efficiently as possible with cost effectiveness in mind.

Minpunten

There are no cons to using Salesforce that I have encountered yet as the software has been incredibly useful so far in keeping my Sales team updated, punctual, converting more leads, and more invested in their work output but having daily reminder's set to to held each Salesman accountable for their daily tasks and follow ups.

Robert D.
Totaalscore
  • Sector: Chemicaliën
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Essential and Powerfull syste - If you can afford it

Beoordeeld op 13-5-2022

it has been positive. We started with nothing so it's a large change managment component. But i...

it has been positive. We started with nothing so it's a large change managment component. But i feel it will make a large positive impact on our sales and customer service teams. We are integrating it with other systems (workflow, ERP) to get as much information in one place for our sales teams to be more efficient. There is so much powerful functionality it's taking time to bed everything down but it's a positive step for my company.

Pluspunten

The customisation is incredible. You can change, add, update, reconfigure basically everything. There are so many standard objetcs to play witha nd then you can create brand new ones to fit your requirments. The possibilites are endless. It also has, hands down, the best online system training i have ever seen. Trailhead allows you to pick an area of interest, learn as you go, put your training into practical use in a dedicated salesforce org and then automated testing of what you have completed. Truly world class.

Minpunten

The possibilities are endless, dauntingly so. The intial configuration is time consuming and there is a lot of knowledge required to get the setup right. Doing it without a trusted 3rd partner is very difficult. It is also expesnive of course but really it's in the "you get what you pay for" category.

Overwogen alternatieven

Dynamics 365 en SugarCRM

Redenen om over te stappen op Salesforce Sales Cloud

SugarCRM didn't fit with our integration strategy and we really looked at best in class. With Dynamics i had a strangely difficult time to actually engage with someone to properly look at the system whih i found dissapointing so i did my own research and pumped for Salesforce.
5 van 17.105 worden weergegeven Lees alle reviews

Salesforce Sales Cloud - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Salesforce Sales Cloud.

Salesforce Sales Cloud kent de volgende prijsmodellen:

  • Vanaf:
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

Salesforce Sales Cloud heeft de volgende typische klanten:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

Salesforce Sales Cloud ondersteunt de volgende talen:

Duits, Engels, Frans, Italiaans, Russisch, Spaans, Zweeds

Salesforce Sales Cloud ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Salesforce Sales Cloud kan worden geïntegreerd met de volgende toepassingen:

8x8 Virtual Office, Birdeye, Box, Bullhorn Jobscience, ClearSlide, Crowdstack Pro, Desk.com, Dropbox Business, Eventbrite, Evernote Teams, Expensify, FinancialForce Accounting, Five9, GetFeedback, Gmail, GoTo Meeting, Mailchimp, QlikView, Quickbooks Online, SAP Litmos, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier

Salesforce Sales Cloud biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Salesforce Sales Cloud.