Nimble

Nimble is an excitingly easy software to install, use and set up for use. It comes as a very important tool to organize various tasks about the operations of the organization and employees.
The user interface is attractive and makes managing tasks an interesting task always
Incase of any mishaps or faults, the support team of Nimble is always ready to respond to clients' needs and questions and address them appropriately. This is one very strong bargaining point for its developer.

The software needs to provide NFS or CIFS straight from storage and omit the need to have multiple fragmented file servers. Otherwise, the Software is perfectly in order.

We like the simplicity, browser plug in is really interesting. its engaging but we don't use a lot of the features.

1) Like I said we do appreciate the simplicity but the biggest disappointment / the thing that would make the system a slam dunk for us if improved is simply the dropdown customization for contact categorizations. We have no use for "Hot Lead" we're not sales people, we're a capital source for the real estate world. We changed those to be subcategories of the lead type which we also customized. The disappointment is in that the system doesn't appreciate that more often than not, a Broker is often also a Buyer, an Attorney often dabbles as a Developer. It would be an easy thing for them to be both. For now we rely on tags although its prone to human error and I don't feel comfortable making mail lists off of them. In summary, our perfect system would allow for broad macro categories that we could customize and subcategories. As well as the ability to check multiple boxes 2) A couple of smaller things, When we connected our twitter account in uploaded all of the companies as people which was a disaster. There was no way to just flip them into companies. We had to delete them and remake them.
3) No customer service. It was a nightmare when we couldn't get an excel of contacts to upload properly, I think my associate had to tweet at Nimble to get any response. Eventually it was resolved. 4) For some reason we thought that connecting people's linkedin would tell us if they changed their job but so far it hasn't.

We really enjoy how Nimble integrates with our other software platforms such as ZenDesk and Office. Instead of wasting time toggling back and forth, we don't waste time toggling back and forth. We can also access all of our social media platforms and track comments and engagement. The UI is a little more friendly than other similar platforms. This makes it easy to train new employees that aren't as tech savvy or get intimidated. Most of the features are intuitive and have a logical blueprint for operating.

I would like to see a deeper integration with social media such as Facebook. I would like to be able to interface more with FB through Nimble. Also, need to work on compatibility with Apple calendar. Most of our coworkers use Apple as a default, and Nimble hasn't quite bridged that gap, yet. Storage could also be increased. Data is cheap these days and it would be nice to see the addition.