--- description: Gedetailleerde beoordelingen over Convoso: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Convoso met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Convoso reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [VoIP-software](/directory/107/voip/software) > [Convoso](/software/8280/cloud-predictive-dialer) # Convoso Canonical: https://www.getapp.nl/software/8280/cloud-predictive-dialer Pagina: 1 / 17\ Volgende: [Volgende pagina](https://www.getapp.nl/software/8280/cloud-predictive-dialer?page=2) > De cloudgebaseerde contactcentersoftware van Convoso biedt krachtige en gebruiksvriendelijke oplossingen om bedrijven te helpen hun verkooppijplijnen kosteneffectief met tot wel 150% te vergroten en een eersteklas klantervaring te bieden. De geavanceerde callcentertools zijn ontworpen om je agenten en klanten een plezierige ervaring en optimale resultaten te bieden. De cloudgebaseerde contactcentersoftware biedt volledig geïntegreerde end-to-end-toepassingen, waaronder: "lite" CRM, PBX-systeem, intelligente kiezer, gehoste IVR, webRTC-softphone, LMS, rapportagetools en meer. > > Oordeel: score van **4.5/5** door 395 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 395 Reviews | | Gebruiksgemak | 4.6/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Convoso - **Locatie**: Woodland Hills, VS - **Opgericht**: 2006 ## Commerciële context - **Beginprijs**: US$ 90,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Canada, Filipijnen, India, Pakistan, Verenigde Staten ## Functies - AI/machine learning - API - Aanpasbare rapporten - Aanpasbare velden - Activiteiten volgen - Activiteitendashboard - Agent-interface - Antwoodapparaatdetectie - Automatic Outbound Dialer - Automatic call distribution (ACD) - Automatisch nummers kiezen - Automatische nummerkiezer - Beheer van salesactiviteit - Beller-ID - Bellijstbeheer - Bewaking - CRM - CTI (Computer Telephony Integration) - Call Whispering - Callcenterbeheer ## Integraties (14 in totaal) - Balto - DebtPayPro - Dynamics 365 Business Central - Google Maps - HubSpot CRM - HubSpot Sales Hub - LeadsPedia - Salesforce Sales Cloud - Velocify - Zapier - Zendesk Sell - Zendesk Suite - Zoho Connect - boberdoo ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [VoIP-software](https://www.getapp.nl/directory/107/voip/software) ## Gerelateerde categorieën - [VoIP-software](https://www.getapp.nl/directory/107/voip/software) - [Callcenter software](https://www.getapp.nl/directory/275/call-center/software) - [Telefonie software](https://www.getapp.nl/directory/294/telephony/software) - [Sales force automation software](https://www.getapp.nl/directory/338/sales-force-automation/software) - [Contactcenter software](https://www.getapp.nl/directory/593/contact-center/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1787 reviews) 2. [DialedIn CCaaS](https://www.getapp.nl/software/104279/chasedata) — 4.8/5 (325 reviews) 3. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4086 reviews) 4. [Five9](https://www.getapp.nl/software/91276/five9) — 4.2/5 (484 reviews) 5. [Nextiva](https://www.getapp.nl/software/91289/nextiva) — 4.6/5 (919 reviews) ## Reviews ### "13Ten Convoso" — 5.0/5 > **Yogan** | *17 oktober 2023* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Product is very user friendly and the reporting makes everything all that much more easier to manage productivity. > > **Minpunten**: The only dialler I have used that has no cons. > > Product has helped tremendously to increase productivity and help our campaign and business grow with the amazing features that comes equipped with the product. ----- ### "Convoso is great and likely a top 3 contender." — 4.0/5 > **Eli** | *20 januari 2025* | Verzekeringen | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: The settings are very intuitive. I found that with a little testing or contacting their support department we could achieve whatever outcome we were looking for. > > **Minpunten**: I think although the setting options are great and allow deep customization for your desired function, some of them are not very self explanatory and could use improvement, or more informed customer support team when asking about them. > > Overall, Convoso is reliable and has great functionality. For the purpose of our company Convoso does support our requirements and is constantly changing to try and provide a better customer experience. ----- ### "CONVOSO SOSO" — 3.0/5 > **CHADWICK** | *8 september 2025* | Consumentendiensten | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I liked the powerful dialer, real-time reporting, and how it boosted agent productivity and contact rates. > > **Minpunten**: I liked the features, but setup was complex and system glitches affected productivity. needs some work and it will be great > > ITS BEEN FOR THE MOST PART EASY TO USE, HAS SOME ISSUES WITH BUGS, ALOT OF CALLS COME THROUGH THE FILTER IN PLACE THAT SHOULDNT. ----- ### "Convoso is the Best. Most Expensive. Most Comprehensive." — 5.0/5 > **Cory** | *15 januari 2025* | Verzekeringen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Convoso is such a complex dialer. Its features allow for so many different ways to have control over your data flows and agent responsibility. The endless amount of ways you can configure your setup is my selling point. I have worked with several dialers in the past and not a single one can measure up. It is not simple to use. You will both love and stress about this. But its all worth having complete control over the process in every imaginable way. > > **Minpunten**: Convoso has some issues regarding identifying and dispositioning calls that were not connected to an agent for any reason. Dont believe it when you see 'Disconnected Number'. It's 99% of the time not going to be a disconnected number. > > Overall I can say that there is nothing that could take me from Convoso. I have not had enough frustration with it to want to change. I am learning new things about setup and flow every single week. You will need someone who knows Convoso well to give you guidance as you're learning how to use it because it's features have features that have features, that then have settings in another part of the dialer that affects something that had nothing to do with what you were working on so be careful. I have been using it for 7 Months now and I can honestly say that this is the most comprehensive dialer on the market. If you have a simple setup, this might not be for you. But If you are working a decent size team with more than one department and a dynamic flow for your calls then this is for you. Be ready to pay up because with great software come great monthly bills. They are extremely expensive. Worth the price? Not entirely. It's definitely overpriced. However, it's the best. Do you want the best? ----- ### "Convoso is a upgrade" — 5.0/5 > **Brianna** | *31 juli 2025* | Verzekeringen | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It helps go through the calls and kept all incoming flow properly and disposition calls and inbound and outbounds > > **Minpunten**: The fact that once it ends the call it gets immediately through ready but that’s me personally I just didn’t like that > > It’s good I like it I really don’t have much complaints besides the least of what I liked but in regards to every I like the call flow ----- Pagina: 1 / 17\ Volgende: [Volgende pagina](https://www.getapp.nl/software/8280/cloud-predictive-dialer?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/8280/cloud-predictive-dialer) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens