Salesforce Sales Cloud

Cloudgebaseerde CRM en verkoopautomatisering

4,4 /5 (14611 review) Schrijf een review!

Salesforce Sales Cloud - Overzicht

Wat is Salesforce Sales Cloud?

Salesforce CRM (Sales Cloud) biedt alles wat je nodig hebt binnen handbereik - vanaf elke locatie. Van sociale accounts en contactpersonen tot mobiel, Chatter en Analytics, is samenwerking binnen je wereldwijde organisatie en sneller deals sluiten niet alleen mogelijk, het is gemakkelijk.

Salesforce Sales Cloud - Overzicht

Prijzen

Vanaf
US$ 25,00/maand

Prijsopties

Gratis proef
Abonnement
Prijs-kwaliteitverhouding

Salesforce Sales Cloud - Functies

Apparaten
Bedrijfsgrootte
K M G
Markten
Verenigde Staten van Amerika, Canada, Verenigd Koninkrijk, Australië, China en nog 3 andere, India, Duitsland, Mexico
Ondersteunde talen
Engels, Frans, Duits, Italiaans, Russisch, Spaans, Zweeds

Media

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Salesforce Sales Cloud video Schermopname van Salesforce Sales Cloud: Schermopname van Salesforce Sales Cloud: Schermopname van Salesforce Sales Cloud: Schermopname van Salesforce Sales Cloud: Schermopname van Salesforce Sales Cloud:

Salesforce Sales Cloud reviews

Salesforce Sales Cloud reviews

Totaalscore
4,4
/
5
Uitstekend
7717

Zeer goed
5276

Gemiddeld
1268

Slecht
225

Erg slecht
125

Prijs-kwaliteitverhouding
4
Functies
4,4
Gebruiksgemak
3,9
Klantenondersteuning
4,1
89% heeft deze app aanbevolen
Sarah H.

Salesforce - Marketing & Lead Gen

We are using Salesforce to streamline new business leads and nurture leads into actual sales. We are able to analyze, vet, engage, and track the progress of the new leads we receive from our Facebook lead gen ads. Salesforce integrates directly into Facebook's Business Manager and automatically imports new leads in real-time. We are also able to see the cost per lead acquired and other rich insights from our Facebook and Instagram ad campaigns that get directly populated into our dash.


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Jeremy S.

Jeremy's Review

Good. I like using it and it is easy to keep track of all of my contacts and the conversations/information I have on them.


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Sal T.

Salesforce: Helps Improve Internal Communications/External Customer X


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Geverifieerde reviewer

Is the price and learning curve something you can afford?

We are using salesforce as our CRM. It is the only one that actually works with our other systems. We really like having one environment to operate in as opposed to several systems.


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David S.

Extremely Powerful

We use it in the mortgage business to connect with our customers, bridge across proprietary systems, and we developed a customer facing interface that works on any platform (Apple, Android)


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Sarah H.
Sector: Marketing en reclame
Bedrijfsgrootte: 2-10 werknemers
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Salesforce - Marketing & Lead Gen

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 24-7-2020
Bron van de reviewer: Capterra

We are using Salesforce to streamline new business leads and nurture leads into actual sales. We are able to analyze, vet, engage, and track the progress of the new leads we receive from our Facebook lead gen ads. Salesforce integrates directly into Facebook's Business Manager and automatically imports new leads in real-time. We are also able to see the cost per lead acquired and other rich insights from our Facebook and Instagram ad campaigns that get directly populated into our dash.

Pluspunten

Salesforce is one of the most powerful and sophisticated CRMs available. The onboarding process and demos with the reps were exceptionally helpful. The reps really took time to understand our CRM needs, our workflow process, and how we can best utilize/adopt Salesforce into our new business department to grow revenue and track progress. The tool is completely customizable and has very advanced marketing integrations within the cloud. The ability to track leads and history (who followed up and when) and add notes and assign leads to specific people makes the entire workflow so much more efficient. It's worth the price tag if you take advantages of the features.

Minpunten

We wish the marketing cloud add on wasn't so expensive. There are many tools available that offer the same features such as Sprout Social and Hubspot. However, the price was a little steep for the $6,000. I also wish pricing was a bit more transparent. The discounts and contract lengths have been very inconsistent in our experience.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Jeremy S.
Sector: Vastgoed
Bedrijfsgrootte: 5.001-10.000 werknemers
Vertalen naar het Nederlands

Jeremy's Review

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 19-6-2020
Bron van de reviewer: Capterra

Good. I like using it and it is easy to keep track of all of my contacts and the conversations/information I have on them.

Pluspunten

It is very easy to navigate through and simplifies the process. Most who use excel or something else find themselves losing contact with many contacts. This makes that easier to track.

Minpunten

I cannot make my home screen the way I want. It is set up how my company (Colliers) wants it set up - not the way I would like it to be set up.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

Sal T.
Sector: Mediaproductie
Vertalen naar het Nederlands

Salesforce: Helps Improve Internal Communications/External Customer X

Beoordeeld op 21-9-2016
Bron van de reviewer: SoftwareAdvice

Pluspunten

I have been using, recommending and adopting salesforce.com for my sales teams for ten years in several different digital technology, media and advertising organizations. I can say unequivocally that the CRM software has evolved from being a supplement and "nice to have" to a must buy and necessary and vital tool for doing business. The key to any business solutions and software product is getting the team to adopt and use it. Training and practice is essential. Its like your golf game, the more you practice the better your score or working out, no pain, no gain.

I like the social media and conversational abilities you can have with sales team; the app is excellent for quick reviews and checking on status of pending, pitches and prospects; the flexibility and customization options based o salesperson, account, deal size, industry vertical. In one organization we adopted it for internal sales data use and tracking and also incorporated product data about our partners, customers, audience metrics and analytics and distribution platform.

Minpunten

Depending on the level of subscription, will also vary with the amount of personalized training you receive. I would also say there needs to be more attention and customization devoted to industry verticals that contain many nuances regarding customer segments and rev streams. This includes the advertising and digital sales industries where there are multiple customer touchpoints and rev streams including agencies, direct to client, programmatic, 3rd party vendors, ad tech partners etc. I also think saleforce.com needs to develop more compatible software and training that integrates salesforce,com into other software linked to finance, accounting etc.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 10.0/10

Geverifieerde reviewer
Sector: Financiële dienstverlening
Bedrijfsgrootte: 51-200 werknemers
Vertalen naar het Nederlands

Is the price and learning curve something you can afford?

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 26-5-2020
Bron van de reviewer: Capterra

We are using salesforce as our CRM. It is the only one that actually works with our other systems. We really like having one environment to operate in as opposed to several systems.

Pluspunten

The marketing automation is hands down the best in the market. The ability to nurture prospects through the sales cycle is amazing. Lead generation tools are top-notch, sales tools, and the sales system is set up for growth, and customer retention is a breeze as well.

Minpunten

It is expensive to implement. We needed a consultant to help us with setup, which was not cheap. Also the learning curve for over 200 employees took time.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 8.0/10

David S.
Sector: Financiële dienstverlening
Bedrijfsgrootte: 501-1.000 werknemers
Vertalen naar het Nederlands

Extremely Powerful

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 8-6-2020
Bron van de reviewer: Capterra

We use it in the mortgage business to connect with our customers, bridge across proprietary systems, and we developed a customer facing interface that works on any platform (Apple, Android)

Pluspunten

You can send it pretty much any amount of data and it will help you organize and manipulate that data. You can build any custom interface and you can connect just about any 3rd party application.

Minpunten

It isn't cheap, typically you'll be working with expensive contractors or integration teams.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling: 9.0/10

Gebruikersaanbeveling
8,1/10
Gebaseerd op 14.611 gebruikersscores
Vergelijk gebruikersaanbevelingen met alternatieven
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Prijzen van Salesforce Sales Cloud

Prijzen van Salesforce Sales Cloud

Vanaf
US$ 25,00/maand
Gratis proef
Abonnement
Prijs-kwaliteitverhouding
Prijs-kwaliteitverhouding
4/5
Gebaseerd op 14.611 gebruikersscores
Vergelijk scores voor prijs-kwaliteitverhouding met alternatieven
Vergelijk met alternatieven

Salesforce Sales Cloud - Functies

Salesforce Sales Cloud - Functies

API
Aangepaste velden
Aanpasbare branding
Aanpasbare rapportage
Aanpasbare sjablonen
Activiteiten volgen
Activiteitendashboard
Automatische meldingen
Contactenbeheer
Contactendatabase
E-mailintegratie
Elektronische betalingen
Enquêtes en feedback
Gegevens importeren en exporteren
Herinneringen
Integratie van derden
Integratie van sociale media
Kalenderbeheer
Klantendatabase
Rapportage en statistieken
Functies
4,4/5
Gebaseerd op 14.611 gebruikersscores
Vergelijk functiescores met alternatieven
Vergelijk met alternatieven

Categorieën

Salesforce Sales Cloud - Veelgestelde vragen

Salesforce Sales Cloud - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Salesforce Sales Cloud.

V. Welke prijsmodellen heeft Salesforce Sales Cloud te bieden?

Salesforce Sales Cloud kent de volgende prijsmodellen:

Vanaf: US$ 25,00/maand

Prijsmodel: Abonnement

Gratis proef: Beschikbaar

V. Wat zijn de voornaamste functies van Salesforce Sales Cloud?

We hebben geen informatie over functies van Salesforce Sales Cloud

V. Wat zijn de typische gebruikers van Salesforce Sales Cloud?

Salesforce Sales Cloud heeft de volgende typische klanten:

Grote ondernemingen, Middelgroot bedrijf, Klein bedrijf

V. Welke talen worden door Salesforce Sales Cloud ondersteund?

Salesforce Sales Cloud ondersteunt de volgende talen:

Engels, Frans, Duits, Italiaans, Russisch, Spaans, Zweeds

V. Welke prijsmodellen heeft Salesforce Sales Cloud te bieden?

Salesforce Sales Cloud kent de volgende prijsmodellen:

Abonnement

V. Biedt Salesforce Sales Cloud ondersteuning voor mobiele apparaten?

Salesforce Sales Cloud ondersteunt de volgende apparaten:

Android, iPhone, iPad

V. Met welke andere apps kan Salesforce Sales Cloud worden geïntegreerd?

Salesforce Sales Cloud kan worden geïntegreerd met de volgende toepassingen:

CogniDox, Gold Lasso, Intellect, InterWeave Smart Payment Gateway, O2B, OneLogin, Reviso, Sofon Guided Solutions, SurveyGizmo, TeamSupport

V. Welke mate van ondersteuning heeft Salesforce Sales Cloud te bieden?

Salesforce Sales Cloud biedt de volgende ondersteuningsopties:

Veelgestelde vragen, Forum, Kennisbank, Online ondersteuning, Telefonische ondersteuning, Video-instructies