Over Salesforce Sales Cloud

Salesforce CRM (Sales Cloud) biedt alles wat je nodig hebt binnen handbereik - vanaf elke locatie. Van sociale accounts en contactpersonen tot mobiel, Chatter en Analytics, is samenwerking binnen je wereldwijde organisatie en sneller deals sluiten niet alleen mogelijk, het is gemakkelijk.

Prijzen vanaf:

N.v.t

  • Gratis proef
  • Free Version
  • Subscription

Apparaten

Bedrijfsgrootte

K M G

Markten

Australië, Canada, China, Duitsland, Verenigd Koninkrijk en nog 3 andere, India, Mexico, Verenigde Staten

Ondersteunde talen

Duits, Engels, Frans, Italiaans, Russisch, Spaans, Zweeds

Prijzen vanaf:

N.v.t

  • Gratis proef
  • Free Version
  • Subscription

Afbeeldingen

Salesforce Sales Cloud Software - 1
Salesforce Sales Cloud Software - 2
Salesforce Sales Cloud Software - 3
Salesforce Sales Cloud Software - 4
Salesforce Sales Cloud Software - 5
Nog 6 andere bekijken
Salesforce Sales Cloud-video
Salesforce Sales Cloud Software - 1 Salesforce Sales Cloud Software - 2 Salesforce Sales Cloud Software - 3 Salesforce Sales Cloud Software - 4 Salesforce Sales Cloud Software - 5

Functies

Totaal aantal functies van Salesforce Sales Cloud: 162

  • API
  • Aanpasbare velden
  • Aanvraagtoewijzing
  • Activiteiten volgen
  • Activiteitendashboard
  • Ad-hocrapportage
  • Afspraakplanning
  • Afsprakenbeheer
  • Afstemming van klanten en vastgoed
  • Analyse van klantenservices
  • Analyse van verkooptrends
  • Artsenbeheer
  • Automatische nummerkiezer
  • Batchverwerking
  • Bedrijfsprocesbesturing
  • Beheer van enquêtes/peilingen
  • Beheer van externe verkoop
  • Beheer van kopers
  • Beheer van oproepen
  • Beheer van vergaderingen
  • Beheer van verkooppipeline
  • Beheer van voorstellen
  • Bellijstbeheer
  • Berichtgeving van uitzonderingen
  • Bestemmingspagina's en webformulieren
  • Bonusbeheer
  • Bonusbeheer
  • Bronnen bijhouden
  • Budgettering/prognoses
  • Callcenterbeheer
  • Campagnebeheer
  • Campagneplanning
  • Casusbeheer
  • Catalogiseren/categoriseren
  • Concurrentieanalyse
  • Configureerbare workflow
  • Contactenbeheer
  • Contactendatabase
  • Contentbeheer
  • Contentlevering
  • Contract- en licentiebeheer
  • Controle van antwoorden via e-mail
  • Controle van goedkeuringsbeheer
  • Conversies bijhouden
  • Correlatieanalyse
  • Dashboard
  • Dashboards maken
  • Documentbeheer
  • Documenten opslaan
  • Doelgroeptargeting
  • Dossiers van medische geschiedenis
  • Dynamische modellering
  • E-mailbeheer
  • E-mailmarketing
  • E-mails bijhouden
  • E-mailsjablonen
  • ERP
  • Engagement-tracking
  • Garanties bijhouden
  • Gebeurtenissen volgen
  • Gedeelde contacten
  • Gegevens importeren en exporteren
  • Gegevens vastleggen en overdragen
  • Gegevensbeheer
  • Gegevensvisualisatie
  • Herinneringen
  • Historische verslaglegging
  • Inboxbeheer
  • Inkooporderbeheer
  • Integratie in de administratie
  • Integratie van sociale media
  • Integraties van derden
  • Interactie bijhouden
  • Interactie bijhouden
  • Interne chatintegratie
  • Kalender-/herinneringssysteem
  • Kanaalbeheer
  • Kansenbehee
  • Kennisbeheer
  • Klanten volgen
  • Klantendatabase
  • Klantenondersteuning
  • Klantenonderzoeken
  • Klantgeschiedenis
  • Kwaliteitsbeheer
  • Lead nurturing
  • Leaddistributie
  • Leadkwalificatie
  • Leads beheren
  • Leads genereren
  • Leads vastleggen
  • Leadsegmentering
  • Lijstbeheer
  • Live chatten
  • MES
  • Marketing via meerdere kanalen
  • Marketingautomatisering
  • Materiaallijsten
  • Meerdere campagnes
  • Meerdere valuta's
  • Microsoft Outlook-integratie
  • Mobiele toegang
  • Modellering en simulatie
  • Offertes
  • Onderhoudsbeheer
  • Online implementatie
  • Opmerkingen/notities
  • Oproepen opnemen
  • Optimalisatie van conversiepercentages
  • Orderbeheer
  • Partnerbeheer
  • Patiëntcommunicatie
  • Patiëntenbeheer
  • Pipelinebeheer
  • Pipelinerapporten
  • Plannen
  • Planning voor materiaalvereisten
  • Predictieve analyse
  • Presentatietools
  • Prestatiebeheer
  • Prestatiebeheer
  • Prestatiemeetwaarden
  • Previewfunctionaliteit
  • Productcatalogus
  • Productplanning
  • Prognose
  • Prognoses
  • Projectbeheer
  • Provisiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime meldingen
  • Referenties bijhouden
  • Routering
  • Samenwerkingstools
  • Schattingen
  • Segmentering
  • Slepen en neerzetten
  • Statistische analyse
  • Taakbeheer
  • Taakvoortgang bijhouden
  • Territoriumbeheer
  • Toegangsopties/machtigingen
  • Tools voor exploratie
  • Trainingsbeheer
  • Veelgestelde vragen
  • Veiligheidsbeheer
  • Verkoopgoedkeuring
  • Verkoopprognose
  • Verkooprapporten
  • Versiebheer
  • Vervoersbeheer
  • Verzoeken escaleren
  • Voor de AEC-sector
  • Voor salesteams/-organisaties
  • Voorraadbeheer
  • Voorstellen genereren
  • Weergave van grafische gegevens
  • Workflowbeheer
  • XML / RSS
  • Zelfserviceportal
  • Zoeken/filteren

Alternatieven

Zoho CRM

4,2
#1 alternatief voor Salesforce Sales Cloud
Zoho CRM is cloudgebaseerde software voor klantrelatiebeheer die bedrijven van elke omvang helpt deals slimmer, beter...

monday.com

4,6
#2 alternatief voor Salesforce Sales Cloud
monday.com is een cloudgebaseerd Work OS, waar teams workflow-apps maken in enkele minuten om hun processen, projecten...

amoCRM

4,5
#3 alternatief voor Salesforce Sales Cloud
amoCRM is een door berichten aangedreven CRM. Het biedt aanpasbare verkooppijplijnen, leadtracking,...

Pipedrive

4,5
#4 alternatief voor Salesforce Sales Cloud
Pipedrive is een tool voor CRM en pijplijnbeheer voor kleine en middelgrote verkoopteams waarmee gebruikers zich kunnen...

Reviews

Totaalscore

4,4 /5
(15.921)
Prijs-kwaliteitverhouding
4/5
Functies
4,4/5
Gebruiksgemak
3,9/5
Klantenondersteuning
4,1/5

Heb je Salesforce Sales Cloud al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 15.921 worden weergegeven
Sarah H.
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Salesforce - Marketing & Lead Gen

Beoordeeld op 24-7-2020

We are using Salesforce to streamline new business leads and nurture leads into actual sales. We...

We are using Salesforce to streamline new business leads and nurture leads into actual sales. We are able to analyze, vet, engage, and track the progress of the new leads we receive from our Facebook lead gen ads. Salesforce integrates directly into Facebook's Business Manager and automatically imports new leads in real-time. We are also able to see the cost per lead acquired and other rich insights from our Facebook and Instagram ad campaigns that get directly populated into our dash.

Pluspunten

Salesforce is one of the most powerful and sophisticated CRMs available. The onboarding process and demos with the reps were exceptionally helpful. The reps really took time to understand our CRM needs, our workflow process, and how we can best utilize/adopt Salesforce into our new business department to grow revenue and track progress. The tool is completely customizable and has very advanced marketing integrations within the cloud. The ability to track leads and history (who followed up and when) and add notes and assign leads to specific people makes the entire workflow so much more efficient. It's worth the price tag if you take advantages of the features.

Minpunten

We wish the marketing cloud add on wasn't so expensive. There are many tools available that offer the same features such as Sprout Social and Hubspot. However, the price was a little steep for the $6,000. I also wish pricing was a bit more transparent. The discounts and contract lengths have been very inconsistent in our experience.

Eric r B.
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Salesforce is the best CRM if money is no issue and you customize it to your needs

Beoordeeld op 11-5-2021

SFS was a great solution for a company I worked for because I was able to spend the time to...

SFS was a great solution for a company I worked for because I was able to spend the time to configure for optimal use. By understand the needs of the sales team, support team, and even our engineers who had minimal interaction with SFS, I was able to achieve a lot. I never got us into internal messaging, but I did improve our lead capture and qualification process with SFS.

Pluspunten

SFS is a very powerful piece of software that is a dream if you take the the time to configure it and a nightmare if you don't. Those who fail with SFS are the people who think it's a turnkey solution that you can just buy and start using. Nope. You need to configure the heck out of it to suit your needs. If you take it seriously, capture workflows and goals for your team well, and take the time to set it up, you will be very happy with this solution. It doesn't need to take years, but it does take dedicated time.

Minpunten

The pricing is high. Social media tools for the application are pretty weak. Plus, out of the box, it's overwhelming and just not usable.

Sal T.
Totaalscore
  • Sector: Mediaproductie
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Salesforce: Helps Improve Internal Communications/External Customer X

Beoordeeld op 21-9-2016

Pluspunten

I have been using, recommending and adopting salesforce.com for my sales teams for ten years in several different digital technology, media and advertising organizations. I can say unequivocally that the CRM software has evolved from being a supplement and "nice to have" to a must buy and necessary and vital tool for doing business. The key to any business solutions and software product is getting the team to adopt and use it. Training and practice is essential. Its like your golf game, the more you practice the better your score or working out, no pain, no gain.

I like the social media and conversational abilities you can have with sales team; the app is excellent for quick reviews and checking on status of pending, pitches and prospects; the flexibility and customization options based o salesperson, account, deal size, industry vertical. In one organization we adopted it for internal sales data use and tracking and also incorporated product data about our partners, customers, audience metrics and analytics and distribution platform.

Minpunten

Depending on the level of subscription, will also vary with the amount of personalized training you receive. I would also say there needs to be more attention and customization devoted to industry verticals that contain many nuances regarding customer segments and rev streams. This includes the advertising and digital sales industries where there are multiple customer touchpoints and rev streams including agencies, direct to client, programmatic, 3rd party vendors, ad tech partners etc. I also think saleforce.com needs to develop more compatible software and training that integrates salesforce,com into other software linked to finance, accounting etc.

Frank A.
Totaalscore
  • Sector: Horeca
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Salesforce the sure CRM

Beoordeeld op 6-3-2021

Overall, I'd strongly recommend this app because it has a very good system for coordinating...

Overall, I'd strongly recommend this app because it has a very good system for coordinating corporate operation, it's very easy to use, the navigation could be improved, and the load time is fast.

Pluspunten

Salesforce is an excellent tool that is very useful and budget-friendly, and it already has a lot of features to run regular tasks, arrange help tickets, and set reminders for important to-dos, whether they are urgent or not. It's also useful for integrating with other software for easier management, such as calendar apps. It includes sorting, categorizing, and marking filters, as well as a search tool.

Minpunten

The only thing I found was that getting to where you want to go in this CRM took a lot of clicks. To open a specific ticket, for example, you'd have to first open a demo page before being able to open the ticket with the actual material. Although the site mapping was improved internally to and the amount of time it took to navigate from one page to the next. So far, it is the only disadvantage.

Zach D.
Totaalscore
  • Sector: Kantoorbenodigdheden
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Highly complex and customizable, with seemingly arbitrary limitations

Beoordeeld op 26-3-2021

Complex, confusing at times, lots of great documentation. Often though, if you want to do something...

Complex, confusing at times, lots of great documentation. Often though, if you want to do something that seems like it should be built in, you have to break out the Apex code or a Workflow, which is annoying. Users love the platform - I was able to move things around to their liking on pages, integrate DocuSign with it (that was a chore, making all of those templates) so they can send agreements. Overall I have a love/hate relationship with this software.

Pluspunten

Highly customizable - an actual platform you can create your own apps on. Likely the largest product I've ever dealt with in terms of scope and being able to create your own things inside of it.

Minpunten

Many parts of the software are not able to talk to each other - for example, (I can't recall exactly but) you can look up contacts on an account, but can't look up accounts from a contact. You can only go a certain direction when you're referencing parent / child relationships in the schema of salesforce. Also, there's tons of little quirks that have been a problem for 7+ years now, and they remain unchanged - like being able to run reports on the EmailMessage object. I get it - maybe some dev thought that it was too much stress on the system. Get some more servers and charge by the workload, then.

5 van 15.921 worden weergegeven Lees alle reviews

Salesforce Sales Cloud - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Salesforce Sales Cloud.

Salesforce Sales Cloud kent de volgende prijsmodellen:

  • Vanaf:
  • Gratis proef: Beschikbaar

Salesforce Sales Cloud heeft de volgende typische klanten:

2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

Salesforce Sales Cloud ondersteunt de volgende talen:

Duits, Engels, Frans, Italiaans, Russisch, Spaans, Zweeds

Salesforce Sales Cloud ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

Salesforce Sales Cloud kan worden geïntegreerd met de volgende toepassingen:

8x8 Virtual Office, Birdeye, Box, Bullhorn Jobscience, ClearSlide, Crowdstack Pro, Desk.com, Dropbox Business, Eventbrite, Evernote Business, Expensify, FinancialForce Accounting, Five9, GetFeedback, Gmail, GoToMeeting, Mailchimp, QlikView, Quickbooks Online, SAP Litmos, Smartsheet, SurveyMonkey, Veeva CRM, Webinato, Yesware, Zapier

Salesforce Sales Cloud biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor Salesforce Sales Cloud.