--- description: Gedetailleerde beoordelingen over HelpWire: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk HelpWire met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HelpWire reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Remote desktop software](/directory/1731/remote-desktop/software) > [HelpWire](/software/2069176/helpwire) # HelpWire Canonical: https://www.getapp.nl/software/2069176/helpwire Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/2069176/helpwire?page=2) > Software voor externe toegang voor Windows, macOS en Linux. Start sessies via een link zonder inloggegevens en maakt onbeheerde toegang mogelijk voor vervolgwerk. > > Oordeel: score van **4.9/5** door 80 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Voornaamste voordelen van HelpWire \- Geen registratie voor de externe gebruiker: minder drempels en sneller starten van sessies. - Opnieuw opstarten en opnieuw verbinden: ga door met support na systeemherstarts zonder toegang te verliezen. - Ondersteuning voor UAC-verhoging: voer administratieve taken uit op Windows-apparaten tijdens de sessie. - Bestandsoverdracht: verplaats bestanden tussen apparaten tijdens supportwerk. - Wayland-ondersteuning op Linux: maak verbinding met Ubuntu 22.04+, Fedora en andere distributies waar Wayland standaard wordt gebruikt. - Gelijktijdige sessies: laat één operator verbinding maken met meerdere klanten tegelijk, of laat meerdere operators deelnemen aan dezelfde sessie. - Weergave met meerdere schermen: werk op alle monitoren van de klant zonder van context te wisselen. - Twee-factor-authenticatie (2FA): bescherm de toegang tot het account. - Firewallvriendelijke verbindingen: bied support binnen beperkte netwerkomgevingen. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.9/5** | 80 Reviews | | Gebruiksgemak | 4.9/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.9/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Eltima Software - **Locatie**: Frankfurt, Duitsland - **Opgericht**: 2001 ## Commerciële context - **Beginprijs**: US$ 0,00 - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000 - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Verenigde Staten ## Functies - API - Authenticatie in twee stappen - Bestanden delen - Bestandsoverdracht - Beveiligd aanmelden - Chatten/messaging - Diagnostische hulpmiddelen - Eenmalige aanmelding - Gebruikersbeheer - Meerdere gebruikersaccounts - Onbeheerde toegang - Probleemoplossing - Realtime chatten - SSL-beveiliging - Scherm delen - Sessieoverdracht - Toegang en controle op afstand - Toegang tot meerdere monitoren - Toegangsopties/machtigingen ## Ondersteuningsopties - E-mail/helpdesk - Kennisbank - Chatten ## Categorie - [Remote desktop software](https://www.getapp.nl/directory/1731/remote-desktop/software) ## Gerelateerde categorieën - [Remote desktop software](https://www.getapp.nl/directory/1731/remote-desktop/software) - [Software voor ondersteuning op afstand](https://www.getapp.nl/directory/563/remote-support/software) ## Alternatieven 1. [Zoho Assist](https://www.getapp.nl/software/9913/zoho-assist) — 4.7/5 (1445 reviews) 2. [TeamViewer ONE](https://www.getapp.nl/software/90948/teamviewer) — 4.6/5 (11629 reviews) 3. [AnyDesk](https://www.getapp.nl/software/120039/anydesk) — 4.6/5 (1787 reviews) 4. [Slack](https://www.getapp.nl/software/91563/slack) — 4.7/5 (24141 reviews) 5. [Supremo Remote Desktop](https://www.getapp.nl/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "My nowadays Feature Rich Remote Support Solution" — 5.0/5 > **Amisha** | *22 juli 2024* | Vervoer/over de weg/per spoor | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Firstly, the main thing I like most is that it's completely free and super easy to use. One doesn't need to set up anything complicated, and it works well on both Mac and Windows. Also, it has some great features like being able to switch between multiple remote desktops and viewing dual displays, which makes remote support much more efficient. > > **Minpunten**: Honestly, I haven't run into any major drawbacks but What I liked least about HelpWire is that it doesn't support mobile devices and lacks a session recording feature. > > I've had nothing but great experiences with HelpWire generally. Starting the setup procedure takes little effort and is quick and simple. Remote support for Mac and Windows computers can be easily provided because of the software's efficiency and ease of use. The features, which include the ability to monitor two screens and switch between numerous remote desktops, improve productivity and facilitate troubleshooting. HelpWire is a useful solution for remote support because of its robust security features, convenience of use, and complete freeness for both personal and business use. ----- ### "Good Software For Students as well as Professional." — 5.0/5 > **Geverifieerde reviewer** | *15 juli 2024* | Maatschappelijk werk | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: The software's scalability and customizability are commendable, adapting seamlessly to our growing business needs and evolving customer demands. The support team behind Helpwire has been responsive and proactive, promptly addressing any queries or issues we've encountered > > **Minpunten**: Every software and app have some issues. > > In conclusion, Helpwire software has exceeded our expectations by offering a reliable, user-friendly solution that has enhanced our efficiency, improved customer satisfaction, and supported our business growth. I would highly recommend Helpwire to any organization looking to elevate their customer support capabilities. ----- ### "Great option for Zero Cost solution" — 5.0/5 > **Clayton** | *23 april 2024* | Fabricage van elektrische/elektronische producten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: The cost, which is free. Allows for easy evaluation and use right out of the gate. > > **Minpunten**: No mobile access, and the limitations of being free. For small companies this is a huge advantage, for anyone that has to deal with software changes , it creates pause on the longevity of the software or the price point. > > I demoed this when comparing to several options, and looking to switch from a more costly vendor. Everything seemed very intuitive, and had a lot of positive feedback from the IT crowd on reddit. ----- ### "Long awaited find" — 5.0/5 > **Hunor** | *17 april 2024* | Architectuur en planning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is easy to set up and it never let me down, it delivers every time I need it. > > **Minpunten**: It is a little retro styled, but I guess in fact I like that too:) > > HelpWire was a great discovery for me\! After trying the leading softweres for the issue and not being satisfied by them, I just found HelpWire by browsing the internet, thought to give it a try and it was a revelation to discover how good it was. ----- ### "A Breath of Fresh Air for Remote Debugging" — 5.0/5 > **Tithi** | *22 mei 2024* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: \*\*One-Click Debugging Nirvana,\*\* I used to dread remote debugging sessions – tangled wires, confusing setups, and endless downloads. HelpWire changed that completely. Now, it's one-click and I'm in\! No more wasted time fiddling with connections – just a single click and I'm connected to the machine, ready to squash those bugs. It's a lifesaver, saving me tons of time and letting me focus on the actual problem-solving. This is debugging bliss for software engineers like me\! > > **Minpunten**: One thing to keep in mind is that HelpWire doesn't offer unattended access. While it's fantastic for live debugging sessions, there have been a couple of times where I wished I could jump onto a machine and fix something quickly without needing the user present. It's a minor inconvenience, and overall the benefits outweigh this limitation. But for those times when a quick back-end fix is needed, it's something to consider. > > One thing to keep in mind is that HelpWire doesn't offer unattended access. While it's fantastic for live debugging sessions, there have been a couple of times where I wished I could jump onto a machine and fix something quickly without needing the user present. It's a minor inconvenience, and overall the benefits outweigh this limitation. But for those times when a quick back-end fix is needed, it's something to consider. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/2069176/helpwire?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/2069176/helpwire) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens