Over When I Work

Met When I Work kun je eenvoudig plannen en communiceren met medewerkers. Stuur het rooster naar het personeel als een sms-bericht. When I Work bevat gratis mobiele apps voor iPhone en Android. Ook inbegrepen zijn tweerichtings-sms-berichten, waarmee werknemers via sms openstaande diensten kunnen accepteren en hun rooster kunnen opvragen. Als je de module voor aanwezigheid activeert, kunnen je medewerkers de mobiele tijdklok gebruiken om vanaf hun smartphones in te klokken of een iPad als terminal in te stellen. Bekijk simpelweg op de kaart op welke locatie je medewerkers inklokken, en nadat je de urenstaten hebt bekeken, kun je ze met één klik voltooien.

Apparaten

Bedrijfsgrootte

K M G

Markten

Australië, Canada, Duitsland, Verenigd Koninkrijk, Verenigde Staten

Ondersteunde talen

Engels

Afbeeldingen

Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes.
Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go.
Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling.
Create next weeks schedule in minutes!
Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are.
Staff acknowledge their shifts to let managers know they've been seen
Employee hourly pay rates can be added and edited
We currently offer seamless integrations with these platforms.
Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone!
Schedule Staff from your iPhone, Android phone for desktop
Manage Shift Changes on the Fly
See Who's Working - Create Shifts and Send Alerts
You & Staff Notified Via Text, Email, or Both
Know When Employees Are Available To Work
Nog 15 andere bekijken
When I Work-video
Schermopname van When I Work: Business owners spend way too much time on employee scheduling because they’re stuck using programs like Excel, or even worse— a pencil and paper. Employee scheduling software can help you build your schedule for the week in as little as 15 minutes. Schermopname van When I Work: Your business goes beyond your desk. So should your employee scheduling software. Employee scheduling apps for iPhone and Android help you and your employees manage the schedule while on the go. Schermopname van When I Work: Fine tune the schedule while on-the-go. Schedule shifts, notify staff and simplify scheduling. Schermopname van When I Work: Create next weeks schedule in minutes! Schermopname van When I Work: Communication between managers and employees doesn’t need to be messy or difficult. Team Messaging from When I Work helps you ensure that everyone on your team is in lockstep at all times, no matter where they are. Schermopname van When I Work: Staff acknowledge their shifts to let managers know they've been seen Schermopname van When I Work: Employee hourly pay rates can be added and edited Schermopname van When I Work: We currently offer seamless integrations with these platforms. Schermopname van When I Work: Staff can clock in, make time-off requests, update their availability and chat with coworkers all from their mobile phone! Schermopname van When I Work: Schedule Staff from your iPhone, Android phone for desktop Schermopname van When I Work: Manage Shift Changes on the Fly Schermopname van When I Work: See Who's Working - Create Shifts and Send Alerts Schermopname van When I Work: You & Staff Notified Via Text, Email, or Both Schermopname van When I Work: Know When Employees Are Available To Work

Functies

Totaal aantal functies van When I Work: 130

  • API
  • Aannemen van personeel
  • Aanwezigheid bijhouden
  • Aanwezigheidsbeheer
  • Activiteit-/nieuwsfeed
  • Activiteiten volgen
  • Activiteitendashboard
  • Arbeidsmanagement
  • Artsenbeheer
  • Automatische tijdregistratie
  • Beheer van bedienend personeel
  • Beheer van onderaannemers
  • Beschikbaarheidsbeheer
  • Beveiligd aanmelden
  • Beveiligde gegevensopslag
  • Budgettering/prognoses
  • Chatten/messaging
  • Commissiebeheer
  • Communicatie via meerdere kanalen
  • Communicatiebeheer
  • Compliancebeheer
  • Controle van goedkeuringsbeheer
  • Desktopmeldingen
  • E-mailuitnodigingen en -herinneringen
  • E-mailwaarschuwingen
  • Eenmalige aanmelding
  • Evenementenbeheer
  • Evenementplanning
  • Faciliteitenbeheer
  • Faciliteitsplanning
  • Factureerbare en niet-factureerbare uren
  • Factureren
  • Faculteits- en personeelsbeheer
  • GPS
  • Geautomatiseerde planning
  • Gegevens importeren en exporteren
  • Geolocatie
  • Geplande distributie
  • Groepsplanning
  • HR-beheer
  • Handmatige tijdinvoer
  • Herinneringen
  • In- en uitklokken
  • Integratie in de administratie
  • Kalenderbeheer
  • Kalendersynchronisatie
  • Klasplanning
  • Locatie bijhouden
  • Loonkosten rapporteren
  • Loonkostencalculator
  • Meerdere factureringstarieven
  • Messaging
  • Microsoft Outlook-integratie
  • Mobiele tijd bijhouden
  • Mobiele toegang
  • Mobiele waarschuwingen
  • Multilocatie
  • No-show bijhouden
  • Offline time bijhouden
  • Offline toegang
  • Onkosten bijhouden
  • Online ponskaart
  • Online reserveren
  • Online tijdklok
  • Online time bijhouden
  • Overurenberekening
  • Overzichtsrapporten
  • Payrollbeheer
  • Personeelsbeheer
  • Personeelsplanning
  • Personeelsportal
  • Prestatiemeetwaarden
  • Prognose
  • Prognoses
  • QuickBooks-integratie
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime analyse
  • Realtime chatten
  • Realtime controle
  • Realtime gegevens
  • Realtime meldingen
  • Realtime planning
  • Realtime rapportage
  • Realtime updates
  • Resourcebeheer
  • Resources plannen
  • Roosterbeheer
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Sms-berichten
  • Sollicitatiebeheer
  • Taakbeheer
  • Taakplanning
  • Taakvoortgang bijhouden
  • Tijd bijhouden
  • Tijd en aanwezigheid
  • Tijd en onkosten bijhouden
  • Tijdklok
  • Toegangsopties/machtigingen
  • Toepassingsbeheer
  • Urenregistratie van werknemers
  • Vacaturebank
  • Vakantie en verlof bijhouden
  • Variabele werkkrachten
  • Verkoopprognose
  • Verkooppunt
  • Verlof bijhouden
  • Verlofaanvragen
  • Volgen van sollicitanten
  • Voor cafetaria's
  • Voor de gezondheidszorg
  • Voor scholen
  • Voorspellen van de vraag
  • Vrijwilligersbeheer
  • Waarschuwingen/Meldingen
  • Wachtdiensten plannen
  • Werk bijhouden
  • Werknemers bijhouden
  • Werknemersdatabase
  • Werknemersprofielen
  • Werkprognoses
  • Werkstations bijhouden
  • Widgets
  • Wisselen van dienst
  • Zelfservice voor werknemers
  • Zelfserviceportal
  • Ziekteverlof bijhouden
  • Zoeken/filteren
  • iCalendar-ondersteuning

Alternatieven

Deputy

4,7
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QuickBooks Time

4,7
#2 alternatief voor When I Work
TSheets is een online service voor uren- en arbeidsbeheer waarmee gebruikers uren kunnen bijhouden vanaf hun bureau of...

CakeHR

4,4
#3 alternatief voor When I Work
Sage HR (voorheen CakeHR) is een cloudgebaseerde oplossing voor HR- en personeelsbeheer die je HR-processen stroomlijnt...

monday.com

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#4 alternatief voor When I Work
monday.com is een cloudgebaseerd Work OS, waar teams workflow-apps maken in enkele minuten om hun processen, projecten...

Reviews

Totaalscore

4,5 /5
(862)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,3/5
Gebruiksgemak
4,5/5
Klantenondersteuning
4,5/5

Heb je When I Work al?

Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.

Schrijf een review!
5 van 862 worden weergegeven
Trish C.
Totaalscore
  • Sector: Diergeneeskunde
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great software for teams of all sizes

Beoordeeld op 25-7-2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Pluspunten

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Minpunten

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Antwoord van When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Erin M.
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Scheduling made simple

Beoordeeld op 16-3-2020

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of...

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Pluspunten

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Minpunten

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Antwoord van When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Jamie L.
Totaalscore
  • Sector: Diergeneeskunde
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Okay for micro-busineses but does not scale well, integrates poorly, and suffers from bad...

Beoordeeld op 14-4-2021

The company only offers support by Chat or Email - there is no way to get someone on the phone. I...

The company only offers support by Chat or Email - there is no way to get someone on the phone. I did not realize this when signing up, and find it a maddening waste of time when you have a real problem to solve (and you will have problems!)

Pluspunten

The Scheduling module works well for our 25-person veterinary practice where staff work rotating schedules. We can set up templates for each group and quickly deploy and tweak the schedule.

Minpunten

We tried to integrate with Gusto Payroll to streamline time-sheet reporting. It's a mess, and does not often work. It's really hard to troubleshoot because WhenIWork hides all the integration details. For instance you can not see the mapping of employees and their roles/jobs between the two companies. After a while I realize that it's faster to manually type in all the data since troubleshooting this is so time consuming. Plus you can not get support on the phone!

Antwoord van When I Work

Hello Jamie,

Thank you for your honest review of our integrations and support channels. We appreciate the feedback.

The Customer Care team aims to provide exceptional support through our email and chat channels. We would be happy to continue assisting with any issues you are seeing with the Gusto integration. Please chat in with us or submit a ticket.

All the best,
Tim

Geverifieerde reviewer
Totaalscore
  • Sector: Kleding en mode
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Beoordeeld op 4-4-2017

Pluspunten

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Minpunten

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Antwoord van When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Cynthia H.
Totaalscore
  • Sector: Restaurants
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 7.0 /10

When I Work, Works!

Beoordeeld op 2-2-2021

For what our restaurant needs, which is to get schedules out in a timely manner, track schedule...

For what our restaurant needs, which is to get schedules out in a timely manner, track schedule changes and drops or switches, it works just fine.

Pluspunten

When I Work is easy to access and navigate and the extra features allow to you communicate with your group easily enough. It's fairly efficient and easy to use from a User standpoint. Has an app feature, plus you can access from your computer, so I like that flexibility.

Minpunten

Sometimes the cell app glitches and you can't access the program at all and it takes awhile for the program to realign itself. Could be based on cell access, but this happens quite frequently.

Antwoord van When I Work

Hi Cynthia -

Thanks so much for taking some time to provide a review!

It's awesome to hear that our features help your team work better together, and that having access to all the features you need has been so useful!

If you're running into a consistent issue with the app, we're here to help! Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Thanks again for the review!
Adrianne

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When I Work - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over When I Work.

When I Work kent de volgende prijsmodellen:

  • Vanaf: US$ 2,00/maand
  • Prijsmodel: Abonnement
  • Gratis proef: Beschikbaar

We hebben geen informatie over functies van When I Work

When I Work heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

When I Work ondersteunt de volgende talen:

Engels

When I Work ondersteunt de volgende apparaten:

Android (mobiel), iPhone (mobiel), iPad (mobiel)

When I Work kan worden geïntegreerd met de volgende toepassingen:

321Forms, ADP Workforce Now, Crew, Facebook, Google Calendar, Google Workspace, Gusto, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, TribePad, Vend, Zapier

When I Work biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Chatten

Gerelateerde categorieën

Bekijk alle softwarecategorieën die gevonden zijn voor When I Work.