Radware Bot Manager

Easy to use & integrate - The integration process is very smooth and it hardly adds any overhead in the response time. Frequently updated documentation & language wise ready to use libraries make it even easier. They also have various modes of integration (server side only / server + client side / active mode/ monitoring mode). So one can pick and choose according to their business and comfort.

Fantastic Customer Support - Shieldsquare team is very proactive for in their support mechanism. They respond to tickets very diligently. They also take up custom development requests if they feel that the requirement will add value to many others.

Always up to the mark with the latest - Being in the bot prevention industry, the rules of the business commands you to be always abreast with the latest patterns and attack mechanisms of bots. Shieldsquare has exhibited that really well in the tenure that we have worked together.

Evolved Reporting - The reporting panel is very basic & strictly functional. It would be great if we could dive deep into the patterns & learn about the most vulnerable times / kind of bad bots / clustering of kind of attacks

Frequent Communication regarding Case studies - Educating the users about the latest improvements & the expectations one can have from the company based on those improvements.

I'm using a ShieldSquare service over a year now. I always had a problem with individuals trying to harvest data from my website, using programmatic methods, hiding behind proxies, VPNs, etc. Plus the usual bad-bots activity of various content scrapers. It was a constant cat-and-mouse play, of course quite annoying and tiring. ShieldSquare now helps me now to filter bad traffic and to detect and block the scraping activity in real time. I'm still monitoring the traffic closely and from time to time I can see that someone again tries to harvest the data, often using tens of proxies at once, but this time ShieldSquare usually blocks it quickly.

I understand the costs and investments required for such service, but I believe it should become more affordable, so it could be used by any website owner as a standard security feature - something like an anti-virus software for home computers - everyone uses it these days.

There are two things that I really enjoy about shield square. First of all, their detection method is a lot more sophisticated than something we could come up with ourselves. It goes far beyond just checking for user agents or the number of hits from a certain IP address. The other thing that is great is that there are a lot of integration options. There are some solutions where you have to change your DNS so that the bot detection sits in between your website and visitors, similar to how Cloudflare works. With shield square, you don't have to. You can add a connector to your website code or in your web server, that's all. Nothing changes to your DNS and how you serve web pages to your visitors. Shields square support went above and beyond to help us with our custom nginx integration.

ShieldSquare was relatively easy to implement. We have not had a single bot problem since we implemented ShieldSquare. Their customer service is excellent -- they give you useful answers quickly.

We just have not had any problems with ShieldSquare. It does what we wanted it to do, it does not cause us problems and cost us money by injecting their code into our code, and their customer service is exceptional. I just can't think of anything negative to say.