When I Work

4,5 (1.085)
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Personeelsplanning, tijdregistratie, communicatie en aanwezigheid

Over When I Work

Met When I Work kun je eenvoudig plannen en communiceren met medewerkers. Stuur het rooster naar het personeel als een sms-bericht. When I Work bevat gratis mobiele apps voor iPhone en Android. Ook inbegrepen zijn tweerichtings-sms-berichten, waarmee werknemers via sms openstaande diensten kunnen accepteren en hun rooster kunnen opvragen. Als je de module voor aanwezigheid activeert, kunnen je medewerkers de mobiele tijdklok gebruiken om vanaf hun smartphones in te klokken of een iPad als terminal in te stellen. Bekijk simpelweg op de kaart op welke locatie je medewerkers inklokken, en nadat je de urenstaten hebt bekeken, kun je ze met één klik voltooien.


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When I Work-video
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Twijfels over When I Work? Vergelijk met een populair alternatief

When I Work

4,5 (1.085)
VS.

Beginprijs

US$ 2,50
maand
US$ 1,00
eenmalig

Prijsopties

Gratis versie
Gratis proefversie
Gratis versie
Gratis proefversie

Functies

108
57

Integraties

17
Geen integraties gevonden

Gebruiksgemak

4,5 (1.085)
2,5 (48)

Prijs-kwaliteitverhouding

4,4 (1.085)
2,8 (48)

Klantenservice

4,4 (1.085)
2,8 (48)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews

Totaalscore

4,5 /5
(1.085)
Prijs-kwaliteitverhouding
4,4/5
Functies
4,3/5
Gebruiksgemak
4,5/5
Klantenondersteuning
4,4/5

Heb je When I Work al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

5 van 1.085 reviews worden weergegeven
Bob
Bob
Totaalscore
  • Sector: Machine- en installatiebouw
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Could not preform my job with out When I Work

Beoordeeld op 13-10-2017

I work on small and large project. When I work helps to project how long man power will be tied up...

I work on small and large project. When I work helps to project how long man power will be tied up on large project, which helps forecasting, cost of labor, project schedule, when we can schedule the next project. On small projects is makes a clear line of communication between the project manager and the field personal, so that everyone is on the same page when it comes to scheduling.

Pluspunten

Create's a standard line of communication between management and field personnel. Also helps the field personal to be prepared for their next task.

Minpunten

I work on the road a lot. The program is much easier to schedule personal from the desktop than it is from using the app on a device. Although it does not affect me all the time, it would be nice to see an interface on the device that was more similar to the one on the desk top. At least just for scheduling.

Antwoord van When I Work

Hey Bob!

Thanks for writing us a review! I am so glad to hear that When I Work makes communicating with your team easier and helps you be prepared for things that come up throughout the day!

Thank you for the feedback as well in regards to the interface on our app. I would agree - working on a desktop is much easier when building the schedule. Hopefully we can make improvements to our app to aid in making the schedule build easier.

Have a wonderful day. :)

Leo
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Solid scheduling platform

Beoordeeld op 15-6-2023

Pluspunten

The platform was easy to use in general and the employee app was handy.

Minpunten

Wasn't the best solution for a restaurant. Wanted to be able to schedule without defined end times so that staff didn't get the idea they could leave exactly at that time. Some other platforms allow for this (such as scheduling to "business decline" or "close"). But it works well for businesses with fixed schedules.Dealt with some lagging on the backend when scheduling via a pc.

Overwogen alternatieven

7shifts

Redenen om voor When I Work te kiezen

Wanted an employee app.

Redenen om over te stappen op When I Work

We ultimately switched away from WIW to 7Shifts.

Antwoord van When I Work

Hi there Leo,

Sarah here from the Care Team at When I Work.

Thank you for taking the time to review the When I Work app and platform and we appreciate your here. I can see how it would be useful for your team as well as others to have the ability to schedule until "close", "business needs", or something of the like!

We appreciate valuable suggestions like this as we consider enhancements and future updates to the product.

Please don't hesitate to reach out to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ with any additional questions or if we can assist with anything else.

Thank you!

Best,
Sarah

Deborah
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Going down the drain fast

Beoordeeld op 17-2-2021

Terrible. When I first started with When I Work it was a blessing and helped our business work...

Terrible. When I first started with When I Work it was a blessing and helped our business work well. I don't know if they changed management or what but the customer service has gone down hill in the last year or so. We are a staffing agency. We depend on our scheduling service for our money our very heart of our bisiness. They made some changes that have totally made this service obsolete for our company and now - in the middle of the work week in the middle of the work day when all of a sudden the changes became in effect with no warning- we have to stop what we are doing and find another scheduling service. This is after they had a large glitch that made it very difficult for our business and fixed it after 4 weeks. Can't call anyone - not an option.

Pluspunten

I felt it had good features in the beginning

Minpunten

When there is a glitch they don't fix it for like a month. They change features that are detremental and don't give an option to opt out. You can't speak to a person you have to email them with problems. When you do get a hold of someone they do not help you but just say the same thing over and over like: We are working on this at this time. No solutions.

Antwoord van When I Work

Hi Deb,

We appreciate the detailed review.

I am sorry to hear you may have run into some issues with When I Work. When an issue is reported with the product we are not always able to guarantee a timeframe for when a fix would be released because it requires multiple steps and testing to ensure that the solution we implement is successful and does not negatively impact other parts of the app.

I am very sorry for the impact any issues have caused to your workflow.

The support offered through chat and email ensures that we can address the situation in a timely manner.

I appreciate your feedback on this experience. We are always looking for ways to improve.

Best,
Vicki

Becky
Totaalscore
  • Sector: Evenementenbureaus
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

User Friendly

Beoordeeld op 6-3-2024

Great system! As someone who came from Quickbooks, this is a much more in depth database.

Great system! As someone who came from Quickbooks, this is a much more in depth database.

Pluspunten

I love how easy it is to navigate the data and schedule employees and track their time.

Minpunten

On the mobile app, you can't find the clock in button, at least with mine you can't.

Antwoord van When I Work

Hi Becky,

Shab here from When I Work. We're happy to see that you are enjoying the app!

If there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/.

Thank you.

Warmly,
Shab

Sarah
Totaalscore
  • Sector: Wijn en sterke drank
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Takes the work out of scheduling

Beoordeeld op 18-11-2019

We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each...

We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2

Pluspunten

It is incredibly easy for both the employee to enter their availability and the manager to appropriately schedule. We love that we cant schedule somebody if they mark themselves unavailable, avoids confusion and holds the employee accountable

Minpunten

The inability to attach files to an email

Overwogen alternatieven

Sling

Redenen om voor When I Work te kiezen

We were creating our own schedule utilizing excel spreadsheets, this left open a ton of room for human error

Overgestapt van

Microsoft Excel

Redenen om over te stappen op When I Work

The video training was so easy to understand and charming, it was a no brainer

Antwoord van When I Work

Hi Sarah,

Anna here from When I Work Customer Care. Thank you for taking a minute to leave us a review! I definitely understand how the ability to attach a file to a group email could improve When I Work. We have just released a new feature called Document Storage that your team may be interested in. I've linked an article that outlines the feature below.

https://help.wheniwork.com/articles/document-storage-release-notes/

Thanks again for leaving us a review. We're happy to hear that When I Work is saving you time and preventing confusion. If you have any questions or concerns, please let us know at https://help.wheniwork.com/submit-a-ticket/.

Have a great day,
Anna

5 van 1.085 worden weergegeven Lees alle reviews

When I Work - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over When I Work.

When I Work kent de volgende prijsmodellen:

  • Vanaf: US$ 2,50/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

When I Work heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000

When I Work ondersteunt de volgende talen:

Engels

When I Work ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

When I Work kan worden geïntegreerd met de volgende toepassingen:

321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online, QuickBooks Online Advanced, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier

When I Work biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor When I Work.