Salesforce Sales Cloud

It significantly enhances sales pipeline by optimizing lead management and conversion rates. Convert more prospects into customers by effectively nurturing leads, streamlining sales processes, and gaining valuable insights into customer behavior.

Implementation is quite complex and resource-intensive, often presenting challenges for smaller businesses or those lacking dedicated IT support.

I like many features Salesforce has to offer. I have a decent book of business so I really like Service Alerts & Notifications. This feature gives me the ability to stay organized while being able to review increases with clients to better retain my book of business.

The thing I like least about Salesforce is creating filters. I am not really sure how to create filters and need a better understanding on how to do so.

It’s very Easy to use, no need to learn IT as it’s quite basic

The look is quite old, you can’t really make it unique as you cannot create all the blocks you wish

The User Interface was so good and secondly comparatively other CRM's It was easy to maintain and record the data

Sometimes glitch was the concern and the cost was so high

I like our Sales Engagement plug-in we replaced Salesloft with it and it's been great.

Sometimes when I emails bounce, I get an error and it's difficult to work around this using Sales Engagement if this error occurs.