--- description: Gedetailleerde beoordelingen over Vanillasoft: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Vanillasoft met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Vanillasoft reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Sales force automation software](/directory/338/sales-force-automation/software) > [Vanillasoft](/software/8355/vanillasoft) # Vanillasoft Canonical: https://www.getapp.nl/software/8355/vanillasoft Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.getapp.nl/software/8355/vanillasoft?page=2) > VanillaSoft brengt het beste van CRM, leadbeheer en tools voor verkoop per telefoon samen in één krachtig, wachtrijgebaseerd leadbeheerplatform voor interne verkoopteams, callcenters en andere professionals in de verkoop per telefoon. VanillaSoft verhoogt de productiviteit en verbetert de verantwoordelijkheid voor de verkoop. > > Oordeel: score van **4.6/5** door 233 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 233 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: VanillaSoft - **Locatie**: Plano, VS - **Opgericht**: 2003 ## Commerciële context - **Doelgroep**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Verenigde Staten ## Functies - API - Aanpasbare rapporten - Aanpasbare scores - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Analyse van verkooptrends - Automatic call distribution (ACD) - Beheer van externe verkoop - Beheer van salesactiviteit - Beheer van vergaderingen - Beller-ID - Bellijstbeheer - Bewaking - Bronnen bijhouden - CRM - CTI (Computer Telephony Integration) - Campagnebeheer - Communicatie via meerdere kanalen - Communicatiebeheer ## Integraties (11 in totaal) - Chorus - Comm-unity - Docusign - Gong.io - Salesforce Platform - Salesforce Sales Cloud - VerticalResponse - Vidyard - Vonage Business Communications - Zapier - authorize.net ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Sales force automation software](https://www.getapp.nl/directory/338/sales-force-automation/software) ## Gerelateerde categorieën - [Sales force automation software](https://www.getapp.nl/directory/338/sales-force-automation/software) - [Lead management software](https://www.getapp.nl/directory/339/lead-management/software) - [Inside sales software](https://www.getapp.nl/directory/761/inside-sales/software) - [Sales enablement software](https://www.getapp.nl/directory/605/sales-enablement/software) - [Sales engagement software](https://www.getapp.nl/directory/2791/sales-engagement-platform/software) ## Alternatieven 1. [Zoho CRM](https://www.getapp.nl/software/9908/zoho-crm) — 4.3/5 (6974 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.nl/software/142099/bigin-by-zoho-crm) — 4.7/5 (731 reviews) 3. [Salesforce Sales Cloud](https://www.getapp.nl/software/90378/salesforce) — 4.4/5 (18783 reviews) 4. [HubSpot CRM](https://www.getapp.nl/software/102533/hubspot-crm) — 4.5/5 (4458 reviews) 5. [Dynamics 365](https://www.getapp.nl/software/90844/dynamics-365) — 4.4/5 (5823 reviews) ## Reviews ### "Two thumbs up." — 5.0/5 > **Evangeline** | *14 juli 2025* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I love VanillaSoft's calendar. I have used other CRMs before and have always had to use an external calendar. They way it is set up for callbacks and an additional Event option on the calendar page gives me flexibility when scheduling appointment callbacks which is different than a phone call callback. > > **Minpunten**: After the call disconnects and after it is disposition if I need to add in additional notes then that process is slow. > > Vanillasoft is easy to use, the dialer moves quickly, the calendar is set up well, and inputting data is simple. ----- ### "User Friendly CRM" — 4.0/5 > **Sydney** | *3 september 2025* | Telecommunicatie | Aanbevelingsscore: 5.0/10 > > **Pluspunten**: I enjoy the ease of managing my business through a CRM system that is easy to learn, and not too coded. Easier to manage. > > **Minpunten**: That Accounting takes their time to get back to you on Payment errors that slow down my business\!\!\!\! > > I have been using VanillaSoft for the past 3 years and can't see myself learning a new CRM to use\!\!\! ----- ### "Support vs. Functionality" — 3.0/5 > **Raechel** | *29 augustus 2025* | Consumentendiensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: It moves to your next call without having to analyze your calendar constantly easy to change/edit scripts and emails > > **Minpunten**: can't click on all of the corporate contacts from the lead inability to drag/drop contacts from one day to another > > My experience is to access my team's leads and ensure that they are resulting their calls and scheduling appropriately. ----- ### "Simple & Effective" — 5.0/5 > **Jameel** | *4 februari 2026* | Verzekeringen | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The way it integrates with other software to allow for an efficient workspace is what stood out most right away. > > **Minpunten**: Multitasking is kind of limited, though the system provides more than enough information within its windows to do get the job done. > > Overall, my relationship with Vanillasoft is growing as I use it. Looking forward to seeing how it improves over time. ----- ### "Fantastic CRM with advanced tools & excellent customer support" — 5.0/5 > **Liz** | *11 november 2025* | Medische apparatuur | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Great customer support, client support \& integrity. Highly recommend this platform to other businesses looking to grow \& support an advanced sales structure \& keep track of appointments, leads, and organizational needs. > > **Minpunten**: Not all of the reps on the phone have the same skill set/ depth of knowledge base. It all depends on who picks up the phone, how much support you receive. > > Excellent experience. We've known them for over 10 years \& each time we've advanced the tools we need to expand our business, VS has been right there with us to assist in the growth process. ----- Pagina: 1 / 11\ Volgende: [Volgende pagina](https://www.getapp.nl/software/8355/vanillasoft?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/8355/vanillasoft) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens