--- description: Gedetailleerde beoordelingen over Vanillasoft: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Vanillasoft met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Vanillasoft reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Sales force automation software](/directory/338/sales-force-automation/software) > [Vanillasoft](/software/8355/vanillasoft) # Vanillasoft Canonical: https://www.getapp.nl/software/8355/vanillasoft Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.getapp.nl/software/8355/vanillasoft?page=2) > VanillaSoft brengt het beste van CRM, leadbeheer en tools voor verkoop per telefoon samen in één krachtig, wachtrijgebaseerd leadbeheerplatform voor interne verkoopteams, callcenters en andere professionals in de verkoop per telefoon. VanillaSoft verhoogt de productiviteit en verbetert de verantwoordelijkheid voor de verkoop. > > Oordeel: score van **4.6/5** door 233 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 233 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: VanillaSoft - **Locatie**: Plano, VS - **Opgericht**: 2003 ## Commerciële context - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - API - Aanpasbare rapporten - Aanpasbare scores - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Analyse van verkooptrends - Automatic call distribution (ACD) - Automatische nummerkiezer - Beheer van externe verkoop - Beheer van salesactiviteit - Beheer van vergaderingen - Beller-ID - Bellijstbeheer - Bewaking - Bronnen bijhouden - CRM - CTI (Computer Telephony Integration) - Campagnebeheer - Communicatie via meerdere kanalen ## Integraties (11 in totaal) - Chorus - Comm-unity - Docusign - Gong.io - Salesforce Platform - Salesforce Sales Cloud - VerticalResponse - Vidyard - Vonage Business Communications - Zapier - authorize.net ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Sales force automation software](https://www.getapp.nl/directory/338/sales-force-automation/software) ## Gerelateerde categorieën - [Sales force automation software](https://www.getapp.nl/directory/338/sales-force-automation/software) - [Lead management software](https://www.getapp.nl/directory/339/lead-management/software) - [Inside sales software](https://www.getapp.nl/directory/761/inside-sales/software) - [Sales enablement software](https://www.getapp.nl/directory/605/sales-enablement/software) - [Sales engagement software](https://www.getapp.nl/directory/2791/sales-engagement-platform/software) ## Alternatieven 1. [Zoho CRM](https://www.getapp.nl/software/9908/zoho-crm) — 4.3/5 (6982 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.nl/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 3. [HubSpot CRM](https://www.getapp.nl/software/102533/hubspot-crm) — 4.5/5 (4470 reviews) 4. [Salesforce Sales Cloud](https://www.getapp.nl/software/90378/salesforce) — 4.4/5 (18790 reviews) 5. [Dynamics 365](https://www.getapp.nl/software/90844/dynamics-365) — 4.4/5 (5834 reviews) ## Reviews ### "Two thumbs up." — 5.0/5 > **Evangeline** | *14 juli 2025* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I love VanillaSoft's calendar. I have used other CRMs before and have always had to use an external calendar. They way it is set up for callbacks and an additional Event option on the calendar page gives me flexibility when scheduling appointment callbacks which is different than a phone call callback. > > **Minpunten**: After the call disconnects and after it is disposition if I need to add in additional notes then that process is slow. > > Vanillasoft is easy to use, the dialer moves quickly, the calendar is set up well, and inputting data is simple. ----- ### "Legendary Crm" — 5.0/5 > **Philippe** | *6 november 2025* | Verzekeringen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: ’s intuitive, well-designed, and makes managing my clients so much easier. The dashboard gives me a clear overview of every lead and customer, and I can track conversations, quotes, and follow-ups in one place. I especially appreciate the automation features > > **Minpunten**: there are a few areas that could be improved. Sometimes it feels a bit slow when loading or switching between tabs > > I’ve been using this CRM for a while now, and it’s truly amazing. The interface is clean and easy to navigate, and the automation features save a ton of time. It keeps all my client interactions organized and helps me stay on top of follow-ups effortlessly. The support team is responsive and always helpful. Highly recommend this CRM to anyone serious about managing their business efficiently\! ----- ### "Review of VanillaSoft" — 1.0/5 > **Sharon** | *21 januari 2026* | Verzekeringen | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Shows clients policy history and information all on one screen along with their payment history which is helpful. > > **Minpunten**: Zero customer support is offered. Very difficult product to learn. Not user friendly or intuitive at all. ----- ### "Great potential\!" — 4.0/5 > **Franchesca** | *27 oktober 2025* | Verzekeringen | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: the functions and the email drip campaigns will be very helpful in the coming year. I do also like the client reporting options. > > **Minpunten**: It is pretty complicated to use. It takes a lot of time training and watching and re-watching videos, and since it was rolled out pretty close to AEP/OE, I have not had time to master it yet. > > it was rolled out too late in the year - too close to AEP/OE. I need to re-do the trainings after AEP/OE to get more proficient and use it as intended, and I do think it will keep me very organized and on top of my book. ----- ### "Vanilla Soft is invaluable, Customer support rocks\!" — 5.0/5 > **Shaun** | *6 november 2025* | Financiële dienstverlening | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I really appreciate Vanilla Soft’s excellent customer support—always helpful and responsive\! Super-fast\! > > **Minpunten**: There’s nothing I don’t like about Vanilla Soft’s service—everything is top-notch\! Highly recommend\! > > I believe Vanilla Soft’s service is invaluable—truly a game changer for our team\! I believe they will continue to improve on their awesome services. ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.getapp.nl/software/8355/vanillasoft?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/8355/vanillasoft) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens