
RepairShopr
Over RepairShopr
RepairShopr helps repair shops, plumbing agencies, painting contractors, HVAC services, and other businesses streamline invoicing, marketing, CRM, ticketing, and point of sale (POS) operations via a unified portal. The platform includes a self-service portal, which lets customers view and check invoices and service status and approve or decline repair estimates.
RepairShopr allows organizations to take notes, maintain a contact database, monitor customer credits, generate barcodes, and store invoices and billing summaries for reference. Administrators can automatically calculate repair costs and handle multiple cash registers. Teams can also utilize the inventory management functionality to track returns and multiple batches and view vendor details.
Prijzen vanaf:
US$ 59,99/maand
- Gratis versie
- Gratis proef
- Abonnement
Top 5 alternatieven voor RepairShopr
Klanten
- Freelancers
- Kleine bedrijven (2-50)
- Middelgrote bedrijven (51-500)
- Grote ondernemingen (500 en meer)
Implementatie
- Cloudgebaseerd
- On-premise
Markten
Verenigde Staten
Ondersteunde talen
Engels
Prijzen vanaf:
US$ 59,99/maand
- Gratis versie
- Gratis proef
- Abonnement
Top 5 alternatieven voor RepairShopr
Afbeeldingen


Functies
Totaal aantal functies van RepairShopr: 68
Alternatieven
Zendesk Suite

QuickBooks Desktop Enterprise

ConnectWise Automate

Salesforce Sales Cloud

Reviews
Heb je RepairShopr al?
Softwarekopers hebben je hulp nodig! Productreviews helpen anderen om goede beslissingen te nemen.
- Sector: Computerhardware
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best Repair Ticketing System
Beoordeeld op 13-5-2019
RepairShopr staff is great to work with. Whenever contacted, they point us in the right direction...
RepairShopr staff is great to work with. Whenever contacted, they point us in the right direction to find the information we are looking for.
Pluspunten
Our company has used Repairshopr ticketing system for 3 years. We've used other order management systems and this is one of the best systems for what it does. The management software has everything we need to streamline our store from purchase orders, inventory management, check-in/check-out, managing employees, and everything in between. Features are robust and branding can be customized to give customers a great experience while in your store. Post repair, we use the Marketr features and reporting to measure customer satisfaction. Integrates w/ Quickbooks and several apps. Constantly updated with new features and development. Couldn't run our shop without it.
Minpunten
Most everything I have had issues with over passed on to the development team. I would say time it takes to develop firm specific features, so expanding their API capabilities so outside developers can implement more features.
- Sector: Computerhardware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Made my business much more organized!
Beoordeeld op 2-12-2017
Made my life easier!
Made my life easier!
Pluspunten
Previous to RepairShopr I was duplicating a google doc spreadsheet for invoices. I did a lot of on-site work, so I needed something that was "cloud" based so I could log in and make an invoice on the spot. There was no real organization or structure to my invoice system, other than a folder where I would drop paid stuff vs unpaid. RepairShopr changed the way I do business, my ability to track and maintain tickets (which I previously did by hand on paper), and gave me a module to track and follow up with my customers, which I had not been doing previously. What I was doing before worked for me at the time, but once I got RepairShopr I realized how much time I was waisting, and how "broken" my system of doing things really was.
Minpunten
The initial setup was tough; everything has a learning curve, and I'm pretty good at figuring stuff out. Modification of each module and the fields inside the modules took a lot of time to customize to fit my business needs. There are still parts of the software that I am not utilizing to their full capacity, partially because I've never needed to, and partially because I am not sure I want to spend the time to set them up.
That being said, the fact that you can modify each module and field makes the application of this software available to many different markets, not just computer/electronics repair
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 1.0 /10
Underdeveloped software, support is slow and under skilled but has potential.
Beoordeeld op 24-5-2017
The best part of the software is that most things are all in a single place. The cost is low enough...
The best part of the software is that most things are all in a single place. The cost is low enough that we work though the other issues.
Pluspunten
Low cost is the best feature. It is pretty easy to use aside from poorly designed features. Everything is in one place which is really nice.
Minpunten
The customer support is poor with very long response times If you hit on an issue that is broken we often do not get a response at all. Poorly developed features once you go beyond the basic use things don't work properly or only partially. No usable security at all so there is no way to control when employees access system or from where. Leads system is poorly done, contract system makes no sense, DOMO integration doesn't work well due to poor data management. Help desk has less features then a basic email system way underdeveloped. Credit card tokens poorly designed you can't do recurring billing beyond 5 months or you have to call the clients to get updated card info each time, merchant says that we should be able to go out as long as two years? Currently we can't recommend this to anyone beyond a one man shop who thinks they will use more then the most basic features.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent all inclusive program backed by perfect support
Beoordeeld op 8-6-2019
Outstanding. Support team rocks, software is solid and reliable. Constantly improving which i...
Outstanding. Support team rocks, software is solid and reliable. Constantly improving which i really like.
Pluspunten
The software fulfils every need we have, invoicing, ticketing, parts management, interfacing with the customer in an organized fashion, reporting, the list goes on forever (im only scratching the surface). In the rare case we need further explanation of a feature or we require support the support team is second to none. Price is very fair for everything it does. Our company completely relies on this product.
Minpunten
We would like to see the open invoice reminder section be developed. When relying on it for invoicing so heavily, its key to ensure constant communication is occurring between customers with outstanding balance and company. Since it syncs perfectly with quickbooks we have used external programs to handle AR, but it creates a mess of things syncing in terms of data authority.
- Sector: Computernetwerken
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
***The best product on the market, backed by the most aggressive and prompt support team***
Beoordeeld op 26-9-2016
We are very pleased with your product as it has a lot of potential and many features that we feel...
We are very pleased with your product as it has a lot of potential and many features that we feel will make our customers experience better. More importantly, we looked for a company who will be as aggressive with their software and adding features as we are with improving our process so we love the Friday updates that tell about the new features/functions of the software.
Another thing we take into consideration is the promptness on the support department to handle issues or provide assistance on questions/concerns we have and your team has been excellent!
We look forward to a long relationship with your organization and are we are currently in the process of migrating the rest of our databases over to your system as we are extremely pleased with the ticketing system which is the backbone of our process. We will be adding your preferred credit card merchant service provider as we want to have a unified system for all needs and they appear to have very competitive rates.
Keep up the great work and you we are a client for life, looking forward to adding this software to our other location(s).
Pluspunten
Everything. It is easy to use and works proficiently.
Minpunten
The printing features could be a tiny bit faster but the support team has sent notices that they are working on this so I am confident this will not be an issue for long.
RepairShopr - Veelgestelde vragen
Hieronder zie je enkele veelgestelde vragen over RepairShopr.V. Welke prijsmodellen heeft RepairShopr te bieden?
RepairShopr kent de volgende prijsmodellen:
- Vanaf: US$ 59,99/maand
- Prijsmodel: Abonnement
- Gratis proef: Beschikbaar
This price is subject to change. For the most up-to-date pricing please visit https://www.repairshopr.com/pricing.
V. Wat zijn de typische gebruikers van RepairShopr?
RepairShopr heeft de volgende typische klanten:
Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500
V. Welke talen worden door RepairShopr ondersteund?
RepairShopr ondersteunt de volgende talen:
Engels
V. Biedt RepairShopr ondersteuning voor mobiele apparaten?
RepairShopr ondersteunt de volgende apparaten:
Android (mobiel), iPhone (mobiel), iPad (mobiel)
V. Met welke andere apps kan RepairShopr worden geïntegreerd?
RepairShopr kan worden geïntegreerd met de volgende toepassingen:
Authorize.Net, Domo, Dropbox Business, Flowroute, Formstack Forms, Google Calendar, IT Glue, Kabuto, Mailchimp, Microsoft 365, Microsoft Teams, N-central, PayPal, QuickBooks, ShipRush, ShipStation, Slack, Square Payments, Stripe, TeamViewer, Toggl Track, Twilio, Watchman Monitoring, WooCommerce, Worldpay, Xero, Zapier
V. Welke mate van ondersteuning heeft RepairShopr te bieden?
RepairShopr biedt de volgende ondersteuningsopties:
Veelgestelde vragen/forum, Telefonische ondersteuning, Chatten
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