EDGE

- User friendly interface
- Very customisable (we can add our own fields to suit our needs)
- Easy to retrieve information and create bespoke reports
- Assigning people to projects is simple and efficient
- Enables efficient collaboration between teams and organisations involved in research
- A good document storage alternative
- A fantastic team behind and responsive support

- More features should be customisable (such as the 'Add a Patient' form)
- Mass updating fields would have a been a time-saving feature
- More options for account types (e.g. to differentiate between admins and users who need overall 'manager' access, but who should not be able to customise fields)

The system is user-friendly and can allow training to be rolled out with minimal support. There is functionality to use adapt the system within the limits of the programme to be bespoke for your organisation. Allows collaboration, and visibility of data to a wide audience and it is particularly useful to be able to gain access from a web-browser for home working. It has been essential for our switch to home-working during the COVID-19 pandemic.

Creating reports being limited to admin users is not very user friendly due to time constraints for the admin staff. We do not use EDGE for our reporting purposes for that reason, however the ability to create reports for staff to use does get around this slightly.

I use Edge constantly throughout my working day, it is easy to navigate around and keeps track of all the studies that I currently have in set up. I use the reports regularly to keep up to date with the tasks I need to complete each week. Uploading documents has now become so much easier with Edge 3 and there are constant updates to make our work each day easier

Edge logs you out of your account after not using it for 20 mins or so so constantly logging back in.

I like the ability to streamline research processes, improve our data accuracy, and enhance collaboration across teams. EDGE reduces reliance on spreadsheets, making finance tracking and study management more transparent and efficient. EDGE provides valuable insights through KPIs, making it easier to monitor progress and drive continuous improvements.

The lack of interactive reporting, being able to click into reports and invoices and edit it them from a report, limits our ability to optimise record data quality and work more efficiently in real time. If this feature were available, we would use it extensively to enhance data management, streamline processes, and further improve accuracy.