Over Snowball

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns, engaging donation pages, and auctions. With Snowball, organizations can maintain records of donors and donations, generate insights, and make data-driven decisions through reports.

Apparaten

Bedrijfsgrootte

K M G

Functies

Totaal aantal functies van Snowball: 20

  • Aanwezigheid bijhouden
  • Activiteitendashboard
  • Beheer van fondsenwerving
  • Betalingen verwerken
  • Campagnebeheer
  • Donatiebeheer
  • Donaties bijhouden
  • Donorenbeheer
  • Evenementenbeheer
  • Lidmaatschapsbeheer
  • Mobiel doneren
  • Mobiele toegang
  • Online giften
  • Pandbeheer
  • Rapportage en analyse
  • Schuldenbeheer
  • Sms-berichten
  • Terugkerende giften
  • Voor non-profitorganisaties
  • Vrijwilligersbeheer

Alternatieven

Neon CRM

4,4
#1 alternatief voor Snowball
Duizenden non-profitorganisaties gebruiken de CRM-software van Neon voor non-profitorganisaties om hun fondsenwerving,...

NationBuilder

3,8
#2 alternatief voor Snowball
NationBuilder is campagnebeheersoftware voor politieke en non-profitorganisaties om te helpen bij het mobiliseren van...

DonorSnap

4,4
#3 alternatief voor Snowball
DonorSnap biedt donatiebeheermogelijkheden in de cloud, waaronder het bijhouden van contactadressen, het doorzoeken van...

MobileCause

4,5
#4 alternatief voor Snowball
MobileCause is een oplossing voor evenementenbeheer en fondsenwerving voor non-profitorganisaties die gebruikers helpt...

Reviews

Totaalscore

4,8 /5
(11)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,5/5
Gebruiksgemak
4,7/5
Klantenondersteuning
4,8/5

Heb je Snowball al?

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5 van 11 worden weergegeven
Geverifieerde reviewer
Totaalscore
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

It was intuitive and easy to use.

Beoordeeld op 23-2-2018

The ability to use a product that makes my life easier. Good product and very well developed.

The ability to use a product that makes my life easier. Good product and very well developed.

Pluspunten

I liked how it was very easy to find the information that you were looking for. For my team and I we like/want/need platforms that are easy to use.

Megan S.
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Anders 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Already Recommended to People

Beoordeeld op 4-5-2021

So easy! I've used other platforms that require six months of prep work before the event because...

So easy! I've used other platforms that require six months of prep work before the event because the platforms are so convoluted and complicated. Snowball takes the basics of what you need to run an online auction and keeps them easy. You don't need to be incredibly tech-savvy to run this platform! It's quick and simple to set up a new event. Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Pluspunten

This software was such a blessing for our silent auction in February. I researched multiple options for our organization's first virtual auction and was blown away by how expensive everything has become. Other options are easily over $1,000, charge per "event", place strict limitations on the number of items/bidders, or charge insanely huge processing fees. Snowball was by far the most affordable choice and it offers unlimited items and bidders with a smaller processing fee. Additionally, the software fee is annual and we can use the platform as often as we want over the course of the year! We literally couldn't have met our event revenue goal if not for Snowball's affordability.

Minpunten

I'd like to see a "shopping cart" for bidders who win more than one item. We had multiple winning bidders who won more than one item and they had to pay for each thing separately. I've used auction platforms before that will take a winner's goods and put them into a cart for a quick, one-time checkout. Because we had winners with 3-5 items, a handful of them opted to send us a check for the entire amount since paying five different times was inconvenient. Being able to move the listed items would also be a great feature—we added items as they were collected/donated and then when we wanted to reorder the lineup, we had to delete every single item and re-create them to get them to appear in the order we wanted.

Susan P.
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 2-10 werknemers
  • Anders 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Good Value

Beoordeeld op 4-5-2021

Good. My representative is very attentive

Good. My representative is very attentive

Pluspunten

Easy to use. Lots of help with technical issues.

Minpunten

Not as many options as more expensive text to give options.

Joanna C.
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Good Value - Nice Features

Beoordeeld op 4-5-2021

As I learn the software, I continue to find new uses for our organization. I believe this product...

As I learn the software, I continue to find new uses for our organization. I believe this product is versatile and has a lot to offer for the price. Customer service is 5-star - quick responses and very helpful.

Pluspunten

I really like the ease of use. The software is intuitive. I appreciate not only being able to run a fundraising campaign, but I also like the ticketing feature. Moving to virtual concerts and not needing assigned seating, this basic ticketing feature has been a great low-cost way to sell tickets.

I also like the reports and filter option. I can easily export data.

Having the option of "text-to-give" is a nice feature and is easy to set up.

Minpunten

Although the pros far outweigh the cons, I would appreciate an easier way to reconcile deposits. The deposit detail provided doesn't always reflect actual transaction activity in the case of issuing refunds. Customer service does provide the detail, thought, when asked.

Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund. My organization is still charged the processing fees. I would imagine this is "industry standard".

I would love to have a way to send an email blast to event ticket purchasers. I was told this feature is "on the roadmap", though.

One little con is not being able to highlight text to copy/paste when creating a campaign. If I highlight by clicking and dragging (out of habit), I typically get kicked out and loose edits.

Geverifieerde reviewer
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Customer Service for the Win

Beoordeeld op 4-5-2021

Good user interface.

Good user interface.

Pluspunten

What I love most about this product is its customer service accessibility. While the product may not have all the bells and whistles that some more expensive lines have, the team is always ready and willing to make modifications so it fits your needs well.

Minpunten

Some features you find with pricier competitors are not available.

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Snowball - Veelgestelde vragen

Hieronder zie je enkele veelgestelde vragen over Snowball.

Snowball kent de volgende prijsmodellen:

  • Vanaf:
  • Prijsmodel: Gratis, Abonnement
  • Gratis proef: Niet beschikbaar

We hebben geen informatie over functies van Snowball

Snowball heeft de volgende typische klanten:

Zelfstandig ondernemer, 2-10, 11-50, 51-200

We hebben geen informatie over talen die door Snowball worden ondersteund

Snowball ondersteunt de volgende apparaten:

We hebben geen informatie over welke integraties Snowball kent

Snowball biedt de volgende ondersteuningsopties:

E-mail/helpdesk, Veelgestelde vragen/forum, Kennisbank, Telefonische ondersteuning, Chatten

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