QuickBooks Desktop Pro

It is widely utilized on a large scale. Customers are at ease utilizing it. It gives flawless data reporting and synchronizes with other platforms and software. This makes all accounting tasks simple. The wonderful thing is that it advances daily.

The cost is the only negative aspect. Undoubtedly, it is a worthwhile investment, but less privileged users would benefit much from flexible planning.

I think what I love the most is the customer service. I am a self-taught bookkeeper so I learn as I go. This was VERY easy to use from the beginning. As time has gone by, if I need to do something that I've done before, I can do a search on-line and most of this get an answer that steers me in the right direction. If I still can't figure it out, I talk to customer support and they are very good at walking you through your problem. Let's face it - things happen! They are always there with no exception within just a couple of minutes.

For the most part, QB does a decent job with all aspects of the software. I did have a hard time understanding that deposits needed to go through the "receive payments". I had a pretty good mess at first. But I don't blame that onto QB. It was just one aspect of accounting that I didn't understand at first. I know Intuit is trying to push everyone to QB online but I'm not comfortable with it myself. Last I checked, you weren't allowed to make a copy of your file and store it on your computer. I realize Intuit thinks all that information is stored safe in the cloud but I can think of a million scenarios where that information could be lost or stolen. I refuse to allow myself to believe all will be well just because they say it will be.

QuickBooks is used by many people/companies, so interfacing with consultants is easier. Otgerwise, I am extremely dissatisfied.

Entering simple receivables and parables is hard and takes so many steps. I'd like to just type in what was received or spent, where it fits in the chart if accounts, and move on. This is impossible. The new pricing structure put in place 3 years ago increased my yearly cost by 400%. I don't use most of the services, just general ledger -- tracking what comes in and what goes out. I've never been happy with the software, but am now extremely dissatisfied. Looking for other options.

Very easy to use. Very versatile reporting. Offers several different ways to navigate the program

The program is expensive and getting more expensive with every new release. Now Quickbooks has gone to being subscription based, so you will have to buy a new subscription every year. I used to just upgrade every 3 years or so. Support is outsourced to the Philippines making communication with the agent very annoying. Quickbooks acts like if you have to call support, it is because you are not smart enough to use the program. Support is expensive after a short introductory period.

Once you get used to it, it is fairly easy to use, although some features you expect software to have are either non-existent or you must pay extra for.

Everything that you would think is standard is an extra cost such as sending email invoices, POs, etc. We will discontinue our use of Quickbooks soon as they are forcing everyone to use an online "subscription" model in the near future. We have zero intention of allowing our data to be saved on an outside server someplace, where we cannot control 100% what happens to our data. (regardless of what we are told, hacking happens to all large businesses such as Intuit all the time.
Integrations with anything is difficult to achieve, such as trying to import orders from an online website such as Amazon, Shopify etc are very difficult without hiring outside help.