Paycom
Paycom
Over Paycom
Het in 1998 opgerichte, in Oklahoma City gevestigde Paycom was een pionier in de loonlijstindustrie door als een van de eerste bedrijven een alternatief te bieden voor de geïnstalleerde loonlijstsoftware. Met behulp van Software-as-a-Service (SaaS) -technologie levert Paycom geavanceerde software voor human capital management via internet om werkgevers realtime toegang te bieden tot hun informatie. Wat begon als een enkele toepassing voor Payroll, is uitgegroeid tot een uitgebreide reeks services met onder meer tijd- en arbeidsmanagement, talentacquisitie, talentmanagement, HR Management en loonadministratie.
De toepassing van Paycom is gegroeid, en daarmee ook de toewijding aan het één-op-één servicemodel dat klanten een enkel aanspreekpunt voor al hun vragen garandeert. De persoonlijke ondersteuning door toegewijde Paycom-specialisten en de verbeterde efficiëntie die wordt geboden door de salaris- en HR-technologie van Paycom creëert een unieke waardepropositie die Paycom tot leider op het gebied van online beheer van menselijk kapitaal heeft gemaakt.
Afbeeldingen
Twijfels over Paycom?
Vergelijk met een populair alternatief
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Alternatieven
Namely
Netchex
Performance Pro
BambooHR
Reviews
Heb je Paycom al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Informatiediensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Human resource management simplified
Beoordeeld op 12-9-2018
Paycom is a wonderful tool for small to medium organizations looking for a single system to manage...
Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide
Pluspunten
Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap.
We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy.
Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.
Minpunten
We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training.
Paycom's UI design and navigation feels outdated compared to similar software.
Antwoord van Paycom
Ricky, thank you so much for your positive and detailed review of the partnership between your organization and Paycom. We will share your feedback regarding our training content and product development teams. We also recommend the resources on the Paycom blog and the HR Break Room podcast regarding the topics you mentioned. Please reach out to your Paycom specialist if you have any additional questions or feedback.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Paycom improves by unifying the tasks of the HR team
Beoordeeld op 11-9-2023
Because with Paycom, we are able to maintain HR compliance in today's complex business environment....
Because with Paycom, we are able to maintain HR compliance in today's complex business environment. We trust them with some of our most sensitive employee data because of the way their platform has evolved and progressed over time.
Pluspunten
Paystubs, upcoming payments, and requests for accrued vacation time are all easily accessible. This is also used on a daily basis for employee time tracking and the administration of company records relating to salary and benefits.
Minpunten
The app's interface can be confusing to new users who haven't watched a tutorial video. Clocking in only works when we are directly linked to the firm's wifi, which is annoying, but may have been intentional on the part of the organization.
Antwoord van Paycom
Katrina, it's great to hear Paycom has positively impacted you and your organization's payroll process! Thank you for the 5-star review, and for entrusting us with your HR needs.
- Sector: Facilitaire diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Easy to navigate
Beoordeeld op 10-10-2024
Pluspunten
It was easy access to all information. Very good for staff to navigate.
Minpunten
It would take a while for things to be uploaded to the system.
Overwogen alternatieven
Zoom WorkplaceRedenen om over te stappen op Paycom
The price is better for the amenities that we get.Antwoord van Paycom
Thank you for sharing your experience and leaving us a positive review, Keith! We appreciate your partnership!
- Sector: Facilitaire diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 1.0 /10
STAY AWAY!! Lies, lies, lies: Potentially powerful product lacks support to resolve issues or...
Beoordeeld op 28-2-2024
I have never experienced a worse, more unsatisfying service experience in my personal or professiona...
I have never experienced a worse, more unsatisfying service experience in my personal or professional life than I have with Paycom. If it was easier to switch away from Paycom, we would have been with a competitor once I realized that Paycom's business is selling lies. Paycom operates with no integrity. A review of our account would show thousands of written and verbal communications regarding an array of issues that spans nearly everything Paycom is supposed to do for us, but it's staff is either too busy or too unfamiliar with the Paycom software to fix most of the issues. Lack of movement on these issues has been communicated to varying levels of management on multiple arms of Paycom's hierarchy.
Our issues started during implementation with a backend setup person who encouraged our company to break laws because he did not know how to properly calibrate settings to match legal guidelines. It seems like nothing he did was correct. Here we are 2 years later with many of the issues still unsettled and we as customers still voicing our concerns whenever we have time to follow up on the trail of unresponded to communications.
Despite all this, Paycom has never offered credits for any of these issues nor solutions for many that are still outstanding. I am repulsed every time I see an ad for Paycom knowing that they are spending money to scam new, unsuspecting customers into signing on rather than using those funds to properly train staff.
If Paycom's poor organizational design and policies weren't bad enough, they also seem to be hampered by inadequate infrastructure. Both winters that we have been with Paycom, they have not been able to to operate with full functionality because the staff (which they claimed was local) is unable to get to work due to the seasonal freezes and bad weather that has been increasingly frequent in Texas. During these times, it seems as if much of the staff works from home since they cannot make it to the office. In our case, our assigned representative did not have the ability to work from home and became unreachable during the crucial end of the year period when we needed assistance with tasks such as correcting W2s, setting up special funding arrangements to accommodate the holidays, and updating the many new minimum wages in all of our different jurisdictions. I feel for those who are personally impacted in these situations, but payroll is the type of function that you have to be able to depend on all of the time.
This company is such a joke.
Pluspunten
Bi-lingual (English / Spanish)
Potential to be accommodating of most anything you need it to do in the payroll arena
Minpunten
Horrible customer service - Paycom is so customizable that representatives are unfamiliar with how their own software works or how changing one setting will impact other settings
They sell it like your assigned representative will assist you with things, but in reality, it is hard to get a hold of your actual rep and when you do get a hold of someone, they usually just try to make you do everything yourself. It seems like they do this so that they can later say that the customer made the change and is responsible for any of the ramifications even if you did what you were told to do.
Antwoord van Paycom
Natalie, we’re disappointed to read your review. Paycom service teams are dedicated to providing outstanding product support, and we take all feedback seriously. The experience you describe does not match our service standards. We'd like to connect with you in order to resolve your concerns. Please email us at [email protected], and a member of our team will be in touch.
- Sector: Diergeneeskunde
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Amazing HR Software
Beoordeeld op 27-8-2024
Fantastic! I love being able to review my timecard for each shift. I can see how much PTO I have,...
Fantastic! I love being able to review my timecard for each shift. I can see how much PTO I have, do assigned trainings for my company and even see my tax info/W2s super easily without having to wait for the mail to come
Pluspunten
Super easy to navigate. I love being able to manage my timecard, HR info and trainings all in once place.
Minpunten
Nothing. I love how much there is that can be done with Paycom.
Antwoord van Paycom
We're so happy to hear that the visibility and transparency Paycom provides has been so helpful, Dana! We really appreciate your review and for allowing us to serve your organization!
Paycom - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over Paycom.V. Welke prijsmodellen heeft Paycom te bieden?
Paycom kent de volgende prijsmodellen:
- Gratis proef: Niet beschikbaar
V. Wat zijn de typische gebruikers van Paycom?
Paycom heeft de volgende typische klanten:
51-200, 201-500, 501-1.000, 1.001-5.000
V. Welke talen worden door Paycom ondersteund?
Paycom ondersteunt de volgende talen:
Duits, Engels, Frans, Hongaars, Italiaans, Nederlands, Pools, Portugees, Portugees, Portugees, Roemeens, Spaans, Tsjechisch, Turks
V. Biedt Paycom ondersteuning voor mobiele apparaten?
Paycom ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan Paycom worden geïntegreerd?
We hebben geen informatie over welke integraties Paycom kent
V. Welke mate van ondersteuning heeft Paycom te bieden?
Paycom biedt de volgende ondersteuningsopties:
E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning
Gerelateerde categorieën
Bekijk alle softwarecategorieën die gevonden zijn voor Paycom.
- HR-software
- Salarisadministratie software
- Talentmanagement software
- Urenregistratie- en declaratiesoftware
- Workforce management software
- Recruitment software
- Planning software
- Tijdregistratie software
- Software voor het beheer van secundaire arbeidsvoorwaarden
- Onboarding software
- LMS-systemen
- Project management software voor de non-profitsector
- Declaratiesoftware
- Achtergrondonderzoek software
- Software voor loopbaanmanagement
- Reporting tools