Over When I Work

Met When I Work kun je eenvoudig plannen en communiceren met medewerkers. Stuur het rooster naar het personeel als een sms-bericht. When I Work bevat gratis mobiele apps voor iPhone en Android. Ook inbegrepen zijn tweerichtings-sms-berichten, waarmee werknemers via sms openstaande diensten kunnen accepteren en hun rooster kunnen opvragen. Als je de module voor aanwezigheid activeert, kunnen je medewerkers de mobiele tijdklok gebruiken om vanaf hun smartphones in te klokken of een iPad als terminal in te stellen. Bekijk simpelweg op de kaart op welke locatie je medewerkers inklokken, en nadat je de urenstaten hebt bekeken, kun je ze met één klik voltooien.

Prijzen vanaf:

US$ 2,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Apparaten

Bedrijfsgrootte

K M G

Markten

Australië, Canada, Duitsland, Verenigd Koninkrijk, Verenigde Staten

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 2,00/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Afbeeldingen

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Functies

Totaal aantal functies van When I Work: 130

  • API
  • Aannemen van personeel
  • Aanwezigheid bijhouden
  • Aanwezigheidsbeheer
  • Activiteit-/nieuwsfeed
  • Activiteiten volgen
  • Activiteitendashboard
  • Applicatiebeheer
  • Arbeidsmanagement
  • Artsenbeheer
  • Automatische tijdregistratie
  • Beheer van bedienend personeel
  • Beheer van onderaannemers
  • Beschikbaarheidsbeheer
  • Beveiligd aanmelden
  • Beveiligde gegevensopslag
  • Budgettering/prognoses
  • Chatten/messaging
  • Commissiebeheer
  • Communicatie via meerdere kanalen
  • Communicatiebeheer
  • Compliancebeheer
  • Controle van goedkeuringsbeheer
  • Desktopmeldingen
  • E-mailuitnodigingen en -herinneringen
  • E-mailwaarschuwingen
  • Eenmalige aanmelding
  • Evenementenbeheer
  • Evenementplanning
  • Faciliteitenbeheer
  • Faciliteitsplanning
  • Factureerbare en niet-factureerbare uren
  • Factureren
  • Faculteits- en personeelsbeheer
  • GPS
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Geolocatie
  • Geplande distributie
  • Groepsplanning
  • HR-beheer
  • Handmatige tijdinvoer
  • Herinneringen
  • In- en uitklokken
  • Integratie in de administratie
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Klasplanning
  • Locatie bijhouden
  • Loonkosten rapporteren
  • Loonkostencalculator
  • Meerdere factureringstarieven
  • Messaging
  • Microsoft Outlook-integratie
  • Mobiele tijd bijhouden
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Multilocatie
  • No-show bijhouden
  • Offline time bijhouden
  • Offline toegang
  • Onkosten bijhouden
  • Online ponskaart
  • Online reserveren
  • Online tijdklok
  • Online time bijhouden
  • Overurenberekening
  • Overzichtsrapporten
  • Payrollbeheer
  • Personeelsbeheer
  • Personeelsplanning
  • Personeelsportal
  • Prestatiemeetwaarden
  • Prognose
  • Prognoses
  • QuickBooks-integratie
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime chatten
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime planning
  • Realtime rapportage
  • Realtime updates
  • Resourcebeheer
  • Resources plannen
  • Roosterbeheer
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Sms-berichten
  • Sollicitatiebeheer
  • Taakbeheer
  • Taakplanning
  • Taakvoortgang bijhouden
  • Tijd bijhouden
  • Tijd en aanwezigheid
  • Tijd en onkosten bijhouden
  • Tijdklok
  • Toegangsopties/machtigingen
  • Urenregistratie van werknemers
  • Vacaturebank
  • Vakantie en verlof bijhouden
  • Variabele werkkrachten
  • Verkoopprognose
  • Verkooppunt
  • Verlof bijhouden
  • Verlofaanvragen
  • Volgen van sollicitanten
  • Voor cafetaria's
  • Voor de gezondheidszorg
  • Voor scholen
  • Voorspellen van de vraag
  • Vrijwilligersbeheer
  • Waarschuwingen/Meldingen
  • Wachtdiensten plannen
  • Werk bijhouden
  • Werknemers bijhouden
  • Werknemersdatabase
  • Werknemersprofielen
  • Werkprognoses
  • Werkstations bijhouden
  • Widgets
  • Wisselen van dienst
  • Zelfservice voor werknemers
  • Zelfserviceportal
  • Ziekteverlof bijhouden
  • Zoeken/filteren
  • iCalendar-ondersteuning

Alternatieven

Workzoom

4,5
#1 alternatief voor When I Work
Workzoom is the all-in-one Talent, Workforce and Payroll solution that engages your employees, enlightens your leaders...

Connecteam

4,8
#2 alternatief voor When I Work
Een alles-in-één werknemers-app die zowel krachtig, betaalbaar als gebruiksvriendelijk is, speciaal voor mobiele...

Dusk IOP

4,9
#3 alternatief voor When I Work
Designed to help customers grow their businesses with task, job and project management tools that connect to your...

Deputy

4,7
#4 alternatief voor When I Work
Deputy is een alles-in-één platform voor personeelsplanning, uren- en aanwezigheidsregistratie, taaktoewijzing en...

Reviews

Totaalscore

4,5 /5
(880)
Prijs-kwaliteitverhouding
4,4/5
Functies
4,3/5
Gebruiksgemak
4,5/5
Klantenondersteuning
4,5/5

Heb je When I Work al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 880 worden weergegeven
Trish C.
Totaalscore
  • Sector: Diergeneeskunde
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great software for teams of all sizes

Beoordeeld op 25-7-2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Pluspunten

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Minpunten

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Overwogen alternatieven

Gingr

Redenen om over te stappen op When I Work

The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.

Antwoord van When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Erin M.
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Scheduling made simple

Beoordeeld op 16-3-2020

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of...

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Pluspunten

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Minpunten

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Overwogen alternatieven

Schedulefly

Redenen om over te stappen op When I Work

We liked how easy it was to use, and how many add ons there are included with the basic account.

Antwoord van When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

David R.
Totaalscore
  • Sector: Vrije tijd, reizen en toerisme
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great solution

Beoordeeld op 21-7-2021

A lifesaver

A lifesaver

Pluspunten

The ability to plan and programme the employee scheduling for our events with the employees seeing their own schedules

Minpunten

The only issue that I would improve would be the ability to put a single event entry into the exported calendar as the current options result in an over-populated calendar

Overwogen alternatieven

Planday

Redenen om over te stappen op When I Work

Our own review and the ability to hibernate as we are a seasonal busineds

Antwoord van When I Work

Hello David, thanks for the review! Have a grand day!

Geverifieerde reviewer
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Beoordeeld op 4-4-2017

Pluspunten

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Minpunten

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Antwoord van When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Shannon V.
Totaalscore
  • Sector: Overheidsadministratie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

Acceptable product quality but poor service

Beoordeeld op 2-9-2021

I've been using it so long I don't remember the sales and implementation process. It's probably...

I've been using it so long I don't remember the sales and implementation process. It's probably time to start shopping for a new solution, but I can't be bothered because my staff are used to it and it basically does what's it's supposed to.

Pluspunten

It is fairly easy to build the schedule every week and staff get notified right away. The time off feature works really well. I like the "Open Shifts" feature for weeks when we are short staffed.

Minpunten

So many things, but mostly that I have used it for 7 years and it has hardly evolved. Or at least when they do add features, you almost always have to pay for them. I made some changes a few years ago that broke somethings and tried to get someone on the phone and was basically told that I dont' qualify for phone support. They didn't solve my issue (I'm just tolerating it). Kind of annoying considering that I hav epaid about $8400 USD for this software over the past 7 years. I feel I'm worth a 15 minute phone call to troubleshoot my issues and make it work better for me.

Antwoord van When I Work

Hi Shannon,

Thank you for taking the time to review our application. We love and appreciate hearing feedback. We are always looking for ways to improve our product to best support all of our customers.

I am sorry to hear there seems to be an issue that has not been resolved for you. We are very happy to help correct this. We do have a Live Chat option for live support that can be very useful real time.

Please feel free to reach out to us directly anytime you need us. We are always here and happy to assist in the most effecient way possible!

Again, we definitely appreciate the feedback and look forward to continuing to serve your Scheduling and Time Keeping needs.

Respectfully,
Ethan

5 van 880 worden weergegeven Lees alle reviews

When I Work - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over When I Work.

When I Work kent de volgende prijsmodellen:

When I Work heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

When I Work ondersteunt de volgende talen:

Engels

When I Work ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

When I Work kan worden geïntegreerd met de volgende toepassingen:

321Forms, ADP Workforce Now, Crew, Facebook, Google Calendar, Google Workspace, Gusto, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, TribePad, Vend, Zapier

When I Work biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor When I Work.