Over When I Work

Met When I Work kun je eenvoudig plannen en communiceren met medewerkers. Stuur het rooster naar het personeel als een sms-bericht. When I Work bevat gratis mobiele apps voor iPhone en Android. Ook inbegrepen zijn tweerichtings-sms-berichten, waarmee werknemers via sms openstaande diensten kunnen accepteren en hun rooster kunnen opvragen. Als je de module voor aanwezigheid activeert, kunnen je medewerkers de mobiele tijdklok gebruiken om vanaf hun smartphones in te klokken of een iPad als terminal in te stellen. Bekijk simpelweg op de kaart op welke locatie je medewerkers inklokken, en nadat je de urenstaten hebt bekeken, kun je ze met één klik voltooien.

Prijzen vanaf:

US$ 2,50/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Klanten

  • Freelancers
  • Kleine bedrijven (2-50)
  • Middelgrote bedrijven (51-500)
  • Grote ondernemingen (500 en meer)

Implementatie

  • Cloudgebaseerd
  • On-premise

Markten

Australië, Canada, Duitsland, Verenigd Koninkrijk, Ierland , Nederland, Nieuw-Zeeland, Singapore, Verenigde Staten, Zuid-Afrika

Ondersteunde talen

Engels

Prijzen vanaf:

US$ 2,50/maand

  • Gratis versie
  • Gratis proef
  • Abonnement

Afbeeldingen

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Functies

Totaal aantal functies van When I Work: 112

  • API
  • Aannemen van personeel
  • Aanwezigheid bijhouden
  • Aanwezigheidsbeheer
  • Activiteit-/nieuwsfeed
  • Activiteiten volgen
  • Activiteitendashboard
  • Artsenbeheer
  • Automatische tijdregistratie
  • Beheer van bedienend personeel
  • Beheer van onderaannemers
  • Beheer van verlofuren
  • Beschikbaarheidsbeheer
  • Bestanden delen
  • Beveiligde gegevensopslag
  • Budgettering/prognoses
  • Chatten/messaging
  • Commissiebeheer
  • Communicatie via meerdere kanalen
  • Communicatiebeheer
  • Compliancebeheer
  • Controle van goedkeuringsbeheer
  • Eenmalige aanmelding
  • Email Reminders
  • Evenementenbeheer
  • Evenementplanning
  • Faciliteitenbeheer
  • Faciliteitsplanning
  • Factureerbare en niet-factureerbare uren
  • Faculteits- en personeelsbeheer
  • GPS
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Geplande distributie
  • Groepsplanning
  • HR-beheer
  • Herinneringen
  • In- en uitklokken
  • Integratie in de administratie
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Klasplanning
  • Loonkosten rapporteren
  • Loonkostencalculator
  • Meerdere factureringstarieven
  • Messaging
  • Mobiele tijd bijhouden
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Multilocatie
  • No-show bijhouden
  • Offline time bijhouden
  • Offline toegang
  • Online ponskaart
  • Online reserveren
  • Online tijdklok
  • Online tijdregistratie
  • Overurenberekening
  • Overzichtsrapporten
  • Payrollbeheer
  • Personeelsbeheer
  • Personeelsplanning
  • Personeelsportal
  • Prestatiemeetwaarden
  • Prognose
  • Prognoses
  • QuickBooks-integratie
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime chatten
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime planning
  • Realtime rapportage
  • Realtime updates
  • Resourcebeheer
  • Resources plannen
  • Roosterbeheer
  • Slepen en neerzetten
  • Sms-berichten
  • Taakbeheer
  • Taakplanning
  • Taakvoortgang bijhouden
  • Tijd bijhouden
  • Tijd en aanwezigheid
  • Tijd en onkosten bijhouden
  • Tijdklok
  • Toegangsopties/machtigingen
  • Urenregistratie van werknemers
  • Vakantie en verlof bijhouden
  • Variabele werkkrachten
  • Verlof bijhouden
  • Verlofaanvragen
  • Voor de detailhandel
  • Voor schoonheidsinstituten en wellnesscenters
  • Voorspellen van de vraag
  • Vrijwilligersbeheer
  • Waarschuwingen/Meldingen
  • Wachtdiensten plannen
  • Werknemers bijhouden
  • Werknemersdatabase
  • Werknemersprofielen
  • Werkprognoses
  • Werkstations bijhouden
  • Wisselen van dienst
  • Zelfservice voor werknemers
  • Zelfserviceportal
  • Ziekteverlof bijhouden
  • Zoeken/filteren
  • iCalendar-ondersteuning

Alternatieven

Sling

4,6
#1 alternatief voor When I Work
Sling is plannings- en communicatiesoftware met functies voor personeelsplanning, teamberichten, urenregistratie,...

7shifts

4,7
#2 alternatief voor When I Work
7shifts is een alles-in-één oplossing voor restaurants om personeel in te plannen, met hun team te communiceren, de...

Homebase

4,6
#3 alternatief voor When I Work
Homebase is een tool voor personeelsplanning, tijdregistratie, werving en communicatie voor bedrijven en hun werknemers...

WhenToWork

4,4
#4 alternatief voor When I Work
WhenToWork is een online oplossing voor personeelsplanning met mobiele apps waarmee werknemers planningen kunnen...

Reviews

Totaalscore

4,5 /5
(961)
Prijs-kwaliteitverhouding
4,4/5
Functies
4,3/5
Gebruiksgemak
4,4/5
Klantenondersteuning
4,4/5

Heb je When I Work al?

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5 van 961 reviews worden weergegeven
Trish
Totaalscore
  • Sector: Diergeneeskunde
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great software for teams of all sizes

Beoordeeld op 25-7-2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Pluspunten

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Minpunten

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Overwogen alternatieven

Gingr

Redenen om over te stappen op When I Work

The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.

Antwoord van When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

mera
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

my review about when i work

Beoordeeld op 18-9-2022

An company may manage time and attendance, create and amend employee schedules, add new tasks to...

An company may manage time and attendance, create and amend employee schedules, add new tasks to the calendar, check timesheets, and fill shifts using the cloud-based employee scheduling tool When I Work.

Using native and browser-based applications, When I Work enables users to manage schedules and track time on mobile devices. When their schedules change, employees receive smartphone alerts, and they may use the app to request time off or shift changes. When staff members request time off, managers are informed and have the option to approve it online. Users can prevent scheduling conflicts by importing personnel data from spreadsheets or CSV files. Additionally supported are forms of communication including customized messaging and group email services.

When I Work interacts with companies that offer payroll services like Gusto, QuickBooks, and ADP.

Pluspunten

The simplicity of scheduling and accessibility appeals to me.
They have a great customer service crew that is always willing to assist.
I had a good overall experience with When I Work, and I would highly suggest it to other Business owners.

Minpunten

My only negative experience was having to repeatedly reset my phone due to GPS issues when attempting to clock in, which was unpleasant and time-consuming.

Antwoord van When I Work

Hi Mera, Thanks for taking the time to review our app. We'd like to help resolve any issues that you are experiencing if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. We are here to help!

Geverifieerde reviewer
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Beoordeeld op 4-4-2017

Pluspunten

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Minpunten

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Antwoord van When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Deanna
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

When I Work

Beoordeeld op 30-6-2022

Overwall the software works great for time keeping, scheduling shifts and dropping shifts.

Overwall the software works great for time keeping, scheduling shifts and dropping shifts.

Pluspunten

Love that I can see all positions and the counts that way I can see if all employees are scheduled for the day. Easy to Post all at once and duplicate schedules.

Minpunten

I dislike that we have to pay extra to send messages to the entire team.

Antwoord van When I Work

Hey there Deanna,

Cassee here with Customer Care. We received your feedback and wanted to follow up!

We are glad to know that our Scheduler has made it easier for you to publish and duplicate weekly schedules and that you are able to confirm all employees and positions are accounted for! We love making work less work, so it's great to know we're hitting the mark in that area.

There are three communication features within the WorkChat menu: Send Email, Send Team Text, or sending a message through WorkChat. Sending email and WorkChat messages are included without any extra costs to your plan. The Team Texts require credits because they the cost of sending texts via When I Work since it is separate from a standard Cell Phone Plan.

Thanks again for giving us feedback on your experience with When I Work. It's always great to hear from our users!

Kindly,
Cassee

Tori
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 8.0 /10

easy to use

Beoordeeld op 18-9-2022

Pluspunten

WIW is pretty intuitive, and our team has no problem navigating the software. it's user friendly. we would be lost without using WIW as a scheduling tool.

Minpunten

i don't love the fact you have to enter in the amount of hours a team member is taking off when you're entering a day off. we don't use WIW to track hours or as a vacation time management system, we simply just need to put it in the schedule that someone won't be there. it's not something would stop me from using this software or recommending it to someone else, it's just something i find annoying!!

Antwoord van When I Work

Hi Tori, We are sorry to hear you are having issues with Time off Requests. Can you submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work to resolve this? We're here to help.

5 van 961 worden weergegeven Lees alle reviews

When I Work - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over When I Work.

When I Work kent de volgende prijsmodellen:

When I Work heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

When I Work ondersteunt de volgende talen:

Engels

When I Work ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

When I Work kan worden geïntegreerd met de volgende toepassingen:

321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier

When I Work biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor When I Work.