--- description: Gedetailleerde beoordelingen over Staffino: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Staffino met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Staffino reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer satisfaction software](/directory/1029/customer-satisfaction/software) > [Staffino](/software/2066386/staffino) # Staffino Canonical: https://www.getapp.nl/software/2066386/staffino Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.nl/software/2066386/staffino?page=2) > Staffino biedt een complete oplossing voor het beheren van de klantervaring die CX-gegevens koppelt aan bedrijfsactiviteiten en inkomsten. De software is een gebruiksvriendelijk online platform dat gebruikmaakt van geavanceerde technologie om meer dan 50 bedrijven in meer dan 30 landen te helpen een beter inzicht te krijgen in de trajecten van hun klanten. > > Oordeel: score van **5.0/5** door 8 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **5.0/5** | 8 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.1/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Staffino ## Commerciële context - **Beginprijs**: € 350,00 - **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Duits, Engels, Frans, Hongaars, Nederlands, Pools, Roemeens, Slowaaks, Tsjechisch - **Beschikbare landen**: Albanië, Andorra, Belarus, België, Bosnië en Herzegovina, Bulgarije, Cyprus, Denemarken, Duitsland, Estland, Faeröer, Finland, Frankrijk, Gibraltar, Griekenland, Groenland, Guernsey, Hongarije, IJsland, Ierland en 30 meer ## Functies - AI/machine learning - API - Aanpasbaar dashboard - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare rapporten - Aanpasbare sjablonen - Aanpasbare velden - Aanpasbare vragen - Activiteiten volgen - Activiteitendashboard - Anonieme feedback - Badgebeheer - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Beheer van negatieve feedback - Bestemmingspagina's en webformulieren - Bewaking - CES-enquêtestructuur - CSAT-enquêtestructuur ## Integraties (14 in totaal) - 2Ring Dashboards & Wallboards - Daktela - GENESYS - Genesys - Genesys Cloud CX - Global Payments Integrated - Global Payments Retail POS - HubSpot CRM - HubSpot Sales Hub - Looker - MS Dynamics - Salesforce Platform - Tableau - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Customer satisfaction software](https://www.getapp.nl/directory/1029/customer-satisfaction/software) ## Gerelateerde categorieën - [Customer satisfaction software](https://www.getapp.nl/directory/1029/customer-satisfaction/software) - [NPS-software](https://www.getapp.nl/directory/1963/nps/software) - [Software voor medewerkersbetrokkenheid](https://www.getapp.nl/directory/715/employee-engagement/software) - [Employee recognition software](https://www.getapp.nl/directory/799/employee-recognition/software) - [Enquête software](https://www.getapp.nl/directory/234/survey/software) ## Alternatieven 1. [Survicate](https://www.getapp.nl/software/101401/survicate) — 4.6/5 (99 reviews) 2. [Typeform](https://www.getapp.nl/software/91581/typeform) — 4.7/5 (964 reviews) 3. [SurveyMonkey](https://www.getapp.nl/software/2371/surveymonkey) — 4.6/5 (10455 reviews) 4. [Trustpilot](https://www.getapp.nl/software/113149/trustpilot) — 4.5/5 (1204 reviews) 5. [Jotform](https://www.getapp.nl/software/10191/jotform-4-0) — 4.7/5 (2885 reviews) ## Reviews ### "Satisfied Customer of Staffino" — 5.0/5 > **Haroon** | *12 september 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Their support and the way they value relation. Hence service is satisfying. Whenever we need new stuff, we get proper attention and service from the,- > > **Minpunten**: New features not released often. For example, SSO. We have requested that almost couple of years ago. > > Very good. We have SMS solution with them, we also implemented Google review system with them. In future, we will implement email survey system with them as well. ----- ### "Great customer feedback platform" — 5.0/5 > **Aneta** | *21 april 2023* | Consumentengoederen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: From Staffino side the implementation and overall support throughout the process was great. Unfortunately our process are sometimes a bit difficult. I really appreciated also Jan Gebauer´s expertise and his analysis of data. The feedback management is a great tool how to connect with our customers. Here it very much depends on the overall direction and mission of the company itself, if CX is truly number one priority. > > **Minpunten**: As I mentioned, since we have 6 campaign, the overall dashboard would have helped with easier overview. And due to our process and inability for agents to use their own e-mail addresses, it was a little bit time-consuming to reset their passwords, if they did not work. But we managed with a great help of the customer success team in Staffino. > > The main business problems unfortunately we knew and it was not in our power locally to solve. However, when we encountered specific "little" problems, we always tried to solve the issue as soon as possible. Again, it depends very much on the company itself and the process, if and how quickly the issues can be solved. ----- ### "Happy customer" — 5.0/5 > **Jimmy** | *11 september 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I think the platform is very easy to use both for managers and employees to gain valueable insights of how our customers like our services. > > **Minpunten**: There are not ant particular parts that i dont like about the platform itself. Perhaps there could be more convienent ways to extract/explore data in excel > > Been using Staffino couple of years now and it has gained valueable insights to our business and shown how excellent service our customer care is giving our customers. ----- ### "." — 5.0/5 > **Vladimir** | *21 april 2023* | Telecommunicatie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Quick feedback from customers. Easy reporting. > > **Minpunten**: administative - we must to responce request to staffino team. > > Every day´s controlling of feedbacks from customer. Targer for us: handover customer experience to our colleagues and improve their skills. ----- ### "staffino" — 5.0/5 > **Ivana** | *21 april 2023* | Telecommunicatie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like, that we have closed loop in feedbacks - customer wright their suggestions and staff can manage it and directly solve immediatly. i like dashboards, that no more manuall reports are needed > > **Minpunten**: there are some but i think we can discussed it with key accounts and they bring solution for us ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.nl/software/2066386/staffino?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/2066386/staffino) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens